HP Envy 17t-100 quad

I just spent 60 minutes of my life online with tech support trying to get bluetooth to work on my brand spanking new laptop which by the way I upgraded with a faster processor, better display, larger hard drive and more ram. The first tech told me after 35 minutes to google the problem. I told him that is why I called him, I tried google for over an hour trying to solve/figure out what the problem was myself. This included using HP support website. I then asked to speak to his supervisor, 20 minutes later I was able to speak to Luie. After taking my serial number and model number, which I had already given to the previous tech, he put me on hold. When he came back he told me that my computer was not configured for bluetooth. When I told him that I wanted to send it back I was put on hold again while he checked to see if there was one they could send me. He came back and said they only had a 15" that could ship tomorrow. I declined. While I was on hold I did find where bluetooth is a $10 option. Really?! I pay extra for a souped up laptop and they leave this out? I guess I'm behind the times, but when doesn't a computer have bluetooth capabiltites?! I asked for the supervisor to have his supervisor call me in the morning. He said he would try, I won't hold my breath.

Hi,
Many machines do not have BT even new one. Remember few years back, I had to add BT modul and it was only $7.80 at that time. Back to your machine, I don't know. But the following specs is the machine which I'm using now, it's only 5 days old and it does not have BT:
https://www.shopping.hp.com/en_US/home-office/-/products/Laptops/HP-ENVY/902164?HP-ENVY-17t-j100-Lea...
Regards.
BH
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Hp Envy 17t-j100 Quad Edition Notebook PC Graphics Card Upgrade

I bought the Hp Envy 17t-j100 Quad Edition Notebook PC a while back and i was wondering if i could upgrade the graphics card on it. When you buy the laptop if gives you an option, you can either buy the Intel Deticated Graphics or the Nvidia Geforce GT 740 and i decided to buy the Nvidia GT 740 because i heard the integrated graphics were not that good for playing games. So i was wondering if i could somehow take out the NVidia Geforce GT 740 and replace with a better graphics card, Would that be possible?
Thanks

Sorry; no dice. The video card is soldered to the motherboard. The point-of-sale options are for laptops with different motherboards. Buying a laptop is like buying a house: think about what you need now and in the future because they are not easy to change.

HP ENVY 17t-j000 Quad Edition Notebook PC- CPU upgrade or SSD boot drive ?

ENVY 17t-j000 Quad Edition Notebook PC
Components:
• Windows 8.1 64
• 4th generation Intel® Core™ i7-4700MQ Processor
• Included 2 Year Warranty
• Intel® HD Graphics
• 17.3-inch diagonal Full HD Anti-glare LED-backlit Display (1920 x 1080) Non touch
• 8GB DDR3 System Memory (2 Dimm)
• 1TB 5400 rpm Hybrid Hard Drive
• 24GB flash Hard Drive Acceleration Cache
• Microsoft® Office Home and Student 2013
• Security Software Trial
• 6-Cell Lithium-Ion Battery
• SuperMulti 8X DVD+/-R/RW with Double Layer Support
• Standard Keyboard
• HP TrueVision HD Webcam w/ integrated digital mic
• 802.11b/g/n WLAN [1x1]
A few questions I think the technical team can answer for me:
Is there a Service Manual I can download?
Since I overlooked upgrading the i7-4700MQ Processor to i7-4900MQ Processor when I ordered.
Will adding a small SSD to boot from in the second bay add any benefits to the current configuration to help get the CPU speed I overlooked or add the i7-4900MQ Processor later when the cost comes down?
Thanks,

Hi,
Most if not all HP consumer laptops will not support booting from the second hard drive connection with some exceptions.
The posted documentation for your laptop can be found here.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Would like to upgrade WLAN on HP Envy 17t-j100 Quad

Sorry if this is a repeat question. Can I upgrade the wireless LAN card for this laptop to support 5Ghz standard? Even though this is a b/g/n card, it wil not recognize the 5Ghz band from my Netgear AC1450...it's obviously not dual band.
it came with the Realtek RTL8188EE 802.11bgn Wi-Fi Adapter. Great laptop so far but this issue is a bit disappointing.
if it is upradeable, what does HP offer that is compatible.
HP Envy 17t-j100 Quad

Hi:
Yes, the Realtek RTL8188EE 802.11bgn is only a single band (2.4 GHz) wireless N card.
It appears that HP has removed the BIOS whitelist on these newer models so you should be able to install any wireless card you want in that model.
Chapter 3 of the service manual lists the cards that HP supports with the part numbers.
http://h10032.www1.hp.com/ctg/Manual/c04091762.pdf
I would make sure your current card has 2 antenna leads attached to it.
I have heard on some models, (not necessarily yours) that on some of those low end cards, there is only 1 antenna in the PC.
That could be a problem (unless you don't mind tearing the whole notebook and display apart to add the additional antenna).

HP ENVY 17t-j000 quad edition speaker crackling/static

HP ENVY 17t-j000
windows 8 home
hello, I purchased my laptop over the phone from here less than 2 months ago, I have just noticed that my front left speaker "on the bottom front left of the laptop" has a crackling sound/static is this a blown speaker or what could it be? Do I need to have it shipped in and serviced? I have my laptop connected to HDMI 90% of the time, and is used for web browsing / imaging.

Hello Offwhite, I'm sorry to hear that you are having issues with the fan operation on your Envy. I was able to do some research for you and I found a great document that should shed some light on the issue that you are having. Please click on the link that I have provided and I think this should help with your concerns. http://goo.gl/UUzl2Q
If you have any other questions, please feel free to write back and I will be more than happy to lend a hand.
Thank you.
Gbark, Please feel free to use the link as well and if you have any further questions please respond and ill be happy to assist you.
Thank you
Waterboy71
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W a t e r b o y 71
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HP ENVY 17t-j000 Quad Edition CTO Notebook PC- wrong graphics card?

I just realized recently that my notebook doesnt have the adapter that was promised when i bought this notebook.
it says my adapter is the Intel(R) HD Graphics 4600, but i have an Nvidia GEFORCE sticker on my laptop. I'm pretty sure i was supposed to receive a NVIDEA graphics card.
I am running windows 8.1

Hi,
It's a CTO machine, did you order the Nvidia card ? Please check Device Manager, can you see something similar to my loan Envy 17t-jxxx machine:
Regards.
BH
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Installing driver for Envy 17t-j100 Quad Edition

Hi all,
I wiped the hard drive of my envy, and moved a cloned Windows XP image onto it. On startup, I get a 0x7b (inaccessible boot device - blue screen) error.
I'm pretty sure it's a hard drive controller error - i've ruled out just about everything else. Trouble is, because I can't yet boot into windows, i can't install the driver.
The Windows XP image has IDE drivers installed, and the BIOS is (i think) stuck on a RAID configuration.
The driver I need: Intel Matrix Storage
It comes with a .inf file, and i've tried to install it (via a recovery environment) by:
the provided .exe
command line
DPisnt
How can I get this to boot?
Flash a new BIOS that can switch to IDE mode to match the existing drivers?
Somehow install the new drivers? (I want to avoid manually setting registry keys if possible)
Impossible?
Thanks,
Albert

achen339
You do not find XP driver for your system.
Matrix Storage not supported
USB 3.0 not supported
Nvidia not supported
Intel HD not supported
etc
Install windows 7 and use Windows XP Mode in Windows 7
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=6665...
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HP Envy 17t-j000 Quad Edition.

Hi all,
Recently purchased above system with 16GB RAM which left no option for installing an mSATA drive given the options. I'm reasonably certain (according to other websites that talk about this laptop) that I can install an mSATA drive. However, I also wanted to include a second HDD and found the hardware kit necessary to do it, popped the HDD enclosure cover open only to find that there's already something in (what appears to be) the mSATA slot. The device in the slot has a sticker on it that would make one believe that it's a wireless network adapter.
My question is... is the mSATA slot in the same bay as the HDDs or is it somewhere else. If it is in the same bay, what could be in the mSATA slot other than an mSATA drive?
Thanks in advance for your time and expertise!
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I have the same basic model computer in my possession. The mini-pcie slot you see indeed has the wifi adapter. It is not for an mSATA drive. The mSATA port is not accessible through the service door. It is under the system board and the system board has to be removed to access it. The best advice if you want to enhance the speed is to do as suggested and install a 2.5 inch SATA SSD in the main bay and put the original mechanical drive in the second bay. If you are determined to get at the mSATA slot, here is the Service Manual:
http://h10032.www1.hp.com/ctg/Manual/c03922401.pdf
This Manual does not even show the mSATA port but it is under the motherboard.

Lost bluetooth when my HP Envy 17t-j000 Quad was repaired

When my PC arrived in July it had a "Intel(R) Centrino(R) Wireless-N 2230" card which supports Bluetooth 4.0. Unfortunately, it's WiFi didn't work so I sent the PC in for repair but when it came back a "Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter" had been installed. Now I've tried to use bluetooth for the first time and find the Atheros does not support bluetooth! How do I get bluetooth?
Serial Number: [Personal Information Removed]
Product Number: C8U17AV

Hey Doug, I have the same notebook from Costco. Did they repaired your issues with the bluetooth? Jesuben

Very poor wireless reception on HP Envy 17t-j000

So I just recently got a HP Envy 17t-j000 quad edition (Windows 8), which seems to be having some wifi issues
I opted for the cheaper non-bluetooth adapter, the Realtek RTL8188EE, which at present seems to have almost zero documentation on the internet. The Realtek website doesn't even show any record of it!
Anyways, here's the problem: I'm getting very poor reception with it, to the point where one of my two wireless routers has only very intermittent and horrendously slow connectivity, and the other will work a room away but no further (and also sometimes drops too, but less frequently). Outside of this range, I can still see these networks, but cannot always connect. If I do manage to connect, it will show a strong signal (4-5 out of 5 bars) but will never actually load anything. In fact, though I'm not sure this is relevant or not, I have never seen any networks with less than 3 out of 5 bars for signal strength.
Meanwhile, a number of other devices work at a much larger range and without dropping the connection as this computer does. This includes a year old HP (I forget the model) and a five year old Acer. The speed on my faster router doesn't appear to be very different between the HP Envy and the other two.
I have:
* Done a number of restarts of the network modem and both wireless routers
* Verified that the driver on the wireless adapter is up to date and reinstalled it
* Checked to make sure there are no antivirus/firewall/other programs systems that could be interfering
So, does this sound like a just a crappy wireless adapter or could this be some sort of software issue or defective hardware? Also, if I were to just replace this with another wireless card, what sort of things do I need to be concerned with in order to make sure the replacement is compatible with the system?

OK Boys & Girls - - here's what I did - -
First - the Envy X2 is having similar problems - but my laptop is the 17t-j000 quad
so this IS the correct thread - -
I used the HP support assistant - - it installed an updated BIOS -
The WiFi still shuts down at 8 - 10 min watching Netflix (no mouse or user inputs - Max signal strength indicated)
{Yes - I have disabled allowing the machine to turn off power to the WiFi card in the driver section}
Loaded the Softpaq mentioned above (quoted below) - - 200MB - had to be SOMETHING in there ??
It loaded without a problem - - strange thing is - the Intel Driver date stayed the same: 9/17/2012
Tried the WiFi - - still shuts down at 8 - 10 min
Went back to HP Support Assistant - -
NOW it says - - I need a new WiFi package ?!?
So - I download and installed THAT - -
Back to Netflix - - and so far - has been NO SHUTDOWN ?!?
2 episodes watched - still connected - fingers crossed
Your mileage may vary - -
Hi,
Download the Softpaq sp63183 from the below FTP link which should resolve these issues.
This Softpaq is for Windows 8 notebooks with an Intel Wireless card and should not be installed if they have another manufacturer like Broadcom , Realtek , or Qualcomm .
http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63183.exe
Customer complaining about connection “ dropping ” intermittently.
Fixes an issue which causes the 802.11n wireless connection to be disabled after a wireless adapter driver is installed.
Customer is having general wireless connection issues with their Windows 8 notebook.
"I work for HP."

Where are the left and right action buttons on the touchpad on the HP ENVY 17t Quad TouchSmart

My new HP ENVY 17t Quad TouchSmart laptop has a touchpad, but no left or right action buttons. How do I simulate their action. Apparently a single tap simulates a left click, but how do I get a right click? How do I drag a cell in a spreadsheet (to copy it) using the touchpad? I may have to end up using a mouse.
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I believe that model features a ClickPad, which doesn't have distinct left/right-click buttons but does have left/right-click areas where the buttons would normally be. See Using and Configuring the ClickPad for more info.
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I am an HP employee.

HP ENVY 17t Quad-j000 I Want To Play FIFA 15

I Have A HP ENVY 17t Quad-j000 With Windows 8.1
(Product name: HP ENVY 17 Notebook PC)
(Product number: C8U19AV)
(OS: Windows 8.1 Pro with Media Center 64-bit)
(Processor: Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz)
(Graphics Device #1 NVIDIA GeForce GT 740M)
(Graphics Device #2 and Primary Display Intel(R) HD Graphics 4600)
My PC Is Equipped With To GPUs One from Intel (Intel HD Graphics 4600) and NVIDIA (NVIDIA GeForce GT 740M 2GB DDR3)
I Like To Play FIFA 15 But I’m Having Problems When I Play FIFA 15 Threw NVIDIA I Only Get About 15Fps How Could I Get The Game To Run Faster? I Would Like To
Get It To Run On High Settings At 1600x900 Around 30Fps Would I Be Able To Do That?
My Other Question Is NVIDIA Optimus I Don’t like It and I Was Wounding If I Could Disable It? and Have NVIDIA Run My Computer, the Ports like HDMI and My Internal Display
This question was solved.
View Solution.

FIFA 15 minimum video card is a GeForce 650 GTX. You have a 740M
Let's look at the comparison:
http://gpuboss.com/gpus/GeForce-GTX-650-vs-GeForce-GT-740M
It is close but the 650 GTX is maybe 15-20% faster. So you are trying to play the game with a video card 15-20% less powerful than the MINIMUM requirement. Therefore you get 15 fps. 20 fps would be minimum. To get 30 fps you would need the recommended card which is a GTX 460. Compared here:
http://gpuboss.com/gpus/GeForce-GTX-460-v2-vs-GeForce-GT-740M
The gap is even greater. So you are getting about all you are going to get out of a 740M video card. If you want to game better you need a better computer.

ENVY TouchSmart 17t-j100 Quad Edition - Upgrades possible?

ENVY TouchSmart 17t-j100 Quad Edition
• Windows 8.1 64
• 4th generation Intel® Core™ i7-4700MQ Processor
• Included 2 Year Warranty
• NVIDIA GeForce GT 740M Graphics with 2048MB of dedicated video memory
• 17.3-inch diagonal Full HD LED-backlit Display (1920 x 1080)
• 8GB DDR3 System Memory (2 Dimm)
• 1TB 5400 rpm Hard Drive
• NO mSSD Hard Drive Acceleration Cache
• No Additional Office Software
• Security Software Trial
• 6-Cell Lithium-Ion Battery
• SuperMulti 8X DVD+/-R/RW with Double Layer Support
• Backlit Keyboard
• Webcam and Microphone
• 802.11 AC WLAN and Bluetooth® [1x1]
Ok.
A few questions I think the technical team can confirm and answer for me:
1. CPU soldered in or upradeable with aftermarket CPU purchase? This is Intel i7 4700
2. Is GPU upgradeable with aftermarket GPU? This one is 470M
3. Possibility of installing an additional SSD (one to boot), and HDD for a performance/storage configuration (not mSSD).
-Use of drive caddy or something a long these lines e.g. where mSata, or DVD drives can both be swapped for a drive caddy.
Thanks.
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The CPU is not soldered in place but you are going to find that there is not a lot of improvement possible. That is a 4th gen i7 processor and even if you could get one a tick or 2 faster the price would be astronomical not to mention you would void the warranty. Not worth it.
No GPU upgrade is possible. The video is on a chip soldered to the board.
Yes, the laptop has a second hard drive bay and you can get an SSD (regular full sized) to put in the first bay to use as a boot drive. This will speed it up tremendously such that you will not want to upgrade the CPU any more.
Here is the caddy you need:
http://www.newmodeus.com/shop/index.php?main_page=product_info&cPath=2_5&products_id=341
Here is the Service Manual:
Your Manual
See starting at Page 48.
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Envy TouchSmart 17t-j000 Quad Memory Card Reader

My Envy TouchSmart 17t-j000 Quad memory card reader does not work. Notebook is only about six months old and I tried out a memory stick for the first time yesterday and nothing happened. The memory stick works fine in another computer. When I plug the memory stick in there is no AutoPlay window and it is not listed in This PC window. In Device Manager I do not see the card reader listed in USB controllers and Disk drives. I do see listed in Device Manager in Memory technology devices a Realtek PCIE CardReader. It is enabled and has the latest driver update. I have tried shutting down, disconnected power cord, removed battery, reversed procedure, and restarting notebook with the memory stick installed, still nothing. This Envy came with Windows 8 and I updated to 8.1. Also, all four USB ports work. System diagnostics test was performed and everything passed. Should I try to uninstall and re-install the Realtek PCIE CardReader? Thanks to anyone that can help?
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The other option would be to conact support for more options:
HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link HERE to get the support number for your region.
TwoPointOh
I work on behalf of HP
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HP ENVY TouchSmart 17T-j000 Quad Ed. Upgrades/Modifications

Hello All,
My next laptop will most likly be the ENVY TouchSmart 17T-j000 Quad Edition with Windows 8 Professional. However I have several questions before I purchase this machine. I hope the knowledge base here can help.
1) Is it possible to reconfigure the laptop to use the mSATA SSD hard drive acceleration cache as the primary boot drive?
2) The ENVY TouchSmart 17T-j000 Quad Edition can be optioned with a 24GB mSATA SSD. What is the maximum memory capacity this laptop will recognize? ie, 64Gb, 128Gb, 256GB....
3) When customizing the ENVY TouchSmart 17T-j000 Quad Edition through HP's Customize and Buy, why am I limited to 8Gb of memory when selecting 24Gb mSATA Acceleration Cache?
4) Is there a limit to the memory capacity of HHDs and SSDs the ENVY TouchSmart 17T-j000 Quad Edition is capable of recognizing?
5) The ENVY TouchSmart 17T-j000 Quad Edition comes with two drive bays. What are the physical limits for hard drives in the bays? Specifically, will 15mm 2.5" HDDs fit?
6) If I purchase the ENVY TouchSmart 17T-j000 Quad Edition with an empty 2nd HDD bay, will I need to purchase additional adaptors and/or cables in the future to attach a second HDD?
I do apologize for so many questions however if I'm going to pay more than $1200 for a laptop I need to ask a few. Thank you for taking the time to read and respond.
For those interested this possible future buy is replacing an 8 year old HP Pavilion ZV-6130us Windows XP Pro SP3 with 2Gb RAM, a 256Gb primary HDD and a 2nd 1Tb HDD in the optical drive bay. The only failures in 8 years was one cooling fan 2-3 years ago and the optical drive 4 years ago. This HP has been good to me.
Again, Thanks.
-Mike

et1michaelm wrote:
Hello All,
My next laptop will most likly be the ENVY TouchSmart 17T-j000 Quad Edition with Windows 8 Professional. However I have several questions before I purchase this machine. I hope the knowledge base here can help.
1) Is it possible to reconfigure the laptop to use the mSATA SSD hard drive acceleration cache as the primary boot drive? I will pose an internal inquiry about this
2) The ENVY TouchSmart 17T-j000 Quad Edition can be optioned with a 24GB mSATA SSD. What is the maximum memory capacity this laptop will recognize? ie, 64Gb, 128Gb, 256GB.... 16GB
3) When customizing the ENVY TouchSmart 17T-j000 Quad Edition through HP's Customize and Buy, why am I limited to 8Gb of memory when selecting 24Gb mSATA Acceleration Cache? I will pose an internal inquiry about this
4) Is there a limit to the memory capacity of HHDs and SSDs the ENVY TouchSmart 17T-j000 Quad Edition is capable of recognizing? The specs are given in this Maintenence & Service Guide
5) The ENVY TouchSmart 17T-j000 Quad Edition comes with two drive bays. What are the physical limits for hard drives in the bays? Specifically, will 15mm 2.5" HDDs fit? Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses. 12.5mm 2.5"HDDs will not fit.
6) If I purchase the ENVY TouchSmart 17T-j000 Quad Edition with an empty 2nd HDD bay, will I need to purchase additional adaptors and/or cables in the future to attach a second HDD? Yes. Purchase of a hard drive hardware kit will be required
I do apologize for so many questions however if I'm going to pay more than $1200 for a laptop I need to ask a few. Thank you for taking the time to read and respond.
For those interested this possible future buy is replacing an 8 year old HP Pavilion ZV-6130us Windows XP Pro SP3 with 2Gb RAM, a 256Gb primary HDD and a 2nd 1Tb HDD in the optical drive bay. The only failures in 8 years was one cooling fan 2-3 years ago and the optical drive 4 years ago. This HP has been good to me.
Again, Thanks.
-Mike
I ill let you know when the internal queries have been answered by HP.
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HP Envy 17t-100 quad

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