HP Envy 700 desktop computer issues

My HP Envy 700 desktop computer crashes within only ten minutes of use on only one account and it's very frustrating. It will not run long enough for me to run virus scans and it keeps giving me the blue screen.

Hi Andrzejowska,
Welcome to the HP Forums!
I see that your desktop is experiencing some unusual noise graphics stuttering and I would be happy to assist you! I recommend the following document on Downloading or Updating Software and Drivers for HP Computers. Please uninstall and reinstall the driver software for your graphics card and re-post with your results.
If the problem still persists please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
Regards
MechPilot
I work on behalf of HP
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Envy 700-327c Graphics Issue with Google Earth

Lettering not showing up in some areas: Search button, Tools>Options (no lettering ). Lettering not showing when typing in search box. Street view not exiting properly. Graphics Card: Intel(R) HD Graphics 4600 ver: 10.18.10.3621(5/17/14). Tried updating through Intel, but response was that card had been modified by computer manufacturer, seek update through HP.
Have tried un/reinstall.
Have not had any issues with anything else.
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Chop21, welcome to the forum.
This is not a hardware problem. I suggest that you go to their Support page for help. They are the experts on their program.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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Envy 700 w/Windows 8.1 Boots Past Advanced Start-Up Options Menu

I have an Envy 700 desktop with Windows 8.1. I'm trying to install a non-signed driver. I've gone through the documented process that is supposed to bring up the Advanced Startup Options screen, however when I do the Re-start it boots right past it and to the HP logo and proceeds to boot right back into windows again.
In fact I can't even get it to the menu to boot into Safe Mode without going into Command mode, msconfig, and manually checking the box to start into Safe Mode. Even then there's no way I've found to get to the Advanced Startup Options menu to stop doing signed driver checks.
Also I'm afraid some day if I have a real problem I won't be able to even get into Safe Mode.
Anyone have a solution...it must have something to do with the HP boot process not Windows.
Thanks!

I was never able to get the Advanced Startup Options menu to display more than maybe half a second before it continued to boot. I knew which menu item I wanted to select so just kept tapping the 7 key which is for disabling the driver signature checking and it did continue to boot as it has however my menu item did take affect so I was able to load my unsigned driver.
This issue has to have something to do with the HP routine I'm guess as it just blows right by the Advanced Startup Options to show the HP circle logo and boot normally. Hopefully there's some ideas on how to actually fix this...thank you for your support!

USER GUIDE for HP ENVY 700-200z

Where can I find a real users guide for the HP ENVY 700-200z, the user guides on HP Support site are only generic setup guides with really no useful detailed info on the HP ENVY 700-200z. I've downloaded all the guides and they do not contain the general info I was looking for.
I was ready to return HP ENVY 700-200z computer because I could not find the 4 USB inputs and 4 card slots, until I looked on NewEgg website and saw the front panel slides down. Plus the lights that show bluetooth, wiresless and other info is what I found from other internet sites because HP does not have a real users guide I can find.

Since no one has knowledge of a guide, maybe someone with a ENVY 700 series could help.
For starters, indicator light symbols on the top panel above the CD/DVD player/burner. I have seen the HD is working, wireless is on, bluetooth is on indicator light symbols any other indicator lights there?
This is like buying a new car without a owners manual.
I wouldn't have any trouble adding RAM memory, another HD or CPU or any of the hardware, or using W 8.1 or any of the programs, but just the simple things that that this paticular computer is equiped with is not shown on HP's website anywhere.

Where are the front USB ports on the HP Envy 700-210 Desktop?

I bought the Envy 700-210 desktop because it has so many USB ports. However, I can only find 8 - 2 on top and 6 in the back. According to the specifications, there are supposed to be some in the front. Do I have to take something apart to find them?
Thanks.
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VJR-Savannah, welcome to the forum.
Here is the Product Specifications page for the computer. If you look at the picture of the computer in the link, I believe that the front cover below the Red band slides down to expose the USB ports. This is how it works on my Envy 810-135qe.
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Intelligence is God given; Wisdom is the sum of our mistakes!
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HP ENVY 700-210xt CTO Desktop PC/windows 8.1: can't display 2nd monitor

Detail information:
- HP ENVY 700-210XT CTO Desctop PC
- One VGA port and one DVI-D port (used DVI-D to DVI-D cable to connect to second monitor)
- video card is a buildin card on motherboard
- Two monitors: AOC 10X16, Acer 12X15 (with both VGA and DVI-D ports) and both working perfectly if connected to computer thru VGA cable.
- When start computer, both monitors showing 'HP' and circle of stars to indicate Window is starting (so I think DVI-D connection and is fine).
- Then second (DVI-D) monitor shows no signal and VGA monitor continues and everything is fine.
- If I go to Devices/Project/Second screen and choose any of the options: Duplicate/ExtendSecond screen only, nothing shows. After awhile, system says can't find second monitor.
Questions:
1) if it is OK to use two different kinds/sizes of monitors?
2) what else I can do to make the computer to use the DVI-D monitor?
Thanks,
Ning

Hi,
If you can't see the basic HP UEFI boot menu information with a DVI connection then you have a hardware issue. It's either your monitors or DVI cable or the DVI port on your PC. It's definitely not a software issue as digital drivers don't get loaded until later in the Windows boot process.
Test the monitors and the DVI cable on another PC to ensure that they work correctly. Alternatively, try a different DVI cable and monitor on your PC.
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Moving Hitachi Desktop hard drive from pavilion's desktop to Envy 700

I need to get the information off of a defunct Pavillion m9177c to an Envy 700 but the power chords and data cables for the hard drives are different. Are there easy adapters available or should I try to find another drive box to use as a server? I think there are boxes that are used just for storage. But I could be wrong, Has to happen once

Both your older HP m9177c and your new HP Envy 700 computer should use SATA data cables and SATA power cables. The older computer may use a Molex to SATA power adapter. Please post the old hard drive's maker and model number for our reference.
If you have any further questions, please don't hesitate to ask.
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Very poor sound quality on bluetooth headphones through HP Envy 700-074 desktop

I recently purchased a pair of Bose AE2W wireless bluetooth headphones to use with my HP Envy 700-074 desktop computer. After successfully pairing the headphones the sound quality is extremely poor. I know the headphones are not the pronblem since they sound beautiful when paired with my iPhone or iPad.
I have tried updating the driver, but I have the most current version installed according to the computer. Adjustment of the Beats Audio controls or any other sound controls does not help.
SKU:H5Q09AA#ABA
CK SN: {Private Information Removed}
704219-001MX
WO:000037025247
Any help or suggestion much appreciated. Thanks

Updated OS to Windows 8.1 and now I have ABSOLUTELY NO SOUND on any bluetooth audio devices. From bad to worse.

Basse doesn't seem to work on HP Envy 700-340 nz i7 Desktop

Hi all,
My problem is the following : I just bought new speakers for my computer with a pretty big one for the basse but it doesn't seem like there's any comming out of it. It was working on my previous speakers I just unplugged them and installed the new ones but now there's no basse on neither of them. I have a HP Envy 700-340 nz i7 Desktop, my drivers are up to date and I'm on windows 8. Can somebody help me?^^'

Hi,
You purchased a 2.1 speaker system?
I have a Bose 2.1 system.
Satellite speakers connect to audio out on the subwoofer.
Audio out on the tower connects to audio in on the subwoofer.
Jaco
Errare humanum est.

Help installing a second hard drive in HP ENVY 700-230qe CTO Desktop

I am trying to install a Western Digital 1.5 TB (model # WD15EARSSP) internal hard drive to my HP ENVY 700-230qe CTO Desktop PC. Would you please provide me the instruction menu and procedure for the second HD installation? What kind cable and other supplies do I need to connect the new HD to my PC? SATA cables: Straight–Straight, Straight–left angle, Straight-right angle… etc.
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Bling888, welcome to the forum.
Here is a guide that should help you. Be certain to watch the video. You will need SATA III cables; power and data. Although, the SATA 1.0 cables will work fine if you don't have the others. I have found that the straight cables have always worked for me.
Please click "KUDOS Thumbs Up" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Can't add HP8600 on my desktop computer, but no issues with wireless devices

Summary: How do I access my HP8600 that is connected wirelessly to a router from a computer that is connected to the router by ethernet cable?
Description: My HP8600 is in one room of my house. It is connected wirelessly to a linksys EA6500 router. I have no problem setting up and than printing to any of the laptops or any device that connects wirelessly. However, I have a desktop computer that is connected to the router by an ethernet cable. How do I use the HP8600 as a printer for my desktop?
System Info:
Printer: HP8600
Router: Linksys EA6500
Desktop Computer: Windows XP
I thought I could just add the printer by putting in the static ip address when i try to add the printer and "Connect to this printer".... but it never finds that printer.
Any help is appreciated, thank you in advance.
This question was solved.
View Solution.

Hi,
Looks like you want to connect something like the following image:
Please check the following manual and set them up for your printer:
http://h10032.www1.hp.com/ctg/Manual/c00389927.pdf
Regards.
BH
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RAID 1 support ENVY 700-515xt desktop

Does my new ENVY 700-515xt ( product # K7X03AV) ,MSI Kaili2 motherboard, Chipset Intel Z97/Z87 ,OS Windows 7 support RAID 1 and if so what must I do to configure it.

Hi, This posted article will give you some background information so read though it at least twice.Make a complete image of the system hard drive as a safety precaution.All data on the target drive will be over written so back it up before proceeding.Install the Intel Rapid Storage Technology RAID driver (IRST).Go into MSCONFIG and set boot to Safe mode and save the change.Power off and reboot your PC in the BIOS menu (tap the ESC key after power on).Select F10 for BIOS setup and then go to Storage Menu-->Storage Options and change the SATA Emulation to RAID. Save the change and boot up into Safe Mode.If OK at this point then go back into MSCONFIG---> Boot and uncheck Safe boot, save the setting change and reboot.If OK at this point then your PC is ready to configure for RAID.Go into the Control Panel and select IRST.Go to the Help screens and review how to setup a RAID 1 volume.

HP Envy 700-414 won't boot up. HELP!

Hi all,
I had recently downloaded Ubuntu 12.10 and was planning to dual boot with my HP Envy 700-414 (with Windows 8.1). The installation seemed like it was going good, then Ubuntu prompted me for a restart to complete the installation, however, when it restarted, it won't boot up Windows 8.1 OR Ubuntu. It will just remain frozen on the HP logo. I've tried to go into the BIOS or changing to boot to boot from my CD again so I could attempt to re-install, but when my computer turns on, it will just stay frozen on the HP logo.
And when I press F10 or F9 to change boot settings and what not, it won't do a single thing. It's like it's stuck or something. And I don't know how to go about troubleshooting this.
PLEASE HELP!!!!! I've had this desktop for less than a month! Could this be a motherboard or hard drive failure? (I REALLY hope not)
Note: I don't want tips on how to dual boot, I just want to know what I could do get my computer to boot up again. Even if it means I'll lose the data on my HDD.
P.S. - I also might have allocated too much space on my hard drive when I was trying to install Ubuntu. Don't know if that would have anything to do with it though.

Hello @RJ420,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your desktop computer is not able to boot up properly, and I would be happy to assist you in this matter!
To further diagnose this issue, I recommend following the steps in this document on Computer Does Not Start (Windows 8). This should help to boot your computer past the HP logo screen.
If the issue persists after completing all of the applicable steps in the document above, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

No audio output device is installed (HP ENVY 700)

I have no sound at all on my pc , either with my headphones or with the basic sound of the pc . I can not access the volume mixer. I have verified that my drivers are up to date . In recording device there is nothing, no audio device is installed in recording and sound.
Exploitation systeme : Windows 8.1 64 bits
Model : HP Envy 700-339

Hello @Matsau14,
I understand that your HP ENVY 700-339 Desktop PC has no audio and no audio devices installed even with your drivers up to date. I suggest that you try a back and factory recovery of your computer to ensure that you do not have a hardware issue.
To backup your personal information and ensure that it is not lost I would like you to review and follow the steps set out in the HP Support document: Backing Up Your Files (Windows 8), which will ensure your personal files are up to date.
***WARNING!! If you want to keep any emails or bookmarks/favorites you will want to back those up as well as I do not believe they are backed up in the HP Backup process.
Next, I would like you to review and follow the steps set out in the HP Support document: Performing an HP System Recovery (Windows 8), which will you through recovering your computer back to factory settings.
*** IMPORTANT - Your personal files such as libraries, personalization settings, user accounts, and desktop themes are permanently removed. As well the computer settings are returned to the defaults (the way it was when it came from the factory). All apps and software that were installed on the computer when it came from the factory are reinstalled, and their settings are reset to the defaults. Additionally, software, apps, programs, and everything that you have installed or saved on the computer are permanently removed.
If the above steps did not resolve your issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I would like to thank you for posting on the HP Forums. Have a great day!
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Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
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IEEE1394 card for HP Envy 700-109c

What Firewire ( IEEE1394) card would be the best one for the PC HP Envy 700-109c desktop. Which slot to place it ?
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View Solution.

Most of these PCI Express x1 - 1394 Firewire Cards should work in your HP ENVY 700-109c Desktop Computer. Install it in any open slot and move it to other slots as needed.
If you have any further questions, please don't hesitate to ask.
Please click the white KUDOS star to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
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HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
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HP Envy 700 desktop computer issues

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