HP Envy 17, Win 7 64 Bit - How do I re-install windows when the old hard disk has failed?
The laptop wont start up and the hard disk fails the diagnostic start-up tests. Restore doesn't work and taking the hard disk out the laptop & connecting to my desktop I can't access the recovery partition. The laptop is out of warranty.
I have a replacement disk drive but as I have no install disks and the recovery partition can't be accessed how do I reinstall the OEM win 7 on the new hard disk?
Any help would be appreciated.
This question was solved.
View Solution.
If the complete 25 character windows activation key is visible on the Microsoft Windows COA on your notebook, you can download an identical iso file from here and install Windows.
Download the drivers from the HP web support portal for your notebook. Put them on a usb flashdisk (thumbdrive) for ease of installation.
Use the Microsoft Windows 7 USD\DVD download tool and a 4GB usb flashdisk (thumbdrive) for the fastest and most reliable means of installing Windows.
This way you can have your laptop in a useable state while you wait for your ordered recovery disk set.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer
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