HP ENVY 15t Quad TouchSmart Battrie stop charging bafter runing HP update.

My batterie was charging fine till yesterday, but after running an hp update it totely stop charging and is staying at 0%, before yesterday I was getting 4 to 6 hour life on it. I think thgis is my last HP I buy I won over 10 HP computer the past few years but with this issue it is telling me that it made with very cheep componenent now, this laptop is not even two years old, My first hp ran 10 years without a problem but I am very desaponted in this expansive Envy laptop, even my other new 360 does not hold the charge and I think it will to give up soon. Make me dought that HOP is running a scam whan updating the bio or sofware.

Hi , Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP ENVY TouchSmart 15-j050us Quad Edition Notebook and issues with the battery not charging. Here is a link to calibrate and test the Battery. Calibration should eliminate this issue. Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue. HP Battery Check in HP System Diagnostics for Windows 8, would give you details of charging and discharging.Testing and Calibrating the battery using HP System Diagnostics in Windows 8. At the starting of the Notebook, Press F2 to select F2 System Diagnostics. Then choose Component Tests, then battery. Please let me know of the test results. Thanks.

Similar Messages

HP ENVY 15t Quad TouchSmart Recovery Disk

I recently purchased this computer and am trying to make recovery disks. I ran the recovery manager and the program does not see my WD passport 1.5 TB drive. Is the drive the issue or is there another problem?
thanks

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
Please see HP PCs - Creating a Recovery Image on Discs or Saving a Recovery Image to a USB Flash Drive (Windows... for instructions on creating your HP Recovery Media.
DVD Media;
1) Recovery Media Creation software saves a recovery image to a set of discs using blank, writable DVDs (DVD-R, DVD-R DL, DVD+R, or DVD+R DL). HP recommends using blank DVD+R discs. Use a name-brand label from a manufacturer you trust, as these recovery DVDs are very important.
2) You need at least 4 blank DVD+R discs. The Recovery Media Creation software program states how many discs are needed at the beginning of the process.
3) The Recovery Media Creation software program allows you to save only one complete recovery image on a set of discs or a USB flash drive.
4) The Recovery Media Creation software program requires an uncorrupted recovery partition (Recovery Image (D) to create the recovery image. Uncorrupted means the recovery partition has not been modified or removed.
5) The recovery image creation process takes about 30 minutes per DVD. The entire recovery set does not need to be created in one session.
6) The Recovery Media Creation software can be aborted at any time, except during the writing (burning) process, by clicking Cancel . The next time the Recovery Media Creation software program is run, it automatically starts where it last stopped.
USB Media;
1) Use a blank, high-quality USB flash drive no greater than 32GB and one that is NOT branded as Windows 8 compatible.
2) The recovery image creation software allows only one recovery image to be created. If you created a recovery image on other media, you can not create a recovery image on a USB drive.
3) The recovery image creation software requires an uncorrupted recovery partition (FACTORY_IMAGE D:\)
4) Uncorrupted means that the recovery partition has not been modified or removed.
5) The recovery image creation process takes about 30 minutes.
I have created dozens of DVD Recovery sets using Sony, TDK, and HP 16x DVD+R discs. I have also successfully created a half-a-dozen recovery USB Recovery Flash Drives using USB 2.0 32GB Patriot Axle Flash Drives... they work like a champ. It is most likely best to use USB 2.0 Flash Drives that aren't listed as Windows 8 compatible, however many USB 3.0 Flash Drive should also work. You may just have to try a few.
Hard disc drives of any kind are not supported for the creation of your Recovery Media. Please make sure to use a USB Flash Drive or DVD+R discs.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Envy 15t Quad hinge screw

Took my HP Envy 15t Quad TouchSmart laptop to a repair facility to have them repair the problem with the left hinge and they said it was a stripped screw and they couldn't fix, however they said this was a common problem with these laptops. I've had this laptop for almost two years but the problem began probably a year ago with a slight noise when I closed the lid. Got gradually worse and now it is a big problem. What fix can HP offer me?

Hi ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George

Where are the left and right action buttons on the touchpad on the HP ENVY 17t Quad TouchSmart

My new HP ENVY 17t Quad TouchSmart laptop has a touchpad, but no left or right action buttons. How do I simulate their action. Apparently a single tap simulates a left click, but how do I get a right click? How do I drag a cell in a spreadsheet (to copy it) using the touchpad? I may have to end up using a mouse.
This question was solved.
View Solution.

I believe that model features a ClickPad, which doesn't have distinct left/right-click buttons but does have left/right-click areas where the buttons would normally be. See Using and Configuring the ClickPad for more info.
Please click the thumbs up button to say "Thanks!"
Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.
I am an HP employee.

Where Are the Drivers? Envy 15t-J100 Touchsmart

If I do a search for drivers for my laptop it shows nothing. HP ENVY TouchSmart 15t-j100 Quad Edition Is this normal? Does HP sometimes take down divers for a computer? About the only thing I can think of why they don't have anything up is because of Windows 8.1??

It certainly doesn't look as if HP follows thru because there are still no drivers posted as of July 2015. I too am looking for the drivers to my laptop. Are they trying to force me to pay for support?Paul_Tikkanen wrote:
Hi: I have reported the issue to HP. There is a support and driver page, and a drop down menu to select W8.1 but there are no drivers listed, just a link to order a recovery disk. http://h10025.www1.hp.com/ewfrf/wc/product?product=6521367&lc=en&cc=us&dlc=en&task=

My Ipod 4th gen stopped charging after 5.1 Update...HELP?

After the 5.1 update, as soon as my ipod died, it has not started charging again, I have tried different cords, wall chargers, computers, you name it. I was looking at some answers before and it said to restart, hard reset and charge, but mine wont work.
Ive tried shutting it down, connecting and turning on
Factory reset (twice)
Holding home button and on/off button to reset
Just simply plugging it in.
Turning off wifi and plugging in charger.
Please help. If anyone knows please help with what you can.
Thanks !~Bubbles.

Ipod is now dead, anyone know where i can get my updates manually to see if i can do it that way?

Ipad4 stopped charging after ios7 update

My ipad 4 stopped charging after the ios7 update. How can I resolve this issue?

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing, Wall Paper, Sound etc will be reset

Envy 15t J000 Quad edition CTO BBV error?

HI everyone! I just got a envy 15t, and decided that I'd rather replace the standard hard drive with a SSD. I created recovery media (wasted 2 disks that failed to complete), and was going through the process of booting the SSD from the recovery media when I got "restoration Incomplete". It got through copying information from the 6 disks fine, and was (I think) in the process of installing drivers and the like, when it stopped. It gave me 3 options; save log, details, and retry. retry does nothing, as I insert the disk as instructed, but they fail to be recognized as recovery media. I've installed everything twice, and it failed twice, and the diagnostics on the computer return PASSED when run on the SSD.
The following is what came off the details page, with removal of time code. Help??!! HP phone Reps have no clue as to whats going on.
ChkErrBB.CMD : Detect some error during PININST_BBV.
check C:\system.sav\logs\BurnBootWarn.log
or, check check C:\system.sav\logs\BurnBootMerge.log
Critical error condition was detected at BBV1...
Refer the following file if exists.
- c:\system.sav\logs\BurnBootWarn.log
- c:\system.sav\logs\BurnBoot.log
Switch to 2ndCap's WinPE and show [Recovery Manager]'s Incomplete dialog.
because RM's dialog can't appear on [Start] screen in Win 8 enviroment.
customer may not notice RM already shows error dialog.
There migt be unexpected reboot during BBV Clean or Last....
The process will cause CTO panic becuase the image might not be normal...

Hello, no I ended up just purchasing Windows 8 Pro and installing a fresh version on my HP Envy Touchsmart j053cl.
I installed a new SSD in the laptop and the recovery disks simply wouldn't get past the BBV error, even after I reset the default settings on the BIOS.
I spoke with HP support and they told me the recovery disks would not work with an SSD, which was really disappointing, as I've owned many HP laptops that have supported SSD easily. They also wouldn't send me a free new set of recovery disks because mine may have been broken.
I really love my Envy 15 and think HP should always keep the customer who wants to use SSD's in mind, as they are fairly common with users who own quad core Intel laptops. Thanks.

Audio Stopped Working on ENVY 15t

Hello,
About one week ago, the audio on my laptop (HP ENVY 15t-j000 Quad Edition CTO Notebook PC) suddenly stopped working--it was fine at one point, and then the sound stopped just one hour later. I cannot get sound through either my internal speakers or headphones. However, when plugged into a TV via HDMI, sound can be heard. I have tried doing a system restore and reinstalling my drivers and I have not had success with either of them. I have checked my sound settings and it appears that sound is being produced (I can tell by the speaker graphic that something is recognized by the computer), but I cannot hear anything; my speakers are enabled and are not on mute. I'm stumped at this point. Any suggestions would be greatly appreciated!
Thank you for your time!

Hi @colindarnell
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having an issue with your sound and I will be happy to help. From what you have described it might be a hardware issue. You didn't mention you operating system so I have included two document below. They will both show you how to use the built-in Windows troubleshooter. If that doesn't work then I recommend contacting HP regarding a repair. You can reach HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America.
No Sound from Speakers (Windows 7)
No Sound from Speakers (Windows 8)
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

ENVY 15t-j000 Quad Edition Hard Drive Thickness

I'm looking to replace the hard drive in my ENVY 15t-j000 Quad Edition with an SSD. HP's site currently does not list the thickness the the preinstalled hard drive. I would prefer to get an ssd that does not leave any extra unused space in the computer. What is the thickness of the hard drive installed in the ENVY 15t-j000 Quad Edition so I can upgrade to an equally sized ssd? Thank you.
This question was solved.
View Solution.

Hi,
It's very safe to use 7mm thick, as mentioned in my first reply.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Replace HDD with SSD for HP ENVY 15t-j000 Quad Edition Notebook PC

I'd like to buy a HP ENVY 15t-j000 Quad Edition Notebook PC and a HP v300a 120GB SATA Solid State Drive with Upgrade Kit.
Now the SSD has a 7mm thickness.
My question is if I can replace the HDD with this SSD? How thick is the HDD bay in the laptop.
If it's more than 7mm will the SSD move inside it?
Thanks
This question was solved.
View Solution.

Hi,
The old HDD on your machine is a bit thicker but with at least 4 screws I don't think new SSD will floating around in the case. I actually put new SSD in one of my laptop (not HP) and no problem BUT I don't move this laptop around. If needed, blue tac may help.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Hp envy 15t j000 quad edition ssd upgrade: what to know

Hello everyone so im going to buy an hp envy 15t j000 quad edition for school and was looking online to see what i can upgrade on it to make it faster. Im not very knowledgable with computers so i need lots of help! While doing so i found out the hp comes with a hard disk drive (hdd) and that these are prone to damage over time and dropping, moving, ect. I learned that solid state drives (ssd) are prefered and can make the computer significantly faster and wont be as vunerable as the disk drive. Im upgrading the envy with the NVIDIA GeForce GT 740M Graphics with 2048MB of dedicated video memory, 15.6-inch diagonal Full HD BrightView LED-backlit Display (1920x1080), and the 12GB DDR3 System Memory (2 Dimm) option. Will any of this affect my swapping of the hdd? I also was wondering why the 8gb ddr3 system memory (2dimm) didn't affect the price for switching to the 12gb option.There isnt a difference right? also would the 24gb accelrated cache be of any use? For my last question i think i heard that i would need to clone or buy another copy of windows 8 to put on the new ssd. will there be any problems doing this? Am i in for a headache?

Pepe999
I went on to Tom's Hardware to looking into the 16GB memory.. there is a recent report where adding 16 gb-ddr3 ram.. will increase the life of a SSD drive by 63% compared to 4gb.. here is the link.. thought it was interesting and supported my thinking in reducing the number of HD writes.
http://www.tomshardware.com/reviews/ssd-ram-endurance,3475.html
thought I'd share it with you.. what do you think..
Did you find the 1tb-SSD? try newegg.

WLAN for HP ENVY 15t-j100 Quad Edition Notebook PC

I just purchased a HP ENVY 15t-j100 Quad Edition Notebook PC with Windows 7 (February 2014).
It comes with 802.11bgn 1×1 WLAN module, which is not satisfactory so I would like to upgrade the WLAN to an Intel 7260ac.
According to the user manual, the following two parts are the only WLAN whitelisted by the BIOS:
#1:
Intel Dual Band Wireless-AC 3160 802.11 ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter
Spare part number = 710662-001
#2:
Intel Dual Band Wireless 7260 802.11 bgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter
Spare part number = 717384-001
I cannot find any of these models anywhere! I do find a 710661-001 on Amazon (which would be great if the BIOS accepts it! and good price too at about $35).
Could someone tell me if I can put this WLAN card (710661-001 on Amazon) or where to buy the HP approved #1 and/or #2 card listed above?
Thank you!

Hi Arnaud_, welcome to the HP Forums. Unfortunately if the parts are not in the user manual I cannot guarantee they will work. You can try to buy it from HP PartSurfer.
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

HP ENVY 15t-j000 Quad Edition Notebook PC - white screen

HI,
I have HP ENVY 15t-j000 Quad Edition Notebook PC. Recently i started noticing one issue on my laptop. I of...
Please Help!!!

Hi @HPENVY15t-j000 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY 15t-j000 Quad Edition CTO Notebook PC and issues with a white screen just appearing. This is usually caused by and incompatible driver or software that was installed. Here is a link to help with a white screen issue.
You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.
When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

New bios ruined my HP ENVY 15t-j000 Quad Edition CTO Notebook PC

i m using win 8.1 my laptop model is HP ENVY 15t-j000 Quad Edition CTO Notebook PC
core i7 16 gb ram
now the new bios version showing me F.64 Insyde
it was working fine & i just update the bios its restarts after completing bios update its get again restart
& now its not recognising hard disk any more
i tried with another hard disk but same
i have some precious data in chrom & firefox history
i checked its hard drive on another laptop & its working fine
& the error i m facing is
boot device not found
please install an operating system on your hard disk
hard disk (3F0)

This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from an HP employee represents their own opinion and not that of HP's.
There is nothing wrong with your computer. The flash to F.64 went fine, however the new BIOS can't locate the boot record on the hard drive. Please back-up the hard drive, including all your personal data using a Linux LiveCD and external hard drive, or connect the drive to another working computer.
Next, use the HP Recovery Media you created when you first setup the computer to return it to a factory like state. If you didn't create your HP Recovery Media when you first setup your computer, please contact official HP support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

HP ENVY 15t Quad TouchSmart Battrie stop charging bafter runing HP update.

Similar Messages

Maybe you are looking for