HP Envy M7-J020DX (17inch Touchsmart) touchpad is too sensitive

I prefer to use the touchpad when sitting with the pc. This is a new one, purchased yesterday. It is handy to be able to tap the touchpad to select what the arrow is on....even more so with this new pc. With only "clicking" selected in properties, the pressure needed to complete the action is considerably more than older or other pc's which have seperate single left and right buttons, so it become a pain if you do a lot of this ( I do!) so tapping to select would be preferred.
   With tapping enabled, the very slightest pressure will select what is under the arrow. I mean VERY slightest....like when the first molecules of skin on the tapping finger breathes on the touchpad, it activates it.
   I have followed all the troubleshooting procedures I can find in an attempt to find a way to regulate this. It, as far as I can see, is just not available. For instance, bringing up the properties of the clickpad or touch pad shows the following:
    MULTIFINGER GESTURES and six subcategories relating to gestures (all unclicked)
    SCROLLING (checked)
    POINTING
   SMARTSENSE Even tho this pertains to palm pressure, I have experimented with the slider to the max
   TAPPING      this is what I would like to have control over. When unchecked I have to manually PRESS left                         or right "buttons", a little too forcefully for my liking.
    CLICKING checked
   ENABLE SWIPE EDGES checked (have tried both ways)
   OVERVIEW no function
As you can see there is no SENSITIVITY setting. In some of the troubleshooting guides I DID SEE a sensitivity control.... along with a slider. I would love to have that. Hoped it would appear by downloading the latest driver suggested by an HP scan......a 107mb behemoth that, after installed, did not change anything that I could see.
    This is an irritating problem to have with a thousand dollar notebook. There must be a fix out there.....fix the sensitivity so the unit isn't clicking errantly on links as I scroll over them looking for something else.
   Thank you for taking the time to read.....

Hi tallpall. I have found the reference that you were probably referring to regarding the option to change touch sensitivity. See the section "Adjusting TouchPad or ClickPad pointing sensitivities" in this document: Using and Troubleshooting the TouchPad or ClickPad (Windows 8)
If that option is not there, you can restore your original TouchPad drivers using this method: Using Recovery Manager to Restore Software and Drivers (Windows 8)
Hopefully that returns the original options to adjust the TouchPad sensitivity. Let me know if it works.
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

2013 15" MacBook Pro, Win7 64 in Bootcamp 5. Touchpad is too sensitive when typing.

Just got a new Mac Book Pro 15" with Retina Display. Installed Boot Camp 5, Windows 7 64 bit. Everything has worked fine, but noticed while typing that the cursor "jumps around" randomlIy. In researching this issue, I saw where in Version 3 of Boot Camp there was a checkoff box in Boot Camp setup for "Palm o Gestures" so that, while typing, the touchpad would not react (to my palm resting on the trackpad). How to fix?

Hey... False, BootCamp 3 hadn't any ability to filetr accidental input. I know this for sure, as I've been fighting like a crazy with awful BootCamp drivers back in 2010 In documentation such checkbox was mentioned, but that was like a bad joke from Apple. Try the Trackpad++, it has this option. Works perfectly for me, for years already.
K.R.,
Fred

Clicking on touchpad too sensitive, how to change..

I recently bought a Dell XPS 15 9530. I want to change the touchpad sensibility to clicking, as it is too sensitive, but I can't find this option in control panel --> mouse --> "dell touchpad".
I'm NOT looking for a way to change the sensitivity to moving the cursor, that one I can find, but clicking to select etc on the touchpad. What happens all the time is when I want to just move the cursor the touchpad believes I'm clicking and I accidentally select files/moves them etcetc..
Sorry for not being able to explain this better, english is not my first language.

Hi,
If the machine is on windows 8,
under the Windows 8 settings app (-> PC and devices -> Mouse and touchpad). This is apparently configurable only in the settings app, and not anywhere under the Control Panel.
Regards

Touchpad too sensitive on G580

Friends
My wife is using a Lenovo G580 with Win 8.1 and she complains that the touchpad is way too sensitive. Sometimes she hardly touches the surface, or even just touch the side of the touchpad and the computer does weird things. Is there a way to de-sensitive it? Or, can it be de-acitvated? The latter is not a good option as she uses it on her lap often and cannot use an external mouse at that time.
Thanks
Carl

Hi Calle2014,
Welcome to the Lenovo Community.
As per the query we understood that you are facing issue with touchpad very sensitive in your Lenovo G580 laptop.
As you have mentioned that the touchpad is very sensitive please go to control panel select mouse.
Select pointer option tab, under pointer option tab tick on enhance pointer precision and also set pointer speed to minimum or to the neutral and click on apply and ok. Now check for the issue.
Hope this helps! Do post us back for further queries.
Best regards,
Ashwin.S
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Macbook touchpad too sensitive

I have a Macbook Pro running all the latest software (i.e. patches are all up to date). Since I purchased the Macbook I've noticed that the touchpad is way too sensitive. I'm often using it without a mouse so having the touch turned on is nice, but it is so sensitive it is constantly clicking when I don't want it to, no matter how soft I try to use the pad.
I can't seem to find a way to adjust the sensitivity.
Anyone know how to do this, or do I need to turn off touch-to-click options?
Thanks!
Clark

1. System Preferences > Accessibility > Mouse & Trackpad
     Double-click speed
    Try adjusting the speed a bit lower.
2. Shutdown the computer.
    Clean the Trackpad with a dry microfiber cloth.

Touchpad too Sensitive -- Lenovo Wireless Touchpad 5923

How do I turn down the sensitivity of my K5923? Can I do this without changing my laptop's touchpad sensitivity?
I'm running on Windows 7 using a Dell XPS 15z.
The mouse just moves around too quickly for me to be accurate.
Thanks for the help!

Hi Calle2014,
Welcome to the Lenovo Community.
As per the query we understood that you are facing issue with touchpad very sensitive in your Lenovo G580 laptop.
As you have mentioned that the touchpad is very sensitive please go to control panel select mouse.
Select pointer option tab, under pointer option tab tick on enhance pointer precision and also set pointer speed to minimum or to the neutral and click on apply and ok. Now check for the issue.
Hope this helps! Do post us back for further queries.
Best regards,
Ashwin.S
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Touchpad too sensitive to tapping gesture

Since updating to Windows 10 three days ago, my SynapticsTouchpad is too sensitive to tapping. When I disable the tapping gesture in the touchpad settings by unchecking the "tapping gesture" box, the touchpad works fine. However, whenever I shut down or restart the computer, the "tapping gesture" box checks itself again automatically when the PC powers back up. Having to go into settings to disable tapping every time I boot up sucks. I need to either make the touchpad sensitivity less sensitive to tapping (a work-around) or find a way to keep the tapping gesture from re-enabling itself every time the machine reboots (ideal solution). There is no sensitivity adjustment available in the settings. The current driver is version 19.0.12.95 dated 7-15-2015. The HP Support Assistant says that this is the most current version available. Thanks in advance for your help.

Hi Calle2014,
Welcome to the Lenovo Community.
As per the query we understood that you are facing issue with touchpad very sensitive in your Lenovo G580 laptop.
As you have mentioned that the touchpad is very sensitive please go to control panel select mouse.
Select pointer option tab, under pointer option tab tick on enhance pointer precision and also set pointer speed to minimum or to the neutral and click on apply and ok. Now check for the issue.
Hope this helps! Do post us back for further queries.
Best regards,
Ashwin.S
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

HP ENVY 15-q014tx Issues with touchpad and mouse

Dear HP,
I recently bought this laptop and it have been giving me problems ever since.
Let me start with the touchpad issue. It started out with my touchpad having issues but I shrugged it off as I thought it would've disappeared. It did. But it comes back ever so often I find it hard to ignore anymore. It works as and when it feels like working. The touchpad jumps around the page and clicks when I try to move it around. I can't even scroll up and down with my 2 fingers. I searched and there is no updates available for all my drivers.
Another issue is when I plug in my mouse, the computer suddenly becomes extremely jumpy. For example, when I watch a video on youtube or any other website (I've tried on all browsers), the video will suddenly stop and it will emit a buzzing noise as though it has been hung and shortly after continues where it has left off. I realise if I change the power option from power saving to high performance this will occur less often. But recently, I feel that it happens too often even when it is plugged in and at high performance. I've called in about this issue and have been waiting for a return phone call ever since. I have yet to receive a return call. (I have since taken a video of what happened so you can better relate to what I meant)
Another problem that I have made a temporary fix for is that my computer is unable to shutdown when I do a proper shutdown. I have since made a shortcut key that does a shutdown command to turn off the computer.
I really hope I can get this fixed asap. I await your favourable reply.
Best Regards,
Edward
Edit. I forgot to add that I ran a full hardware scan by restarting the computer, pressing F2 and then running a Extensive System Test. Everything passed

I have just sent you a private message. If you are not sure how to check your forum messages, this post
has instructions.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Hp Envy X2 issues with the touchpad gestures

I am experiencing some issues with the touchpad gestures after every time it wakes up. I am already update the drives posted in the hp web site, is anybody out there with the same issues?

I couldn't find any graphic drivers for that notebook, but here is an updated chipset that is available for your notebook: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-114872-1&cc=us&dlc=en&lc=en...
It was released 6 days ago, so it might enable that option for you. It can't hurt to try it out. If not, you might just have to hold out a little bit until they update the driver.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

ENVY m7-j020dx: Built-in camera is not working

Background: I have HP Support Assistant running and do all the updates regularly. Chipset/BIOS updates I have made regularly as well so the machine is up to date. I did upgarde to Windows 8.1 as soon as I got my machine less than a year ago
Problem: Never used built-in webcam so I dont know if it ever worked, but trying to use it now and Cyberlink Youcam said there was no camera. Went to device manager and there is no built-in camera listed (it shows my external Logitech but not the built-in camera)
Would like to know how to get the built-in camera working.
Thanks!

Hi @ALMAdmin,
Welcome to the HP Support Forums! I saw your post regarding the problems with the webcam not working for you. Here is an HP document Webcam Troubleshooting with some troubleshooting steps to try. If that link doesn't work then it is most likely a hardware issue, I would recommend calling HP regarding a repair. You can reach HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Hp envy recline 23 Windows log-in takes too long

Hi, I have an HP ENVY Recline TouchsSmart All-in-one. It has a Solid-state drive that is supposed to speed up start up. But I found logging to Windows have been taking longer and longer. Recently, it often just stopped at the Welcome message in signing in to Windows. I had to force reset the PC to be able to sign in to Windows again. Have anyone experienced similar problem? How to fix it? Thanks in advance. Regards, Frustrated user

I checked it here on some test systems and I'm not seeing any delay like that. On my systems, it's like your "before" scenario.
I'm not really following what you are saying with the "after" scenario, especially the parts about the gray screen and blank windows desktop. So can you take a video of the complete boot and post it? Maybe it will help me understand what is happening.
If you can remember when this started happening, look in Control Panel -> Programs and Features and sort by install date. See if you can find a software install/update that happened around the time you first noticed this problem. I would be especially suspicious about anti-virus and security software. And make sure you don't have RapidBoot installed on your system. http://support.lenovo.com/us/en/documents/ht075364
The fingerprint software (ThinkVantage Fingerprint Software) hasn't been updated in more than a year, so I don't think fingerprint software itself is causing this. Probably it is interference from another application.

IPhone 3Gs touchpad doesn't go away/too sensitive

One of the differences I've noticed between my 1G iPhone and the 3Gs is the behavior of the context-sensitive touchpad. On my 1G phone, when I put the phone up to my ear, the touchpad (either the phone keypad or the source/mute/hold buttons) would black out pretty quickly, and then if I brought it down in front of my face to access the touchpad, it would light up pretty quickly.
On the 3Gs phone, the touchpad seems to linger too long, and I find that if the numeric keypad is being displayed, whenever the screen rubs against my face, I end up sending an annoying dual tone to the party on the other end. Worse, if the source/hold/mute buttons are being displayed, I end up being on hold or on mute when I think I'm talking, and the remote party things I hung up on them or the call has dropped.
Has anyone else noticed this??

I've noticed that the 3G S screen is way more sensitive than both the original and the 3G. I have used the same leather pouch/slip case since the original iPhone and with it and the 3G, I'd just slide it it, and that was that. With the 3G S, I slide it in, and just the inside of the case touching it will make it dial a call, change songs when the iPod is on, etc! I've had to start turning it "off" before I put it in the case!!
That's my only issue with it though. I had zero activation or syncing problems as some are reporting. I'm McLovin' it so far!

Touchpad Too Sensitive

I've had a Satellite L875-S7208 for about a month, and am sick and tired of the extreme sensitivity of the touchpad. I don't even had to touch it...if my hand is anywhere near it, it clicks and goes to the next page. I only want it to work when I physically click the left-click button.
Don't tell me to go to control panel/mouse pad. There IS no such option in the control panel, and I've searched it thoroughly.
This is terribly frustrating.

0 down vote
I think it varies on touchpad driver, but for those of us with Elan Smart Pad, there is no option to disable the tap to click feature. However, there is a fairly simple work-around that requires a quick registry edit. Here's the steps that worked for me:
1)Push the Windows Key + R and type "regedit" - click ok
2)Navigate to HKEY_CURRENT_USER/Software/Elantech/SmartPad
3)Find the file "Tap_Enable" and double click on it
4)Change the value data from 1 to 0
Tap to click will still be enabled until you log out and then log back in. Your tap to click should now be disabled.
Hope that helps those with the same driver as me!

Satellite A660 - touchpad is too sensitiv

I'm having trouble getting use to the touchpad. Compared to my previous two laptops, this one seems hypersensitive at times, and irresponsive at others.
It hasn't helped to change the sensitivity, palm touch checking, or virtual scroll regions.
I'm wondering if it's just me, or do others find this to be the case?

Please excuse my change of identity. It seems that every time I start a thread, my user name ceases to be recognized.
The title of this thread is changed from the title that I provided so that it no longer reflects the problem. As I described, the touchpad seems hypersensitive at times, and irresponsive at others. I have changed the title back and I hope that it can be left that way.
In the past decade, I've owned two previous laptops, and used many others. They all used Synaptics drivers, and I could always adjust the sensitivity, palm checking, and virtual scroll regions to make it respond well. In this particular case, not so much. My left palm can be millimeters away from the surface of the touchpad, but it will still register as a contact. In other instances, I can be trying to move up two or three times before the pointer responds (or before virtual scrolling occurs). When that happens regularly, one begins to lose train of thought. I can be extremely frustrating, and I wondered with it was endemic to the design or just my particular machine.

T440s UltraNav Touchpad Scroll Too Fast and Jerky

Wife purchased a T440s in November. Arrived December. I installed Windows 8.1 from scratch, and it worked. Then on Friday, Jan 31st 2014, I ran the driver update tool from Lenovo. It upgraded the driver to 17.0.12.60. She noticed that scrolling became much more unreliable. She could sometimes not get docs/webpages to scroll until she clicked around the page. Then she could get scrolling to work again. Also, scrolling speeds increased _dramatically_ to the point it was unusable. Also, the scrolling was quite jerky. So I rolled the driver back to 17.0.12.56 and immediately she noticed a difference. She was able to successfully scroll again and scrolling wasn't too fast and much smoother.
Others have noticed this on Notebook Review's forum. I'm going to ask those people to come here and add their comments.
Can Lenovo please fix the UltraNav driver? Thanks!

Yes, I experienced the same problem. Two finger scrolling became unusable (way too fast and erratic) after an upgrade to UltraNav 17.0.12.60. Reverting back to 17.0.12.56 fixed the issue.
Please fix this in the next version. Thank you!

HP Envy M7-J020DX (17inch Touchsmart​) touchpad is too sensitive

Similar Messages

Maybe you are looking for

HP Envy M7-J020DX (17inch Touchsmart) touchpad is too sensitive