HP ENVY 17t-j100 - Windows 7 driver request for help

Hello,
Do to business software which will not run on windows 8 I must install windows 7. I have been able to find almost every missing driver with relative ease. I am missing one as follows:
PCI Simple Communications Controller
PCI\VEN_8086&DEV_8C3A&SUBSYS_1965103C&REV_04
PCI\VEN_8086&DEV_8C3A&SUBSYS_1965103C
PCI\VEN_8086&DEV_8C3A&CC_078000
PCI\VEN_8086&DEV_8C3A&CC_0780
Any aid would be GREATLY appreciated!
This question was solved.
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Try the Intel Management Engine Components driver
http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_123657_1&sp4ts.oid=5405424
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Similar Messages

HP ENVY 17T - J100 I NED TO REPLACE THE MAIN HDD TO SSD

I was just wanting to confirm that with the HP ENVY 17T J100 model can upgrade it's HDD to SSD? This model has the 1TB HDD. If I simply clone the HDD to an SSD of the same size. will it work? Or is there more complex setup to get the raid working between SSD/SSD rather than SSD/HDD?
also i try with 120 ssd and it didnt work. if i change the main 1 TB HDD to 1 tb SSd can i use the recovery disks to return all the windows as factory with the SSD or not and why if not
Thanks for your time!

Hi @sherifmadkour
I understand you are looking at replacing your HDDs in your notebook with SSDs. I can help you with your question.
Please see the following for your notebook family which shows the supported components.
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenan...
You can find the drive list in the product description section, and also under the Hard Drive list, in Component replacement procedures.
Anything outside of that list would not have been tested with the other hardware, and so is unexplored territory. It is one of those things where if a device has different current requirements, it can put strain on the other hardware or an issue of driver compatibility.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Hp Envy 17t-j100 Quad Edition Notebook PC Graphics Card Upgrade

I bought the Hp Envy 17t-j100 Quad Edition Notebook PC a while back and i was wondering if i could upgrade the graphics card on it. When you buy the laptop if gives you an option, you can either buy the Intel Deticated Graphics or the Nvidia Geforce GT 740 and i decided to buy the Nvidia GT 740 because i heard the integrated graphics were not that good for playing games. So i was wondering if i could somehow take out the NVidia Geforce GT 740 and replace with a better graphics card, Would that be possible?
Thanks

Sorry; no dice. The video card is soldered to the motherboard. The point-of-sale options are for laptops with different motherboards. Buying a laptop is like buying a house: think about what you need now and in the future because they are not easy to change.

Would like to upgrade WLAN on HP Envy 17t-j100 Quad

Sorry if this is a repeat question. Can I upgrade the wireless LAN card for this laptop to support 5Ghz standard? Even though this is a b/g/n card, it wil not recognize the 5Ghz band from my Netgear AC1450...it's obviously not dual band.
it came with the Realtek RTL8188EE 802.11bgn Wi-Fi Adapter. Great laptop so far but this issue is a bit disappointing.
if it is upradeable, what does HP offer that is compatible.
HP Envy 17t-j100 Quad

Hi:
Yes, the Realtek RTL8188EE 802.11bgn is only a single band (2.4 GHz) wireless N card.
It appears that HP has removed the BIOS whitelist on these newer models so you should be able to install any wireless card you want in that model.
Chapter 3 of the service manual lists the cards that HP supports with the part numbers.
http://h10032.www1.hp.com/ctg/Manual/c04091762.pdf
I would make sure your current card has 2 antenna leads attached to it.
I have heard on some models, (not necessarily yours) that on some of those low end cards, there is only 1 antenna in the PC.
That could be a problem (unless you don't mind tearing the whole notebook and display apart to add the additional antenna).

There must be a real solution to "Windows found driver software for your device but encountered an error installing"

"Windows found driver software for your device but encountered an error installing"
I've spent hours researching this error - Seems like many people have the same issue although there is no difinitive fix or known cause.
I'm hoping someone here has an answer.
Windows 7 Home Premium x64 OEM (HP)
This is not an upgraded Vista system.
It's not a specific driver related issue as it's the same response/effect be it graphics/chip set/usb/printer drivers.
Please dont suggest to flatten and re-install or run a repair install - It's not an option, I only have remote access to the unit
as it's currently in field use.
This is a machine specific issue - identical machine purchased at the same time and configured the same has no issue.
So the story.
User has been fine for weeks - no hardware of software changes except Windows Updates.
A Camera/USB connection that was working no longer does.
Tried in all USB ports
Plug in - windows announces found new hardware, tries to install drivers then fails
with "Windows found software for your device but encountered an error installing ...."
Device manager finds and identifies device although it is in the 'Unknown Device" category.
Manually updating drivers via search/internet or point directly at a driver has exactly the same effect.
Thinking this was just the camera drivers - I researched and downloaded new drivers from camera manufacturers sites
Fuji and Canon.
Same effect.
Deleted/uninstalled drivers completely, deleted/uninstalled all USB root hub and USB devices (hidden and visible)
SFC /Scannow finds no error
Cold boot finds USB and chipset(?) devices on boot attempts to reinstall then we get
"Windows found driver software for your device but encountered an error installing"
So now I have no usb devices at all - memory stick/card reader/printer...... nada.
in fact if I try to update any device driver I get the same message generated.
Restore point does not help either.
After much trawling I found reference to a permisions issue and stale driver cache data.
(This is using an administrator account - not user with admin permissions?)
I'm willing to try anything at this time
I deleted the infcache.1 and other .dat files under c:\windows\system32\driverstore
Copied the usb .inf and .pnf from the appropriate FileRepository directory into c:\windows\inf
Uninstalled all the usb/unkown devices from device manager again.
Rebooted
Takes a little longer to boot as I take it it's rebuilding the driver cache then
a very short hurrah!!!
I can now use usb memory card and pen drives - no issue
Plug in a camera or printer...
"Windows found driver software for your device but encountered an error installing"
Several attempt at this trying different driver versions.
It should not be vendor specific, the other field machine that works is using Microsoft drivers for these devices.
I even copied the drivers from one machine to the other - repeated everything above...
"Windows found driver software for your device but encountered an error installing"
And then the nail in my sanity
Try windows update....
Reboot
"Windows found driver software for your device but encountered an error installing"
but this time its different.
The device it thinks it cannot install is the generic MTP-PTP drivers (Photo Transfer Protocol -so am I getting somewhere)
so it still finds but cannot install.
The cameras are always found but appear as 'unknown devices' and cannot be accessed
Uninstall all USB/unkown again - reboot..
Same message and this time I've lost all the USB again.
Restore point to before Win Update gets me USB back again although I still have no cameras - so theres an update issue as well.
This has to be tied down to a file access/ registry problem although I'm loath to go cutting about without some guidance.
I'm no great believer in 'registry cleaners' unless anyone can point to a definitive/no ad's/sales version that really works.
As I said above, flattening/rebuild at this time is not an option - the user is not best pleased and I'm completley stumped.
If anyone has experienced(manu of you have) and fixed(still to find one) this issue please let me know how as soon as possible.
Chris

I know I am replying to an old thread - but I have the answer and resolved this error, and since this message comes up first in search results, and part of my answer came from this thread, I wanted to help someone else as this took an extra
12 hours and a lot of technical insight to resolve. See below for detailed explanation that others ask for above.
My original issue was that iTunes didnt reinstall. generating this error that said I am trying to access an unavailable network resource and to browse to find itunes64setup (again). This may partly have been due to me deleting old install version folders.
Research led me to completely uninstall apple products and reinstall per their instruction and fixed the issue with iTunes. see
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
The SAME error I had while updating itunes recurred while uninstalling it from my Windows 7 SP1 system...so I went to microsoft Fixit and attempted to correct and it properly uninstalled iTunes for me, which allowed the reinstall.
What didnt work was my USB web root/ root hub, which partly involved my older system and USB 1.0, and the delete/reinstall existing drivers with the c:\windows\winsxs folder as source of drivers (thank you Magon Liu!!!) which I had to figure out what/why
and how.
Then I had an intel chipset issue...my new Iphone wasn't recognizing in plug and play, and there was an error with installing the device drivers for my new iphone 6. Manual applications didn't work, even though a generic device showed in control panel -
device manager with a yellow !
Per above blog answer - I tried to remove and reinstall my USB controller or update the drivers (I have an Alienware M15 laptop - a few years old.) I discovered that the USB host controller - an Intel(R) 5 Series / 3400 Series Chipset family USB Enhanced
Host controller - (port) was not covered by current Intel chipset programs which are Series 6 and later, but did have an update (8/20/2009 v9.1.1.1020) that supported USB 2.0 (and therefore 3.0 backwards compatibility which as an issue with my new iPhone
and some USB thumb drives.) To find this I had to look at the Support - Downloads and Drivers - browse for drivers and somewhere found an option to look for older no longer supported drivers. I found infinst_autol.exe for my case.
Once downloaded I tried to install and failed. Found the log in C:\Intel\Logs and contains:
[InstallDev]
          [Device]
            Driver = C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf
            INF = C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf
            Installed INF =
            Previous driver package =
!           Warning 0xE0000235: DriverPackageGetPath failed.
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Execute command: C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\x64\Difx64.exe -DriverInf "C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf" -Flags 20 -KeyPath "Software\Intel\Difx64"
            Using RegDeleteKeyEx
!!!         ERROR 0xE0000246: DriverPackageInstall generated an unexpected error
HERE'S THE ADDED EXPLANATION TO BRIAN'S POST THAT EXPLAINS THE SECURITY ISSUE:
This turned out to be an error for two reasons. First, after manually running the command in an "run as administrator" window (same error result), thinking it related to my anti-virus (turned that off/disabled firewall and A/V), and from this thread
granting my user administrative rights to files in an install folder and trying to reinstall inf files and drivers from C:\Windows\winsxs vs my copied infinst_autol.exe expansion (as found from log in C:\Users\David Samuels\AppData\Local\Temp\IPMx7\WIN7 folder).....that
there was an easier solution as the reason this error actually happens is a permissions problem.
To access the proper windows system folders - you have to be the TrustedInstaller service - not just in the administrator group...or you have to be the actual "Administrator" account. To become actual administrator on
your own laptop, Open a command window "run CMD.exe as administrator", then execute command
> net user administrator /active:yes
This creates a local PC Administrator account with no password. Coincidentally it has proper permissions to windows directories for installing drivers. Log in as this user, go to device manager and update the USB hub and any other drivers. if updating the
USB root - it doesn't replace it right away as the system cant disable the currently resident in memory "running" driver - you have to update, then restart the system, log in as administrator and repeat at the next lower layer that has issues.
Once completed - log in as yourself again and disable the administrator account in a command window with > net user administrator /active:no
This in my case enabled all my USB 2.0 and 3.0 devices on my originally only USB 1.0 laptop and everything else works properly again - I hope this helps many of you to resolve your own issues that were difficult to find and resolve and that got as far as
this thread. Good luck!
Regards,
Dave Samuels

This is the messsage i get when trying to install nano 7th Generation........windows found driver software for your device but encountered as error whille attempting to install it .......what do i do plzs help.

This is the messsage i get when trying to install nano 7th Generation........windows found driver software for your device but encountered as error whille attempting to install it .......what do i do help plzs.

How to restart the Apple Mobile Device Service (AMDS) on Windows

I have using I phone 5c after connected with my HP elite book 6930p laptop, Automatic software driver is not deducting, and display Windows found driver software for your device (MTP USD Device) but encountered an error while attempting to install it.

I am using I phone 5c after connected with my HP elite book 6930p laptop, (Installed Window 7 32 bit). automatic software driver is not deducting, and display Windows found driver software for your device (MTP USD Device) but encountered an error while attempting to install it.
I did install itunes and update also. but the above problem still same.
Kindly give me solution of it. awaiting.
Regards
Abbas Kader

try it with another computer to check if it shows up
if so
uninstall all apple software
reboot
use regedit to search and remove all itunes keys
reboot
resinstall apple software
if non of that helps then try another cable
if that don't help could be your phones connector is damaged

A Request for help from me again! Yay!

hi guys! I was working on implementing threads for the directions of the unit. When i press forward once...nothing happens, but when i press twice it gives me this HUGE list of errors. I dont have a clue. Again, any help would be appreciated.
import javax.swing.*;
import java.awt.event.*;
import java.awt.*;
public class NBoard extends JFrame implements KeyListener{
     int selection = 0;
     boolean selectionmade = false;
     final int WIDTH = 600;
     final int HEIGHT = 600;
     Image Viz =Toolkit.getDefaultToolkit().getImage(JOptionPane.showInputDialog("What character do you want?")+".gif");
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     int YC = 50;
     Thread moving = new Move();
     Unit Host = new Unit();
     public NBoard(){
          this.setSize(WIDTH,HEIGHT);
          selection = Integer.parseInt(JOptionPane.showInputDialog("What level design do you want?"));
          if(selection > 0){
               selectionmade = true;
          addKeyListener(this);
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          new NBoard();
     public void paint(Graphics g){
          if(selectionmade == true){
               if(selection == 1){
                    g.setColor(Color.white);
                    g.fillRect(0,0,WIDTH,HEIGHT);
                    g.setColor(Color.black);
                    g.drawLine(WIDTH/2,0,WIDTH/2,HEIGHT);
               if(selection == 2){
                    g.setColor(Color.white);
                    g.fillRect(0,0,WIDTH,HEIGHT);
                    g.setColor(Color.black);
                    g.drawLine(WIDTH/2,0,WIDTH/2,HEIGHT);
                    for(int ctr = 1; ctr < 6; ++ctr){
                         g.drawRect(WIDTH/4 ,ctr * 100, 20, 20);
                         g.drawRect((WIDTH / 3) * 2 ,ctr * 100, 20, 20);
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                    g.setColor(Color.white);
                    g.fillRect(0,0,WIDTH,HEIGHT);
                    g.setColor(Color.black);
                    g.drawLine((WIDTH/2) - 90,0,(WIDTH/2) + 90,HEIGHT);
               g.drawImage(Viz,XC,YC,this);
          public void keyPressed(KeyEvent e){                              //The Problem Areas
               if(e.getKeyChar() == 'w'){
                    moving.start();                                             //Starting the thread to move up
               else if(e.getKeyChar() == 's'){
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                    XC = XC - 2;
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                    XC = XC + 2;
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     public void run(){                                                       //The Thread
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} By the way, here is my order of events, so you can look forward to seeing requests for help for them (hopefully not).
Threads: Moving the guy around
Threads: Making him shoot a ball at the mouses position
Network: Allow others to join/play game (This is gonna be HUGE probably), while host decides on game type.
Thanks for all the help so far!

Where does moving ever get started? Why does Move extend Thread instead of implementing Runnable? (Implementing runnable is preferred and often the correct way to do it and it is in this case)
But regardless there shoud be a moving.start() somewhere or start of the Thread that has the Runnable target Move.... I don't think I see one. Unless I missed it.
so...itll work if i change the setup to Runnable?

How can I get iTunes to answer my requests for help?

I have tried for a few days now to get iTunes to help me get some tunes that partially downloaded. Their initial response seemed to work but the next day the tunes were only partially on my PC. I re-installed the software, called the phone number on my PayPal receipt, sent another e-mail request for help, responded to their follow up e-mail a few days ago asking if my issue was resolved.........and STILL cannot get them to help me resolve. They say I should receive a response within 24 hours, and it has been longer. No phone number to call, the initial instructions to re-download the missing tunes were confusing

It is quite easy to find out how to redownload purchases, using the search bar ( by Support) at the top of this page:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
You can contact itunes support again by clicking Support at the top of the page, then clicking the link under Contact Us.

Transport request for Help LaunchPad : K900033.N73

Dear friends,
Can anyone please tell me where to find transport request for Help LaunchPad K900033.N73 ?
(We had raised a OSS 161317/2014 and this has been recommended by Shu Liu )
We have SAP System with SAP_BASIS 740.
I tried to work with SAP Note1799002 - How to choose Help LaunchPad files from uPerform Installation PackageI .. but did not managed to find this.
best regards
ashish

Hi Anish,
Sorry for delay.
I see that Ancile have answered your question. Hopefully this is to your satisfaction.
Regards,
Matthew

Approximately 6% of all requests for help on this forum are ever "solved."

Approximately 6% of all requests for help on this forum are ever "solved." And approximately 34% of all requests for help on this forum are never responded to. Even with all the caveats, these numbers are embarrassing. Good luck everyone!

More facts and stats from the horse's mouth - http://www.mozilla.org/foundation/annualreport/2009/sustainability.html
"Total assets as of December 31, 2009 were $143 million compared with $116 million at the end of 2008, an increase of 23 percent. Unrestricted net assets at the end of 2009 were $120 million compared with $94 million in 2008, a 28 percent increase."
"Mozilla consolidated expenses for 2009 were $61 million, up approximately 26 percent from 2008 expenses of $49 million. Mozilla operating expenses in 2009 continued to remain highly focused on people and infrastructure."
"At the end of 2009, Mozilla was funding approximately 250 people working around the world."
Yes, Mozilla is indeed doing very well but they're a bit worried about the IRS audit that is currently going on.
Now, if we take the figure from the 2008 cnet article that 80% of expenses are spent on Mozilla employees as a relatively stable benchmark for 2009, we see that employee salaries averaged out to around $200,000 dollars annually for each employee, which obviously isn't what each employee is actually getting paid, but what it does mean is that given typical corporate scaling of salaries, some folks in this non-profit are making lots and lots of money.
The individuals who should be the most upset about Mozilla's unwillingness to invest even a fraction of its profits into building a real and responsive user support system are the collective-community-driven-volunteers who commit their free time so Mozilla can continue to cash in big time at their expense. A brilliant model!
Again, Firefox users appreciate the work that you and the other unpaid/unacknowledged volunteers do here.... Mozilla appreciates it more.

HP Envy 17t-j100 Distance between USB Slots suggestion

I intended this post as a recommandation for HP.
I have an HP Envy Touchsmart 17t-j100 and everything is excelent up until now.
The only thing that is very annoying is the distance between USB ports. PLEASE increase the distance between USB ports for the future models. I have a lot of problems tryng to connect everything I need.
Even if I try to open the DVD drive, it will stuck in my USB device. I mean how much difficult is to put a distance of 1 cm between them?
If the USB cables are the standard size, there are no problems but most of the USB devices nowadays are much more wider than a standard USB cable and I keep having problems.
I mean it's a 17" laptop, there is plenty of space on the sides. In the end, it's better to drop the DVD drive and put a VGA slot instead, but with bigger distance between USB ports.
I am planning to buy another ENVY in the future but I really want my new laptop to have USB ports with a wider distance bewtween them.
Thank you very much and I hope HP will take care of this little problem on the future models.
Have a nice day.
This question was solved.
View Solution.

Hi @catapara89 ,
Thank you for visiting the HP Support Forums and Welcome. Thanks so much for taking the time to let us know of your suggestions on the USB slots. It is important and has been viewed.
Have a great week.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Envy 17t J000 - Maximum Hard Drive Size and speed

I going to place a 2nd hard drive in the open space in my Envy 17t-j000.
The Maintenance and Service Guide states;
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket)
Customer-accessible
Serial ATA
Supports the following hard drives:
● 1-TB 5400-rpm, 9.5-mm
● 750-GB 5400-rpm 9.5-mm
● 500-GB 5400-rpm 9.5-mm and 7.0-mm
Dual hard-drive configurations:
● 2TB: (1-TB 5400-rpm x 2)
● 1500GB: (750-GB 5400-rpm x 2)
This seems to mean that I cannot use a single 2 TB 2nd drive and cannot use a 7200 RPM drive.
Is this correct? Doesthe bios not allow a larger than a 1 TB drive or the 7200 RPM?
CouldI simply partition the 2nd drive into 2 - 1TB?
Or does the manual simply mean that the standard HP unit is not supplied with larger than these sizes and I could actually use a 2 TB in the 2nd bay?
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It is the latter....the list just says what HP has to sell: it does not describe a system limitation. However, I do not believe the market yet offers a 2 TB drive that will fit in the space available. The 2 TB 2.5 inch SATA drives I have seen are too thick. 7200 rpm or hybrid or SSD; not a problem.
To add a second drive you will need a second hard drive caddy and cable.
http://www.newmodeus.com/shop/index.php?main_page=product_info&cPath=2_5&products_id=542
If this is "the Answer" please click "Accept as Solution" to help others find it.

HP ENVY 17t-j100 Select Edition CTO Notebook

will never again buy a HP computer! I wanted something reliable .Ever since day one I have had problems with this computer. I sent the computer back and took 2 -3 weeks for them them to return it. It was only a week after I got it back it broke down again. No power to turn it on now. I HAD CALLED SEVERAL TIMES ever since I got this computer . The recovery disk that I got does not work with this computer and you must have sent me the wrong media recovery disk cause it will not take the disk . Awesome job HP. Ya'll send me yet another laptop back the don’t work. I have never been so disappointed in an item before ever! I'm NOT a hard person to please and deal with most issues quietly, however!!! This computer is the worst large item I have ever spent money on and i have regretted it day one since I got it. The hard drive just going! Really???? Mind you, I surf the net, play a few games, shop and pay my bills. Well seems this computer cant handle that. So I send it out to be repaired (2 weeks without a computer) and the hard drive is fixed. My computer OVERHEATS on a regular basis. Restarts by it self. Smells like something burning .blue screens and black screens. The display will flicker. Now we come to wear it will not power on. This is a lemon of a computer and I don’t trust this computer . I want a new computer and a different model . I have lost my information twice on this computer .I use it as a work computer. I started to back up my info everyday now since I don’t trust this computer. Thank god I did. It game me a black screen .try to load windows . wouldn’t take the media disk then it started to make a smell and no power. They want to "repair" this crap of a computer again. I am so freaking fed up. I have lost so muchn money because I work from home, and they don't care. I refuse to keep the same model. I hate it, if it didn't work the first time i touched it, why would i want the same one??? HP used to be a great product, trusted, and stable. Here it is the 11th of aug and still not repaired again.
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I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
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The Great Deku Tree
I work on behalf of HP.

HP Envy 17t-j100 phantom touches on touchscreen

My touch screen will periodically go crazy with phantom touches at the rate of at least 5 per second. These are at various spots on the screen, but consistently in those same places. They happen so fast it is impossible to move the cursor anywhere else to even do a controlled reboot, let alone disable the touch screen. The only solution is a forced power-off to reboot, which is not all the good for any computer.
I notice that this most often happens when the lid has been closed for some period of time. When re-opening is when the screen goes crazy. However, it does not happen every time the lid is closed.
Is there any key sequence that can temporaily disable the touchscreen to at least allow for an orderly reboot?
I know I have seen this same problem reported elsewhere on the web for HP Envy touchscreens. Does HP have a solution for this yet? Given the nature of when it happens, this sounds like a software (perhaps interrupt handler) problem rather than a problem with the touchscreen itself. If not, how about implementing a key sequence to temporarily turn off the touch screen.

Hi again mencik,
Thank you for the quick reply!
To determine whether or not the issue with your notebook's screen has to do with the hardware or software, I recommend performing a backup and recovery of the operating system. This can be done by following this document on Backing Up Your Files (Windows 8), as well as Performing an HP system recovery (Windows 8).
If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Have a great weekend
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP ENVY 17t-j100 - Windows 7 driver request for help

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