HP Envy 14 Beats Edition Equalizer Presets deleted

So I have had my Envy 14 Beats Edition for awhile now (5 months). It has been causing me problems, but the one that is bothering me the most currently is the fact that my Equalizer no longer works. 
A few weeks ago I set all settings in my equalizer to max to get the most sound out as I could for a dance session. Since then no matter what I do the equalizer stays at the settings that I changed it to. Even if I changed seperate dB settings (i.e. bass vs highs) the sound still comes out exactly the same.
Beats Studio and Beat Tour presets no longer make a difference either.
Does anyone know a fix to this problem?

Hi,
Open windows Control Panel, open Administrative Tools and open Services.  Check that the following services are all showing as Status= Started and Startup Type= Automatic
Audio Service
Multimedia Class Scheduler
Windows Audio
Windows Audio Endpoint Builder
If you need to make a change to any of the above, just right click the service and select Properties, then in the dropdown box next to 'Start-up type',  select Automatic and click Apply to save the change.  Then click the Start button.
What happens when you try to reinstall the IDT driver using Recovery Manager now?
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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