Hp envy desktop does not start up past hp screen Or open bios

I got my gaming rig about two years ago and it has come stupid multiple problems, a corrupt hard drive which I haven't fixed yet and now it won't go past the hp start screen it just has the blue HP logo and I am unable to open bios

Hello @wavesurfer55,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your desktop computer is experiencing multiple problems, and I would be happy to help you!
To gain access to the BIOS on your computer, I recommend following the steps in this document on Recovering the BIOS. If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards  
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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    But I have a new information which might help. I did not see it during my last tentative but after a few minutes after Mozilla launch, there was like a bug report which were generated.
    I copy paste below. Hope that it can help :
    dd-ons: 2020Player_IKEA%402020Technologies.com:5.0.7.0,OrangeVideo%40orange.fr:1.2.1.12788,%7972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.5.1,jid1-FCM5fDwCWM3AQ%40jetpack:1.8
    AvailablePageFile: 240164044
    AvailablePhysicalMemory: 207122432
    AvailableVirtualMemory: 432594944
    BIOS_Manufacturer: Phoenix Technologies LTD
    BlockedDllList:
    BreakpadReserveAddress: 44236800
    BreakpadReserveSize: 37748736
    BuildID: 2014042122123
    CrashTime: 1399127287
    EMCheckCompatibility: true
    Email:
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1398928357
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a42, AdapterSubsysID: 02191025, AdapterDriverVersion: 8.15.10.2202
    D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e84}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 1130148
    StartupTime: 1399126032
    SystemMemoryUsePercentage: 95
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 4294836224
    URL:
    Vendor: Mozilla
    Version: 29.0
    Winsock_LSP: AVSDA over [MSAFD Tcpip [TCP/IP]] : 2 : 1 :
    AVSDA over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll
    AVSDA over [MSAFD Tcpip [TCP/IPv6]] : 2 : 1 :
    AVSDA over [MSAFD Tcpip [UDP/IPv6]] : 2 : 2 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll
    AVSDA over [Fournisseur de services RSVP TCPv6] : 2 : 1 :
    AVSDA over [Fournisseur de services RSVP TCP] : 2 : 1 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll
    AVSDA over [Fournisseur de services RSVP UDPv6] : 2 : 2 :
    AVSDA over [Fournisseur de services RSVP UDP] : 2 : 2 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll
    MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IP] : 2 : 2 :
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
    MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
    Fournisseur de services RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    Fournisseur de services RSVP TCP : 2 : 1 :
    Fournisseur de services RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    Fournisseur de services RSVP UDP : 2 : 2 :
    AVSDA : 2 : 0 :
    useragent_locale: fr

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