HP ENVY 14 - Recovery Manager / system restore help

I'm trying to restore my HP Envy to original factory condition, as it's currently slow and unuseable
I get this error when using the recovery manager -
"Error: Recovery Manager cannot run from the hard drive. Recovery Manager must be run using the recovery media to perform a factory reset"
I tried to use a W7 ISO disc and get this error when trying to install -
"Windows has encountered a problem communicating with a device connected to your computer"
status: 0xc00000e9
Info: An unexpected I/O error has occurred
The only hardware change i've made is a memory upgrade
HELP !!

oh  ok then  the software should be there  after the  recovery  process is completed . Thats good to  know  , thank you =] .

Similar Messages

  • HT4718 System Restore Help

    I want to sell my MacBook Pro. I lost my OS disk but just recently updated to Mountain Lion. How do I do a system restore and delete all of my information before selling?

    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.)
    Click on the Security Options button and select the second tick mark - writes a single pass of zeros - then click on the OK button.
    Click on the Erase button and wait until the process has completed. This can take a considerable time dependent upon the size of your hard drive. If you do not have security concerns then omit Step 4.
    Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Win8 System Restore Help!

    I'm trying to use my win 8 restore disks to restore on a SSD (Vertex 4) on my Tosh R930.
    The BIOS/UEFI is set for Secure and UEFI boot.
    The retsore DVD's run and copy all data to the SSD however when the PC goes to boot it can not find what to boot and I get "insert system disk" message.
    I'm assuming that I've done something wrong. The SSD works if I install Win8 on another machine. However back in my R930 I simple can not get the restore disk to install a version that will boot.
    Is there a document some where of the steps for how to install win8 with UEFI??

    I wanted to upgrade my HD on my R930 to a bigger SSD so I purchased a OCZ4 256G drive. I thought I'd start from a clean install of Windows 8 from the recovery disks. Thus I set the system configuration to UEFI and then rebooted and proceeded to use the recovery disks via using F12 to boot from the DVD drive. Unlike many other examples on the net there is no appearence of the DVD drive being UEFI or not so I booted from the only option there (straight DVD). Once booted I choose restore to out of the box setting. Although the reading of the 3 disks took a very ong time eventually it completed without any errors. However, when the system tries to restart it simply now comes up with "Insert System Disk". I can;t seem to find the reason why it is doing this if its actually done a UEFI install. using dispart there appears to be the right partitions and with the correct format.
    Anyone else used the recovery disks to restore win8?? What do I need to do to get the SSD to boot?
    To rule out the SSD I actually installed in normal ACHI mode on another PC and the OS booted.
    Any help appreciated as I'm pulling my hair out.
    PS. the recovery disks plan states that its a GPT partition....

  • Time Machine System Restore Help

    I need help with the following problem with Time Machine.
    I am attempting to restore a OS 10.5.8 system on a G5 Tower.
    When I startup the G5 Tower from the startup disks, I goto the RESTORE SYSTEM FROM BACKUP utility in the Utilities menu. From there the Time Machine system restore does nothing at all.
    The TIME MACHINE back up is on a USB external drive. This is a backup of the G5 Tower time machine backups - not another system.
    As a testing procedurre, I take the Time Machine external USB drive, plug it into my Mac Mini 1.83 Ghz, start up the mini from the startup disks, select the RESTORE SYSTEM FROM BACKUP utility, and TIME MACHINE goes through the prompts fine checking what date you want to restore from.
    Does anybody have any experience with this problem - any info helps.
    Thanks.

    I have never heard of this - it does sound unsettling. I'm not sure how to fix it so that the G5 sees it, but you might try this:
    -Boot your G5 while holding down T
    -Hook the G5 up to the Mini with a FireWire cable
    -Boot the Mini up from your Leopard DVD
    -Select Restore from Backup from the menu
    -Pick which backup you want restored
    -When it asks you for a destination disk for the restore, choose the G5's disk

  • System Restore - HELP!!

    I need to do a system restore, but it will not let me put in a specific date. I've been able to do this in the past with other versions.
     I have an HP Pavilion p6510y PC with Windows 7 (I believe). Thanks for your help!

    What exactly do you mean by "it will not let me put in a specific date"?
    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • HT1688 information retrieval after system restore, Help.

    While attempting to put a code lock on my phone, I typed in the wrong numbers too many times and eventually sent my phone into a phone disable. I have connected the phone to itunes, (as instructed) and have since gotten it back up and running. The problem now is that since it did a system restore, all of the information on the phone is now gone. Is there any way I can retrieve my photos, music, and notes that was originally on the phone prior to my hiccup? Please help, if it's verification that is needed, I can provide the box the phone came in when I purchased it.
    Thanks in advance,
    Sonia F.

    Restore your phone from your most recent backup.  If you have failed to recently backup your phone, then you will have no way to get back your recent data.

  • Data recovery after system restore and corrupt user account.

    A few months ago I was in the middle of a school assignment and my HP laptop started acting strange. I would try to move an image and a copy of it would remain in its place. I couldn't delete the picture either, but I could "cut" the image. Well,
    I ended up restarting the computer and when I logged on it logged me into a temporary account because my account failed to log on. Not knowing exactly what was going on or what to do we ended up doing a system restore like a dummy and restarted the computer.
    Well, when I logged back in everything was gone, all my school stuff was gone. What do I do can I get these back without having to pay a lot of money to do so? I am a single mother of two and there is no way I can afford anything.

    I'm assuming that, since this post is 2 years old, rachbutterfly81 has already moved on with her life. But, since this is the second time I've run into this problem, and this is the first time I've found a solution that worked, I thought I would add my two
    cents. Of course I do agree that the original response was a little heavy for a mother of two, but it did work for me (with some slight variation that I will get to).
    I definitely disagree with Mr. Malotte's statement that all her files were deleted by the system restore. She was obviously logged in under a temporary account, and so all her original files were fine and stored under the same location they always were.
    There was no need for her to purchase additional software to "recover" her files when they were all there under her original account name. All she would have had to do to find her files (assuming she was running Windows Vista or 7) was to open her "C:" drive
    and navigate to the "C:\Users\" directory and look for the folder with her account name.
    Anyway, the first solution worked for me, BUT there is absolutely no reason to delete the original account folder as Magon suggests in step 3!
    Simply rename it. Once you finish step 5 and delete the original registry key (I recommend backing it up by right clicking on the key and selecting export), there is no reason to reboot your machine. There are some additional steps to make
    life a little easier though. I've added them to a modified version of the original:
    1. If you know you have another administrative account you can use, go ahead and restart your PC to release the locks on your profile. If you don't have another account to use, you can create one by going to "Add or remove user accounts" in the control panel.
    Select "Create a new account," name it whatever you want, check the Administrator box, and click "Create Account" (you may want to consider adding a password to this account as well). Now you can restart.
    2. Log on with another administrative account
    3. Rename your original profile to something different. For the sake of simplicity, we'll pretend it was called "myaccount." So, you would rename "C:\Users\myaccount" to "C:\Users\myaccount.original." It really doesn't matter what you name it, so long as it
    is different than it was and you can still find it again.
    4. Delete C:\Users\TEMP
    5. Delete the registry key matching your SID from
    "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\ProfileList". Check the value "ProfileImagePath" to make sure you pick your own profile.
    6. Log off and then log into your original account. Everything will still look messed up, like before, but it will not warn you that you are logged in under a temporary account.
    7.While logged in, navigate to your user directory (not C:\Users\myaccount.original, but the current one you are logged in under, C:\Users\myaccount) and copy any files you see that say "ntuser" in them into your original profile directory (C:\Users\myaccount.original).
    Most likely, you won't be able to see any, so you will need show hidden files. Hit
    Alt on your keyboard, and you should see the menu bar appear. Select "Tools" and then "Folder Options". Select the "View" tab, and under "Hidden files and folders" check the option to "Show hidden files, folders, and drives." While you are
    at it, uncheck the box next to "Hide protected operating system files."
    8.Once you've copied the files over, go ahead and log out. You will need to log into your other administrative account once more.
    9.Rename the new account (or delete it if you want), and rename your original account back to what it was (so "C\Users\myaccount.original" will be renamed to "C:\Users\myaccount").
    10. Log out and now log in using your original account. Some things may not work as they originally did (for instance, I had to log into dropbox again and go through the setup process), but most things will. Most importantly, all your files should still
    be there.

  • System Restored HELP!

    My dad accidently did the system restored for Windows XP. As a result, everything was lost. I need a way to get my songs back--- is their anyway??? Is it in some folder or smoething?????

    Download & use EasyFind http://www.devon-technologies.com/products/freeware/
     Cheers, Tom

  • Files Recovery After System Restored to Factory Default?

    Dear Friends,
            Last month I bought Lenovo X100e in Germany. Last night I got a virus attack that blocked every thing. I had to restore the system to factory default. Unfortunately I forgot that I haven't taken the backup of the pictures of my two weeks long Euro trip  :-(
    Now I want to restore my Old Folders and Files. I didn't make any new partitions and was storing everything in drive C.
    During restore I noticed that the system spent most of the time running some command like backing up C drive. But after everything was set, I couldn't find any back up information.
    Does Thinkpad restore tool really stores back up information before overwriting the C drive? Can I get my files back with available tools? If not what is the best tool to recover my folders and files, preferably with original name and size.
    I shall be grateful if you kindly guide me in this regard.

    You cannot downgrade

  • IMac System Restore help

    I was attempting to re-partition my Windows drive and somehow deleted my OSX. Any ideas on how to restore or do I need to reinstall OSx and lose everything? Many thanks for anyones help...

    Welcome to the forums, wish I had better news.
    Well, it might be possible to recover some of the info...
    Data Rescue II...
    http://www.prosofteng.com/products/data_rescue.php
    This would require another HD with plenty of space to recover to.
    Most likely you'll end up just reinstalling the OSX.

  • HT1212 my ipad is disabled after doing latest iso upgrade, did not recognise passcode, will not allow system restore,,,,, help needed

    my ipad did not recognise pass code and was disabled after completing latest apple upgrade,,, thanks alot apple, i now have a $800 clock,,,can anyone help

    Follow the instructions from the link you posted from  > iOS: Forgotten passcode or device disabled after entering wrong passcode
    If nothing there helps, contact Apple >  Contacting Apple for support and service

  • Re: Course management system gui help needed

    "How should I go about doing this?"
    how about a google for servlets
    and what should I use?"
    your brain
    a little bit of effort
    servlets chapter 11
    http://java.sun.com/j2ee/1.4/docs/tutorial/doc/
    jdbc for database access
    http://java.sun.com/docs/books/tutorial/jdbc/index.html
    tomcat to host servlets
    http://jakarta.apache.org/tomcat/

    i bought it second hand, i've got a snow leopard disc that came with it. it tells me it can't restart to the 'untitled' drive thats part of the hard drive when i go through he start up/reboot process.

  • Trying to ... Restore files from MINWINPC folder using HP Recovery Manager

    Please help me ... I follow all the steps (pasted below) to restore my PERSONAL files from the MINWINPC folder copied to my desktop computer (new hard drive) from an external hard drive, however it then asks me to insert disc # 171338041 !!! I don't know what disc this is or what it wants!!!! it is very frustrating. Consequently it does nothing other than ask for this disc! even after 2 hours of allowing it to scan for the files  ! Reading various information sites/forums it would seem that it is asking me to insert the last disc of the series, however the backup files were all placed onto an external USB drive. and the files are in the MINWINPC folder. It appears to me that the HP Recovery Manager is not reading from the correct place! The files were backed up from my HP compaq which originally ran Widows Vista and was later ugraded to Window 7. The MINWINPC folder contains 2 files namely : Backup.1.exe and Backup.2.fbw I should be grateful for any help... Please ---- Instructions: Restoring backup files using HP Recovery ManagerTo restore backup files that you created using HP Recovery Manager, follow the steps below.Open the USB device to which you wrote your backup file, such as your USB flash drive, and then copy the MINWINPC folder to a convenient location on your computer, such as your desktop.Locate and open the MINWINPC folder on your computer, and then double-click the executable file (.exe) that was created during the backup process.note:There may be more than one file, but only one will be an application (.exe) file. Other backup files created with HP Recovery Manager will have an .fbw extension.When the Recovery Manager File Restore Program opens, click Next.Select the types of files that you want to restore and then click Next.----  

    , Hello and thanks for posting on the HP support forums.  There is a way of doing a back up using a USB device but it has to be less than 32 GB.  If the data is any more than that then it will become corrupted. As well the back up came from a Vista system and the backup will be looking to load back onto the same OS.  By going to Windows 7 it will not find what it is looking for. You would have had to use another back up software for your data that could handle the amount and normally the best way is to plug in a USB hard drive and just drag and drop your files over. At this point you will not be able to recover your data the way you are trying. I hope this helps. Thanks again for posting and have a great day.

  • Restore files with recovery manager

    I have a presario CQ62 win 7 laptop.  I had to do a system restore because pc would not boot.  selected option to create a back up of files and settings onto extenal hard drive.  after restoring the OS i attemped to use recovery manager to restore files and settings ,  goes about to 58 percent and then says recovery manager has stopped working and will close.
    tried selecting only documents and still no good.  

    It's most likely some core files on your win7 is corrupted or damaged. However, you can try restoring the files only (exclude the settings) to another computer. If this fails, then the backup it self is damaged or corrupted.

  • Webcam software, Imaging device, Hp recovery manager

    Firstly, I apologize for my English.
    Second thing, I have HP Envy dv6 7210tx 3rd Gen. i7 having Windows 8.1, For the last few days, my laptop wasn't working properly. so i "Refresh" it by using a Win 8.1 DVD. After refeshing, My Integrated HP Truevision HD webcam was working properly but one day suddenly it stopped working. My Cyberlink youcam responded to Turn On the intergrated webcam. i dont know how to Turn it ON. I check the Device Manager, My device Manger doesn't has the "Imaging Device". but it had Hp webcam in Human Interface Manager. Unfortunately, I uninstalled it. I refreshed it again. Installed All the drivers again. People say webcam driver is included in Youcam Software. i did everything i could. but i neither have the imaging device nor the Hp webcam. Please Help.
    the other thing, is there any Hp recovery manager for Hp envy dv6? because i didn't it even in the HP drivers for Envy dv6.

    Hi FahadNagi,
    Welcome to the HP Forums!
    I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand you are having an issue with your Webcam.  You are getting a message that it is turned off and to turn it on.
    You can enable and disable devices in Device Manager.
    If you have uninstalled the software, you can download and reinstall it from the web page.  HP ENVY dv6-7210tx Notebook PC Drivers 
    You can also try running The HP Support Assistant to aid with HP updates and resolving issues.
    Have you ran the built in troubleshooter in Windows 8.1  Using Automated Troubleshooting (Windows 8)
    Have you done all your Windows updates?
    You can also reinstall the software from recovery manager.  Using Recovery Manager to Restore Software and Drivers (Windows 8)
    You also inquired about a recovery Performing an HP System Recovery (Windows 8)
    You will be presented the opportunity to backup your personal files to prevent data loss, during the recovery process. If you have not done one recently, I suggest you do one now. 
    Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
    I hope this helps.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Maybe you are looking for