HP Envy m6-1225dx Battery Issues

Hi, I have an Hp envy m6-1225dx laptop which I have been using for about 9 months now but lately the battery has just stopped charging - It shows charging but the battery never charge; I have used the HP battery check but it shows different results from when it is plugged in to when it is not.
when running on battery power, it shows that the battery is OK (1) but when plugged into AC power, it shows the following output:
[edited image by Moderator]
I really don't know what to do about this. I'll appreciate your responses.
thanks.

Hi Oluwabunmie,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having an issue charging the battery and are getting different results when you try to test it.
Here is a link to Testing and Calibrating the Battery (Windows 8) to assist you with this issue.
Here is a link to HP ENVY m6 Notebook PC Maintenance and Service Guide, please note page 42, Battery for a replacement part number.
Here are links to HP Parts Store and HP Part Surfer for your convenience.
Please let me know the results.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Hi @sh41kh ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
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Possible cure for battery issues

hi
first of all i dont own the device yet
i am user of 5530,5800,n8,c7,701
i was looking farword to bring in my hands the first nokia wp7 but due to features missing and (in my opinion) little overpriced at the moment(as sim free) i will wait for the next nokia wp7
but being for a while in nokia forums i deside to write this atricle with my opinion about the battery issue (IF IT IS) with the 800
after reading many users facing problem with battery in different revious and forums about my N9 last longer or my N8 etc i deside to do a test with my current in use 701(1300milliamber battery and the brightness screen that nokia offers right now)
i left all day the phone connected to 3g and gprs data with about 5 min calls couple of textsand little browsing fmobi,little use the default browser,little use apps which connects to internet ...all these for about 1,5 - 2 hrs
it did last about 12 hrs same as some users with the lumia
Now if you dont belive me TRY THE SAME TEST BY YOUR SELFS
what i have understand (as i dont own the device) is that perhaps by default or out of the box (and especially the branded phones from the providers) is that featurs like wifi or data, nokia account, market place bing etc must be ON
if was the same issue with my 701 it will not go too far of course
what nokia possible can do is to do a frimware update which in start up or rebooting the phone....dark them,wifi,data,bluetooth,internet connection should be off by default like in symbian
i am sure the upcoming new customers will not have future complains
but i belive this is important as some poeple dont have the knowlege to do all these to turn off manual, especially in a new UI that they are using first time (wp7) and of course having a new phone most of them especially the non experts can think the battery drains so easy if all are ON
******* or at least nokia should make it like symbian to turn off automatic after closing apps,face,twitter,email etc
thanks for your time reading
for me after my Xmas bonus(if any lol) i will go for a windows phone(sim unlocked)either if nokia or other brand
of course i can wait for the next nokia model not because of the battery issue but i prefer in windows phone 7 bigger screen
thanks again

I must agree with your thinking...
When I first got my C7, battery wasn't lasting a day...
And the reasons was the ones you said...
e-mail was keeping data on, WiFi was always looking for a connexion
I won't say that the Lumia 800 can't have any battery issues, but first of all, it's our use that kill off the bettery...
Setting e-mil to work only once per hour, setting WiFi off when not used...
Only those 2 option give a bette life to the battery...

Is the battery issue with the 4s resolve or is it still a problem

I'm thinking of uupgrading to the 4S but don't want to if they are having battery issues.

Not everybody has problems. To see some reasons and solutions have a look at this discussion and the answer given by Lawrence Finch:https://discussions.apple.com/thread/3546270

IOS 5.1 and iPhone 4S - battery issues resolved?

Has the 5.1 update resolved your battery issues or created any new ones?
I just updated mine, and had to rush out the door so I couldn't test properly- I couldn't reset all settings to factory or recharge the phone to 100% but as is, so far no improvement at all. I wouldn't say I have the issue as bad as some others as my 4S lasts about the same as my windows phone (HD 7 - amazing phone if anyone wants a second phone or a change from ios, Android ***** so hard it hurts) and my old 3GS used to get after i updated it to 4.1 which was really bad, except I don't get so much "phantom drain" as that did. I do know that it could be much better as when I've reset my settings to factory before I've got a much better life span (what I'd expect from a smartphone) for a day or so before getting the bad battery again.
Any news, tips or findings? How has ios5.1 affected your 4S or previous model iPhone?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
iPhone User Guide

Genius Bar Feedback on Battery Issues

Ok..so I know there are hundreds of posts regarding various battery issues. I thought it might be helpful to post feedback on my genius bar visit today regarding my battery.
The issue with my battery is that the meter seems to be stuck at about 80% full, regardless of how much I use the iPhone or how long I charge it. I have no accurate way of knowing how much battery life I have left. I have even played 6+ hours of straight video to drain the batter and the meter never moves.
Fortunately, my lightning bolt icon (upper right corner) does eventually change to an a/c plug which tells me that the battery is fully charged even though the big green battery is always at 80%.
So the guy at the genius bar tried and inquired about all the usual tricks already discussed in this forum (restore, plug AC adapter to wall instead of USB, turn off wifi, bluetooth, etc). and concluded that it's most likely a software issue.
He did say however that the the usage statistics frequently mentioned here are controlled by AT&T and that it's functionality depends on AT&T sending some sort of over-the-air signal. Don't know if I buy that.
So, in a nutshell, they did not offer to replace the phone (not that they had any in stock anyway), but instead made a notation of the problem using my serial number and told me to wait for an Apple software update, which will most likely correct the problem. If it doesn't, then they can assume a hardware conflict and issue an replacement.
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G5 Duo-Core Mac OS X (10.4.10)

My original iPhone had poor battery performance and would not reset the usage stats. There is no Apple Store near me, so Apple support sent a service phone and I sent mine in. The service phone has good battery performance and correctly reset the stats. I was notified that the original phone could not be repaired and a new replacement was sent to me. The new iPhone has great battery performance, but no matter what I try, the usage stats won't reset. Today I was told by Apple support that they believe this is a software issue and a revision would be developed to address the problem. There is no forecast availability date. It doesn't make any sense that a signal from AT&T would have anything to do with the battery stats. The service phone charged and reset the stats before I swapped my SIM into it.

Semi-Scientific Test on iPhone 4S Battery Issue w/two iPhone 4Ss

All,
My wife and I ordered identical 16 GB iPhone 4Ss. They were set up the same way. From the very start, I could tell that her battery was outperforming mine.
After a day of turning off and on various settings, from Location Services, to Siri, to iTunes settings, etc. I still noticed a huge gap in stand-by performance. I was losing 1% per 10 minutes, her phone was not.
Today, we had similiar usage with similar network characteristics (WiFi, decent 3G coverage) starting from a full charge (100%). After 8 hours, her phone still had 52% remaining. Mine died on the way home from work.
So tonight, I performed a test. I plugged both phones up and allowed them to fully charge to 100%. While plugged up, I ensured each setting on the phone were identical, including the number of Exchange accounts, brightness level, etc. At 9pm CDT, I unplugged them. My phone took a long time to get from 99% to 100%, her phone didn't. Mine also went to 99% upon unplug, her's didn't.
Neither phone was used at all, stayed completely in stand-by mode. At 10:15pm CDT, ...her phone remains at 100%. Mine is now at 92%. That's roughly 1% every 10 minutes on my phone, same thing I saw earlier in the day.
I think this, for me at least, confirms the diverse results folks are seeing. Some folks are seeing major battery issues, some are seeing better battery life over other iOS devices. It just so happens in our house, we have one of each. Why would two identical phones behave so differently? I've exahusted all possible options on my phone, including the recently posted attempt at deleting e-mail accounts and resetting network settings.
Does Apple recommend that I do a restore on my phone? I am trying to do so, but I am having issues re-downloading iOS 5. If I still see the same battery drain, I believe I will take this into the Genius bar.
I do believe it's time that Apple address this battery issue. I for one, based on experience, believe it's real, and could be a manufacturing defect. I don't know how else to explain two identical phones having vastly different stand-by results if my restore fails to fix the issue.

After spending 2 days troubleshooting I have found my battery drain culprit. When I turn my wifi on it coninuously disconnects and reconnects to my network. This was draining my battery about 1% every 4 minutes. I went through all the turn this stuff off, reset network settings, setup phone as new, helped some but still had the issue. This morning I set mine and my wife's up the same, she went to work and was playing music on the way in. Still had 100% after 40 minutes. I was at home with wifi on and dropped to 90%.
I charged my battery back up, turned wifi off and now after an hour still have 100%. This is with siri on, icloud on, notifications on, etc.
Can anyone else confirn this is an issue for them. I am trying to determine if it is hardware or software related.
Thanks

Iphone4s - iMessage, Call & battery issues

I cannont receive text or picture messages via imesssage every once in a while, it never appears to be an issue when i receive from OTHER phones on other networks. I am able to send the messages though. and this issue is not consistent. it happens every now and then.
While i was testing this, i also noticed that when i send an iMessage the receiver is seeing my email Id instead of my phone number. I donno how frequent it is, but i noticed it once.
also, whenever someone calls me i get the call very late, i.e. just when the caller is about to reach my voicemail or disconnect. I have tested this by dialing my phone from a number of other phone including iPhone 4 & 4S from At&t
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I went to the apple store yesterday to have it diagnosed and they sent me away telling that I need to make an appointment.
Is anyone else facing the same issues?
Please share the solution if anyone was able to get around these issues.

Hi,
I had battery issues with my iphone5 ever since I updated to the latest IOS. My battery was draining really fast and my phone was really warm. What I did to solve this problem was: Go into Settings>Mail>Fetch New Data>Push,and make sure you switch push off. In that same section make sure that fetch is set as manually. This means that you have to check your emails when you want to - instead of the notifications going off every minute draining your battery.
I hope this helps anyone with the same issue.

A suggestion for those with battery issues:

When I first got my iPhone, I had the same battery issues many people here are talking about, in fact I posted about it myself. Its fixed. Very fixed, and Im very happy with my battery life. Here is what I did.
First, do not charge it using your USB connection. At least not always. Why? I dont know. I did the first few days, and couldnt get a full charge even tho system wasnt going to sleep. I started using the wall charger, and got longer battery life, but still not great. One night, I forwarded the phone to my home phone in case I got a call, and shut the phone down completely, and put it on charge. In the morning, I woke up to a 100% charged, fully glowing battery icon. The battery lasted all day with no issues. Every night after that, I just charged it on the wall charger, but did NOT shut it down to see what happened. I am still waking up every morning to a 100% fully charged battery. The battery life seems to get better daily now.
Today, I ran wifi for about 5 hours because I forgot to shut it off. This was after going to the pool and listening to the iPod on the phone for about 2 hours. And using the phone normally throughout the day, checking mail, sms, etc. Really a full day of work, and my battery is still over 50% full. I purposely didnt connect it to anything during the day for a recharge, not the USB or wall charger.
Good luck, hope this helps. Id be interested to know if it does.

Here's my non-scientific experiment.
After surprising battery drain for the first 10 days or so with not much usage, I completely drained the battery yesterday until the phone shut off.
I plugged into AC charge and was worried when it didn't seem to even begin charging.
I plugged into USB, assuming it needed to charge enough to at least complete a sync.
I left it on USB until about 5-10% charge, then switched it to AC. At about 50% I needed to use it, so I did but sparingly, and put it back on charge, all the while keeping Mail on manual and WiFi off.
I took it off once more to get it home from the office, then plugged into AC.
I left that charging overnight.
I never actually got the "glow", but did get the plug icon showing full charge in the status bar.
After about 2 1/2 hours this morning, the status has not moved off of 100% (but with little usage as before).
This is definitely an improvement already though. Hope this helps.

IPhone 4S update to iOS 5.1 singal and battery issues

Hi,
I was on 5.0.1 and had no issues at all loved the phone and my battery life. Eversince I updated to 5.1 my phone signal is awful, 2 bars when I had 5 before, constantly floating, calls drop for no reason. Yesterday nobody was able to reach me until I restarted my phone. Switched phone on in the morning yesterday and I get no service for around 30 minutes, after restarting 3 times it finally found network.
On o2 got my iphone from Apple unlocked.
As to battery life I can loose around 10-20 % in 2-3 hours not doing anything just in stand by, my battery issues were solved with 5.0.1 but started again with 5.1
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I tried to restore my phone 7 times already set up as new and still no improvement.
One more interesting issue is when you go to your purchases in App store, and click dowload and app dissapears and then reappears on home screen few minutes later once it is done downloading.
Anyone else with this kind of a issue?

Honestly guys,
It is either apple is blinded by their immense success which will not last if they keep going the direction they going. They should have more time to test their products thouroughly before they put their production line on overdrive. Company this size ignoring issues like that.
I think new Ipad will have problems as well, it seems this line up 4S and new ipad is kind of transition point to a newer devices and were made just to get something out on the market. Using same CPUs same formfactor.
My problem is I payed a fortune for it and it doesnt perform, I dont pay 600 pounds for a phone because I want to have issues with it. What they are doing is plainly ignoring these problems. Battery issue been going on since the release of the phone, going to be a year soon.
Microsoft and Apple changing places, look like microsoft going the right direction now with Widnows 8 and mobiles where as apple comes up with something like Lion which I hated and now Mountain Lion which plainly is running out of ideas and starting to implement some features from iOS, these are completely different devices. They do not need to be the same, they werent created for the same purprose.
I was on apples side all along but they are blinded by their pride in leading this revolution that they choose to ignore these issues. Relying on peoples stupidity to show off things like ipad 3 is 4x faster than tegra 3 where as in real results it came out 15% faster.
Apple get his fixed before it is too late. Scared to buy your products now!!! Good thing I didnt get iPad looking at overheating issues it is having, and also not charging from cable while in use but draining battery. No thanks

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I am an owner of an iPod mini (1st generation) that I bought in February from Amazon. The mini has constant battery issues that have led me to suspect a bad battery within.
For instance; I leave my mini in it's charging cable overnight, and it reports "charged" in the morning. I leave it for the rest of the day in my coat's poket but during my walk home from the bus stop, I find that the mini's battery is completely DISCHARGED and doesn't work at all. I'm sick and tired of having my battery last only a minute before it completely dies on me while walking home.
Can anyone lead me to a source of help? I NEED to get this problem fixed as I don't want to listen yo all my music while having to be hooked up to a cable.
iPod Mini (1st generation) Windows XP Battery discharged in a minute.

Edited by an Apple Host
Apple will replace your battery (if its within one year of purchase, no receipt needed, just the SERIAL # on the back of your mini), and you can get repair for FREE, just $32 for shipping and handling, OR you can, if an Apple store is near your home or in your town, take it to them, and get a REPLACEMENT mini on the spot, for FREEEEE!!!
Try those methods, but i HIGHLY suggest you take it to an Apple store first and see their take on the issue!!!

I have an iPod Nano that is synced to my mac, but it is sent in for the battery issue. Anyway, I have bought a 2nd gerneration Ipod touch and I want to now sync it to my mac, but it does not show up in the left menu bar. Please help. Thanks All!

I have an iPod Nano that is synced to my mac, but it is sent in for the battery issue. Anyway, I have bought a 2nd gerneration Ipod touch and I want to now sync it to my mac, but it does not show up in the left menu bar. Please help. Thanks All!

http://support.apple.com/kb/TS1591
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Install Win 7 Pro on Envy m6-1225dx

Recently purchased an Envy m6-1225dx and immediately installed win 7 pro like I have on many other laptops only to find NO driver support from HP? If I list the Hardware IDs does anyone know where to find the drivers?

Hi:
All of the W7 x64 drivers and software from this model will also work on yours.
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5.0.1 update - battery issue - check usage/standby stats

There might be more than one problem but i did find mine and fix it. Check your usage and standby in general settings and if they are the same, then you have the same problem I had (they should not be the same). If they are the same, that means your phone is never going in standby mode. I fixed the problem with a complete reload. I did not choose to restore from backup because I wanted to be %100 sure it was a fresh load of the software, so I setup as a new iphone.
Background: I upgraded from v4 to v5.0.1 a few days ago and started having battery issues. I went to the apple store and they did some diag test on my phone/battery and said everything checks out good. They said my options were to buy a new battery or drain my existing batter to zero, let it set for two hours, then recharge to %100 again and see if it fixes my problem (it did not). The person at the apple store ask me if that sounded like a good plan, I said no, not really (does not make much sense), Im not buying a new battery, especially since you said mine checks out good, but i will try the recharge and see what happens. So, I was back to square one and then a friend told me about the usage/standy thing. Maybe this is a bug in the software when you do the upgrade (or at least for me) and v5.0.1 works fine from a fresh install. My phone battery is working great now. Looking at my usage stats now, I have 1 hour, 19 minutes usage and 3 hours, 17 minutes standby, and %90 battery.

Glad that a Restore as New resolved your issue...
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137

HP Envy m6-1225dx Battery Issues

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