HP Envy 4501 won't scan multiple pages into a single document

My HP Envy 4501 Printer won't let me scan multiple pages into a single pdf document.
I already made sure that the checkbox "Create a separate file for each scanned page" is not checked under the file section in advanced settings.
After I scan the first page, I do not get a screen with a + (plus sign) that is supposed to allow you to scan additional pages into the same document.
Is there any way that I can get a fix/update for my HP Envy 4501 Printer software that would show the screen with the + (plus sign) that allows you to scan additional pages into the same document after you scanned the first page?
At this point, if I don't get this problem fixed soon, I'm about ready to return my HP Envy 4501 Printer back to the store I bought it from so I can get my money back and buy a printer from one of HP's competitors before my store warranty runs out.
I am very dissatisfied with HP's printer software, their support services and their web sight that doesn't work half of the time.
Thanks,
Mark
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Hi Mark,
Great to see you are up and running now.
Such an information is available within the online documentation at hp.com:
Scanning additional pages is supported at 300 dpi or lower.
http://support.hp.com/us-en/product/HP-ENVY-4501-e-All-in-One-Printer/5304875/model/5368518/document...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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How do I scan multiple pages into one pdf document on a HP Envy 4501 Printer

My HP Envy 4501 Printer won't let me scan multiple pages into one pdf document.
I went to "Advanced Settings", clicked on "file" and made sure that the check box next to "Create a separate file for each scanner page" was unchecked.
When I clicked the Save button it showed the page that I scanned and showed 1/1. On the right side it had options for changing the brightness and Contrast, Rotate and Crop and "Back", "Save" and "Done" buttons, but nothing about scanning another page.
Not to mention HP's Customer Support is useless!
I'd appreciate any help I can get with this problem.
Thanks,
Mark

Hi BH,
I see your diagram. I just scanned something. The screen that I'm looking at right now shows the preview page and the scroll box to the left of that just like in your diagram. The screen does not show the + button nor does it show the red x button under the scroll box as in your diagram. I can't see the plus sign because it is not there.
I tried re-installing the software and drivers as you suggested but that did not have any affect.
Thank you for trying to help me with this problem but it hasn't worked, therefore I can't mark the reply "Accept as Solution".
I've noticed that on HP's support forum web page there is only 1 solved request for assistance. That doesn't give me much confidence in HP.
Please reply back to this post to let me know if there is anything else that I can try or if you know someone else at HP that can help.
If I don't here back from you, I'm returning this HP Envy 4501 Printer to get my money back to use it to buy a printer from one of HP's competitors.
Thanks,
Mark

Scan multiple pages into a single PDF document?

How can i scan multiple pages into a single multipage PDF file?
I've seen similar questions posted, but I haven't found any good answers. The only advice i saw was to scan each page as a separate PDF document, then merge them into a single PDF using third-party software.
Obviously, i don't want to have to do that.
I can't believe that there really is no way to do it using the existing HP print/scan utilities provided with the hardware.
My printer/scanner is the "HP Photosmart 5514 e-All-in-One Printer - B111h", and i'm running Vista (64-bit) on an HP Pavillion notebook.
This question was solved.
View Solution.

Hi,
From the HP Scan software (Start > Programs > HP > HP Photosmart 5510 Series > HP Scan) select PDF and ensure the resolution is 300 DPI or lower.
Ensure the Show Scan Preview option is checked and click on Scan.
Once scanning the first page completes, place the next page on the glass and click the plus button below the scan preview...
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Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Hi mdtolbert54,
There is a program that comes with the printer called the IJ Scan Utility that can assist you with scanning multiple pages into a single PDF document. To do this, please follow these steps:
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6. Once all settings have been selected, click the OK button at the bottom of the window to save the changes. The IJ Scan Utility main screen appears.
7. Click the DOCUMENT button. Scanning starts. Click the CANCEL button to cancel scanning if needed. Scanned items are saved in previously selected folder location specified in the SETTINGS... window.
If you find that you need advanced scanning options such as adjusting resolution, brightness, contrast, saturation, color balance, etc. in addition to the options selected above, please click on the SCANGEAR button on the IJ Scan Utility Main screen, then adjust the items as necessary.
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Hope this helps!
This didn't answer your question or issue? Please call or email us using one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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This question was solved.
View Solution.

Hi C_Maier,
I can not see the available options when it is disconnected. A screenshot when it is connected would be best. I have done some research though, and believe the option to select 'save all pages to a single file' may only be available if your printer has a document feeder, and of course as you know, yours does not
I know with 10.7 and higher the option is there even with flat bed only printers. You might consider upgrading the OS.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Hi @FentyFly ,
I see by your post that you would like to know how to scan multiple pages into one file. I would like to help you out today.
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Scan.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi,
Sounds like the software is not fully installed. My suggestion: re-install Full Feature Software and Drivers for your printer.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Regards,
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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I see that you would like to save multiple PDF documents into one file. I would like to help you out today.
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Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Envy 4501 won't scan multiple pages into a single document

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