HP Envy 17 Touchpad Issues

Product name: HP Envy m6 Notebook PC
Product number: G5N44UA # ABA
Hello,
For the past couple of weeks my touchpad has the pointer moving erratically on the screen. It sometimes responds to my commands to click or to scroll, but most of the time it moves very slow, highlights the text on the screen when I don't want it to, clicks on things I don't click on, and this morning the pointer was moving on its own without me even touching it. I've tried downloading the latest synaptics pointing device that I've read on other posts from the HP discussion boards, but to no avail. What should I do to fix this?

Please click on the below shown like to download and re-install the touchpad drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-129864-1&cc=us&dlc=en&lc=en...
Hope this helps, for any further queries reply to the post and feel free to join us again
"I work for Hewlett-Packard"
* * * * * Click the "Purple Thumbs Up Icon in the lower right corner of a post" to say thanks * * * * *
* * * * * Please mark Accept As Solution if it solves your problem * * * * *
Regards,
K N R K

Similar Messages

Split x2 - Touchpad issue after upgrading to Windows 8.1

Hello,
I bought this Split x 2 a week ago and it came with WIndows 8. Everything was working fine until I upgraded to WIndows 8.1. Now my Touchpad will freeze some times and I have to log out and log back in to my profile to unfreeze the touchpad other times I can get it to unfreeze by resetting the release touch screen buttom.
I called HP customer service and they said it was a Microsoft issue and transfer me to them. Microsoft said it was a hardware (HP) Issue and that i needed to go back to the store where I bought it
(BestBuy). I took it back yesterday to BestBuy and they gave me a knew one. I did the same thing and upgraded to Windows 8.1 and touchpad issues is back. So pretty sure is not a hardware issue.
All windows updates are completed
I checked the Touchpad's Driver and it is up to date.
NOTE: I plugged a wireless mouse to my laptop and when the touchpad freezes the wireless mouse still works.
Does anyone know a fix for this issue? Everything else works great on the laptop is just very inconvenient when you are working and you have to log out to get your touchpat to work again.
Any help would be appreaciate it.
Jhon C
This question was solved.
View Solution.

Well you gave me a great idea. So the same thing happened to me, the install failed due to the driver signature. I uninstalled the current driver, then turned off the feature that requires signed drivers and installed the driver. Everything is working so far.... the only odd thing is it doesn't show the driver any where. I am going to try a few other things BUT the mouse hasn't stopped working for a good half hour.
http://www.howtogeek.com/167723/how-to-disable-driver-signature-verification-on-64-bit-windows-8.1-s... Incase you didn't know.

Satellite P300-1AN - Touchpad issue with AC adapter

I've a Satellite P300-1AN notebook and since the beginning (two weeks)
I have a touchpad issue: it is not immediately responsive and the pointer trembles when touching the pad. Very often it freezes for just one or two seconds.
This is VERY annoying. A USB mouse works perfectly.
I tried reinstalling ALPS drivers, tried Synaptics ones, tried just Windows Vista drivers: no way.
Now I have found the reason: this issue is present only when the notebook is powered by AC adapter.
With battery the touchpad is perfect.
I contacted Toshiba Service and thay said that they won't change the AC adapter if I don't try before a complete system restore!
Isn't it simpler just try with a new adapter and only then, if the problem persists, try more drastic procedures?
Has anyone had this same issue?

> I contacted Toshiba Service and thay said that they won't change the AC adapter if I don't try before a complete system restore! Isn't it simpler just try with a new adapter and only then, if the problem persists, try more drastic procedures?
The point is that your notebook should be always checked using the Toshiba factory configuration.
Why? Because the ASP wants to be sure that this issue is not related to a software problem (compatibility issue with 3rd party applications). The software issues are not covered by warranty.
Furthermore the ASP will always recover the notebook before checking any hardware parts for a malfunction. Therefore you should always backup your data from the HDD before you will send the notebook for checking.
I would recommend to reinstall the OS using the Toshiba recover disk and then check if the issue would appears.
If yes then you can contact the ASP again and could provide all details which are necessary for an technician.
Bye

Hmph. (Jumpy) Touchpad issues and Suspend idiosyncrasies.

(I'll try not to turn this into a novel, but I guess when I have a problem it just happens that I naturally try to describe everything that goes on for full disclosure. Bear with me.)
I just got a hold of an older laptop, a Dell Latitude C640, and to my dismay setting up Linux on it hasn't been the walk in the park I'd hoped it'd be. I read a bunch of articles about Linux on this machine before I got it and most seemed to have a pretty easy time of everything. Of course this might be because the laptop is quite a few years old and older Linux kernels acted different ways, but I guess I assumed that things would be even easier using a modern distro.
The Touchpad
It worked fine on the install of Windows XP that came installed on it, with no problems at all. Before installing any flavor of Linux I ran Knoppix on it just kind of to make sure things would go OK. It was a little dated, being Knoppix 5.10, but I figured it'd do for my purposes.
The first time I booted it seemed to work OK, with the mouse cursor behaving mostly as it should, with a little lag. I've used this same Knoppix disk on another laptop and it did much the same thing. After another boot, however, I saw that things weren't going to be so easy. The cursor immediately drifted off into one of the screen's corners (it didn't seem to care much which one it was in, as long as it was in one) and would refuse to come out. I could move the cursor a little ways off of the edge of the screen, but not far enough to click anything, and it would immediately go back as soon as I released my finger. So I tried a few other disks. First I tried a CD I have for Crunchbang Linux (just a minimalist, Openbox-based Ubuntu flavor), and then Knoppix 4. Both gave very similar results. Crunchbang let me have a little bit more control over the cursor for a little while after booting, maybe for about a minute, and then the same behavior cropped up. I only booted with Knoppix 4 once, but it was pretty much the same deal.
I started reading up on what might be going on and came across a thread on the Linux Mint forums that seemed to be describing an issue very close to mine (though mine is completely unrelated to the AC adapter and persists whether it's plugged in or not). Someone in the thread suggested it was a kernel issue, since it's definitely not a hardware issue, so I then booted into a copy of DSL I had lying around, which uses the 2.4 kernel. Sure enough everything worked without problems. This caused me to believe, going by some of the conclusions from the Lnux Mint thread and apparently mistakenly, that the issue may have been with the 2.6 Debian kernels, so I figured I'd just get Arch installed and see how things went.
After getting X set up and working properly I saw that the issue was going to be much the same. To get around the cursor being dragged into the corner against my will I found out that if I ran without HAL or that if I disabled hot-plugging I could use the touchpad, although not flawlessly. Here's xorg.conf:
Section "ServerLayout"
Identifier "Xorg"
Screen 0 "Default" 0 0
InputDevice "Touchpad" "CorePointer"
# InputDevice "USB Mouse" "SendCoreEvents"
EndSection
Section "ServerFlags"
Option "AllowMouseOpenFail" "true"
Option "AutoAddDevices" "false"
EndSection
Section "Module"
Load "glx"
Load "dri"
Load "drm"
Load "synaptics"
EndSection
Section "InputDevice"
Identifier "Touchpad"
Driver "synaptics"
Option "SHMConfig" "true"
Option "AlwaysCore" "true"
Option "MinSpeed" "0.05"
Option "MaxSpeed" "0.40"
Option "TapButton1" "1"
Option "TapButton2" "2"
Option "FastTaps" "1"
Option "VertEdgeScroll" "true"
Option "HorizEdgeScroll" "true"
Option "Emulate3Buttons" "true"
EndSection
#Section "InputDevice"
# Identifier "USB Mouse"
# Driver "evdev"
# Option "SendCoreEvents" "true"
#EndSection
Section "Monitor"
Identifier "LCD"
EndSection
Section "Device"
Identifier "Radeon Mobility 7500"
Driver "radeon"
EndSection
Section "Screen"
Identifier "Default"
Device "Radeon Mobility 7500"
Monitor "LCD"
DefaultColorDepth 24
SubSection "Display"
Depth 24
Modes "1024x768" "800x600" "640x480"
EndSubSection
EndSection
Section "DRI"
Group "video"
Mode 0666
EndSection
The "AutoAddDevice" option is the only thing that seems to make any difference in usability at all; without it I can't use the touchpad at all, and with it I can, but to varying degrees. I've found that right after I boot up everything seems to work exactly how it's supposed to, but shortly after, sometimes 15 seconds, sometimes many minutes, things seem to get kind of unresponsive. The cursor will go where I want it to go, but it jumps around and does it very slowly. The mouse buttons also get very unresponsive. Right click is especially bad, and I often have to hold down the button just to get it to do what I want, but left click is very bad too, requiring me to push the button down for almost a full second, sometimes several times. Taps on the pad, after things go wrong, also stop being recognized, forcing me to use the buttons (which I'm OK with). It's usable, but the behavior is not ideal whatsoever—it's rather annoying.
The most aggravating thing, I think, is that I can't seem to find anyone else using this same model that has this issue. The latest I've seen is from January: An Ubuntu (8.10) user reports no issues and is very pleased (see comments at the bottom of the page).
Suspend (both to disk and RAM)
I actually did install the latest Crunchbang (9.04.01, the 32-bit "Lite" edition) first to see if anything would clear up by installing it rather than running the live CD, but I only had it installed for a few hours. I didn't really get into messing with xorg.conf that much yet, only really touching "FingerLow" and "FingerHigh" settings, so the touchpad issue was still nagging me. I did play around a bit though and found out that suspend to RAM and suspend to disk worked pretty much from the go, only requiring that I installed uswsusp. Issuing a simple "sudo pm-suspend" or "sudo pm-hiberate" put the computer to sleep and it woke back up without any issue at all.
But suspend on Arch is proving to be a pain in the neck. Suspend to RAM simply will not work; the computer shuts down but will not resume, leaving me only a blank screen with an unresponsive keyboard. Suspend to disk works (using hibernate-script as pm-hibernate doesn't seem to do anything at all), but it works very poorly; both suspending and resuming take a very, very long time—so long, in fact, that I'm just better off shutting down and restarting normally, since the boot time is better. I don't know what accounts for the drastic difference in distros, and this isn't the first experience I've had with suspension working on Ubuntu but not on Arch. What is different in the Ubuntu implementation of pm-utils than the Arch way? Is it the Ubuntu kernel? Is there any way to implement the Ubuntu way with Arch (because, after all, I'd prefer to use Arch)?
I'm considering installing Crunchbang once again if I can't get things to work the way I want them to in the next few days on Arch. And, if I can't make the touchpad work in a satisfactory manner on Cruchbang, I might just have to reinstall Windows. I don't want to do that.

At least for the moment I've given up and reinstalled Windows XP, but I'm still kind of looking for solutions. Suspend and hibernate are things I find to be somewhat important, but secondary to the touchpad issues, so I'm focusing on those.
Out of curiosity today I test out pretty much every live CD I have in the house. I found an old Ubuntu CD for 6.06 (Dapper) and had a little bit of luck with it. By default pretty much every live CD configures Xorg to use an additional mouse that isn't present; to fix this I edited the "ServerLayout" section xorg.conf to only use the touchpad. With this old Ubuntu CD, this achieved the desired result (mostly). The touchpad worked how it ought to with no lag, but a few features were not implemented.
Ubuntu 6.06 used the 0.4.3 version of the synaptics driver; newer Linux distros usually use 0.99 and above. I tried my Knoppix 5.1 CD again, editing xorg.conf again to reflect the absence of an external mouse, but I did not get the behavior I was hoping for. When I checked I found out that Knoppix 5.1 came with the 0.14.6 version of the synaptics driver.
Turns out that 0.14.5 was something of a turning point for the driver.
Makefile support for Xorg 7.0 has been added.
Two-finger scrolling and pressure dependent motion
speed have been implemented. A new parameter has
been added to give greater control over tap
behavior.
(http://freshmeat.net/projects/synaptics/releases/228794)
I suspect that the problem is coming from the addition of the "pressure dependent motion speed." I don't know what options control this to toy with them.
However, I'm not so sure. This sounds like it would be something that would toy with my mind, making me think I'm experiencing "mouse lag" when certain options are really just conflicting, but as I had to point out again on another forum on which I posted this same thread, when using Arch (and the most recent synaptics driver) things started out fine and only after a little while, sometimes less than a minute, sometimes many, would things start to act up. Either some progress is being made to resolve this problem with the latest releases, or something is going wrong internally that I do not understand. I just cannot understand why, with the newest drivers, it's only after some use that the problem kicks in while when using all others the problems are immediate.

Windows 8 and touchpad issues

I upgraded an old Toshiba L45-S7423 laptop from Windows XP to Windows 8 Pro recently via CD/DVD. A couple of days later, the touchpad stopped working, but a USB mouse works just fine. The touchpad issue might be related to a Windows update that occurred
about the same time. The laptop has been running Windows XP for several years without issues other than slow boot and shutdown. Of course, I know very little about Windows 8. Any ideas on how to proceed. Thanks!

Hi,
It seems the issue is more related to the driver update from Microsoft site. I recommend performing System Restore first. Then, you may prevent installing the hardware driver updates from Microsoft right now.
Kim Zhou
TechNet Community Support

U150 touchpad issues

I have noticed the touchpad settings choppy at times. Has anybody else seen this problem?

I too am having touchpad issues. It gets stuttering/sticky. It seems to be mostly in the central part of the touchpad: in order to continue using it, I tend towards the outer edges (left and upper, to avoid scrolling). But this is a frustrating way to navigate. It is also a little intermittent: happens more often than not, but sometimes seems to work fine. I've wondered if it's related to the machine heating up, although it's not consistently better when cold either.
I called tech support, got forwarded from Georgia, US, to the Phillipines. After reinstalling the driver, it continues to have the same problem. At that point they gave up and told me to send my machine in, taking over a week. I've had foreign tech reps default to "hardware problems" in the past, only to find out they are wrong and there is another way around the issue, without losing my computer for a time, having to password protect everything, etc.
I saw the post about using an older driver, for the S10. A few questions: does the S10 driver support multi-touch functions? Will I lose my touchpad functionality after the uninstall, and if so, how to navigate through the computer?
Thanks for any help...

HP Envy 15-q004tx Touchpad Issues

Alright so I've been having some issues with my HP Envy 15-Q004TX and the touchpad.
I recently purchased the laptop, and it was going fine.
I decided to speed up the laptop and bought a 500GB SSD to put inside, and install windows. Altough this laptop did not come with a CD, through my University I was able to get an install of Windows 8.1 Professional free, and so I installed that.
So what's my problem?
Well every so often the touchpad begins to spazz out. The cursor begins to jump all over the place, sometimes it will automatically open windows 8's charm bar. Sometimes it just stops working for several seconds. But worst of all, sometimes the two finger scroll will just stop working, and instead of scrolling, the cursor just moves up.
THe only way to fix it, is to go to the mouse settings in the control panel and select 'Reset Devices' and then it just works as normal. Sometimes the mouse will be find for half an hour to an hour, sometimes I will need to reset it after 5 minutes.
What I have done.
Reistalled Windows
Completely uninstalled and deleted drivers
Installed new drivers from the official HP page
Tried other versions of drivers
No matter what I do, it eventually stops working properly. This is incredibly annoying.
If I cannot fix it, I'll take it back and get another.
Thanks very much!

I'm having the exact same issue! Nothing seems to work, HP Suggested a driver down grade, that worked for about 30 minutes.. And also to take my battery out and hold the power button to drain the laptop of static or something, niether worked for longer than an hour!

HP Envy 17334 Touchpad issues

I wanted to let you know these are the things my touchpad has been doing:
-Very sluggish when first logging in to the computer.
-Randomly opens up windows that the arrow hovers over but I don't click on.
-Jumps around.
-Makes the window half screen.
-And just now when I logged on the slight tap on the left side doesn't work anymore and I have to click it all the way for it to take action. Last week the right click didn't work.
I have noticed that when you right click on the button on the lower right bar that looks like a index finger (says HP Control Zone when hovering over it) that if I go to Pointing Device Properties, then HP Control Zone Settings and click on Reset Devices, then click OK, that it worked just fine, but I have to do it EVERY time I log in to the computer, and then this last time when logging on, everything worked fine EXCEPT the left side light tap doesn't work: I have to click once hard instead of soft tap to get it to work when wanting to open up something.
I Googled problems people are having that are just like the ones I am having with the touchpad on the Envy and I have to say that this is quite frustrating and I'm scared I'll have the same results they have had, which with all of the things they tried -- only a few people seemed to have success with what troubleshooting techinques that were suggested to them. Some have actually even exchanged and gotten brand new computers and then had the SAME PROBLEM!?? Is this because the touchpad is a relatively new design and not perfected? I just bought this computer and like everything about it except obviously this problem -- A regular mouse works just fine, but I can't use a mouse most of the time because this computer will be used while travelling which I will be doing a lot of. HELP! If I send it in do be worked on will it even help as some of the people I've seen online are saying they are still experiencing problems.

Hi @ray-and-kitty ,
Thank you for visiting the HP Support Forums and Welcome. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

HP Touchpad Issues - HP ENVY 15t-q100 - Needs Reflashed to Function Properly -

I have the HP Slim Quad 100 Notebook with the HP Synaptics Touchpad.
The touchpad intermittently stops working correctly. Sometimes it's so bad that it's unusable.
I have done a little research and I found that the driver is causing the Touchpad to detect clicks and touch when there is none. I've confirmed this by looking at the real-time Pressure graph tool that measures Touch Pressure.
According to the Synaptics Pressure Graph tool (in the Synaptics folder, the red "Z" Icon [SynZMetr] is the name), the Touchpad is detecting pressure even when my hand is off the Touchpad altogether. I suggest that anyone with this same issue confirm this themselves as well, during your time of random malfunction and sporadic movements. You will see pressure in the pressure graph even when there is no contact with the touchpad.
My temporary solution:
Double click on the 'Reflash' folder in the Synaptics folder:
C:\Program Files\Synaptics\SynTP\SynReflash
After I reflash using this method, the issue is fixed immediately. However, sometimes I have to do this on a daily basis!!! What is the root issue and how can I fix it???
Other Troubleshooting:
I've reinstalled the newest driver a few times:
Current Version:
Synaptics Touchpad Driver -18.1.7.8 , Size: 187.8 MB -- Oct 11, 2014
File name: sp66500.exe
^ This did nothing to solve the problem from re-occurring.

Hi @Emmaus7 ,
Thank you for visiting the HP Support Forums and Welcome. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Hp Envy X2 issues with the touchpad gestures

I am experiencing some issues with the touchpad gestures after every time it wakes up. I am already update the drives posted in the hp web site, is anybody out there with the same issues?

I couldn't find any graphic drivers for that notebook, but here is an updated chipset that is available for your notebook: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-114872-1&cc=us&dlc=en&lc=en...
It was released 6 days ago, so it might enable that option for you. It can't hurt to try it out. If not, you might just have to hold out a little bit until they update the driver.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

HP Envy trackpad issues

Hi, I hope this problem can be fixed without having to return my laptop. I bought an HP Envy about a week ago and I've been having issues with the touchpad/trackpad or whatever you'd like to call it. My product number is E1P04AAR. The touchpad just simply doesn't behave. It's not precise, it rarely lets me right click, sometimes only clicking it works and sometimes only tapping it works. It jumps around sometimes for no reason at all. This is really bothering me and I hope someone could please help me out or tell me what to do. Thank you.

Hi hamdiabdi, welcome to the HP Forums. I understand that your TouchPad is acting erratically.
Maybe "Adjusting TouchPad or ClickPad pointing sensitivities in Windows 8", "Turning all TouchPad gestures off and on in Windows 8" and "Troubleshooting when TouchPad does not work in Windows 8" will have useful steps to try from this document: Using and Troubleshooting the TouchPad or ClickPad (Windows 8)
Let me know if any of those steps help
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

HP ENVY M6 issues

Hi good day, i owne a HP ENVY M6 ant noticed that it overheats fast and lately when i press the power button there is not video/sound, the power button turns on and the cap lock blinks but there is no display/sound/video,

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing lot of problems with the touchpad of your Notebook
We will surely assist you with this issue
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now I would kindly request with you to install the latest BIOS, Graphics and Chipset Drivers from the HP Website
and check if that resolves the issue
You can also try these 3 steps as shown below
1. You should clean all the Vents and Openings really good with a can of compressed air
2. Check if the Fan is spinning when AC Adapter is connected
3. Boot into the BIOS >> System Configuration >> Device Configuration >> Enable "Fan always ON"
Please Click Here to find more steps involved in troubleshooting this issue
NOTE: When you reply to this post next time, please tell me how many times is the Capslock Light flashing
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
I work on behalf of HP

Spectre x360 (13-4101dx) Synaptics Touchpad Issue

Hello, I just bought a new Spectre x360 (13-4101dx, pre-loaded with Windows 10) and I'm having issues with the Synaptics touchpad. After a Windows update, the driver was updated to version 19.0.12.95. I have reverse scrolling disabled but for some applications, the two finger scrolling is still reversed. Applications like Google Chrome and Device Manager work fine, the reverse scrolling is disabled. However, for applications like Windows settings, Microsoft Edge, and pretty much everything Windows-related, it seems to be permanently reversed. Also, every time I restart my laptop, all of the settings are reverted back to default. Now, on my HP Envy 15-j000, I have the same driver (19.0.12.95) and I don't face the same issues with reverse scrolling being "permanent" on Windows-related applications. However, the settings do still reset itself after every reboot. How can I fix this? Will Synaptics be releasing a fixed driver for this or am I just missing something? I absolutely hate reverse scrolling and only a small handful of my applications actually run with it disabled...

I have this same issue with my HP OMEN using driver 19.0.12.95, windows update says this is the latest driver. Scrolling remains inverted in some apps/settings. I fixed this issue by reverting to an older driver (18.1.30.2), scrolling is now uniform. Kinda annoying that I had to fix it this way, but I had to go the HP Omen driver/support page and download the driver for the synaptics touchpad (even though HP's website insists you use Windows update for Windows 10). I then had to install the old driver, go into device manager and roll back the driver to 18.1.30.2 - you have to do this otherwise Win 10 will just use the latest driver. After that you can change the setting in the synaptics clickpad settings and it will be uniform. This was what worked for me.

HP Envy 4500 - issues with paper feeding on intial setup

I just bought this HP Envy 4500 this afternoon and I need to use it asap. Upon initial set up (before any wireless connections), I am stuck at the paper feed needed in order to print the test page. I loaded plain white paper but it still tells me to load the paper. It sounds like it's preparing to print but then the paper does not feed, it never pulls the paper in. I have used 3 varying stacks of paper to try to get it to pull and nothing.
Please help. TIA

Hi @Loopster2,
Welcome to the HP Support Forums! I see you are setting up your HP Envy 4500, but it is not recognizing the paper, so it keeps asking you to load the paper.
Please make sure the Paper Tray is pushed all the way back, alot of the times if you are getting this error it is because the paper tray isn't installed properly.
Continue troubleshooting here: HP ENVY 4500 and HP Deskjet Ink Advantage 3540 e-All-in-One Printer Series - An 'Initializing...Plea...
Please let me know the outcome, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

[SOLVED] Touchpad issues with Eee 900A, only with Arch.

Hi guys, posting here because I'm having a hard time tracking down this issue.
I recently aquired an Eee PC 900A, which I have running the 2-09 arch build no prob, but I'm having one massively annoying issue with the touchpad under X.
Whenever I lift my finger and replace it on the touchpad, at anything but super slow speed (and sometimes even then), the cursor will jump, an in or so back..
Now I thought this might be a hardware issue, so I've tried booting into different distros (after trying tons of configs for the synaptics driver in xorg.conf), and this dosen't occur in the Xandros distro that ships with the Eee, or in Eeebuntu..
I'm pretty certain it's not a config issue, Eeebuntu uses hal, I've tried using hal, and dozens of xorg.confs.. I've also tried the zen-eee kernel for the 1000/901's, which is older, and still has the same issue.
So I'm sure this is a software issue, but I'm not sure which.. It even happens if I dont have the xf86-input-synaptics driver installed.. I'm not going to post my xorg.conf here, because it's irrelevant.. I've tried using tons, including the one that ships with xandros..they all change aspects of the synaptics driver, but none affect this issue.
Anyone else having this issue? Fixes, suggestions?
Thanks.
Last edited by dissimilation (2009-03-03 14:11:31)

hi guys,
I had a similar bug on my netbook with the Elantech touchpad. I have reported a bug to the maintainer of the Elantech driver and I get a patch that fix it.
description of my bug:
with two fingers above the touchpad, tap alterrnatively with each finger on the touchpad.
- expected behaviour: the cursor does not move.
- actual behaviour: the cursor jumps sometimes to the left or the right.
this only happens when configuring the touchpad with synaptics (by defaults, mine is detected as a mouse)
is your bug the same than mine ?
are you using both the proto=exps option and synaptics ? (I still have the bug in this configuration)
if it is the same bug, I have submited the patched kernel to AUR

HP Envy 17 Touchpad Issues

Similar Messages

Maybe you are looking for