HP Envy touch screen no longer working

Not certain when but my touch screen is no longer working on my HP Envy? Think it might have occurred during the Windows 8.1 upgrade.
Please provide a simple way to restore. Pen and touch is no longer installed?

Hello again dmcarswell,
Thank you for responding to my post requesting additional information. I am going to recommend that you review and follow the steps set out in the HP Support document: Using HP Support Assistant (Windows 8), which in the section "Software and drivers installed" has the instructions you need to follow. As long as the drivers are available and you have an internet connection the HP Support Assistant should automatically find, download and install the drivers for you.
Now if you are still experiencing the same issue after doing this you may have to go into the Device Manager and manually uninstall the Graphics driver (ensuring it is deleted). Once you have done this manually download and install the driver from the HP ENVY TouchSmart 15-j063cl Notebook PC Drivers page.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
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You've activated the Screen Reader Mode.
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Check this FAQ from Lenovo
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Got the Yoga 2 Pro 2 weeks ago. The touchscreen does not work at all today. I've reset/shutdown many times.
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The first two issues on their own I probably would have ignored, and this ccurrent issue I could imagine being some driver thing. But I worry that the two of them together imply some sort of big USB fault.
I'm not sure what the touchscreen is meant to come up as in device manager, but I've inluded a screenshot below.
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Link to picture
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules
Solved!
Go to Solution.

As an update for anyone else experiencing this problem...
I left the laptop charging, put it to sleep, and went away for an hour or so.
I just came back and woke it from sleep. The battery is now at 92%. The touchscreen now works fine.
Checking device manager, there are now additional devices listed under "Human Interface Devices". See attached screenshot.
Although it is now working, this and the other issues have been super annoying and I'd like to know if anyone else has anything similar happen, or if there are any fixes.
Link to picture
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

HP Pavillion 23tm touch screen does not work with Windows 8

I shipped my ASUS computer for repair and when I got it back the touch screen no longer works.

wilandmari wrote:
I shipped my ASUS computer for repair and when I got it back the touch screen no longer works.
Hi,
ASUS does not make "Pavillion 23tm ", only HP. Anyway, hope no damage after a repair. Please try:
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Regards.
BH
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Touch screen dosn't work need help

my touch screen no longer works i don't have original computer and when i try to sinc to itunes it wants the code wich i have but can't enter i wouldn't be upset to lose all stuff on it now but still need to sync any ideas????

If the screen does not respond to the taps on the targets then the digitizer is probably defective. You will need to get the device repaired. If it is still under warranty (90 days from purchase date), contact Palm for a replacement. Click on the link below for the Palm support page for the repair options.
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Post relates to: Palm i705

My HP Envy touch screen stopped working after getting an HP Bios update yesterday

Can someone please tell me how to fix my touch screen. I received an HP BIOS update which caused my touch screen to stop working. I've tried re-calibrating it but it won't accept my touch which tells me the screen is no longer enabled.
I tried finding where to enable and could not find where to enable finger touch. I've also tried looking for driver updates and the driver appears to be up to date.
Thanks
This question was solved.
View Solution.

I have a different type of TouchSmart, but this may work for you:
Press the Windows logo key + X (if using a Windows 8 computer -- if Windows 7, click the Start button, type Device Manager, and click Device Manager in the search results).
Select Device Manager from the list.
Click the little arrow next to Human Interface Devices to expand the list.
Click the touch screen driver (in my case, NextWindow Voltron Touch Screen).
Right-click, and select Enable from the list.
Click Yes if a dialog box asks if you are sure you want to enable the touch screen driver.
On some models, it isn't obvious which device in the list controls the touch screen. I have read in other posts that some people have fixed the problem by disabling and re-enabling each device.
If that does not work, you might try going to hp.com (http://www8.hp.com/us/en/support-drivers.html) and clicking Drivers & Downloads.
In the search field, enter your product name or number, and then click Go. Select your operating system from the drop-down list under Select your operating system, and then click Next. If there are any available graphics drivers under Select a download below, click the plus sign next to Driver - Graphics, and then click the driver name. In the Download options and information window, click Download . Follow the onscreen directions to download the driver. Restart the computer.
~Lil.Liebe
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I have an ipod touch 3rd generation and the whole touch screen is not working.

I have a 32gb ipod which I bought for fifty dollars and when i bought it had a pretty baddly cracked screen but thing is it worked fine. Every part of the screen worked fine; it was as senstive where the screen was cracked as the areas of the screen that were not cracked. I dropped it a couple times from like two or three feet on two a hard wood floor about four times all it did was make the cracks on the screen a little worse. Then one day I dropped it from about a foot and now the whole touch screen is not working does anyone know why this is. They told me at the ipod store to get a new one would be 130 to trade mine in. But the thing is I very mechanically inclined and I am very good with electrionics; I was planing on buying the glass for fifty bucks and putting it on myself because I read how to do it and I am more then capapble of doing it. But now since the touch screen is now working; do I need a new screen along with a new glass? See the thing is because I think both those part cost 120 together. Which would not be worth me doing that when I can go to the ipod store and they would trade me a new one for 130 bucks. But the issue is, they told me at the ipod store they would have to look and see how damaged the ipod is to see if they will exchange it. My screen is severly cracked; also I have a dent that is a half inch long and 1/8th inch deep in the back of my ipod and its very scracthed up; do you thing an ipod store would exchange it in the condition it is in. Also has anybody had this problem before and I was wondering if it would be possible for me to take it apart and fix it my self without buying any new parts.

If I were you, I would pay the $130 for a replacement. Then you can be sure that it has all the working parts it needs.

The "slide to unlock" on my elderly touch ipod no longer works.

The "slide to unlock" touch slider on my elderly touch ipod no longer works. My finger can move it three-quarters of the way then it pops back to the left. With struggle, I can sometimes combine the on screen slider moved as far to the right as I can get it then tap the hardware button on the bottom. I just have to keep trying over and over. An arrow appears at the top of the ipod that, when tapped, leads into the most recent song I was listening to before I turned it off. Just removing the earphones turns it off. Otherwise, I would just leave it on. The ipod works just fine once I get past that slider bar at the start. Help!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Built in microphone and touch screen doesn't work

Hi
I have problems with two things, my built in microphone doesn't record anything, also I tried all suggested steps of HP support.
Windows recognizes the microphone.
The touch screen doesn't work the touch part, but the display is working good.
Also i tried to update Drivers, but looks like Windows does not recognized the touch screen, when I going to Control Panel and search for touch screen stuff, I do not see anything.
I hope you can help me to fix this.
Thank you.

Hi @ldiego008 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY TouchSmart m7 Notebook and the microphone and the Touchscreen not working correctly. If you follow this document it will show you how to correct this issue on the Touchscreen.
Try following this document document on Resolving Microphone and Line-in issues for Windows 8.1.
Here is something else that might help if you need it. If you go to the Device Manager (Audio inputs and outputs)and uninstall it from there restart the computer it should automatically reinstall it for you. This link shows you the Device Manager Screen shots that might help.
Hope this helps with both issues.
Thanks.
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HP Envy touch screen no longer working

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