HP ENVY Phoenix 810se Desktop not Loading

Hello,
I didnt find any recent post regarding the HP ENVY Phoenix 810se Desktop with Windows 8.1.
My Envy is currently stuck in the screen just after the HP symbol is displayed. PC starts, HP symbol appears, "Please Wait" appears wth dots circling on a black screen, screen turns blue-this is where stays. Nothing I do changes it unless I hit the power button.
This started last night. I logged on like normal, stepped away to the watch the Sons of Anarchy that i had DVR'd. When I returned 20 minutes later, I saw 4 lines of the repeated statement. Something along the lines of boot discuss not found.
Any support would be greatly appreciated.
Best,
Dave
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Steadyhand, welcome to the forum.
The error message that you are receiving normally means that the hard drive has failed. I suggest running SMART from the BIOS. This will tell you if it has failed.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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View Solution.

Thank you for the additional information.
There are two main considerations when adding a video card: 1) the wattage that it takes to run it properly and 2) the length of the card.
You can determine if the card will fit by making a template and trying it in the space provided. It should fit with plenty of room for good airflow. You should add an inch for any additional PCIE power connectors
Here is the computer. It has a 500W power supply unit (PSU). The GTX 970 requires a PSU of at least 500W. The PSU in the computer would work if you didn't do any further upgrades. The length of the card that I reviewed was 9.5". HP offers a GTX 745 4 GB card. These cards are made specifically for HP.
As you can see in my signature below, I have an Envy Phoenix 810-135qe. It is a great computer. I added a Samsung EVO 840 SSD. This made it even faster.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Upgrading Graphics Card on HP Envy Phoenix 810qe Desktop

So a little while ago I got a new Envy Phoenix 810qe Desktop (the windows 8 version) with the following customizations: 4th gen Intel i7-4790k @4.0 Ghz, 16Gb DDR3-1600Mhz (2 DIMMs), 2 Tb 7200 Rpm SATA Hard Drive, 16 Gb mSATA SSD cache, HP WLAN 802.11 ac 2x2 DB MCard BT WIDI, 15-in-1 Multi-slot Media Card Reader, 6 USB Ports (Front/Top), Audio [Front 4USB2.0, Top 2USB3.0], 4GB Nvidia GeForce GTX 745. I want to know if I could put in an Nvidia Geforce GTX 980 graphics card in place of the GTX 745. Reading from this post on the forum (http://h30434.www3.hp.com/t5/Desktop-Hardware/Upgrade-My-HP-ENVY-Phoenix-810qe-Desktop/td-p/4679014) I know that the computer has a 500w PSU. But in the post it seemed like the person asking the question just had the base computer and hadn't customized it, and I'm left wondering if the customizing I did to my computer has taken up more watts from the PSU. Since I know that the GTX 980 would need all 500 of the watts that my computer has to offer I want to know if my computer might still be able to run this beast of a GPU. Anybody have any ideas? If not I think I can just settle for a Geforce GTX 960 because that only needs 400w of total system power. But I'm not even sure that could work on my current computer either. Any Help???
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Hi,
There are many models of the 810 series.
Please post the HP product number for your PC. How to Find the HP Model Number and the HP Product Number or let HP automatically find your PC model number and HP network attached printers. This will allow others to review your issue, make suggestions and review your responses. This is usually the best way to get assistance.
The power draw of the NVIDIA GTX 980 can vary depending on the card. You may need either two eight pin PCI-E power connectors or two six pin PCI-E power connectors and a power supply minimum of 500-600 watts depending on the particular graphics card.
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Update!      so far 2+ hours and not a single freeze or slow load.
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This question was solved.
View Solution.

The guide that I reviewed for your computer mentioned SMART. However, it appears there is a difference. It appears that the hard drive has failed. Therefore, I don't believe that the Recovery will work. You can give it a try, however.
When you replace the hard drive, you should assure that the new drive is the same size or larger than the current drive. Here is a guide that you can use after replacing the drive. It is for Win 7, but it should be close to the same as Win 8. It will give you the main idea of how to proceed.
Please click the "Thumbs Up+ button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

HP ENVY Phoenix 810se Desktop not Loading

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