HP Envy m6-1125dx Laptop Hinge Issue

I have the same issue with my m6-1125dx as everyone else with the hinges. It seems to be very common and I don't know why this problem hasn't been resolved.  This issue is starting to cause the "lip" on my screen to detach. Can you please give a resolution?

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Similar Messages

  • HP Envy M6-1125DX Broken Hinge

    I have an HP envy m6-1125dx laptop; the left hinge broke a while back. I was using it as is but in due time everything got far worse. Now all I have is ripped out LCD screen and the basis of the computer. I am using my laptop as a desktop.  When the issue first started I tried anything from tape to glue to make it work. Since the issue started right around the time the warranty expired I did not try any course of action. However I would like you guys to know that this is not the first time I am seeing the issue. Starting from pavillions until envy I have seen many cases where the hinges gets ripped out. And to be honest it looks like it is the same in the new form factor. I have receipts and serial numbers whole 9 yards. Thank you for reading. 

    Hi @yigitka ,
    I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
    If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
    Regards,
    George
    I work for HP

  • HP Envy m6-1125dx Laptop running windows 8

    This is my problem - any and all help you can give me I would be verry verry greatful !!!
    (1st time here - hope Im doing this correctly)
    HP Envy m6-1125dx Laptop running windows 8
    The screen is Black but you can still see something in the background -
    if you put a light behind the screen you can see it more clearly.
    I originally thought it was the lcd so I changed that out for a new one - when that did not work
    then I change the lcd ribbon cable.
    (both brand new and currently installed)
    But I still have the same problem.
    Black screen still the same way as discribed before.
    Im thinking it has to be a software issue....
    Please help !!!
    have anyone ran across this problem before -
    been reading forums for the past 2 days and have not
    came accross anything that help.
    Thanks you so much for your time,
    Have a wonderful day.

    Hi Johndoedoe,
    Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that you replaced both your screen and you lcd ribbon but are having the same issue with the image on screen being dark until your provide a backlight. This actually indicates a problem with your display inverter. Normally, your Maintenance and Service Guide will show you where that part is but this one doesn't unfortunately. I would recommend calling HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America.
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
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    Thank you,
    BHK6
    I work on behalf of HP

  • HP Envy Touch smart laptop hinge broken

    
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar

    The hinge is broken on the right side of my laptop -- the entire black undersection is loose causing the disc drive drawer ro be askew......please help, where do I get this fixed and is it covered under warranty??

  • DM4 Laptop - loose hinge issue causes display go blank - on TWO laptops

    Hi - I want to know if hinge issue is a know on HP DM4 laptops ... 
    I have two DM4 laptops.. one was fixed under warrenty and other one same issue and not under warrenty any more... 
    this is really fustrating .. it's the similar issue.. wondering if this is known issue .. and HP is fixing it for free????
    if HP isn't helping customers..
    please let me know if there is a cheaper way to fix the issue ?    -- 
    thanks 
    agokani 

    Done a few DM4 series hinges & most had broken the actual thread points in housing frame rather than hinge.
    You need have a look yourself as far far cheaper & not too hard if compitent with hand tools. HP service manual from downloads section will help in stripping down to evaluate issue.
    Hinges are cheap for example:
    http://www.ebay.com/itm/HP-Pavilion-DM4-1000-2000-series-Right-and-Left-Hinges-hinge-sets-608214-001...
    Screen going blank could be screen cable damaged due to hinge area fault, again screen cable not expensive & replaced easy if use some care & thought.
    You may be wise contact hp with the issue & see if they willing to do a discounted or free repair but from my experience you will end up chasing your tail without valid warranty or being prepared to pay rediculous repair costs ... a few guides & videos should be easily found via google to help you do the repairs ...
    Like my post? Click Kudos (thumb+) to show appreciation.

  • HP Envy 6 1210sw - both hinges broken, already repaired two times

    Dear Support Team  / Forum Users, I am writing to seek for advice on the famous 'broken hinges' issue, this time with my 2 years-old HP Envy 6 1210sw laptop.  Both of the screen hinges are broken now (for the third time), which makes it impossible to use the laptop comfortably of course. This particular machine has already been serviced twice due to the same issue - I have always got a new screen lid replaced. However, as this is a design fault, the hinges would be broken again after 4-6 months of usage. The warranty on the machine has ended in April 2015, however the warranty on the screen lid / hinges must have been extended, as they have been replaced. It makes no sense though to replace them over and over again with a new screen lid, as they will brake anyway. HP, please advise what could be done in this matter - do you replace the badly designed machines with the new ones? Thank you for your support.

    Hi @MV91 ,
    I have sent you a private message. If you are not sure how to check your private messages then this post has instructions that will guide you through the process.
    Regards,
    George
    I work for HP

  • Envy DV7-7333cl Laptop need password help

    I have a Envy DV7-7333cl Laptop.  I have used the fingerprint scanner to login.  I loaded window 8.1 updates and on reboot scanner didn't take my fingerprint. I forgot the password, I cannot get past the login. help. Didn't load a recovery password changer on to a usb flashdrive. Please Help.

    Do a System Recovery to get the machine back to Factory settings.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
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  • Hinge Issue

    The screws are falling out of the plastic case of my HP Pavilion dv7 Notebook around the hinge area.  I have seen others ask about this same issue on other models.  Are the hinges universal or model specific.  Where would I get replacements for my machine?  Are they easy to install?
    This question was solved.
    View Solution.

    The first thing I would do if you haven't already, is check the warranty status of your laptop...
    Hinges are specific to each model. You can find replacement hinges for your machine on Ebay for usually around $10 depending on the specific model.
    Replacing them yourself is a fairly labor instensive job as it requires you to almost completely take apart both the palmrest assembly and the screen assembly. You can find well done tutorials that will walk you through the process start to finish, but if you have never tried to do something like this before, expect it to take an hour or better.
    One other thing, if you have screws falling out, you may have issues with the plastic pieces such as the base of the laptop and the back lcd panel where the hinges screw in. If the mounts for the screws have broken off (which is pretty common with hinge issues) you may be needing to replace more than just the hinges.

  • Envy m6-1125dx will not power on

    I have an Envy m6-1125dx Windows 8 notebook. Issue: I hit power button to turn on. It lights up for a second and immediately goes back off. Does not power on anything or give any LED flash code.
    Things I have already tried: Cleaned fans. Removed battery, still same issue. Tested charger, gives proper voltage. Tested DC Jack, is receiving proper voltage. Reset power connections, still same issues. Inspected motherboard for any signs of damage, found none.
    If I were receiving a LED code it would be one thing, but not receiving any codes at all. Any help would be appreciated.
    Thanks,
    Jon

    Hijonfromnc,
    Welcome to the HP Forums! I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand you are having an issue with the power. You have checked the adapter and it is working. You checked the outlet and it is fine.
    You are not getting any beep codes or flashing lights.
    Here is a link that may help.Computer Does Not Start (Windows 8)
    Good luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • Planning to get a HP ENVY 15t Touchscreen Laptop | Intel Core i7 | 1080p | Backlit Keyboard

    One of my friend is sending me 
    HP ENVY 15t Touchscreen Laptop | Intel Core i7 | 1080p | Backlit Keyboard
    from USA mainly i loved these specs but right now i am in a confusion when i use it in india , just in case if something happens to the hardware or laptop not functioning properly will the nearest HP service centres present in india do the repair part under the global warranty provided , this is really urgent can you suggest me what to do ?

    Hi @gudapati
    Welcome to the HP Support Community! I see that you are have some questions regarding the Global Warranty. Here is an FAQ on the Global Warranty. If you have any further questions about your warranty or if the product is supported in India contact HP Support in India. Here is their contact information.
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • U430 Touch Screen Hinge Issue

     
    Hi,
    I have U430 Touch Screen Hinge issue, but lenovo service agents are not responding even if I give them the reference of below forum. Can you please help me resolve this issue as the laptop is under warranty (bought on december 2014)and it was not damaged. It was used last night and then just closed and kept on the bed. When I returned and tried opening it, I had this hinge issue. Please help me get this issue resolve at once.
    https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/U430-Touch-Screen-Hinge/td-p/1809492/highlight/false
    Link to image
    Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

    Hi, This is the third time I called them but they are persistent that it is not cover under warranty for U430T. I do understand that if it is an accidental damage then it will not be covered. But my point is, from my end, there was no damage on the laptop and simply closed it and tried opening it after a while caused it. Furthermore refering to the post link, it is mentioned by Amy Tuper that if it is under warranty and cause is not by damage contact support. It is also mentioned that Lenovo launched an investigation in which it was concluded that there was mount failure on this model. So, my question is, isn't there a possibility that this defect could have been the mount failure issue ? Last call, they state that it is just for U530T even when the post says it is for both U430T and U530T. People on the same post have posted that they got it repaired by Lenovo for free. I am not sure what to believe, the post posted by Lenovo or the support service ? Can you please escalate the issue as it is hampering my day to day work. Awaiting reply from your end.   

  • Biometric Reader no longer works on my Envy 17-j092r Laptop

    Hello Consumer Support Forum
    I purchased a new HP Envy 17-j092nr Laptop about 15 months ago that came with a biometric (finger print) reader. I just recently had to re-install the operating system and when I did that my finger print reader no longer lights up (blinks) indicating that it is reading my finger print.  I remember before I re-installed the operating system under device manager I use to see a catagory "Biometric device" which contained the necessary driver for the hardware. When I look at my device manager now there is no folder for Biometric Device. I believe what I need to do is to download the driver but I have looked everywhere under HP drivers and not able to find it. I also would think when I boot my computer that it would detect that I have a biometric reader and automatically download the driver.
    Any help on this would be greatly appreciated.
    Thanks,
    Jim

    jblackst2800
    Welcome to the HP Community Forum.
    There are two parts to the fingerprint logon with Windows 8.1 - the Native fingerprint logon Biometrics for Windows logon -- and the ability to support Third party software, in this case, HP SimplePass.
    The Native fingerprint logon is a feature of Windows 8.1 -- if it is still part of your Operating System, the infrastructure might show up on Programs and Features as Validity WBF DDK -- if you see such, Do Not delete it, not even should you get excited later and need to reset, reinvent, or reinstall your HP SimplePass environment.  This is not related to your HP SimplePass and you need to leave it be.
    =========================================================================
    Your computer's Support Pages:
    HP ENVY 17-j092nr Notebook PC
    You can use this Validity Driver from your notebook's Support Pages:
    Validity Fingerprint Sensor Driver
    The HP SimplePass program you need is in the following file along with the instructions for installation.
    ==========================================================================
    READ the first page -- nothing is garanteed.   You can heap blame -- this software can be stubborn.  Smiling.
    Open the file > Click on Download > Click “Open in Adobe Reader”
    Instructions to Upgrade HP SimplePass
    Follow:
    Procedure - Update / (Re) Install HP SimplePass
    Reminders: 
    You will be using Series 6 HP SimplePass; ignore references to Series 8
    Pay attention to Order of Events...
    I hope it works.
    Click the Kudos Thumbs-Up to say Thank You!
    And...Click Accept as Solution when my Answer provides a Fix or Workaround!
    I am pleased to provide assistance on behalf of HP. I do not work for HP. 
    Kind Regards,
    Dragon-Fur

  • Can i install a 32gb msata ssd drive on my hp envy 6 1002tx laptop?

    can i install a 32gb msata ssd drive on my hp envy 6 1002tx laptop?
    Is their any msata port in my laptop motherboard?
    is their any problem by installing msata in my laptop?

    Hi,
    Please check the following documnet to find down a slot on the system board because this is an option:
       http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c03282148/c03282148.pdf
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Can someone explain to me what the "loose hinge" issue is all about?

    my gf just bought a new MB and have had the pleasure of playing around on it for a little while. love it and it practically out performs my late 2007 MBP! the only con imo is the glass in front of the screen, but it's not my computer!
    i read on here about people claiming there is a loose hinge issue? i know if i close the lid to a certain point it shuts itself (maybe about 1/4 - 1/2 inch gap before the lid is fully closed), but i'm pretty positive that it's really just the magnets for keeping the lid closed.
    i mean, is it simply an issue of the magnets being a little stronger than what people are expecting or is the lid shutting on its own with a gap of several inches?
    anyways, the hinge on her MB seems perfectly fine.

    The Lightnng cable hasactive components and are not just wire
    Lightning cable's authentication chip found to offer "just enough" security
    Thus it appears that Apple is still having difficulty making cable that last.
    - Make an appointment at the Genius Bar of an Apple store. Bring the cable too
      Apple Retail Store - Genius Bar
    I have not has any problem with the Lighning cables that came with my iPad 4 and my 7G iPod Nano

  • Has anyone had a hinge issue on 2010 Macbook?

    My 2010 Macbook (purchased in December 2009, has a small hinge crack on the left side, and a large one on the right side (almost one inch long) It is a similar crack to that found with the Macbook Air. It has never been dropped, ruling out any excuse Apple has. Has anyone had a hinge issue?

    My 2010 Macbook (purchased in December 2009, has a small hinge crack on the left side, and a large one on the right side (almost one inch long) It is a similar crack to that found with the Macbook Air. It has never been dropped, ruling out any excuse Apple has. Has anyone had a hinge issue?

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