HP Envy 17 suddenly goes into hibernation, won't charge past a certain point

Starting last week my laptop has been experience some battery issues.
I noticed first that when it got to around 25 or 30% battery, it would suddenly go into sleep mode (at least, that's what I think it's doing. When I plug it in and turn it back on, the HP loading screen appears, but everything else returns to exactly how it was). Once back on, the battery has been reduced to 1%.
Also, it won't charge past certain percentages, which are gretting progressively lower. At first it was 98%, then 93%, and at the moment 35%. It will say that it is charging, however.
When I use HP Support Assistant, my battery displays as "Okay". My friend used a program that drained my battery as fast as it could (I apologize that I can't remember what that type of program is called) and I think he said that it did it in about 25 minutes or so, which is expected of a laptop of this age (about a year and a half old).
This question was solved.
View Solution.

@Fletcher089 ,
Thank you for posting back and that was great information by the way. From what you have shown me the battery you have did pass however it is on its way out. It has one dead cell and the other cells are working harder to provide enough punch to keep things happy.
You will not get a full charge on this battery at this point and it may bother your systems hibernation.
I would look at seeing what is available for replacement or run your system without the battery and just on power until you get a new one.
I hope this was helpful
Thank you again for posting.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Similar Messages

The mathscript file won't run past a certain point in the node.

i have this plugged into my mathscript node and it won't run the output past the 2nd to last "if end" please help!!
C=WB*(FL+FR)/(RR+RL+FR+FL)
P=TW*(FL+RL)/(RR+RL+FR+FL)
W=(RR+RL+FR+FL)
if WA<0
R=C/(cos((atan((WB*tan((pi/2)-abs(WA))+.5*TW)/C))+YA))/12
end
if WA>0
R=C/(cos(-(atan((WB*tan((pi/2)-abs(WA))+.5*TW)/C))+YA))/12
end
LA=(V^2/R)/32.2
if (WA<0)
LO=PB*.008
WL=W*((P/TW)-(LA)*(CGH/TW))
WR=W-WL
WFL=WL*((C/WB)-(LO*CGH/(WB)))
WRL=WL-WFL
WFR=WR*((C/WB)-LO*CGH/(WB))
WRR=WR-WFR
end
if (WA>0)
LO=PB*.008
WR=W*((P/TW)-(LA)*(CGH/TW))
WL=W-WR
WFL=WL*((C/WB)-(LO*CGH/(WB)))
WRL=WL-WFL
WFR=WR*((C/WB)-LO*CGH/(WB))
WRR=WR-WFR
end
if ((WA<0) && (YA>0))
BFRL=WRL*.8*.2
end
if ((WA<0) && (YA<0))
BFFR=WFR*.8*.3
end
if ((WA>0) && (YA<0))
BFRR=WRR*.8*.2
end
if ((WA>0) && (YA>0))
BFFL=WFL*.8*.3
end
if (BFFL>0)
M=((((WFL*.8*.3*PB)+(WRL*.6*.2*PB))*(TW-P))-(((WFR*.8*.3*PB)+(WRR*.6*.2*PB))*(P))+((WFL+WFR)*(LA*.8)*(WB-C)-(WRL+WRR)*(LA-.6)*C))/12
end
% It won't calculate M past this point It is just always zero but it will calculate M for the statement above and if i switch them around it will work for which ever is on top
if (BFFR>0)
M=(abs((((WFL*.8*.3*PB)+(WRL*.6*.2*PB))*(TW-P))-(((WFR*.8*.3*PB)+(WRR*.6*.2*PB))*(P))+((WFL+WFR)*(LA*.8)*(WB-C)-(WRL+WRR)*(LA-.6)*C)))/12
end

Hi thomasgtsr,
which are your inputs and outputs? Can you please explain a little bit more in detail what your problem is? Maybe it is possible for you to upload your vi.
Mike

MBP (13-inch, early 2011) goes into hibernation instead of safe sleep upon closing the lid (only when using battery power)

MBP details
13-inch MacBook Pro, early 2011 (model identifier: MacBookPro8,1)
Running Yosemite, OS X 10.10.1 (however, problem started while using Mavericks)
2.5 GHz Intel Core i5
4 GB memory
Symptoms
* the MBP goes into hibernation instead of sleep upon closing the lid on battery power (i.e., when AC adapter is NOT connected)
-- problem does not occur when AC adapter is connected
* putting the computer to sleep by other means does not induce the problem; these other means include:
-- [i] option+command+Power,
-- [ii] Apple Icon --> Sleep,
-- [iii] in Terminal: pmset sleepnow
* the battery is NOT getting drained at all; if I close the lid on 87%, the battery is still at about 87% when I get the MBP back up and running
To be as clear as possible:
(1) MBP is on and in use (power source: battery); battery is at X%
(2) the lid is then closed
(3) the battery indicator light glows bright for about 10 seconds, then shuts off, and with it so does the MBP (all fans and sounds cease)
(4) opening the lid and pressing any key on the keyboard does nothing (the computer is not sleeping)
(5) to turn the MBP back on, I must hit the power button once; this brings up and the gray screen and loading bar indicative of returning from hibernation
(6) log in; battery is still at X%
Attempted Solutions / Fixes
There are Apple Discussions addressing similar MBP issues, many of which at least have work-arounds, if not full-blown solutions. However, I have tried many of the proposed work-arounds and solutions; nothing has solved my problem. Such attempted solutions include:
* made sure EFI/SMC firmware was up to date
* updated all software
* logged in as a different user
* booted in Safe Mode
* reset the PRAM
* repaired disk permissions using Disk Utility
* repaired additional disk permissions in recovery mode (a la this chron.com advice)
* ran the Apple Hardware Test multiple times (short test while plugged in, short test on battery, extended test while plugged in, extended test on battery)
* booted from an external known-good OS on USB drive
* reseated the RAM
* used MemTest to test the RAM's health (it was good)
* tested my battery's health with the app Battery Health (it is healthy!)
* booted my computer with one stick of the MBP's original RAM at a time (figured "why not?")
* booted my computer using other sticks of RAM
* checked my power management settings using PMSET in the terminal (e.g., pmset -g); tried various hibernation modes (e.g., sudo pmset -a hibernationmode X, where X=0,1,3, etc)
* searched/grepped through my power management logs and Console messages to look for googleable items (e.g., pmset -g log | grep WORD, where WORD=failure, sleep, etc); still have not found help online
* brought the MBP to a Mac Genius
-- he ran some further tests, but found nothing;
-- he re-installed my OS as a hopeful-hail-mary-just-maybe-last-ditch effort; the problem persisted!
-- we both agreed that we had ruled out a software cause
-- he offered me to leave my MBP to get fixed for a flat fee of $300.00 (which after a couple weeks of trying to figure this out is starting to sound more and more reasonable)
Given that it is likely not a software issue, what hardware might it be? By booting from an OS on an external drive, I think I've ruled out a bad hard drive or hard drive cable. Also, given that inducing sleep in any way other than closing the MBP's lid does not cause the problem, it seems there might be a wire (or something) in the hinge section of the MBP that gets moved when the lid is closed possibly causing some kind of short circuit...or something.
If someone with more experience interpreting Console messages, for example, can help, I'd be happy to provide some logs, or any additional information.
Thank you for your time and consideration.

Ok, this is a crazy-simple, quasi-embarrassing fix, but I'll post it anyway just in case anyone is having a similar problem (for example, this guy: Changes to pmset being ignored).
Some time around late last August / early September (2014) this issue began happening for me (specifically, issue = closing lid while on battery power induces hibernation / shut down instead of sleep --- independent of hibernation mode). Maybe it was when I upgraded to Yosemite (not sure what the exact date of that was). As detailed in my original post, I frantically tried everything I could think of... At that time, however, I had quite a few presentations and posters to create and present at meetings and conferences, so I held off fixing it for a couple of months and returned to it this past week, where I tried a few more things listed above, but again to no avail...
This morning, I simply tried fudging around with all my power management settings again (via pmset in Terminal). The simplicity of the fix surprised me. But now that I understand it, I know it is likely the same fix for other threads I've read, such as the one above:
(TLDR in bold)
(1) Take note of your power management settings (Terminal: pmset -g custom)
(2) Is the "standby" flag set to 0? If so, set it to 1. Wa-la! Done.
This fix is crazy and embarrassing b/c I was so close to it for so long. I tried changing my hibernation modes multiple times (sudo pmset -a hibernatemode X, where X=0,1,3,25,etc). I read about manipulating other PMSET settings that helped other people with newer MBPs, like "autopoweroff" and "autopoweroffdelay" --- settings that I do not have on the MBP early 2011 (check your settings: pmset -g cap). And most amazingly of all, I even messed with the "standbydelay" setting, trying to make it so long that my computer should never go into hibernation... Yet, from what I can tell by looking over my notes, I never simply set "standby" from 0 to 1.
There are interesting questions that arise due to this fix. For example, why did this problem persist on clean installs of OS Yosemite? Is "standby" being set to 0 the Yosemite default? I'm not sure. If it is, then Kappy was right: this was normal behavior... It just wasn't always the normal behavior...at least not for my MBP. Normal behavior (hibernatemode 3) used to be (and now is again) that the MBP goes into safe sleep, and then only after an allotted amount of time will it go into full-blown hibernation.
NOTE: the "standby" and "standbydelay" PMSET settings are not available in some earlier MBP models (e.g., my brother has a 2010 and does not have these settings); so if you're having a similar problem with an earlier model, this fix might not be of any help to you.

T61p goes into hibernation at 60-70% battery life......

Hello everyone,
I have been dealing with my computer going into hibernation at around 60-70% battery life on any power plan. When I turn it on again sometimes it still has enough power to boot up the OS, other times it will just give me a critcal battery error. It has 0% battery life when it comes on.
I have tried a battery reset, but that has not solved the problem. I have a thinkplus warranty can I get a replacment battery? Or is the battery even the issue??
Thanks in advanced!

Thanks for replying.
Okay, it will make a year in about November. So do I call Lenovo & ask them for a replacment?

My iPad3 has suddenly stopped working, it won't charge up and the screen is blank I have tried to reboot the device by holding the top and home buttons but I don't even get the Apple logo. any advice?

My iPad3 has suddenly stopped working, it won't charge up and the screen is blank I have tried to reboot the device by holding the top and home buttons but I don't even get the Apple logo. any advice?

Plug it into the charger/wall socket and let it charge for at least an hour. It just might start charging. If you have already tried charging it for a fair amount of time and it didn't work, try restoring the device with iTunes.
iOS: Not responding or does not turn on - Apple Support

Suddenly today, my iPhone won't send pictures to certain people...has worked fine until today.

Suddenly today, my iPhone won't send pictures to certain people...has worked fine until today. Sends fine to some but not to others. What's up?

Like any electronic item, it sometimes gets inexplicably balled up. The reset is no different than rebooting a computer that is acting hinky. If you don't have to do it often, then it is not anythign to worry about. (I know - not the kind of tech talk you were probably expecting, but the words selected are about as scientific as you can get concerning this type of weirdness....)
Cheers,
GB

Ipod touch won't charge past 10%? what can I do?

ipod touch won't charge past 10%? what can I do?

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.

Battery won't charge past 80% U460

Today I noticed my battery won't charge past 80% on my U460 laptop. I bought it around 9/30/2010 and currently using Windows 7 home edition. Tried completely discharging it and regarging and still no luck. I find it hard to believe it could be already dying on me with how I take care of it . Any help?

http://imageshack.us/a/img534/4571/82548781.png

IPad Air won't charge past 38% ios7? charger is not faulty

iPad won't charge past 38 percent nothing wrong who my iPad Air help. If it does charge it takes ages for 1 percent not charge

read this https://discussions.apple.com/thread/5724968

IPhone 5c suddenly goes into Recovery Mode

My mother's iPhone 5c suddenly went into Recovery Mode, and when I connect to iTunes, it requests I restore to default, but My problem is I can't back up the things stored. Please help?

An iPhone that is in recovery mode doesn't have anything to be backed up - the data is already gone
You need to restore the iPhone.
~Lyssa

Mac air goes into sleep won't wake

MacBook Air goes to sleep as normal, but won't wake up now.

A new mini is on the way & I'm researching UPS's. A question that I now have is -
The new mini will have 10.5 which will be nice, but I really want to put my old hard drive straight into the new unit so I can have my old computer back the way I like it. Right now I have my external drive with everything on it plugged into my wifes macbook, & I can access everything except my email. The old emails are there in the folders, but as numbered icons, & I can't find anything. With my business I often have to refer back to old emails, & right now it's really hard to. I have tried to import them into mail, but it says it doesn't recognize them.
If I do this, can I put the new backup discs in & load leopard onto the old hard drive without loosing my old information & setup? We are on a very slow dial-up here, so I've never been able to accept the automatic updates. I look forward your advice.

2008 MacBook pro freezes then when try to restart goes into hibernation and cannot wake it! Any ideas?

Recent upgrade of ram. MacBook pro now freezes and when attempt restart does not shutdown but seems to go into sleep or hibernate and cannot get started again! Help!

Sounds like faulty ram, can you go back to the former ram and see that it starts ok? If it does contact the supplier of the memory and get an exchange set.

IPhone 3G - Phone goes black and won't go past apple logo

I have an Iphone 3G... It will work fine and then the screen will go black... when I plug it in to the charger it will display the apple logo but will not cycle past the apple logo screen, then it will go black again and come back on and repeat this cycle. If I let it sit it will sometimes be able to cycle through and will allow me to restore... but without warning it will go black and I have to hope that I can get past the logo screen to do another reset. Does anyone have any ideas... is something internal shifting or is the battery getting old (screen shows full battery power) The back of the phone does seem warm. Please help... I took it to the genius' at the apple store and they were no help... only told me that it was out of warranty and I had to give up $199.00 for a new phone, not even for the 3GS, the same iphone 3G. I'd rather wait till June??? when the new Iphone comes out.

Well, it seems as though you answered your own question. While it is apparent the phone has an issue, since it is out of warranty, Apple will not replace it, except under their out of warranty replacement policy, which is the $199 they quoted you, and that is for a refurbished phone. The only other option I'm aware of it to try and force it to restore, read this article: http://support.apple.com/kb/HT1808
Since you are not willing to do the out of warranty replacement, which I can understand given the possible introduction of a new handset in the near future, if the article I linked for you doesn't work, you may have to live with a different phone for a short time.

MagSafe LED always amber - Battery won't charge past 90%

My 2007 SantaRosa model also suffered from the Navidia 8600 chip failure and I took it in for diagnosis and repair under them unannounced 'recall'. I got it back and all was working just fine... for the first week. It was actually working better than before, and still is except that quite suddenly, the battery has stopped charging all the way up to 99-100%, and the amber light on the MagSafe adapter of the charger will not change to green. Right now the battery will not charge above 90%, and the charger has been attached over-night. The charger is not over-heating as far as my touch can tell, there is no fray in the MagSafeplug, it is clean and it is plugged into a reliable outlet.
Yes, I did do an SMC reset, ran the long version of the Apple Hardware Test from the install disks, and did do a battery recalibration. The Hardware test indicated that there was no problem with the laptop, and as part of the logic board replacement due to the Navidia problem, the Apple techs also had successfully run the full course of diagnostics - no problems indicated.
I have a second battery that I installed and still get the same result - incomplete charging and constant amber LED.
Any of you had this problem or have suggestions of another route to follow in troubleshooting this pain the the rump?? I've Googled this problem to death and not seen a page that mentions a problem where the MBP charger amber light stays on constantly with incomplete battery charging.
Let's see if the collective powers of this forum have the solution! Thanks in advance to all...

and I took it in for diagnosis and repair under them unannounced 'recall'.
Take it back ASAP. If the problems started after the logic board replacement (that's the nVidea fix) then something about the new board or the way it was reassembled is wrong.

Satellite M45-S165 New Battery won't charge past 25%

Hello,
This is a Satellite M45-S165 running Windows XP SP2.
I just put in a new battery from Technuity sold at Circuit City. Followed the instructions and let it charge for 10 hours before using it. The laptop was turned off while charging.
Turned on the laptop and Toshiba Power Saver said that the battery was only charged to 25%. It just won't let it charge any more than that.
I shut down TPS from the task manager and opened the Windows power meter on the control panel. After running on just the battery for a while I tried to recharge it. But the windows power meter is showing that the battery is charging, but that is stuck at 3%.
The battery is new, so any idea about what is keeping it from charging completely?
Thanks.

Hello
At first I must say that you have done everything correctly and this issue is probably not because of the battery (I hope you bought the right one). The question is is there some problem with power supply electronic.
You must understand that it is not easy to offer simply explanation to such issues and to find out what is wrong there it is necessary to run diagnostics program and check power supply electronic functionality.
This can be done by authorized service provider only. So you must make decision what to do. Make a call and ask them what can be the reason for this. Inform you what can be done with it. What else you can do?

HP Envy 17 suddenly goes into hibernation, won't charge past a certain point

Similar Messages

Maybe you are looking for