HP Envy m6 - getting error while recovery of my OS. Detect some error during PININST_BBV

I am receiving the following error while reinstalling my OS using the HP recovery Discs.
I get this window with no close button except for Save , Details or Retry.
[ 2:37:49.82] ChkErrBB.CMD : Detect some error during PININST_BBV.
[ 2:37:49.82] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
[ 2:37:49.82] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
(The two .LOG files do not exist on the C: partition which is there.)
My hard disk has crashed, so I used a new one [1 TB] which is bigger in size from the factory installed 750GB.
I did all the tests by pressing F2 - system diagnostics. All system tests have passed.
Please help me with the solution, as I need my laptop running ASAP, but the recovery is giving problems.
I did other procedures to reset the Boot options to Factory defaults using F9. IT didnt help me.
It keeps throwing the same error.

I have tried all the suggestions to change the BIOS date from year 2013 to 2012.  The recovery CD's shipped from HP automatically changes the date to 8/27/2012.  I can't help it.
I bought another new HDD with size 750 GB similar to the facotory shipped HDD.  Did the start-up test again. Everything passed.  But, in the recovery, I still have no luck.
I reordered the Recovery discs from HP which had the application repair disc as well. I used all the 4 recovery discs , and the system ran for almost 2.5 hours and gave the same Error  PININST_BBV  , BurnbootWan.log and other one. 
Can anybody help to resolve my recovery issue ASAP. the model is HP envy m6-1188ca.

Similar Messages

  • "Detect some error during PININST_BB​V."

    I am still working on the recovery from this problem which AxshunJaxun was able to help me correctly diagnose.
    I have since received Recovery Media from HP and purchased a new HDD which should be an improvement over the factory part. And, I have spent part of yesterday and most of today working on the recovery process with no success (multiple failed attempts).
    I keep getting a "recovery failed" message from the Recovery Manager application with the specific detail message of:
    [ 2:37:49.82] ChkErrBB.CMD : Detect some error during PININST_BBV.
    [ 2:37:49.82] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
    [ 2:37:49.82] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
    (The two .LOG files do not exist on the C: partition which is there.)
    I have followed the process (had to initially hit ESC instead of F2) laid out by anthony82 and encountered no errors on the memory and HDD tests.
    According to this post this is likely a problem with the Recovery Media from HP. Has anyone else seen this type of problem and determined that to be the case as well?
    This question was solved.
    View Solution.

    DarkSetz wrote:
    I am still working on the recovery from this problem which AxshunJaxun was able to help me correctly diagnose.
    I have since received Recovery Media from HP and purchased a new HDD which should be an improvement over the factory part. And, I have spent part of yesterday and most of today working on the recovery process with no success (multiple failed attempts).
    I keep getting a "recovery failed" message from the Recovery Manager application with the specific detail message of:
    [ 2:37:49.82] ChkErrBB.CMD : Detect some error during PININST_BBV.
    [ 2:37:49.82] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
    [ 2:37:49.82] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
    (The two .LOG files do not exist on the C: partition which is there.)
    I have followed the process (had to initially hit ESC instead of F2) laid out by anthony82 and encountered no errors on the memory and HDD tests.
    According to this post this is likely a problem with the Recovery Media from HP. Has anyone else seen this type of problem and determined that to be the case as well?
    http://h30434.www3.hp.com/t5/Notebook-Recovery/dv4​-ChkErrBB-CMD-Detect-some-error-during-PININST-BBV​...
    "Here is how you fix it. When you boot up your computer hit F10 that will take you to the BIOS manager. then hit F9 to set BIOS to factory default save and exit then do recovery.  Worked for me and it only took me 3 weeks to figure it out lol."
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  • Detect some error during PININST_BBV HP envy-15035eo

    Hello!
    I just bought a new Samsung SSD 840EVO to my HP Envy-15035eo running Windows 8.1. I popped the SSD in to my computer an ran the recovery I bought from HP. After the computer reboots a couple of times the recovery restars and go back to the initall stepps of the recovery. Then if i pull out the USB-drive and reboot the computer ill get the message
    "The recovery attemt har failed. Select one of the following buttons: Save log , Details. Retry". If i press "Details" I will get the following message:
    "ChkErrBB.CMD : Detect some error during PININST_BBV.
    ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
    ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log"
    I have tried to do a recovery after I load setup deafaults in the BIOS and enabled Legacy support. I have even done a Start up test on the new SSD and it passes the test. 
    Any help would be greatfull! Thanks!

    1) Try Recovery - "Detect error during PININST_BBV – Fix: Set BIOS to Factory Defaults
    •Boot computer – immediately click / press F10 to get into the BIOS Manager.
    •Click on F9 to set the BIOS to factory default.
    •Save and Exit
    •Redo the Recovery – remember to leave the wireless light “on” during the Recovery... Didn't work for me
    2) Set System Date to 8/4/2012 and Redo Factory Reset and System Recovery... Didn't work for me
    Ignition75 states "I managed to get the recovery to work, by changing the system date in BIOS to 2012."
    3) Set BIOS to factory default, System Date to 8/4/2012 and performed Minimized Recovery (based on one of these posts)... Successful Minimized Recovery... Set BIOS to factory default, System Date to 8/4/2012 and performed Factory Reset... SUCCESS
    Don't know what, how, or why it worked... but it worked.
    Please try the above suggestions and report back with your findings.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • Detect some error during PININST_BBV HP Envy 4-1130ew

    Welcome.
    My problem is with the recovery kit with usb.
    Error Detect some error during PININST_BBV
    I did it in the bios as reported on
     http://h30434.www3.hp.com/t5/Notebook-Recovery/quot-Detect-some-error-during-PININST-BBV-quot/td-p/2...
    So F9 and enter.
    And still nothing.
    The computer has been added frames with 6 gb ram 16gb.
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    Is it possible that by adding ram recovery does not work?

    Thanks for the reply.
    Unfortunately, it did not help.
    There is still this error message.
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    I set 01.01.2012.
    at włanczaniu bios change date on 07.03.2012 (from what I remember)
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    the pendrive.
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    The product key fits into the bios.
    Compuer works.
    Only I still have the impression that it is you should not take place in this way.
    If you have the original system compuer windows 8.
    I bought extra recovery kit by serial number of the computer.
    That's why it does not work.
    I spent money (again) on the original system.
    And I am forced to upload another and combining to make it work.
    I do not understand this policy.
    The problem I think is not resolved.
    Please send me any other suggestions.

  • There was an error while copying to Clipboard. An internal error occurred.

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    Andy

    in windows 7
    start-control panel-uninstall programs
    uninstall the "Skype Click to Call", this will uninstall addins from ie, firefox, you dont have to uninstall skype.
    in ie and firefox you can disable addons but can not uninstall them using ie or firefox interface, when you uninstall Skype Click to Call, it will remove it from all added browsers.
    This works me now.
    Edit 1:
    Unfortunately skype trick does not work.
    I recently switched to windows 8 and reliazed that there is no copy error any more.
    Edit2:
    This error maybe caused by Babylon dictionary which has an Adobe Acrobat or Reader addon which captures the text from pdf documnet when ctrl+right mouse click. This feature is enabled when it is copied to" C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\plug_ins " or  "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\plug_ins " directory, so if it is copied such copying error appeared, if not copied it does not appear. Baylon dictionary addin is installed when you install babylon dictionary software, and it is here " C:\Program Files (x86)\Babylon\Babylon-Pro\Utils ", its name is " BabylonRPI.api "
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  • Win 8.1//Recover error at fourth supplemental disc//Detect some error during PININST_BBV.

    Hii Team,
    Please find the product details for your need full:-
    Product number: F6C57PA#ACJ
    Product: HP ENVY TouchSmart 15-j109tx Notebook PC (ENERGY STAR)
    Issue- recovery attempt has failed select one of the three buttons.
    Below is the error log in the notepad:-
    [13:34:51.78] ChkErrBB.CMD :  Detect some error during PININST_BBV.
    [13:34:51.78] ChkErrBB.CMD :  Check c:\system.sav\logs\BurnBootWarn.log
    [13:34:51.78] ChkErrBB.CMD :  or, check c:\system.sav\logs\BurnBootMerge.log
    Tss to isolate the issue:- Bios updated no go, bios defaults no go, checked with another set of rcds but same issue on the fourth discs on different dvd's also.
    RCD kit Part#:-
    749548-D62
    749549-D62
    749550-D62
    752228-B22
    Error Comes at recovery dvd:- 752228-B22.
    HP Experts kindly intervene with the case for a way out from the issue asap.

    This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
    Please see HP Forum thread Recovery - "Detect error during PININST_BBV – Fix: Set BIOS to Factory Defaults;
    1) Boot computer – immediately click / press F10 to get into the BIOS Manager.
    2) Press F9 to set the BIOS to factory default.
    3) Press F10 to "Save and Exit"
    4) Redo the Recovery – remember to leave the wireless light “on” during the Recovery
    Other thing to try: don't use the supplemental disc... set the system date in BIOS to 2012... run "Minimized Recovery" instead of "Factory Reset"
    I currently have the same issue with my HP 15t-j100 CTO and HP 13 Split x2 (both on loan from HP). I have tried various fixes/solutions posted on the forum, but haven't been successful in recovering my computers. In both cases I an using a USB Flash Drive set up as HP Recovery Media. It appears you are using an external CD/DVD drive and 4 DVDs as your HP Recovery Media. My computers display a "Restoration Incomplete" dialog box and CTOERROR.flg displays;
    Please contact HP in your country / region, via the HP Worldwide Support Portal, for official HP assistance.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • Detect some error during PININST_BBV

    Hi All,
    I sold my HP Envy 17" via eBay, before I shipped it I did a recovery, to give the customer that new laptop experience, it worked OK however windows wouldn't activate.  Microsoft kept saying it's locked by a 3rd party.  The customer returned the laptop, I gave a refund, and now I'm trying to sort the issue out.
    HP sent out recovery disks, now, when I'm trying to perform the recovery, towards the end of the recovery I'm getting the "Detect some error during PININST_BBV" message.
    I've tried resetting BIOS to defaults.
    I've tried turning on legacy boot in BIOS.
    I'm out of options, I don't want to call HP support because it's just too painful a process.
    Has anyone got any ideas?
    Thanks.

     When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
    The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
    Tried Recovery - "Detect error during PININST_BBV – Fix: Set BIOS to Factory Defaults
    •Boot computer – immediately click / press F10 to get into the BIOS Manager.
    •Click on F9 to set the BIOS to factory default.
    •Save and Exit
    •Redo the Recovery – remember to leave the wireless light “on” during the Recovery... Didn't work for me
    Set System Date to 8/4/2012 and Redo Factory Reset and System Recovery... Didn't work for me
    Set BIOS to factory default, System Date to 8/4/2012 and performed Minimized Recovery (based on one of these posts)... Successful Minimized Recovery... Set BIOS to factory default, System Date to 8/4/2012 and performed Factory Reset... SUCCESS
    Don't know what, how, or why it worked... but it worked.
    Please try the above suggestions and report back with your findings.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • Detect some error during PININST_BB​V. [SOLVED]

    I have a HP 2000-2b16NR that needed a new HDD. I ordered and just received the Recovery DVD's for this model from HP and after 5 times running the HP recovery I get this error message.
    ChkErrBB.CMD : Detect some error during PININST_BBV.
    ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
    ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log
    I've already tried defaulting the BIOS like suggested in another thread for this error with no joy.  I even pulled the CMOS Battery and removed the Main Batt/Power as well.
    Searched the HDD for these two log files BurnBootWarn.log  and BurnBootMerge.log and they do not exist in c:\system.sav\logs. However did find this one in there BurnBootMergeBBV1.log.
    Replacement HDD is a HGST Travelstar H2IK500854SP 500GB / 5400RPM / 8MB Cache
    I suspect that one of the DVD's is bad or HP's Recovery Process is utter cr@p!
    RESOLVED: Seems the Supplemental Disk is bad.  Ran recovery skipping the Supplemental Disk and all is fine.
    This question was solved.
    View Solution.

    Thanks! That worked great.

  • Dv4 ChkErrBB.CMD: Detect some error during PININST_BBV.

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    I see everyone is having the same problem, and HP Tech Support is no help at all.  Here is how you fix it. When you boot up your computer hit F10 that will take you to the BIOS manager. then hit F9 to set BIOS to factory default save and exit then do recovery.  Worked for me and it only took me 3 weeks to figure it out lol.

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