HP ENVY m6 Finger Reader Sensor has stopped working

The sensor light has stopped and when I go into HP Simple Pass I cannot check the box for the sensor illumination.Not sure how to fix it.
Thanks

Doggieless, welcome to the forum.
When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.
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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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Adobe reader X has stopped working after autoupdate to 10.1.2 in windows 7 sp1 64 bits

Hi! My PC is Windows 7 sp1 64 bits and installed adobe reader x 10.1.0 traditional chinese. Several days ago,it had been changed to new version -- 10.1.2 after autoupdate. From then on it couldn't work and clicked "adobe reader" icon in desktop then gave me a message saying "Adobe reader has stopped working",how can I do? Can every one solve it? Thanks!
The Contents of Windows Event Viewer is under:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2012-01-16T15:48:26.000000000Z
EventRecordID
98171
Channel
Application
Computer
leekm-PC
Security
EventData
iexplore.exe
9.0.8112.16421
4d76255d
AcroRd32.dll
10.1.2.45
4f02f76f
c0000005
0011292c
1fb8
01ccd46646ec790b
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.dll
86ba9536-4059-11e1-ba94-005056c00008

Hi,
It could be a case of a corrupt installation which could be causing the crash.
Could you please follow, ʇɐb ɹəuəllıʍ suggestion, and uninstall the current installation of Adobe Reader 10.1.2 and restart if prompted for.
Try and install Reader 10.1.0 again (from ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.0/zh_CN/AdbeRdr1010_zh_CN.msi).
Now update the same to 10.1.2 using the installer from http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.1.2/misc/AdbeRdr1012.msp
Try and launch Adobe Reader post the successful installation.
Do ensure not to launch the application during the updating process.
Hopefully this should fix things.
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Looks like itunes was still trying to communicate with my iphone and got confused when it couldnt find it. Found this in another post and it worked great.
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Make sure you are not connected to the internet and then open itunes. Sync your phone and then enable the internet again. Then stay connected to the internet and close your itunes and reopen it. Bam problem solved.
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Adobe Reader XI has stopped working Citrix XenApp 6.5

In our XenApp 6.5 farm we upgraded to Adobe Reader 11.0.3 from Adobe Reader 9.5 to make use of a new feature. Since then Adobe Reader XI has been unstable and crashing from time to time.
The Windows Event Log for the crash looks like this:
Log Name:      Application
Source:        Application Error
Date:          7/30/2013 11:42:39 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xa06.domain.com
Description:
Faulting application name: AcroRd32.exe, version: 11.0.3.37, time stamp: 0x518e18e3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xbf53ac20
Faulting process id: 0x51e0
Faulting application start time: 0x01ce8d3a4c7c605d
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: unknown
Report Id: a9ade3f8-f92e-11e2-803e-005056ae0028
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-07-30T15:42:39.000000000Z" />
    <EventRecordID>67455</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xa06.domain.com</Computer>
    <Security />
</System>
<EventData>
    <Data>AcroRd32.exe</Data>
    <Data>11.0.3.37</Data>
    <Data>518e18e3</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>bf53ac20</Data>
    <Data>51e0</Data>
    <Data>01ce8d3a4c7c605d</Data>
    <Data>C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe</Data>
    <Data>unknown</Data>
    <Data>a9ade3f8-f92e-11e2-803e-005056ae0028</Data>
</EventData>
</Event>
What can we do to stop this from happening as we do not want to go back to Reader 9.5.
Thanks,
Matt

After a good bit more searching on the internet, I found the suggestion
regarding the Protected Mode. I also discovered that I couldn't get to
the point of making that change without crashing Reader. So, more
searching occurred with the result that I found a script that I could
execute to make the change in the Registry. That seems to have resolved
the issue.
I have to ask, though, what gives with the download having the Protected
Mode set on if that tends to cause it to crash?

Adobe Reader XI has stopped working

Windows 7 Enterprise x64 with SP1 and latest updates.
Setup file: AdbeRdr11000_en_US.exe; size: 37,868,688 bytes; MD5 hash: bddd3d06af44ff7497f2c5125553a5ba.
First installation attempt was upgrade (without uninstalling prior version), second attempt was after uninstalling faulting Adobe Reader XI.
Event ID 1040
Beginning a Windows Installer transaction: C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AB0000000001}\AcroRead.msi. Client Process Id: 464.
Event ID 0
The description for Event ID 0 from source AdobeARMservice cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Service started
Event ID 1042
Ending a Windows Installer transaction: C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AB0000000001}\AcroRead.msi. Client Process Id: 464.
Event ID 11707
Product: Adobe Reader XI -- Installation operation completed successfully.
Event ID 1033
Windows Installer installed the product. Product Name: Adobe Reader XI. Product Version: 11.0.00. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 0.
Event ID 1000
Faulting application name: AcroRd32.exe, version: 11.0.0.379, time stamp: 0x505fd19e
Faulting module name: lockpdfu.dll_unloaded, version: 0.0.0.0, time stamp: 0x505139a4
Exception code: 0xc0000005
Fault offset: 0x032987c8
Faulting process id: 0x468
Faulting application start time: 0x01cdabb61ad04335
Faulting application path: E:\progs\adobe_reader\Reader\AcroRd32.exe
Faulting module path: lockpdfu.dll
Report Id: 58c2241c-17a9-11e2-847c-90e6ba73926e

Can you pls. let us know the answer to the following queries:
1. From where did you get the reader installer. From your above post I get that the installation is corrupted. " Either the component that raises this event is not installed on your local computer or the installation is corrupted.". Can you pls. try getting the original installer from http://get.adobe.com/reader
2. Also I found that you have installed the application on your E:\ drive: Faulting application path: E:\progs\adobe_reader\Reader\AcroRd32.exe. Can you pls. let me know if the error comes during installation or on launch?
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Vinod

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I had this exact same problem. I found this fix and it worked for me.
Step 1:
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Thank you merleau. I had the very same problem and found your solution perfect. This helped me tremedously.

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