Hp Envy 15t-j000 Slow WiFi

Question

I've had my Hp Envy 15t-j000 (Windows 8) for about a week and my only complaint is the WiFi is painfully slow. The speed which it takes to download large files or load web pages with lots of images is much slower than my 3 year old Acer laptop. I used the Network Speed app to test the speed of the connection and the download speed averages out at about .7 Mbps. The Wifi card is : Realtek RTL8188EE I have a TP-Link Wireless N Router and I've had no issues with previous computers or my Apple TV, which streams HD content with no problem. When I use the Netflix app on the Hp Envy, the 1080p content looks grainy because the WiFi connection isn't fast enough. This issue really is making me think about returning the computer. I've downloaded and installed the latest driver for the WiFi card from the HP site. I've also updated the firmware of my router, but still no change. I noticed this issue right after setting up my computer initially and downloading some large files from the Internet, so I don't believe it can be any type of software issue (basically I don't want to restore my machine as I have many files and programs already loaded). I've read in other forums that some people are experiencing the same issues. Is there any other solutions to fix this issue? Is anyone getting the expected WiFi speeds with this machine?

Answer 1

After more time, I retract my statement that ajusting power management and wireless options fixed the issue.   I had less disconnects and more time before being disconnected but did not fix the issue.   Since I purchased two exactly same laptops, I decided to make changes to only one until the problem was proven fixed.   Contacted HP Support chat session and had me update windows and reset TCP/IP stack - did not fix the issue.  I have Intel wireless and bluetooth card (Centrino wireless-n-2230), so I downloaded an apparent more recent driver for this card directly from Intel, which seemed to help but not fix the problem.  I note this card is different from others without bluetooth reporting same issue on this thread. Just so happened that my wife called AT&T UVerse (my internet provider and wireless router hardware) about one of the tv boxes requiring reboot often.  It was a wireless tv box and UVerse tech ended up changing lots of hardware and said there were several problems corrected. Since the UVerse tech changed wireless router I have not had the disconnect issue on either laptop. So the laptop that ony had a couple power management and wireless options changed has not had any disconnect or slow wireless problems since.   And neither has the second identical one with more changes tried. So I conclude that the router hardware or setup doesn't like either this laptop or Windows 8 (other HP and other brand laptops running Windows 7 never had issues during entire time).