HP ENVY 17t-j000 CTO Quad with Realtek wireless slowness/connection

Hi, my setting (from HP support Assistant)
HP ENVY TS m7 Notebook PC
C8U19AV
Windows 8 64-bit
REALTEK Wireless LAN Driver - REALTEK Semiconductor Corp. - 1.00.12.0906
I have a wireless router that supports 802.11n and get barely 8-12Mbps and sometimes it looses connection.. Another laptop (Dell) with 802.11n w/ windows 7 gets almost 35-40Mbps sitting in the same area of our house.
I just had BIOS upgrade (which took 3 tries to install) and then windows update, then tried to update the realtek driver and nothing helps. I am thinking the wireless NIC is defective... I read other posts about Intel nic working better, but what do I do about what I have?? ARRRGGGGGG HELP!

Hi, sorry to hear that you are having issues with your computer connecting to wifi. I have done some research and I have found several driver updates that I think will help with the issues you are having. Please click on the link that I have added to get to the driver downloads. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5388...
If you have any other questions, please feel free to respond.
Thank you
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W a t e r b o y 71
I work on behalf of HP

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Need to get graphics to work on HP Envy 17t-3000 CTO

Please bear with me. I'm not very tech savvy but am great at following directions to solve problems.
I received a used HP Envy 17t-3000 CTO laptop with 750 GB...i7 - 2670 QM...6GB...64 Bit. with no restore on it to get back to original config.
I received it updated to Windows 8.1 Pro which didn't allow video drivers to work (Intel HDGraphics 3000 and AMD 7690M XT switchable graphics).
I installed Windows 7 Home Premium back on it (originally on it when made) from an ISO download on line.
My problem is that I need to know exactly what drivers in which order to download on top of Win 7 install to get switchable graphics display to work as it's still not working with 8.1 Pro removed. I currently have a black screen and only see the screen with HDMI connected to the tv.
I need to be sure I am downloading all the needed drivers for it to work properly ASAP as I have a time limit to return it if that isn't the problem / isn't fixable / is a hardware problem.
I really want to keep it if it is fixable with correct driver installations and I don't have time to order restore disc from HP before my return window is closed.
So, can someone please help me and list the drivers in order of installation for my laptop?
Thanks!
PS: When I reinstall Windows 7 Home Premium from my burned ISO file does that remove all the drivers I tried to install before that aren't working? If not...how do I do that? I want to start over beginning with the Win 7 install followed by the correct drivers in correct order....back to original config.

Hi,
Same post as:
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Need-to-get-graphics-to-work-on...
Regards.
BH
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HP ENVY 17t-j000 Quad Edition Notebook PC- CPU upgrade or SSD boot drive ?

ENVY 17t-j000 Quad Edition Notebook PC
Components:
• Windows 8.1 64
• 4th generation Intel® Core™ i7-4700MQ Processor
• Included 2 Year Warranty
• Intel® HD Graphics
• 17.3-inch diagonal Full HD Anti-glare LED-backlit Display (1920 x 1080) Non touch
• 8GB DDR3 System Memory (2 Dimm)
• 1TB 5400 rpm Hybrid Hard Drive
• 24GB flash Hard Drive Acceleration Cache
• Microsoft® Office Home and Student 2013
• Security Software Trial
• 6-Cell Lithium-Ion Battery
• SuperMulti 8X DVD+/-R/RW with Double Layer Support
• Standard Keyboard
• HP TrueVision HD Webcam w/ integrated digital mic
• 802.11b/g/n WLAN [1x1]
A few questions I think the technical team can answer for me:
Is there a Service Manual I can download?
Since I overlooked upgrading the i7-4700MQ Processor to i7-4900MQ Processor when I ordered.
Will adding a small SSD to boot from in the second bay add any benefits to the current configuration to help get the CPU speed I overlooked or add the i7-4900MQ Processor later when the cost comes down?
Thanks,

Hi,
Most if not all HP consumer laptops will not support booting from the second hard drive connection with some exceptions.
The posted documentation for your laptop can be found here.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

HP ENVY 17t-j000 quad edition speaker crackling/static

HP ENVY 17t-j000
windows 8 home
hello, I purchased my laptop over the phone from here less than 2 months ago, I have just noticed that my front left speaker "on the bottom front left of the laptop" has a crackling sound/static is this a blown speaker or what could it be? Do I need to have it shipped in and serviced? I have my laptop connected to HDMI 90% of the time, and is used for web browsing / imaging.

Hello Offwhite, I'm sorry to hear that you are having issues with the fan operation on your Envy. I was able to do some research for you and I found a great document that should shed some light on the issue that you are having. Please click on the link that I have provided and I think this should help with your concerns. http://goo.gl/UUzl2Q
If you have any other questions, please feel free to write back and I will be more than happy to lend a hand.
Thank you.
Gbark, Please feel free to use the link as well and if you have any further questions please respond and ill be happy to assist you.
Thank you
Waterboy71
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How to install a back lit keyboard on an HP ENVY 17t-j000 that did not come with one.

I recently purchased an HP ENVY 17t-j000 and did not select a back lit keyboard. I would like to have one and want to know i can purchase a back lit keyboard for this computer and install it myself.

Hello there megamike!: very easy dude! all you have to do is go to www.logitech.com & ask for

Very poor wireless reception on HP Envy 17t-j000

So I just recently got a HP Envy 17t-j000 quad edition (Windows 8), which seems to be having some wifi issues
I opted for the cheaper non-bluetooth adapter, the Realtek RTL8188EE, which at present seems to have almost zero documentation on the internet. The Realtek website doesn't even show any record of it!
Anyways, here's the problem: I'm getting very poor reception with it, to the point where one of my two wireless routers has only very intermittent and horrendously slow connectivity, and the other will work a room away but no further (and also sometimes drops too, but less frequently). Outside of this range, I can still see these networks, but cannot always connect. If I do manage to connect, it will show a strong signal (4-5 out of 5 bars) but will never actually load anything. In fact, though I'm not sure this is relevant or not, I have never seen any networks with less than 3 out of 5 bars for signal strength.
Meanwhile, a number of other devices work at a much larger range and without dropping the connection as this computer does. This includes a year old HP (I forget the model) and a five year old Acer. The speed on my faster router doesn't appear to be very different between the HP Envy and the other two.
I have:
* Done a number of restarts of the network modem and both wireless routers
* Verified that the driver on the wireless adapter is up to date and reinstalled it
* Checked to make sure there are no antivirus/firewall/other programs systems that could be interfering
So, does this sound like a just a crappy wireless adapter or could this be some sort of software issue or defective hardware? Also, if I were to just replace this with another wireless card, what sort of things do I need to be concerned with in order to make sure the replacement is compatible with the system?

OK Boys & Girls - - here's what I did - -
First - the Envy X2 is having similar problems - but my laptop is the 17t-j000 quad
so this IS the correct thread - -
I used the HP support assistant - - it installed an updated BIOS -
The WiFi still shuts down at 8 - 10 min watching Netflix (no mouse or user inputs - Max signal strength indicated)
{Yes - I have disabled allowing the machine to turn off power to the WiFi card in the driver section}
Loaded the Softpaq mentioned above (quoted below) - - 200MB - had to be SOMETHING in there ??
It loaded without a problem - - strange thing is - the Intel Driver date stayed the same: 9/17/2012
Tried the WiFi - - still shuts down at 8 - 10 min
Went back to HP Support Assistant - -
NOW it says - - I need a new WiFi package ?!?
So - I download and installed THAT - -
Back to Netflix - - and so far - has been NO SHUTDOWN ?!?
2 episodes watched - still connected - fingers crossed
Your mileage may vary - -
Hi,
Download the Softpaq sp63183 from the below FTP link which should resolve these issues.
This Softpaq is for Windows 8 notebooks with an Intel Wireless card and should not be installed if they have another manufacturer like Broadcom , Realtek , or Qualcomm .
http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63183.exe
Customer complaining about connection “ dropping ” intermittently.
Fixes an issue which causes the 802.11n wireless connection to be disabled after a wireless adapter driver is installed.
Customer is having general wireless connection issues with their Windows 8 notebook.
"I work for HP."

TriDef 3D can't recognize 3D Monitor on HP ENVY 17t-3000 CTO Notebook PC

Is there a Monitor driver for the HP ENVY 17t-3000 CTO Notebook PC? when trying to run the 14-day trial version of TriDef3D 6.3, it says
Please connect to a 3D compatible display (00300136)
When checking the driver for the monitor, it says Generic PNP Monitor. I can't find a driver for it.
I am running the latest display driver from HP.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-114562-1&cc=us&dlc=en&lc=en...
I have been trying to use the drivers from the AMD website in order to get the support for the latest games, but it does not accurately detect the correct video card chip and installs the wrong driver.
I have a Radeon (TM) HD 7690M XT according to Device Manager when using the HP driver.
Your ideas of how to resolve these issues are much appreciated.
Update: I opened it and figured out the monitor model number:
LP173WF1(TL)(B4)
None selling this screen model is touting 3D, just Full HD. Looks like the fellow who sold it to me was also duped into believing he was buying a 3D model online, but was sold a 2D model. He didn't know how to use the 3D anyway (difficulty level with TriDef is advanced) so never tested or viewed 3D on this laptop.
Would it be possible to swap this screen with a 3D model on this machine?

Hi @WingedPaladin,
Thank you for your information.
When I did some searching with the serial number, I was unable to display any additional information. which usually means that because it is a CTO model that the information has not been entered into our system.
However the product number did provide that it was a refurbished unit.
I know you stated you had a difficultly opening the notebook to check the motherboard for the 50 pin connection. The maintnenace guide should have a section on removals. If you were unsuccessful I would try again.
Another thing to check is the properties of the graphic card installed, as it would also need to support 3D.
You may wish to contact HP support for assistance, as they can remotely access your system to be able to check things out.
Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
Sparkles1
I work on behalf of HP
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Envy 17t J000 - Maximum Hard Drive Size and speed

I going to place a 2nd hard drive in the open space in my Envy 17t-j000.
The Maintenance and Service Guide states;
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket)
Customer-accessible
Serial ATA
Supports the following hard drives:
● 1-TB 5400-rpm, 9.5-mm
● 750-GB 5400-rpm 9.5-mm
● 500-GB 5400-rpm 9.5-mm and 7.0-mm
Dual hard-drive configurations:
● 2TB: (1-TB 5400-rpm x 2)
● 1500GB: (750-GB 5400-rpm x 2)
This seems to mean that I cannot use a single 2 TB 2nd drive and cannot use a 7200 RPM drive.
Is this correct? Doesthe bios not allow a larger than a 1 TB drive or the 7200 RPM?
CouldI simply partition the 2nd drive into 2 - 1TB?
Or does the manual simply mean that the standard HP unit is not supplied with larger than these sizes and I could actually use a 2 TB in the 2nd bay?
This question was solved.
View Solution.

It is the latter....the list just says what HP has to sell: it does not describe a system limitation. However, I do not believe the market yet offers a 2 TB drive that will fit in the space available. The 2 TB 2.5 inch SATA drives I have seen are too thick. 7200 rpm or hybrid or SSD; not a problem.
To add a second drive you will need a second hard drive caddy and cable.
http://www.newmodeus.com/shop/index.php?main_page=product_info&cPath=2_5&products_id=542
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Envy 17t-j000 GPU Upgrade

So I have a recently purchased HP Envy 17t-j000. I have the NVIDIA GeForce GT 740M. What I want to know is if I can upgrade this dedicated GPU through my own efforts. Otherwise, is it possible to give HP Support a call (or whomever I would call for this purpose) and return the laptop to replace my GPU with the very recently added option of the NVIDIA GT 750M. It would only be a $20 difference so I don't see there being a problem in doing so. Please advise.

It is a big deal because it would require a new motherboard. There is no other way to upgrade the GPU and if the GT 750M was just introduced I doubt it will be easy to get one of those motherboards for a while.

Can I install a mSATA ssd in my HP ENVY 17t-k000 CTO Notebook PC?

Can I install a mSATA ssd in my HP ENVY 17t-k000 CTO Notebook PC? Added a 250 gb SATA sdd and 8 gb memory chip today but could not find any way to also add a 250 gb mSATA sdd. I looked on the front and back side of the system board.
Should I return the Samsung 840 EVO mSATA SSD I bought from Newegg?
This question was solved.
View Solution.

The Service Manual is no help whatsoever. It says an M.2 mSSD is supported on "select models" but there is no picture of it in the Manual or indication where it is on the "Select Models". Those that do have it use an M.2 version (three connector prongs not 2) so your 840 Evo would not work even if you had one of the "Select Models". I believe on those that have it the M.2 port is right on the motherboard so if you do not see it there you are not among the select.
Manual, FWIW
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Ssd in Envy 17t-2100 CTO

hello everybody, I have a problem, I want to install an ssd besides hdd in envy 17t-2100 cto? I need a hardware kit... any ideas? For the record, I'm in Uruguay, and here I couldn't find this kit... I believe the number of the hardware is 603772-001
Thank you very much, Camilo Cairello
[Personal Information Removed]

paulsperanza wrote:
Would the encrptyion log on take place at startup before the OS?
Hi,
For encypted HDD, yes, user have to logon to the HDD before the machine startups the OS.
Regards.
BH
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HP ENVY 17t-j000 Quad Edition CTO Notebook PC- wrong graphics card?

I just realized recently that my notebook doesnt have the adapter that was promised when i bought this notebook.
it says my adapter is the Intel(R) HD Graphics 4600, but i have an Nvidia GEFORCE sticker on my laptop. I'm pretty sure i was supposed to receive a NVIDEA graphics card.
I am running windows 8.1

Hi,
It's a CTO machine, did you order the Nvidia card ? Please check Device Manager, can you see something similar to my loan Envy 17t-jxxx machine:
Regards.
BH
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Is there a way to set up a secondary monitor using an Envy 15t-j000 touchscreen with Windows 8

When I purchased my laptop, I was told that I could use a secondary monitor to view multiple documents, spreadsheets, websites, etc. I was also told that there would be a connection on the laptop, but there wasn't.
This question was solved.
View Solution.

Hi Phoenix,
I think you might enjoy reading this article:
What is the Difference Between HDMI and DVI? Which is Better?
Below is a short article about each type of connection: VGA, DVI, HDMI
Essentially, what you get, how much hassle you go through to understand and make a choice, is based on what you expect from the connection. VGA is low-res, dependable, and has been around the longest of the three types.
Decide Between VGA, DVI, and HDMI for Your Monitor Connection
I have not had any problems with any monitor when trying to connect it to Windows 8 -- the underpinings to Windows 8 are built from Windows 7. My experience: If the Monitor will connect to one, it should work on the other.
Some issues I have had with monitor connections include:
Nvidia graphics on a Win7 machine that had to be down-reved to work with one monitor (circa 2010?)
Irritating issues with the screen aspect ratio on a monitor that is forced to be connected to a system with a different native resolution than that of the monitor -- Do-able, just ps-ant irritating
Switching from one system to another when the monitor is connected to two separate notebooks that are up and running at the same time -- the "switch" is more seemless on some monitors than with others
Note that none of these issues are "show stoppers" for my purposes: I am not a gamer.
=====================================================================================
3 matches found for Envy 15t-j000
Select the model of your system below. You will find webpages for Software and Drivers, How-to information, manuals, and helpful advice on how to use your system and how to solve issues when they arise.
Please select one below:
HP ENVY 15-j000 Select Edition Notebook PC series
HP ENVY 15t-j000 Select Edition CTO Notebook PC
HP ENVY TouchSmart 15-j000 Select Edition Notebook PC series
HP ENVY TouchSmart 15t-j000 Select Edition CTO Notebook PC
HP ENVY 15-j000 Quad Edition Notebook PC series
HP ENVY 15t-j000 Quad Edition CTO Notebook PC
Happy Computing!
Kind Regards,
Dragon-Fur

Can some please help me with the Wireless LAN Connection Configuration?

I want to configure WLC in my Testing Lab , need help with the step by step configuration of WLC.

Please go through the below link for the Basic Wireless LAN Connection Configuration Example.
The below link has end – end configuration steps with the images.
http://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/68005-wlan-connect.html
Have i answered for your query.

HP Envy 17t-j000 Quad Edition.

Hi all,
Recently purchased above system with 16GB RAM which left no option for installing an mSATA drive given the options. I'm reasonably certain (according to other websites that talk about this laptop) that I can install an mSATA drive. However, I also wanted to include a second HDD and found the hardware kit necessary to do it, popped the HDD enclosure cover open only to find that there's already something in (what appears to be) the mSATA slot. The device in the slot has a sticker on it that would make one believe that it's a wireless network adapter.
My question is... is the mSATA slot in the same bay as the HDDs or is it somewhere else. If it is in the same bay, what could be in the mSATA slot other than an mSATA drive?
Thanks in advance for your time and expertise!
This question was solved.
View Solution.

I have the same basic model computer in my possession. The mini-pcie slot you see indeed has the wifi adapter. It is not for an mSATA drive. The mSATA port is not accessible through the service door. It is under the system board and the system board has to be removed to access it. The best advice if you want to enhance the speed is to do as suggested and install a 2.5 inch SATA SSD in the main bay and put the original mechanical drive in the second bay. If you are determined to get at the mSATA slot, here is the Service Manual:
http://h10032.www1.hp.com/ctg/Manual/c03922401.pdf
This Manual does not even show the mSATA port but it is under the motherboard.

HP ENVY 17t-j000 CTO Quad with Realtek wireless slowness/connection

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