HP Envy 4501 printer

I have a HP 4500 envy wireless printer and want to make a scan from it into my I Mac. How do I do this?

Hi @Larryberberich1 , and welcome to the HP Forums!
I see you are looking into scan options. I'd like to help!
I would recommend utilizing this document:
How to Scan
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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How do I scan multiple pages into one pdf document on a HP Envy 4501 Printer

My HP Envy 4501 Printer won't let me scan multiple pages into one pdf document.
I went to "Advanced Settings", clicked on "file" and made sure that the check box next to "Create a separate file for each scanner page" was unchecked.
When I clicked the Save button it showed the page that I scanned and showed 1/1. On the right side it had options for changing the brightness and Contrast, Rotate and Crop and "Back", "Save" and "Done" buttons, but nothing about scanning another page.
Not to mention HP's Customer Support is useless!
I'd appreciate any help I can get with this problem.
Thanks,
Mark

Hi BH,
I see your diagram. I just scanned something. The screen that I'm looking at right now shows the preview page and the scroll box to the left of that just like in your diagram. The screen does not show the + button nor does it show the red x button under the scroll box as in your diagram. I can't see the plus sign because it is not there.
I tried re-installing the software and drivers as you suggested but that did not have any affect.
Thank you for trying to help me with this problem but it hasn't worked, therefore I can't mark the reply "Accept as Solution".
I've noticed that on HP's support forum web page there is only 1 solved request for assistance. That doesn't give me much confidence in HP.
Please reply back to this post to let me know if there is anything else that I can try or if you know someone else at HP that can help.
If I don't here back from you, I'm returning this HP Envy 4501 Printer to get my money back to use it to buy a printer from one of HP's competitors.
Thanks,
Mark

HP Envy 4501 printer jams

I bought this printer on black friday and had nothing but problems with it since I got it. Every time I try printing it jams. I have normal paper in it so not heavy or anything but cant figure out why it keeps jamming. It also says offline most of the time when I try printing wirelessly. PLEASE HELP!

Hello jhartwig.
Welcome to the HP forums! I understand your concerns with your Envy 4501. Please follow this entire HP document on 'Paper Jam', as this could resolve your issue.
What is your operating system on your computer? Windows or Mac.
Please follow this HP document on 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print.
Let me know if this resolves your issue or not.
Looking forward to hear from you.
I worked on behalf of HP.

Hp envy 4501 Printer will not accept my e-mail password

I am trying to print from e-mail but the ePrint will not accept my gmail password.

Hi @Beckyl
Welcome to the HP Support Forums. I see that you would like to add your Gmail account to the HP ePrint app.
Please try using the settings below to add your Gmail account to the HP ePrint app. Please note that you will need to have two-step verification turned off. If you are unsure how to do this, please follow the steps in Google’s Turn off 2-Step Verification document.
POP Settings
Email:          your personal @gmail.com email address
Description:    can be whatever description you prefer, it can be something as simple as ‘GMail’
Password:      this is the password you use to log into your GMail email account. It is important to exactly enter the password as you set it up including capital letters and special characters.
Host Name:      pop.gmail.com
Port:           995
SSL:            On
Please let me know how things turn out.
Regards,
Happytohelp01
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I work on behalf of HP

HP Envy 4501 won't scan multiple pages into a single document

My HP Envy 4501 Printer won't let me scan multiple pages into a single pdf document.
I already made sure that the checkbox "Create a separate file for each scanned page" is not checked under the file section in advanced settings.
After I scan the first page, I do not get a screen with a + (plus sign) that is supposed to allow you to scan additional pages into the same document.
Is there any way that I can get a fix/update for my HP Envy 4501 Printer software that would show the screen with the + (plus sign) that allows you to scan additional pages into the same document after you scanned the first page?
At this point, if I don't get this problem fixed soon, I'm about ready to return my HP Envy 4501 Printer back to the store I bought it from so I can get my money back and buy a printer from one of HP's competitors before my store warranty runs out.
I am very dissatisfied with HP's printer software, their support services and their web sight that doesn't work half of the time.
Thanks,
Mark
This question was solved.
View Solution.

Hi Mark,
Great to see you are up and running now.
Such an information is available within the online documentation at hp.com:
Scanning additional pages is supported at 300 dpi or lower.
http://support.hp.com/us-en/product/HP-ENVY-4501-e-All-in-One-Printer/5304875/model/5368518/document...
Regards,
Shlomi
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Why doesn't HP Envy 4501 scan look like a real photo when I scan a photo

I was trying to scan a photograph using the new HP Envy 4501 printer/scanner. However, not only does some of the photo scan in pieces, none of the photos (I've tried different dpi's from 300 clear up to 1200) look like a photography when you open up the file. I have also tried making them .bmp, .tif, and .pdf. I never had this issue with my old Dell printer but if I can't get a photograph to look like a photograph on the HP Envy, I will have to buy a different printer.

Hey there ! Thank you for posting on the HP Forums! I should be able to lend a helping hand regarding the scans coming in pieces. The first thing I suggest is to scan using a different program such as Microsoft Paint. This will be a good way to see where the issue is coming from. Open Microsoft paint by clicking on the Start icon and typing Paint in the little search bar. It should be the first one that pops up. Once you have paint open press the file icon at the top left corner and click on "from scanner or camera". Select you scanner and scan the image. See if it shows up in pieces. Please post back and let me know how it goes!

HP ENVY 4501 e-All-in-One: Unable to Find Printer

I just recently got a HP ENVY 4501 e-All-in-One. The printer is connected wirelessly to my router but after I installed the software, it was unable to find the printer. I have tried it on 3 different computers. 2 with Windows 7 and the other with Windows Vista. How can I get the computers to find the printer? Also, can a Linux system also use the printer?
Thanks.

Hi blanchard10,
Welcome to the HP Forums.
I see that you are having some installation issues.
Just so you are aware, no Linux driver is available for this printer at this time.
I do have a few steps that we can try in the attempt to install the printer on to your Windows 7 and Vista computers.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Seeing that you are attempting to install the printer with a wireless connection, we do need to have the software and drivers installed on to each computer.
Here is the HP ENVY 4500 e-All-in-One Printer series Full Feature Software and Drivers.
Please make sure that you do NOT have any firewalls or anti virus protection running while doing the installation.
Save the download to the Desktop of the computers so that it creates its own icon. This will make it easy to find the download when it is completed on each computer. Double click the new icon and follow the installation instructions. The installation will give you connection options. Select wireless.
On the front panel of the printer, we will need to go through the Wireless Setup Wizard. To get to the Wizard we will need to be on the main display of the printer and touch the Wireless icon on the top of the printer window. Select Settings and then select the Wireless Setup Wizard and follow the instructions to connect to the network. You will need the IP address once the printer is connected to add to each computer when prompted to do so.
Please write me back if you are still having issues or if you have any other questions.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

How to print coupons from my hp envy 4501

Im having trouble printing from coupons.com or redplum.com with my hp envy 4501 .. ive already installed the hpeprint app can someone please help.

Are they printing with bad print quality, or blank pages, or will the printer not print at all?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Printing from another device to the HP Envy 4501

We purchased this printer because we were supposed to be able to communicate with all of our devices. We have a laptop that can print to the printer, but we are unable to scan from the HP Envy 4501 to that laptop. It only wants to scan to our desktop, but the printer was only set up as a wireless printer (no USB's). Are we able to scan on the printer to any device and if so, how do we get this set up and enabled?

Hi,
You may have to start from your computer first:
    Double click printer icon on desktop,
    Select Manage Scan to Computer
    Click Enable -
You can start this automatically with Windows BUT you will get an arror message if you turn on the computer BEFORE the printer.
Regards.
BH
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How to print transparencies on HP Envy 4501

Hello,
I have an HP Envy 4501 All-in-One and I am having trouble printing transparencies on Word. When printing on Word, there is no option for transparencies. I've tried all of the options but the ink never dries onto the transparency paper.

Did you try printing on the other side of the transparency?
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I am not a HP employee.

Regarding HP Envy 4501 All-in-one printer

I just got a HP Envy 4501 All-in-one printer. Can I have a USB cable and Wireless hooked up at the same time?

Yes.
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Hp envy 4501 does't print just leaves blank pages

My Hp envy 4501 doesn't print. It just makes printing sounds then the page comes out blank. I just put in a new ink cartage in the slot. Please help. I need to print out my large essay. My model number is SDGOB-1301

Hi there @Heyitsdavid !
Thanks for contacting the HP Forums!
I can see by your post here that after installing a new cartridge the printer is producing blank pages. I should be able to provide useful information for locating a fix so you can get printing your essay!
If it is the cartridge causing the problem and you need to get that essay printed and out of the way. The printer works on a single cartridge mode. This means if you remove the problem cartridge then the printer can use one cartridge to print. The black cartridge will print grey scale and the tricolour will mix colors to make black.
Does this blank page only happen when printing from the computer?
The first thing you will want to check when getting a print quality issue is to perform a stand alone copy on the printer. To perform a stand alone copy please follow the link for Copy Text or Mixed Documents. this will let you know if the issue is related to the printer hardware or the computer software.
If the copy IS blank then please follow the document for Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP ENVY 4500 and Deskjet In...
If the document prints WITHOUT quality issues then you are likely looking at a software problem within the computer. If that is the case, for me to provide relevant troubleshooting steps I will need you to provide me with some info on the computer. What operating system your computer is running (ex. Windows or Mac). If you are running Windows please provide the bit version of Windows (ex.Windows 7 32-bit or Windows 7 64-bit.)
If you are running Mac but don't know the version, please follow the link for: Finding the OS X version and build information on your Mac
If you are running Windows but don't know the version, please follow the link for: Which Windows operating system am I running?
If you are unaware the bit-version on your windows operating system, follow the link for: Is the Windows Version on My Computer 32-bit or 64-bit?
Please post back with your results of troubleshooting and let me know how it goes!
thanks again for chatting on the HP Forum!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Maximum paper thickness for hp Envy 4501

HI, my DH bought an HP Envy 4501 recently, and while it works beautifully, I'm in the middle of a project for him, and need to know the maximum paper thickness that I can print on with it. I know that cardstock, for example, comes in varying thicknesses, and I'm wanting to make sure what I'm thinking will work. Thanks in advane everyone!

Hello whitetigress90,
Please click here to access the Specifications for the printer.
Look under "Paper handling - specifications".
Regards,
Jabzi
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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Variable scan quality with HP Envy 4501

I see my scan quality is variable on different days. Sometimes the same scan comes across granier than other days. I then try restarting unplugging reinstalling printer etc. Works sometimes, sometimes does not
Any clue what's going on?
See these 2 examples. You see a certain graininess in the second image

Hi @sidpri,
Welcome to the HP Forums!
I understand that you are getting variable scan quality with your HP Envy 4501. I am happy to help!
I would suggest, to make sure the printer's power cable is plugged directly into the wall outlet, and not a surge protector, Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Also, to make sure the firmware is up-to-date. Getting Printer Updates for HP Deskjet Ink Advantage 3540, 4640, HP ENVY 4500, and HP Officejet 4630....
Another option is to go through this guide, Unexpected Scan Output Using HP Scan Application for HP Multifunction Printers When Using OS X v10.9.... (This guide will work with Mac OS X 10.10 as well.)
Hope this helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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Re: hp envy 4501

i have lost my disc for my hp envy 4501 wifi and can't get my new computer hooked up to printer.

Hi ozzydog,
Welcome to the HP Support forums. I understand that you have recently gotten a new computer and you need to install your Envy 4501 driver onto your new computer.
I have included the Installing the Printer Software for a Wireless Network Connection document for you to follow. Please click on your operating system and follow the instructions. That will get the new printer installed onto your computer with the wireless connection.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP Envy 4501 printer

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