Hp envy 4502 cutting off tops of photos

When I try to print photos with my Envy 4502, the photos always are cut off at the top - anywhere from 3/4" to practically the entire photo.  The results are never consistant as to how much of the photo is cut off, but it is ALWAYS cut off.   I am using Corel Paint Shop Pro X6 (64-bit).  I am using glossy photo paper (230gsm, 10 mil) and have tried custom setting the margins, which doesn't seem to have any affect.  I set up the printer to photo paper, borderless off, and have tried using the best resolution and the normal resolution.  Nothing seems to help.  I am up to date with the driver and software for my printer and also for the Corel program.  I sure hope you can help.  I feel like I am wasting so much ink, which is so expensive that I can't afford to print out unacceptable prints.

Welcome , I would like to see if I can help you with printing your photos correctly. I was wondering, if you save the photo and open it with another program - does it print properly? When you explain the photo is cut-off, does it look like the photo is shifted, cropped or just missing? I found several documents that talk about the print settings, you could see if any have a setting you haven't tried yet;Print Photos Saved on Your Computer (Windows)Printing Documents (Windows)Printing and Changing Print Settings (Windows)Changing Print Settings in Windows 8Changing Default Print Settings Please let me know if any of these steps resolved your issue, or if there is anything else I can do to help.  I look forward to hearing from you!  Thanks, 

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