HP Envy 700-214 Fails to install windows 10

Earlier this Year, I purchased an HP Envy 700-214 PC 64 bit, with Windows 8.1 that also provided a recovery partition. I have tried to upgrade to Windows 10, from the Windows Upgrade process, which failed 3 times. I then used the Media Creation Tool to download the 64bit iso from Microsoft, when I then burned to a DVD as an image. From my running 8.1, I accessed the DVD drive and ran the setup.exe. It ran through the who initial process of downloading updates and checking the PC for problems and space, It then gave me the options to upgrade and save my personal data. I then clicked on Install, which ran until about 25% completed. I then received a message that the install failed, without a hint of why it failed. I am just about ready to give up and stick with 8.1, as I have never seen such a mis-managed software process as this upgrade in my entire life.....

Hello, Have you used any third party partitioning/cloning software to change partitions sizes or installed an SSD and used partitioning software to clone the OEM factory image to the SSD? The Win 10 upgrade may fail if this is true. On another note the following article by Ed Bott may provide a solution. We know you must upgrade first to tie your device to an activation code so you can install Win 10 on the device again. Ed Bott provides a method for installing Win 10 cleanly that also activates during the installation process. Note, your current Win 8.1 install must be properly activated in order for Win 10 to activate properly. Try setting UEFI (BIOS) settings to defaults before attempting the clean install procedure described by Ed Bott in the above article.  Have a recovery option available if this fails. This method is going to require installation of all software you have installed now on Win 8.1.  You will be nuking Win 8.1 and starting fresh with Win 10. If it fails you will have to reimage Win 8.1 using a Microsoft Recovery Drive and a good system image stored on external backup drive, third party backup software, or use HP recovery discs to go back to the factory image. Backup the SWSETUP folder on current Win 8.1 installation to use to install HP software on Win 10. You also have Win 10 drivers at your PC's software and driver download site available if you have any driver issues after the Win 10 upgrade completes. Lastly, are you using a wireless keyboard or mouse? If so, try the upgrade or the clean install method (per Ed Bott) using wired peripherals. I have not seen any tips on this but it might help by limiting complexity. Did you run the compatibility checker tool included in the" Get Windows"notification program located near the system clock? Tom  

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