HP Envy 1414 Windows 8.1 Desktop - File Explorer hangs, time stops on taskbar
Hello,
The problem I'm having seems to occur atleast every day. When the problem starts, the desktop background (picture slideshow) will go to a black picture, and I often notice that the time is incorrect, and often stuck. Also when this happens, the items on the taskbar will either be in the wrong spot, or invisible, and when I click on one icon it may or may not open a different one. The only thing that seems to correct this is by hitting ctrl+alt+del and signing out and then back in. The other problem happens less frequently, and what happens is when I click on anything in file explorer, such as a video or a picture file, file explorer will stop responding. This does not seem to happen as often as it used to. I seem to be having the primary issue more often since I updated to 8.1 last month.
Any insight on this issue will be greatly appreciated. I can't seem to find a similar problem with the same product on other web pages.
Hello @ThunderSloth36,
I understand that your HP ENVY 1414 running Windows 8.1 will freeze forcing you to log out and log back in. I am providing you with an Microsoft Support document:Windows 8.1, Windows 8 or Windows 7 hangs or freezes, which Microsoft has developed to address the issue that you are experiencing.
Please feel free to re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
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Windows 8.1 Pro File Explorer Extremely Slow
Hello,
I am using Windows 8.1 Professional, and since a short time, I am having troubles with the file explorer.
It is extremely slow. When I just want to select a file, it takes about 10 seconds, if not more, and then any operation I perform on files (opening directories, renaming files, right-clicking for options, etc.) is terribly slow.
I have looked at the indexing options and tried to minimize the areas that are indexed, but to no avail. Even with only C:/Users indexed, I have about 500,000 items indexed.
Here are my PC specifications:
1. 32 GB of RAM
2. Intel core i7 3.50 GHz with 4 cores
3. 240 GB SSD in RAID + 3 TB Western Digital Black Edition in RAID
Do you have any ideas on how I could solve this? Also, I would like not having to clean-install my PC.
Regards,
JeremieAMS-DIS, perhaps you're talking about a different level of problem than the person who started this thread.
Just because you've seen it personally doesn't make it automatically a systemic Microsoft problem. While I don't disagree that Explorer could be better programmed, there ARE those of us who don't see regular crashes, freezes, or particularly slow operation.
Keeping in mind that external drives have to spin up, and that can be perceived as taking some time when you access the drive in Explorer, once spun up you shouldn't be seeing noticeable delay.
If you are, please quantify what you're seeing with some specifics.
Here's what I see:
When I first navigate to my spun-down MyBook external USB drive I see the contents of the root folder instantly.
When I navigate a level or two into the folder structure I see a few second delay when it gets deep enough that the data is not cached and the drive has to spin up to get it.
Then, once spun up, when I navigate into any folder its contents show up instantly.
When I copy a file by dragging to/from the drive or do a backup to the drive I see a substantial percentage of the theoretical maximum transfer speed (I have USB2).
If you are not seeing performance similar to the above then you have something out of the ordinary set up on your particular system that's causing it. You should never be seeing crashes. I don't.
Now, that being said, when transferring multiple files / folders, I *do* see a fair bit of slowdown in transfer rate, implying something's being throttled back by Explorer or there's way too much end to end communication, even between SSDs.
I've wondered whether Explorer is slowing things down just so you can see them happen in its progress dialog. Windows XP used to be faster at copying big blocks of multiple files even 13 years ago.
-Noel
Detailed how-to in my eBooks:
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Desktop files frozen after Time Machine Backup
When I get home and plug my Mac Book Pro into the external hard drive time machine starts up and backs up. After time machine is finished I cannot click on any of the icons on my desktop. I have to switch to the login window (i don't actually have to log out, just switch to the window like I am changing users) and then login in again and everything is back to normal. If it doesn't happen on the first back up it happens on one of the subsequent ones.
I have the exact same configuration at home and at work so I my guess is the problem I am having is time machine because it only happens at home when my external hard drive is plugged in. It has never happened at work.
Any ideas?I have the same issue, but I don't know it it's related to time machine. Perhaps. It happens after I disconnect my USB hub at work (including the TM backup disk). I assumed it was related to this, but maybe it's TM backup. I usually force quit finder, but maybe your "solution" is better.
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File explorer hang and crashes
here are the log gged errors
Log Name: Application
Source: Application Error
Date: 2013-12-12 11:25:58 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: pc10.mydomain.local
Description:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0337fbd8
Faulting process id: 0xee0
Faulting application start time: 0x01cef764963cd82e
Faulting application path: C:\Windows\explorer.exe
Faulting module path: unknown
Report Id: d810a622-635a-11e3-815d-001cc0e45d55
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-12T18:25:58.000000000Z" />
<EventRecordID>102453</EventRecordID>
<Channel>Application</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.1.7601.17567</Data>
<Data>4d6727a7</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>0337fbd8</Data>
<Data>ee0</Data>
<Data>01cef764963cd82e</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>unknown</Data>
<Data>d810a622-635a-11e3-815d-001cc0e45d55</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Hang
Date: 2013-12-13 10:07:30 AM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: pc10.mydomain.local
Description:
The program iexplore.exe version 9.0.8112.16526 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1070
Start Time: 01cef82506c67aed
Termination Time: 109
Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Report Id:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-13T17:07:30.000000000Z" />
<EventRecordID>102784</EventRecordID>
<Channel>Application</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security />
</System>
<EventData>
<Data>iexplore.exe</Data>
<Data>9.0.8112.16526</Data>
<Data>1070</Data>
<Data>01cef82506c67aed</Data>
<Data>109</Data>
<Data>C:\Program Files\Internet Explorer\iexplore.exe</Data>
<Data>
</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>
the pc also has other errors like
Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 2013-12-11 8:43:44 AM
Event ID: 2
Task Category: Session
Level: Error
Keywords: Session
User: SYSTEM
Computer: pc10.mydomain.local
Description:
Session "Circular Kernel Context Logger" failed to start with the following error: 0xC0000035
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
<EventID>2</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>2</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2013-12-11T15:43:44.950241900Z" />
<EventRecordID>3863</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="56" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="SessionName">Circular Kernel Context Logger</Data>
<Data Name="FileName">
</Data>
<Data Name="ErrorCode">3221225525</Data>
<Data Name="LoggingMode">268436608</Data>
</EventData>
</Event>
Log Name: Microsoft-Windows-CodeIntegrity/Operational
Source: Microsoft-Windows-CodeIntegrity
Date: 2013-12-10 6:25:45 PM
Event ID: 3002
Task Category: (1)
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: pc10.mydomain.local
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-CodeIntegrity" Guid="{4EE76BD8-3CF4-44A0-A0AC-3937643E37A3}" />
<EventID>3002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>102</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2013-12-11T01:25:45.960255200Z" />
<EventRecordID>2013</EventRecordID>
<Correlation />
<Execution ProcessID="3084" ThreadID="756" />
<Channel>Microsoft-Windows-CodeIntegrity/Operational</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="FileNameLength">53</Data>
<Data Name="FileNameBuffer">\Device\HarddiskVolume3\Windows\System32\l3codeca.acm</Data>
</EventData>
</Event>
Log Name: Application
Source: Outlook
Date: 2013-12-10 4:56:00 PM
Event ID: 35
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: pc10.mydomain.local
Description:
Failed to determine if the store is in the crawl scope (error=0x80070002).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Outlook" />
<EventID Qualifiers="49152">35</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-10T23:56:00.000000000Z" />
<EventRecordID>101675</EventRecordID>
<Channel>Application</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security />
</System>
<EventData>
<Data>0x80070002</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 2013-12-10 8:52:14 AM
Event ID: 10009
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: pc10.mydomain.local
Description:
DCOM was unable to communicate with the computer CSR|SEDMDC01 using any of the configured protocols.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-10T15:52:14.000000000Z" />
<EventRecordID>467932</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">CSR|SEDMDC01</Data>
<Binary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inary>
</EventData>
</Event>
here are the log gged errors
Log Name: Application
Source: Application Error
Date: 2013-12-12 11:25:58 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: pc10.mydomain.local
Description:
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0337fbd8
Faulting process id: 0xee0
Faulting application start time: 0x01cef764963cd82e
Faulting application path: C:\Windows\explorer.exe
Faulting module path: unknown
Report Id: d810a622-635a-11e3-815d-001cc0e45d55
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-12T18:25:58.000000000Z" />
<EventRecordID>102453</EventRecordID>
<Channel>Application</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.1.7601.17567</Data>
<Data>4d6727a7</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>0337fbd8</Data>
<Data>ee0</Data>
<Data>01cef764963cd82e</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>unknown</Data>
<Data>d810a622-635a-11e3-815d-001cc0e45d55</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Hang
Date: 2013-12-13 10:07:30 AM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: pc10.mydomain.local
Description:
The program iexplore.exe version 9.0.8112.16526 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1070
Start Time: 01cef82506c67aed
Termination Time: 109
Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Report Id:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-13T17:07:30.000000000Z" />
<EventRecordID>102784</EventRecordID>
<Channel>Application</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security />
</System>
<EventData>
<Data>iexplore.exe</Data>
<Data>9.0.8112.16526</Data>
<Data>1070</Data>
<Data>01cef82506c67aed</Data>
<Data>109</Data>
<Data>C:\Program Files\Internet Explorer\iexplore.exe</Data>
<Data>
</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>
the pc also has other errors like
Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 2013-12-11 8:43:44 AM
Event ID: 2
Task Category: Session
Level: Error
Keywords: Session
User: SYSTEM
Computer: pc10.mydomain.local
Description:
Session "Circular Kernel Context Logger" failed to start with the following error: 0xC0000035
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
<EventID>2</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>2</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2013-12-11T15:43:44.950241900Z" />
<EventRecordID>3863</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="56" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="SessionName">Circular Kernel Context Logger</Data>
<Data Name="FileName">
</Data>
<Data Name="ErrorCode">3221225525</Data>
<Data Name="LoggingMode">268436608</Data>
</EventData>
</Event>
Log Name: Microsoft-Windows-CodeIntegrity/Operational
Source: Microsoft-Windows-CodeIntegrity
Date: 2013-12-10 6:25:45 PM
Event ID: 3002
Task Category: (1)
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: pc10.mydomain.local
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-CodeIntegrity" Guid="{4EE76BD8-3CF4-44A0-A0AC-3937643E37A3}" />
<EventID>3002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>102</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2013-12-11T01:25:45.960255200Z" />
<EventRecordID>2013</EventRecordID>
<Correlation />
<Execution ProcessID="3084" ThreadID="756" />
<Channel>Microsoft-Windows-CodeIntegrity/Operational</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="FileNameLength">53</Data>
<Data Name="FileNameBuffer">\Device\HarddiskVolume3\Windows\System32\l3codeca.acm</Data>
</EventData>
</Event>
Log Name: Application
Source: Outlook
Date: 2013-12-10 4:56:00 PM
Event ID: 35
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: pc10.mydomain.local
Description:
Failed to determine if the store is in the crawl scope (error=0x80070002).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Outlook" />
<EventID Qualifiers="49152">35</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-10T23:56:00.000000000Z" />
<EventRecordID>101675</EventRecordID>
<Channel>Application</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security />
</System>
<EventData>
<Data>0x80070002</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 2013-12-10 8:52:14 AM
Event ID: 10009
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: pc10.mydomain.local
Description:
DCOM was unable to communicate with the computer CSR|SMyDC01 using any of the configured protocols.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-12-10T15:52:14.000000000Z" />
<EventRecordID>467932</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>pc10.mydomain.local</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">CSR|SMyDC01</Data>
<Binary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inary>
</EventData>
</Event>Hi,
Thank you for your update.
If the issue still occurs after you tried all the steps.
I understand that some files cannot be repaired when running SFC /scannow, I suggest trying the following method to troubleshoot the issue:
1. At an elevated command prompt, copy and then paste (or type) the following command, and then press ENTER:
takeown /f Path_And_File_Name
For example, type takeown /f E:\windows\system32\jscript.dll.
2. Copy and paste (or type) the following command, and then press ENTER to grant administrators full access to the file:
icacls Path_And_File_Name /GRANT ADMINISTRATORS:F
For example, type icacls E:\windows\system32\jscript.dll /grant administrators:F.
3. Copy and paste (or type the following command to replace the file with a known good copy of the file:
Copy Path_And_File_Name_Of_Source_File Path_And_File_Name_Of_Destination
For example, type copy E:\temp\jscript.dll E:\windows\system32\jscript.dll.
I also would like to share the thread below with you to check the issue:
Internet explorer 11 cause explorer.exe crashes
http://social.technet.microsoft.com/Forums/en-US/f1a3db3a-7c30-4abc-994f-04a83975c7b1/internet-explorer-11-cause-explorerexe-crashes?forum=w7itproappc
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support -
We have a Windows Server 2008 R2 SP1 RDS supporting many ThinClients, mostly using a mandatory profile on a Windows 2003 R2 AD environment
at the moment of the hang what we experienced was:
New RDP sessions got stucked in the legend "Iniciando" (we have the spanish MUI).
Systems Events shows a lot of Warnings:
The Group Policy Client Side Extension Group Policy Shortcuts may have caused the Group Policy Service to terminate unexpectedly. To prevent further failures in the Group Policy
Service, this extension has been temporarily disabled until after the next system restart. Group Policy settings managed by this extension may no longer be enforced until the system is restarted. The vendor of this extension should be contacted if this issue
recurs.
and after that a lot of this errors:
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the CryptSvc service.
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NlaSvc service.
The RDP protocol component X.224 detected an error in the protocol stream and has disconnected the client.
timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the gpsvc service.
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SessionEnv service.
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the CertPropSvc service.
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service.
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SessionEnv service.
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.
During the problem we ping DC and Network Share where Profile and Document Redirection resides and they were working OK (we also did a
\\server\HomeUsers and we reached it without problem)
Only reseting the server worked, Any Ideas of what could be causing this ?? Best Regards
Federico Giampietri Latamsupport IT Infrastructure ServicesHi Clarence,
Today we experienced the problem again,
Users can’t login to RDS, but now they got stucked at “"Please wait for the Group Policy client”;
System log events recorded the following errors again:
timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
timeout (30000 milliseconds) was reached while waiting for a transaction response from the sessionenv service.
timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wuauserv service.
timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.
timeout (30000 milliseconds) was reached while waiting for a transaction response from the CertPropSvc service.
What path do you suggest to investigate further?
Thanks a lot!
Federico Giampietri Latamsupport IT Infrastructure Services -
Why does my Windows 8 at random or when I click on a certin thing make file explorer crash?
I have windows 8 and I just installed 8.1, now when I try to delete something or copy something (anything with a right click) or when I try to open file explorer (from the desktop) file explorer will crash, even before the update it did a smiler thing but
at random. Does anyone know why it’s crashing because it's getting annoying?https://support.mozilla.org/en-US/kb/Hyperlinks-in-Messages-Not-Working
-
Offline Files (Background) Sync makes File Explorer and other programs responding slow
Hi TechNet,
I have a problem with Offline Files and
especially with VPN users.
For VPN users, the slow-link
policy is activated with a background
sync interval of one hour. But, when Offline Files is syncing, their File Explorer is hanging (not responding) by creating new files/folders, deleting files/folder, or rename files/folders. This happens only in their (redirected)UserData
folder or with other DFS shares which are cached locally. In other programs (Outlook or Office 2010) when they save data in the UserData folder exactly the same things happens (not responding).
This problem occurs in both the
internal network and via VPN, so bandwidth is
not the problem. When the sync is finished, everything is working fine again.
I've tested:
- Offline mode with scheduled background sync: problem occurs
- Online mode with manual sync: problem occurs
- Rebuild offline cache database: no effect
- Tested with fresh Windows 8(.1) installations and user profiles: problem occurs
- Monitoring SMB traffic with WireShark: no result
- Montoring Windows 8(.1) clients with procmon: no result
- Tested with full DFS paths: problem occurs
- Disable IPv6: problem occurs
- Disable Windows Search: problem occurs
- Browsing in the Offline Files folder (Sync Center -> Manage Offline Files -> View Offline Files) is very slow (with +- 200 files). This occurs also when Offline Files is not syncing.
Does anyone have an idea how I can solve this problem?
Thanks,
Bas
(Sorry for my bad English)Hello,
May I know if there is any update there?
Please let me know if I can help you more, thanks.
BR,
Steven Song
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Hello Steven,
First, sorry for the late response, I have tested a few things for you:
Offline mode with background sync over a VPN connection: During scheduled sync File Explorer hangs. When bypass the cache by using a UNC path (State: Online) there is also a delay, but this is caused by bandwidth.
Online Mode with Manual Sync over a LAN connection: During sync File Explorer hangs in (redirected)UserData Folders (They are always available offline, maybe this is a problem?). With UNC paths, there is no delay…
The first folder/file is created slowly, but the second is fast.
It's like csc
still
must initialize
the cache…or something…
I m I made some
print screens, but I can not upload them because my account is not verified.......
trT Thanks,
Bas -
Connection with Windows 7 PC by USB - PlayBook not Recognized on File Explorer of BlackBerry Desktop
When I connect my PlayBook (OS 2.1) to my Windows 7 PC using USB cable, I do hear the familiar two-tone sound indicating connection, but the Windows File Explorer does not create a Drive Designation letter (such as Z:\). And BlackBerry Desktop Software (latest update), does not recognize it either. I have already tried re-booting the tablet and computer.
uninstall BlackBerry device manager ( not desktop manager), reboot, connect playbook and wait for like 10 minutes for driver to install
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V -
Where can I download HP TOOLS for my HP ENVY h-8 1520t CTO Desktop PC: Windows 8.1 Pro 64 bit?
HP Tools partition was deleted! I need to download the HP TOOLS for my HP ENVY h-8 1520t CTO Desktop PC?
Thanks for form members help.
This question was solved.
View Solution.Hi,
The HP_TOOLS partition can be re-created by installing the Diagnostic software package found on the link below.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-141219-1&cc=us&dlc=en&lc=en...
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
I created a document on new Mac Air 11.6 Pages and saved it to a USB flash drive, formatted with ExFat. However, on Windows 8.1 desktop, this shows and opens as a JPEG file rather than in MS Word. When I try to open it with Word, it cannot be edited. Any ideas please?
Of course Windows (Office) can't open a pages document.... you have to save as word or export to word.
I took it for granted you knew this (that's my fault). Each word processor has it's own language (programing). Saving the pages file to a disk and putting it in a windows machine then opening it is like someone mailing you a newspaper or magazine in a foreign language you do not read and wondering why you only looked at the pictures.
Not only are you new to Apple it's now apparent you are unknowledgeable about using and understanding technology.
This is basic stuff... Some classes or books on how to transfer/exchange files from one application and operating system to another will help you... or ... just stick with one operating system and applications. -
installed latest icloud app on Windows 8.1 desktop, selected icloud drive but won't show in file explorer. Go back to icloud app and drive deselected. Can select and apply but whenever go back it's deselected again, any suggestions?
Click Photo Stream, look at upper on the right. u can see Open Folder. click there...
-
I downloaded itunes to my hp envy x2, windows 8. Cannot find it anywhere. Does not show up under downloads.
Need to sync iPad 2 and iPod 4th gen. How do I find downloaded itunes on laptop?I have been having exactly the same problem with my Fujitsu vista running desktop and my new Toshiba running windows 8
-
Facebook won't load on HP ENVY Phoenix 810-135qe CTO Desktop PC running Windows 7
I just bought a new HP ENVY Phoenix 810-135qe CTO Desktop PC running Windows 7. It arrived Tuesday. I set it up, and for some reason it will not run Facebook on either of the browsers I use (Internet Explorer and Chrome).
I uninstalled and reinstalled Chrome a couple of times, uninstalled the trial of McAfee and installed the Norton antivirus software I bought. Cannot figure it out. Facebooks works fine on all over devices in my home, so it is not a FB issue. Any ideas?
Thanks!Thanks, Harry. I may have gotten it fixed... I downloaded and ran AVG (I've used it on other computers with no problem) and it flagged a program called browser something-I-don't-remember-what as suspicious. This program may have come installed on the computer and an icon for it was showing up in the hidden icons. I don't believe Norton or the McAfee trial spotted it.
I uninstalled the suspect program and opened Chrome. A message then popped up, and I believe it was from AVG, telling me that Chrome was configured to use a proxy server but I didn't have one specified. The msg gave detailed instructions to go to the Advanced settings in Chrome and select the LAN box and then uncheck the box telling it to use proxy servers. I hadn't been this deep into the Chrome settings before. In other windows when I was asked if I wanted to use a proxy server I said no. Once I unchcked this box, Facebook booted up on both Chrome and Internet Explorer. Actually, when I was installing Norton, some proxy server settings popped up and Norton advised me to delete them if I had not specified them. Since we don't use proxy servers, I did. But FB didn't work before I installed Norton.
I had not heard of the iPv6 launch. I will check my adapter setting and see what is selected. If everything is still working on that computer today, I won't disable anything. Thanks again for your help! -
Windows 10 FILE EXPLORER does not work
HP ENVY 27-km300s My Pc rans under WIN 8.1 64bits. 1)The Pc download all the Windows 10 and install it all.2)Afert he restart it seems all working properly instead of the file explorer that it does not work at all.If I click over the item, the display does a little move and nothing happends.3)All the other programs installed works fine, and the hardware its ok. Please ,could you help me about this problem. Thanks in advance.
Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that your desktop computer is not showing any of the contents of the folders using the File Explorer in Windows 10. I would be happy to assist you in this matter! Does an error message appear when you click on the folders or files? Are you logged in to an administrator account, or a general user on the computer? Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers! -
Dear Experts,
Please note that I am facing a chllenge while confiuguring the VNCServer on the local test Server. The Local Test Sver OS Version is Redhat Enterprise Linux Server
Release 5.5 32-bit. Please review the following error message and advise me on how to fix the vncserver issue.
[root@test .vnc]# cat xstartup
#!/bin/sh
# Uncomment the following two lines for normal desktop:
unset SESSION_MANAGER
exec /etc/X11/xinit/xinitrc
gnome-session &
[ -x /etc/vnc/xstartup ] && exec /etc/vnc/xstartup
[ -r $HOME/.Xresources ] && xrdb $HOME/.Xresources
xsetroot -solid grey
vncconfig -iconic &
#xterm -geometry 80x24+10+10 -ls -title "$VNCDESKTOP Desktop" &
twm &
[root@test .vnc]# cat /etc/sysconfig/vncservers
# The VNCSERVERS variable is a list of display:user pairs.
# Uncomment the lines below to start a VNC server on display :2
# as my 'myusername' (adjust this to your own). You will also
# need to set a VNC password; run 'man vncpasswd' to see how
# to do that.
# DO NOT RUN THIS SERVICE if your local area network is
# untrusted! For a secure way of using VNC, see
# <URL:http://www.uk.research.att.com/archive/vnc/sshvnc.html>.
# Use "-nolisten tcp" to prevent X connections to your VNC server via TCP.
# Use "-nohttpd" to prevent web-based VNC clients connecting.
# Use "-localhost" to prevent remote VNC clients connecting except when
# doing so through a secure tunnel. See the "-via" option in the
# `man vncviewer' manual page.
# VNCSERVERS="2:myusername"
# VNCSERVERARGS[2]="-geometry 800x600 -nolisten tcp -nohttpd -localhost"
VNCSERVERS="1:oracle"
[root@test .vnc]# ls
passwd test.oracle.co.zm:1.pid test.oracle.co.zm:3.log test.oracle.co.zm:5.pid test.oracle.co.zm:6.pid
test.oracle.co.zm:1.log test.oracle.co.zm:2.log test.oracle.co.zm:5.log test.oracle.co.zm:6.log xstartup
[root@test .vnc]# more test.oracle.co.zm:1.log
Xvnc Free Edition 4.1.2
Copyright (C) 2002-2005 RealVNC Ltd.
See http://www.realvnc.com for information on VNC.
Underlying X server release 70101000, The X.Org Foundation
Tue Mar 11 11:18:37 2014
vncext: VNC extension running!
vncext: Listening for VNC connections on port 5901
vncext: Listening for HTTP connections on port 5801
vncext: created VNC server for screen 0
Could not init font path element unix/:7100, removing from list!
localuser:root being added to access control list
No profile for user 'root' found
SESSION_MANAGER=local/test.oracle.co.zm:/tmp/.ICE-unix/13603
Window manager warning: Log level 32: could not find XKB extension.
** (eggcups:13671): WARNING **: IPP request failed with status 1030
** (eggcups:13671): WARNING **: IPP request failed with status 1030
** (nm-applet:13697): WARNING **: No connections defined
Initializing nautilus-open-terminal extension
Unable to open desktop file /usr/share/applications/redhat-email.desktop for panel launcher: No such file or directory
Unable to open desktop file /usr/share/applications/openoffice.org-1.9-writer.desktop for panel launcher: No such file or directory
Unable to open desktop file /usr/share/applications/openoffice.org-1.9-impress.desktop for panel launcher: No such file or directory
Unable to open desktop file /usr/share/applications/openoffice.org-1.9-calc.desktop for panel launcher: No such file or directory
[root@test .vnc]#
Regards
Mohammed Abdul MuqeetHi,
Try these 3 solutions
1. Did you start vncserver services as:
service vncserver start
2.Check that port 5901 has not been blocked by a firewall:
# nc -vz localhost 5901
You should get a connection and a termination. If you get an error, fix the firewall.
3. service iptables stop
Hope This Helps
Regards,
-DK
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