HP Envy 4500 "Out of Paper" error

My wireless HP Envy 4500 says "Out of Paper" when I try to print from my HP Pavilion. The printer does work (also wireless) from a Dell laptop and if I use the Copy function.
Any ideas why the printer stopped working from the Pavilion only?

Hi,
As the issue only appear from a specific computer, it is more likely related to a wrong print settings of the driver.
Follow Solution Five below and check if that may help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03749775&cc=us&dlc=en&lc=en&product=5304877&tmp...
If the same persists also run the HP Print and Scan doctor by selecting Fix Printing and check if that may help:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-120776-1&cc=us&dlc=en&lc=en...
If there is still no difference, have you tried using another application to print? e.g Wordpad, can you see the same results from any application?
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

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Hi , Welcome to the HP Support Forums! I understand you are getting an 'Out of paper' error message on your HP Envy 5640. You were able to print from your iPad and you tried some troubleshooting steps but the error message remains. Let's go ahead and try a Hard Reset: 1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.
2. Unplug the other end of the cord from the power source.
3. If there is a power module on the power cord, disconnect one end and reconnect it.
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Hi...
I believe you already done all the TS and its a hardware problem..
Youi need to replace your printer....
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Happy Troubleshooting : )

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I just bought this HP Envy 4500 this afternoon and I need to use it asap. Upon initial set up (before any wireless connections), I am stuck at the paper feed needed in order to print the test page. I loaded plain white paper but it still tells me to load the paper. It sounds like it's preparing to print but then the paper does not feed, it never pulls the paper in. I have used 3 varying stacks of paper to try to get it to pull and nothing.
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Hi @Loopster2,
Welcome to the HP Support Forums! I see you are setting up your HP Envy 4500, but it is not recognizing the paper, so it keeps asking you to load the paper.
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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Hi @Steve90,
Thank you for visiting the HP Support Forums! I understand your new Envy 5530 keeps giving you an 'Out of Paper' error message. You have tried the troubleshooting recommendations listed here: An 'Out of Paper' Message Displays on the Control Panel and the Printer Does Not Pick Up Paper, with no success.
I suggest calling our technical support at 800-474-6836 as the printer would still be in warranty. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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When performing a "Reset", leave the power cord out for more than 60 seconds.
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I worked on behalf of HP.

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Hello marennad,
I am sorry to hear that you are having problems with your printer saying it is "out of paper" when it is not. If you would like my help, I would like for you to respond with some more information so I can better research this issue.
Please reply with:
Your Printers Model Number
Which OS you are running, Windows or Mac
Which troubleshooting steps have you attempted so far to help correct the issue?
I look forward to hearing from you.
Take care,
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart C309a envelope out of paper message

When I load envelopes and execute a print, the printer loads the envelope with no problem, but then reports "out of paper" error message. This only accurs with envelopes. I have problem printing on paper sheets.

Hello @bscull, welcome to the forums!
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'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper
I hope this helps
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Out of Paper

Printer says it is out of paper. I just reinstalled it on a different computer/ It is a C3180 All-in-one installed on an Acer netbook XP. I have put letter paper in the paper tray.

Hi HPMaggie,
Try doing a Hard Reset as described in the following link. Click Here If that doesn't help, check out the following troubleshooting guide for the Out of Paper error message. Click Here Let me know how it goes.
Good Luck !
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
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@ SusanK210044 -
* Try removing all the paper from the input tray and looking with a flashlight into the rollers in the paper tray. Make sure there isn't any small pieces of paper, or a full sheet, caught in the rollers.
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I am not an HP employee.

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Printer has previously functioned well. After paper ran out pc continues to give "outof paper" message and will not print.Print doctor detects no errors. Printer works fine from a different pc

Hi martinjwebb,
Welcome to the HP Forums!
I understand that you are getting an Out of Paper error with your printer, and I am happy to help you with this issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If the printer is able to make copies by itself.
If the printer is connected, Wireless, Ethernet, or USB.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Hope to hear back from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Envy 4500 "Out of Paper" error

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