HP Envy 15 1050nr Mic problems

I've owned an Hp envy 15 1050nr,  for 7 months now it runs on Windows 7 64-bit, and all of a sudden my microphone doesn't work. I've tried testing the sound on my laptop and when i troubleshoot the mic it says that the mic works and is functional however whenever i try to video chat or record a sound my mic doesn't work. I've tried switching between the integrated mic and the external mic and neither works. Can you please assist me?

See if this document has any new ideas for you and let us know as we will go from there. My first thoughts are updating you bios and sound driver:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00833331&lc=en&cc=us&dlc=en#N74
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