HP ENVY 4500 Printer Windows 10 printer wont print

I have a HP ENVY 4500 all in one printer. I did the windows 10 inplace upgrade.Now th printer wont print. I dont think this is a driver issue.I get an error saying the printer is off line. My WIFI is connected and working great.When I look at internet connections in my area My printer shows up on that list,and ask for a security code. I think it asking for a password for the printer.I have never set one up. (FYI) I had been using this printer with Windows 8.1 andIt worked great before the windows 10 upgrade. Do I need to set up a password for this printerTo make it work. By the way This computer is a Dell Insperon about a year and a half old.I need to print Please Help.Thank youEarl

I managed to fix this issue by myself.
After hours of trying everything HP suggested on other forums with no avail I simply turned everything off (including the PC and Printer) and left it for half an hour.
Then I turned the printer on but turned the wireless off. I then tried to print the same document from the PC (which came up with an error saying my printer needed a connection to complete) turned the wireless back on via the printer and it works!
Quite disappointed I seem to be having so many problems with the ENVY after all its recommendations, hopefully the issue will not return.

Similar Messages

HP ENVY 4500 e-All-in-One Printer/Mac OS 10.6/can't scan multiple pages as single document/file

Mac OS X 10.6.8
HP Scan app 4.4.1
In the HP ENVY 4500 e-All-in-One Printer support page for scanning with a full feature driver installed. Under "How to scan a multi-page original into a single file for HP Scan software version 4.0. Everything is OK until after I've scanned the documents and clicked "Done". (Step # 6) & Click Send , click Folder , name your file, and then save the file to the computer.(Step # 7)
This is where I go wrong. I can't find the Format drop-down menu to complete Steps 8 & 9.
Click the Format drop-down menu, select Contents , and then check the box to Save all items to a single file .
Click Save .
This question was solved.
View Solution.

Hi MaWoo,
Thanks for your post and welcome to HP Forum.
Please make sure you select PDF or Searchable PDF as the Format. You should then find a box to check for "Combine into single document".
Best regards,
Mandy
Say "Thanks" by clicking the Thumb up in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
Although I work for HP my posts and replies are my own

Envy 4500 and Windows 10

When Windows 10 came out, I upgraded it. Everything worked fine except for the printer. The scanner worked fine. I called HP technical support and they could not solve the problem. Is the problem that the driver is not compatible to Windows 10? If this is the case is there any time frame on when this may be fixed. I had to revert back to Windows 7 because the printing is essential for me, and I love my envy 4500. Please let me know what you all think.

Hello , I was able to find a Windows 10 driver for your Envy 4500. You could try the download page first; HP ENVY 4500 e-All-in-One Printer series Full Feature Software and Drivers. If it doesn't work, you could try this direct download link. Please let me know if any of these steps resolved your issue, or if there is anything else I can do to help. I look forward to hearing from you! Thanks,

How to avoid the repeated Print window, for range printing in a smartform

Hi
I developed one smartform for the single/multiple Outbond deleviry. When I execute the query with same range then print window opened and after click print button Document priented. But when I try to execute the query with range suppose 0001 to 0003 then Print window opened and click the print the 0001 doc and again click print button for 0002 and so on.
I would like to , how we take a print on single click print button.
pls help me it's urget.
Thanks in advance
Tapovardhan

Thanks Ravi
But after adding code this error comes.
Field "PRINT_PARAMS-NO_DIALOG" is unknown. It is neither in one of the
specified tables nor defined by a "DATA" statement. "DATA" statement.
For define the PRINT_PARAMS what would be the type.
Our code is given below.
REPORT ZTESTPCLDI.
tables : likp.
select-options : s_vbeln for likp-vbeln.
data : itab_likp type standard table of likp with header line.
DATA : FORM_NAME TYPE RS38L_FNAM.
data : print_params type SSFCTRLOP.
start-of-selection.
select * from likp into table itab_likp
where vbeln in s_vbeln.
end-of-selection.
loop at itab_likp.
if sy-tabix <> 1.
print_params-no_dialog = space.
else.
print_params-no_dialog = 'X'.
endif.
CALL FUNCTION '/1BCDWB/SF00000045'
EXPORTING
ARCHIVE_INDEX              =
ARCHIVE_INDEX_TAB          =
ARCHIVE_PARAMETERS         =
CONTROL_PARAMETERS         =
MAIL_APPL_OBJ              =
MAIL_RECIPIENT             =
MAIL_SENDER                =
OUTPUT_OPTIONS             =
USER_SETTINGS              = 'X'
IMPORTING
DOCUMENT_OUTPUT_INFO       =
JOB_OUTPUT_INFO            =
JOB_OUTPUT_OPTIONS         =
TABLES
    wa_likp                    = itab_likp
EXCEPTIONS
   FORMATTING_ERROR           = 1
   INTERNAL_ERROR             = 2
   SEND_ERROR                 = 3
   USER_CANCELED              = 4
   OTHERS                     = 5.
   NEw-PAGE.
   endloop.
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
        WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
regards,

HP Envy 4500 all in one wont scan or copy

Hi all. I have a 4 month old Envy 4500 all in one printer & it has stopped scanning &/or copying.
It wil print from any of the laptops on the network but will not scan a document or copy either from the desktop icon or directly from the panel on the printer.
I've tried everything, uninstalling & re installing from CD rom, I've run the Scan & copy driver doctor & that says there's a problem with the driver, tells me to unplug the pirnter & restart computer, done all that & still nothing.
When you try to scan the printer draws the paper in & then the screen just sits for hours with the progress bar on "scanning" or "copying" & nothing happens. If you cancel the job (on pc or printer panel) even the "cancelling" sticks on the screen for hours, the only way to clear it is to shut down printer & restart, but still it doesnt fix it.
I think there's a fault with the arm thing that moves across the screen & copies/scans the document on the glass.
Its under warranty but I've tried everything for 3-4 days now & getting nowhere
Someone please help
BTW. My wife laptop was on windows 8.1 & I was on Windows Vista but I have just changed to new laptop in last 24hrs with also Windows 8.1 but the problem started well before I changed my laptop from Vista AND exactly the same symptoms happen from my wifes pc with Windows 8.1.

Ok thanks for all of this. I tried it all & still no joy.
I do think (as I have all along that it is a hardware fault)
I will speak to Amazon as I cannot afford to be without a printer whilst it goes off for repair
UPDATE: Amazon customer service is UNBELIEVABLE!! They're just sending a new printer out & once I get it I just need to send old one back. Love Amazon!

Hp v40 on xp desktop and is shared via wireless network. laptop with windows 7 wont print on v40.

Can't print from laptop (windows 7) via wireless router .to desktop (windows xp) with usb attached HP v40 all in one.
Laptop (7) ----- wireless router ----- desktop (xp) - -usb-- HPv40
Worked when laptop was running xp.
Laptop spools print job to desktop and seemingly completes, but the desktop simply ignores the print job.
No error messages.
printing from the desktop work just fine.
This question was solved.
View Solution.

I am reporting this as solved. I submitted this problem. The problem started when updated my laptop from Windows XP to Windows 7. When I did, The Lexmark printer on my desktop worked find with the new laptop system. The HP V40 did not work. The Desktop simply received each print job submitted from the Laptop (via a wireless local network) and discarded it. I could see the print job come into the V40 print queue and could see it disappear.
Here is what I did to solve the problem:
I tried a dozen or so combinations of removing and installing the printer on both my Windows 7 laptop and my Windowx XP desktop (with the V40 attached via USB), and manually removing and installing print drivers on my desktop PC, it finally works. What did I do? I have no idea, but I believe that manually removing the v40 drivers on the desktop was part of the solution. While viewing the available printers on my XP desktop, I clicked on File and one of the tabs led me to a place where I could remove drivers for each printer ( I just removed the ones for the V40).
Here is what I DID NOT DO:
I did not follow the advice of the HP support person that I contacted via the telephone. That advice was to reinstall Windows XP on my desktop. That clearly was not the problem when I spoke to him. But he would NOT listen to reason. Thankfully, I have enough PC knowledge to know that his advice bas bogus
I am pleased with the resulting availablilty of the V40 again.
I have no idea how to officially close this problem.
I would be happy to discuss this with anyone else who has a similar problem, but when I submitted this problem with my name and email address, the moderator removed my problem submission. Hence, I think anyone who wants to know more is out of luck.

Extreme lag for Print window with networked printer

Hi, i have 10.4 on an iMac and my Powerbook.
I have a USB printer shared via airport from the iMac.
With any program, the first time I click "print" it lags extremely. The delay is like 3 minutes. The first few times it hung like that I forced quit the programs, but have since learned it recovers if you leave it. Subsequent printing panels come up instantly.
If I turn off airport the print dialog comes up instantly even in newly opened programs.
So, my question is, what the heck? Is there anything I can do? I didn't have this probem in 10.3, so I guess this is an introduced bug. I don't believe the configuration ahs otherwise changed.
thanks.

If your previous Epson worked via Windows Printing, then you know that you can't use an Epson-supplied driver for Windows Printing. You Must use a Gutenprint driver or other CUPS modular driver. The Epson driver is limited to USB only. If there isn't a Gutenprint driver yet available, you may need to buy a CUPS modular driver from www.printfab.net.
Read more:
http://support.apple.com/downloads/GutenprintPrinter_Drivers_for_Mac_OS_X_v106
Check for updated Gutenprint:
http://gimp-print.sourceforge.net/MacOSX.php

Print to Go wont Print

Hi, can anyone help with my query please? When i use print to go it gets to the point where I have to sign in with my blackberry id. Everytime i sign in with my details it states "your session has expired. please sign in and try again." When i enter my details again it signs in successfully but does not print to my playbook or ask for the password to link???
Any ideas or suggestions please?
Thanks
Solved!
Go to Solution.

When it asks for the 'password to link' I think that's the pairing password. You can find this by going into the Print to Go app on your PlayBook and swiping down.
It's known that AVG anti-virus can interfere with Print to Go on the computer. Try temporarily disabling AVG if you have it installed.
If the above doesn't help, try searching for 'Print to Go' on these forums. You may find a solution that works for you after reading through some of the posts.

Over printing in InDesign wont print out text

When I cut and paste content that was provided by a 3rd party into my InDesign document it looks fine on screen but doesn't print. Only individual letter boxes print out. I get an Alert screen saying it is Over Type but I don't know how to rectify the problem. Print to PDF creates the same results.

Over type... I guess you mean overset text, and that means the text frame is
too small to display all of the text (contents).... make the text frame
larger.
Now if it's not printing properly, it's probably not 100 K. check the
separations palette in ID, the fix the orginal colors if necessary
Larry

Unable to connect wifi printer Envy 4500 - Unable to print test page and windows office file

Scan doctor suggest the software installation.
The HP software don't completed the connection of the printer.
I tried to connec the printer from the control panel and the printer is now connected: i cannot print from microsoft office file or from the test page of the printer, but i can print from acrobat or any other program.
Help me please.
Thk
ps: i have tried to reinstall software without Antivirus and with the fierewall in off but nothing change. I have already tried to remove hp software and reinstall driver but nothing change.

Hello @Emilio66,
Welcome to the HP Support Forums!
I understand that you're experiencing issues when trying to print from Microsoft Office and Test Pages from your Windows 8.1 computer to your HP ENVY 4500 e-All-in-One Printer. However, you are able to print from all other programs from your computer to your printer. I would like to assist you today with resolving this printing issue.
Recently Microsoft has released a Hot Fix to correct 'Offline' or 'Partial Printing' issues within their latest Windows 8 and Windows 8.1 Operating Systems as they recognize this as an issue within their Operating System. The issue occurs when you have a networked printer and a corruption with the WSD (network) port on the Windows Operating System. This issue appears to affect a variety of networked makes and models of printers. Therefore, I am going to have you run the Hot Fix to correct the network printing issue. Please click here to install the Hot Fix. Once the website opens select the button for Hotfix Download Available. Please follow any onscreen prompts to install the fix. Once the fix is installed you should have no issues printing to your printer.
If the printing issue persists, can I please have you click here to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computer and 'fix printing' issues for you. Should any driver, software, or connection conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you. Once the Tool has completed please test printing again.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

HP Envy 4500 won't print from computer

Hi,
My HP Envy 4500 has been working perfectly for quite some time now. Unfortunately, it has stopped printing from my Dell laptop, running Windows7. It scans to the laptop just fine. It copies fine, and it prints from my iPhone fine.
I have looked at a ton of posts and tried many things:
*uninstall/reinstall wirelessly (at least 8 times) -- via the https://123.hpconnected.com/activate/woobe/ENVY4500 site
*uninstall/reinstall via USB
*ran print/scan doctor utility (or whatever it is called) and been told everything looks fine
*sending a test page via one of HP's tool is fine, however, printing the internal test page via the HP tool fails
I am losing my mind and would really appreciate some help.
Thank you!

Hello @JNZM,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the issue that you're experiencing when trying to print from your Windows 7 computer to your HP ENVY 4500 e-All-in-One Printer. Thank you for including all of the troubleshooting steps you have completed prior to reaching out for support. At this time I will be running you through some troubleshooting steps to check the actual print system on your computer. The Print Spooler is what controls printing from Windows computers. It is built into the Operating System. If the Print Spooler is experiencing issues than you will experience printing conflicts. Should the Print Spooler be experiencing a conflict, the software and scanning feature for the printer will not be affected. Can I please have you follow the steps below.
Step 1: Check Print Spooler:
Click on your Start menu
In the 'search programs and files' box located right above Start type services.msc and hit enter on your keyboard
When the Services window opens scroll down until you see Print Spooler
Click on Print Spooler once just to highlight it
If you see Start in the top left hand corner than that indicates that your Print Spooler is in fact Stopped (not good). But we will leave this for now.
If you see Stop or Restart in the top left hand corner than this indicates that your Print Spooler is actually Started. Please click on Stop to temporarily Stop the service.
Minimize this window as we will need to come back here
Step 2: Check Spooler Folder:
Click on your Start menu
Select Computer
In the Computer window select your C Drive
Click on Windows
Click System32
Click Spool
Click PRINTERS. You may get a permissions warning, just Continue past this.
The PRINTERS folder should be empty. If there is any files in here they are corrupted print jobs. Right click on anything in this folder and 'delete' the files.
Close the PRINTERS folder
Step 3: Start Spooler:
Reopen the Services window we previously minimized
Click on Print Spooler again to highlight it
Click on Start in the top left corner
If you get an error message please take note of it
If the Print Spooler starts successfully you will see 'Stop and Restart' as your options in the top left
Once the Print Spooler has started please test printing again. If printing fails, or if the Print Spooler fails to start, please proceed to the next step.
Step 4: Run Microsoft Fixit:
I'm going to have you run a Microsoft Print Fixit Tool to identify and correct any print system issues or Registry corruptions on the computer.
Please click here to access the Microsoft Fixit website
Once the page opens under section (2) select Print, fax, scan, share or save.
Under section (3) select Run Now for Diagnose and fix printer and printing problems automatically
Once the download is complete please follow the onscreen instructions to run the Microsoft Tool
Once the Fix has run, please test printing again.
Please respond to this post with the result of your troubleshooting. You can also say 'thanks' for responding by clicking the 'thumbs up' icon below. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

HP Envy 4500 Will not print legal sized

I have an HP Envy 4500 and Windows 8, and I am trying to print a legal sized document from Microsoft Publisher.
The document will only print half of the page.
When I first purchased the printer, I asked if it was compatible with Windows 8 AND if it would print legal sized, and was told yes. When I began using the printer, it was printing legal sized just fine, not it's only printing half the page.
I have looked under all the settings, everything is set to print legal, the only thing that is not set to legal is under the Network Properties, under the "General" tab, where it says available paper - letter. I cannot get that to change to legal, and am not sure if this is the reason why it's not printing.
I have scanned and cleaned my computer up, there are no viruses, malware, no pop ups, etc.
I have checked to see if there is an update for my printer driver, and there is none.
I need to be able to print legal.
Thanks in advance.

Hi momfor2,
I understand that your printer is no longer printing legal size pages. I will do my best to help you with this issue.
I recommend Resetting the Printer to clear any errors and try printing again. I also recommend Aligning the Cartridges Solution eight: in this document for Troubleshooting Print Quality Issues.
I hope this information helps, please let me know.
Thank you,
I worked on behalf of HP.

HP ENVY TouchSmart & HP ENVY 4500 e-All-in-one-Printer

My HP ENVY 4500 e-All-in-one-Printer has been installed & uninstalled twice. It is presently uninstalled. When you first install & print test is prints from my HP ENVY TouchSmart w/Windows 8.1. After the initial installation is tells me its offline. I have this same printer installed on an older laptop running Windows 7 & it prints perfectly every time. I run a test result paper on my printer and it tells me there are NO PROBLEMS found. So, it has to be my laptop.
I have looked at every help page I can and have tried everything it says will fix it included the HP Doctor and nothing works.
I ask our tech guy at work and he is also puzzled. I am no where near a tech so I would really appreciate your assistance.
Thank You!

Hi NittanyLions1,
I would like to help you with this conundrum. From your description, it sounds like the software is installing properly but tells you the printer is offline. This sounds to me like a communication issue. You mentioned that you have another Envy 4500 and it works fine with an older laptop running Windows 7. What operating system is on the computer you are trying to use this printer with, and are both of these printers on the same network or is the other one with the Windows 7 in a different location?
While I wait to hear back from you, please complete the solutions offered in the following document; 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Why is my Envy 4500 printer not centering the photo when it prints

when printing photos all of a sudden the pictures came out uncentered

Hello @wooly1,
Welcome to the HP Support Forums!
I understand that when printing photos from your Windows XP computer to your HP ENVY 4500 e-All-in-One Printer, the images are printing off center on your paper. I would like to work with you today with resolving this issue. However, I do need to verify a few things first in order to provide you with accurate troubleshooting steps:
1. What program are you printing photos from?
2. What size is the paper that you're printing photos on?
3. What type of paper (plain, glossy, matte, etc) are you printing photos on?
In the meantime, can I please have you run an alignment on your printer to verify if your print system is just misaligned. After running the alignment, please try to print a photo again.
How to Align Printer:
1. Load plain white paper in the paper tray.
2. On the printer control panel, press the Down Arrow () to select Align Printer, and then press OK. The printer prints a test page, and then prompts you to scan the page.
3. Lift the scanner lid, and then place the page on the glass according to the instructions on the alignment page.
4. Close the scanner lid, and then touch OK.
Please let me know if the alignment resolved your 'off centered' print issue. Should you still be experiencing issues be sure to respond with the answers to my questions above. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Unable to scan on my Hp envy 4500 printer I an iPad no laptop

do not know how to set up the scanning it says no computer found everything else seems to work fine.

Hi , Welcome to the HP Forums!Thanks for posting. I'd like to help you with the issues you are having scanning from the front panel of your HP ENVY 4500 e-All-in-One printer. The process to enable the Scan to Computer feature that you are trying to use differs depending on what computer you are using, so what operating system, and version do you have? Mac or Windows ? Either way, you'll want to make sure you have the HP Full Feature software installed on your computer. You can download it here: HP ENVY 4500 e-All-in-One Printer series Full Feature Software and Drivers. Let me know your OS, and I can give you the steps to enable the Scan to Computer. I look forward to hearing back from you!

Envy 4500 not printing entire page from iPad

We recently set up a new Envy 4500 for wireless printing only - there is no computer connected to it. Set up went fine and the iPad found the printer easily. I did not install anything on the iPad to make it find the printer. It prints well but is not printing the heading at the top 1/4 of the page from a PDF. Any ideas?

Hello SMG17,
Welcome to the HP Support Forums!
I see that the ENVY 4500 was setup fine for printing from an iPad, however, the top 1/4 of the page is not printing. Nothing is needed to install on the iPad to allow this printer to print, with that said, you can install Apps that can give you more printing options.
Try first, updating the printer and the iPad.
HP LaserJet P1102w Firmware Update Utility
Update your iPhone, iPad, or iPod touch
Have you tried printing from different applications, for example, Notes on the iPad? To see if this is an issues with the AirPrint driver, the printer or the file, open Notes and type a couple words, hit the Share button and send the print.
Let me know about the updates and if Notes print fine.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP ENVY 4500 Printer Windows 10 printer wont print

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