HP Envy 4-1030US keyboard problems

I am posting this two years after I bought the HP Envy 4-1030US, despite its very high cost, in the hope that I could depend on an expensive product to be of excellent quality. I was starting my freshman year in college, so I needed a reliable and light-weight laptop to carry around with me to my classes. Unfortunately, it has not been reliable at all. I began experiencing problems with the keyboard about a year after I bought it, conveniently after the one-year warranty had expired. Specifically, I have trouble with the space bar, backspace, enter key, and a few other keys that only sporadically work properly. This is clearly very frustrating and has made my laptop almost useless. I’ve never dropped this laptop nor spilled anything on it, so there’s no reason that the keyboard should start malfunctioning like this. As a college student with two more years to go until graduation, what am I supposed to do when my laptop, a necessary tool, becomes almost useless and the only solutions are to spend hundreds of dollars to get the keyboard fixed or buy another laptop altogether? I am extremely disappointed in the quality of this HP product. I feel like I wasted a lot of money on it, only to find myself stuck with a malfunctioning laptop that causes more stress than it’s worth. College students are under a lot of financial pressure and we can’t afford for our laptops to suddenly need repairs or replacements, so I felt the need to raise awareness about this issue.

Hi mn425,
Welcome to the HP Support Forums.
I am sorry to hear that you are having such problems with your keyboard, but it is possible that there is a simple solution.
Over time, dust and other debris can collect or fall between the keys and cause them to not respond. From what you are writing, it is only a few keys that are having this problem; so it is likely that some cleaning or the use of a can of compressed air could prove effective. Please see the following pages, that may prove helpful to you and offer some other possibilities.
Notebook Keyboard Troubleshooting (Windows 7)
Cleaning your Notebook PC
Tips for Using, Carrying and Protecting your HP Notebook PC
Please let me know if this proved useful to you.
Regards,
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Hello @mhfein,
Welcome the the support forum. I am sorry to hear about your keyboard issue. Here is a link to the latest software and drivers for your system.
HP ENVY Notebook - 17t-k100 CTO Drivers
Now as far as I could see there is no BIOS update listed for this system. Now there is possible a better way of dealing with this.
We need to go in and change the settings of your keyboard. Here is a link that you may find helpful
Change Keyboard Settings.
If this does not help you are looking at a hardware issue with the keyboard. At this point please contact our phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Please post back if this resolved your issue today.
Thanks you for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

My brand new Envy 4-1030us model's fan is running most of the time. it is noisy and annoying.

Just bought HP Envy 4-1030us 2 days ago and i have configured my needful software. The fan seems to be running most of the time (battery or powered) and it is very noisy and annoying. I turned off the coolsense too but still noisy. Pls let me know what to do? Is it problem with the laptop. Should I return?

You can enter the BIOS and disable the "Fan Always On" setting.
I suggest leaving the coolsense on.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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HELP! Keyboard problems

HELP!
I have tried all sorts of things, like:
- removed syst prefs to desktop then restarted
- un-done, re-done, re-booted various options in International and Keyboard & Mouse
- run disk utility, both from startup CD AND in target disk mode
- ran permission smasher
- swapped out different keyboards and/or mice
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Anyplace where I should see something, such as
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Hi, DR -
The numeric keypad not working sounds like MouseKeys became enabled in the Universal Access part of System Preferences.
The Shift key and Command keys not working sounds like Sticky Keys became enabled in the Universal Access part of System Preferences.
Check the Universal Access control pane in System Preferences - if those features are checkmarked, try unchecking them.

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Hi Rob,
Welcome to Apple Support Communities.
It sounds like your running into an issue with the keyboard on your MacBook Pro. The article linked below provides suggestions that will resolve most keyboard issues like the one you described.
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http://support.apple.com/kb/PH13809
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PROBLEM SOLVED: http://forum.archlinux-br.org/viewtopic.php?id=1257
Solution posted on Brazilian Archlinux forum. Credits to user "920608".
[cache]
/etc/xorg.conf
Section "Files"
#RgbPath "/usr/X11R6/lib/X11/rgb"
EndSection
Section "ServerFlags"
Option "AutoAddDevices" "False"
EndSection
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i have something along the lines of the same problem.
http://bbs.archlinux.org/viewtopic.php?id=56777
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Lenovo u310 /no touch/
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hi ns3035,
Thank You for using Lenovo Community Forums!
I'm Thinking about stuck key or button on your system.
Can you try running Passmark Keyboard Test a key or button will show red on the image if it is being pressed or held down.
Try doing a BIOS Reset as well
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Best Regards
Solid Cruver
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I have this floating keyboard problem. Is there a fix to this?
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If restarting the computer, logging in and out of a user account, trying a second
user account to see if the problem exists computer-wide or only in one account,
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{If you use a powered USB hub, be sure to have the keyboard directly
plugged into the computer. A mouse can be run from a powered USB
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out or power failure; since USB can only support a limited number of
items attached to the computer's internal powered ports. Be they USB
or FireWire, there is a limit and rules apply; should peripherals be in
a string attached to a computer, so demand won't exceed supply.}
Good luck & happy computing!

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Thank you Habitoti for describing the necessary change to the way that we need to type on ios devices to avoid the capital letter problem.
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Hi Everyone,
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