HP Envy dv6 7398ca. win 8 64 bit. During recovery disk 4, get 3f0 error

Hi,
I have a brand new HP Envy dv6 7398ca.win 8 64 bit. I had a problem that caused me to do a system refresh. After that, Windows update and MS Office would not update/install. Talked to Tech Support, they wanted me to go thru every service and started task to see if one was corrupt (requires reboots and update and recovery from win Update). Anyway, decided to do a system recovery/system reset. I had recovery disks and files backed up, so thought I should be fine.
During Recovery (from Win 8, recovery manager) when disk 4 was inserted, it gets to 56% and then stops with the 'dest drive not connected' msg. The system hangs and have to power off. Tried a couple times, then went to sys reset. got to disk 4 again and then 3F0 msg with 'boot device not found, install os on hdd'. did quick check on hdd, all ok. Am running a full check now, but takes 5 hours(geesh, like back in the 80's again).
I can't believe the hdd is bad, because it goes through format, and 4 disks of loading files ok, and keeps stopping on the same spot.
Any ideas, before I finish waiting the 5 hours (1tb drive). Any ideas for after it finishes the test (I'm betting it's okay).
Thanks so much!

Hello socalfun64,
You’re getting an error 3f0.
Here are steps that Big_Dave wrote that might help with the problem.
The below solution may correct this problem:
Download UEFI Shell x64, rename the file to shellx64.efi, move it to FAT/FAT32-formatted USB-flash. Label the USB flash drive something that you will quickly recognize.
Insert the USB flash and then power up the HP UEFI enabled laptop and tap the ESC key to allow you to display the Start up menu.
Select Boot device Options (F9)
Select Boot from EFI file
Select the USB flash drive and hit enter
You should now see Shell.efi. Hit enter.
Ignore all the screen information that scrolls down on the screen
Once in the shell enter bcfg boot dump to see current boot manager entries. Option 00 should be the hard drive or SSD, option 01 the USB drive (UEFI) and option 02 the Internal CD/DVD Rom drive (UEFI)
This posted HP document will give you some ideas on how to remove, reorder and add the entries in the EFI boot manager. Review #3
If you’re not able to correct the problem, you may have to send the laptop in for repair.
Here is a link to a number to call HP and see what options they have to repair the laptop.
Let me know how everything goes
Have a good day.

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