HP ENVY TouchSmart m6-k025dx screen flickering

After starting PC and programs are loaded, PC screen starts flickering and not stabilizing. I restarted PC couple of times but problem is same.what is the resolution to this issue, please helpThanks..

Hi:
Not without replacing the entire motherboard with one listed in the service manual that may have better graphics.
There are no graphics "cards" in your notebook.
The graphics processing units are soldered to the motherboard and the circuitry to run them is integrated into the motherboard.

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HP TouchSmart 600-1055 Screen Flickering/Short?

Being a PC tech, I've had my share of TouchSmarts to work on however, I have a certain issue I could use help on. When powered on, this TouchSmart's screen is flickering wildly with white washout color (like it's shorting) with no rhyme or reason. Now I've most likely narrowed it down to a few things 1) bad inverter 2) faulty MB connect 3) bad panel or 4) bad motherboard. Don't believe a video card would do this. I also checked an HDMI output and switched it over, but just get a triangle with an exclamation point signifying no signal out.
Unfortunetely, this model has a rather lengthy and involved process to get to this part of the PC, so I was wondering if a possible HP tech may have seen this activity and can narrow it down. Our customer doesn't want to throw away (at the time $1,300) this otherwise perfect running PC.
Any suggestions as to the faulty part, cost of part and/or the HP service/replacement cost.
Thanks
D

Here are the original factory specs for the HP TouchSmart 600-1055 Desktop. According to the specs the HDMI, composite, and S-Video connectors are for INPUT only. My guess would be either a bad CCFL (lamp) or a bad inverter, but other things could be the issue. Here is the HP PartSurfer parts list for the computer.
Frank
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Envy TouchSmart m6-k025dx Sleekbook Win 8 recovery with totally messed up hard drive?

I made a recovery flash drive when I first got my Envy. Now, after totally messing up the hard drive and being unable to recover Windows 8 (not 8.1) with the flash drive, I've reformatted the drive and loaded the Windows 10 Tech Preview (which seems to be working quite well). However, Tech Previews don't last forever, and I'd really like to get back Win 8. I still have the recovery flash drive, but there's obviously a problem with the recovery image.
Does anyone know if a generic recovery image is available anywhere?
TIA

Hi there @RockDoctor,
and welcome to the HP Support Forums!
Since you say that your recovery media is not good, you can always try to get it direct from HP.
Obtaining HP Recovery Discs or an HP USB Recovery Drive
Also you can look at this if you have not removed the HP_tools partition:
Performing an HP System Recovery (Windows 8)
Troubleshooting HP System Recovery Problems (Windows 8)
Creating a Recovery Image on Discs or Saving a Recovery Image to a USB Flash Drive (Windows 8)
I hope that this helps.
Malygris1
I work on behalf of HP
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[BIOS Update Failure] HP ENVY TouchSmart 15-j021tx stuck at black screen on startup

Hello
So I decided to update the BIOS on my laptop because it was on the recommended list of driver updates. It started off smooth at first, but then the screen turned black and just stayed like that for like an hour. Having read from other posts that BIOS updates should take a minute if properly executed, in the fear that my update is not working properly I decided to shut it down. (I had to pull out the battery to shut it down because even the power off button was not working).
But then when I switched it back on the screen remained black forever with the LED near capslock flashing twice. I tried pressing windows key and B key method but didn't make a difference, pulling out the battery and the AC power method didn't work also. I did refer to the HP help document that said "if your capslock LED is flashing twice, it means it is trying to recover the BIOS so just wait until it reboots itself properly". Well I have been waiting for 20 hours now and I am pretty sure this is not going to work out either.
Any help on what I could do at the moment? I don't want to send it to HP to get repaired cuz that will take weeks while I need it working ASAP since my semester at uni has started already and I am an IT major!
And shame on you HP...why recommend it to me when the update is not proven to be 100% safe....
It is on Windows 8.1 64 bit,
HP ENVY TouchSmart 15-j021tx Notebook PC

Hi, I have the same issue, updated BIOS this morning and now have BLACK SCREEN
Please get back to me ASAP as i rely on this lpatop for my work!
Many thanks
Lee

Screen Flickering - 15-4000ee HP Spectre Touchsmart

Hi,
The screen on my HP Spectre Touchsmart 15-4000ee has started to flicker - it comes and goes, but affects the whole screen and lasts for 5 to 10 seconds then disappears.
According to HP Support Assistant, my current video adaptor is Intel(R) HD Graphics 4000 (resolution 1920 x 1080; refresh rate 60), Version: 10.18.10.3621 (16/05/14).
Can you please advise what might be the problem. I found another driver on the HP website, however it is an older version than the one I currently have.
Thank you

Hi @CameronAll
Welcome to the HP Support Community. I saw your post regarding the screen flickering. Start by connecting your notebook to an external monitor. This way we can see if it is a hardware problem with the screen or a driver/software issue.
You can also try testing your notebook for a hardware problem. This HP document Testing for Hardware Failures will show you how to use the UEFI tools to test the hardware. Run the System Test – Extensive Test.
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

Envy 32 screen flickering

I'm going to buy Envy 32 monitor but there is some concern regarding widely reported screen flickering issue in this model as well as other monitors having the same LCD panel from AUO (like BenQ BL3200PT and Samsung S32D850T). For example http://hardforum.com/showpost.php?p=1041333015&postcount=20 or http://www.youtube.com/watch?v=5pRIguTbH7Y.
Do you know anything about this issue? Has it been fixed in newer devices?

@ldk300
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If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

HP ENVY TouchSmart m6-k125dx Sleekbook Black Screen

After Upgrade from Win 8 to 8.1 i have problems with the display (Pixeled Images).
I tries to update Intel Display driver with no success.
this morning the screen want dsplay nothing (black screen)
the computer,keyboatd and the fun are working but no display.
How can i fix it?
Thanks

Good Morning @RoniLev ,
Welcome to the HP Forums!
It is a terrific place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you are having an issue with your display.
You stated that you upgraded from Windows 8 to 8.1 when this occurred. When I checked the specifications for your notebook, it came with Windows 8.1.
HP ENVY TouchSmart m6-k125dx Sleekbook Product Specifications
Did you mean you updated Windows 8.1 or have you installed a different Operating System then what came on the notebook?
Here are two links that may help you overcome this difficulty.
HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 8)
HP Notebook PCs - Troubleshooting problems with notebook displays (Windows 8, Windows 7)
Good Luck!
Sparkles1
I work on behalf of HP
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Envy Touchsmart 14k-120US

How can you connect Envy Touchsmart 14k-120US to LG LED TV using an HDMI cable given that the laptop screen doesnt work? The customer service guy confidently told me 'Sir please try Fn+F4' but that doesnt work. Any help would be appreciated.

Does your laptop loads windows ?
Also, you may have to connect to your account before being able to switch screen.
Are you sure that only the screen doesn't work ? That could be other thing also like, motherboard and cpu/gpu problem.
Do you have another screen output like vga blue connector ? You might try it also

How to enter bios on a HP Envy TouchSmart 15t-j000?

I have a HP Envy TouchSmart 15t-j000 and I want to enter bios. When I restart the computer just the HP logo appears.I've tried to press ESC, F1 - F12, insert, delete, home, end... Nothing works.Do you know how I can do this?Thanks

Marius_Paval wrote:
I have a HP Envy TouchSmart 15t-j000 and I want to enter bios. When I restart the computer just the HP logo appears.I've tried to press ESC, F1 - F12, insert, delete, home, end... Nothing works.Do you know how I can do this?ThanksHi, Marius. Here is how: 1. Press the Shift key as you shut down your laptop normally.2. Wait at least 10 seconds with the laptop off.3. Press the Power button and then immediately press the ESC key on the upper left of your keyboard, about once per second. You will soon see a Recovery screen menu that instructs you to press the F10 button to go directly to your BIOS menu. Pressing the ESC key is easy to remember; that way, you don't have to memorize the other F button choices. Easy! Good luck!

Envy touchsmart 17 recovery discs not working?

I just got my laptop its A HP Envy touchsmart 17 model:17-j043cl.
I made recovery discs right away because I also bought A Samsung EVO SSD 250 gig HD to replace the slow 1TB 5200rpm HD my laptop came with. Everything went good with making the recovery discs and it took 6 blank sony dvd-r to compleat using the HP included software(only lets you make 1 set or copy).
Now I do all the nessarry HP updates and OS updates.
I power down my new laptop, remove factory HD intall new Samsung SSD 250 gig HD in its place. power up the laptop and try to use recovery discs to load onto the new samsung SSD drive........Well NO LUCK, I get an error screen saying:
"The system recovery media does not support this compiter. You are not able to restore this system with the media"
So I do alot of searching I find that many others have had this same problem, and they resolved it by reverting back to previous BIOS, I know my BIOS was updated to f.43 after i made discs, how can I go back to what it was before the update to see if the recovery discs will work?
or is there another solution??

Hi Rizzo7883,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY TouchSmart 17-j043cl Notebook and having to restore the BIOS. Here is a document on restoring the BIOS back to defaults.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

After upgrade to Win 10 ENVY TouchSmart 15-j001tx Notebook PC display doesn't respond to touch

I just upgraded to Windows 10 from 8.1 and after I did, my touch screen doesn't respond or work. I basically have a non-touch display... ugh I've searched this forum and the hp support for possible drivers but don't see anything. I've even tried the Win 10 Drivers Update process with no success. Any suggestions?

Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY TouchSmart 15-j001tx Notebook and the Touch display doesn't respond to touch after a Windows 10 update. If your computer is having problems finding and installing operating system updates, try using the Windows Update Troubleshooting tool to fix the problem. Here is a document that shows how to update drivers that are not working correctly with Windows 10. Here is a link to your driver page. I would try the section on Driver -Chipsets. Intel Management Engine Interface Driver should help. Restart the Notebook after the install. I hope something here helps you. Thanks.

HP ENVY TouchSmart 4 Ultrabook - Sound and Video Lags and Distortions

This issue has been previously reported and noted as solved, but it is not solved. See the link to the other post below.
Ways in which I attempted to address this myself...
I first re-installed all drivers and updates, including BIOS updates. After that didn't fix the problem, I did a full wipe/re-install of windows 8, and again, updated all drivers from the HP website. This issue happens on both Windows 8 and Windows 8.1. I then did an exchange, and even the new exchange ultrabook is experiencing this issue. HP technicians, there is something faulty with this device. Please acknowledge and address ASAP.
http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Distorted-sound-on-my-Envy-TouchSmart-4-Ult...

Its crazy
Check the System
HP Software Framework must for IDT Sound Driver
Intel Chipset Installation Utility and Driver must the new for Windows 8.1
Intel Management Engine Interface (MEI) must the new for Windows 8.1
UEFI for your Notebook
Adds the Audio Test.
Provides improved support for tablet systems
or test October 10, 2013
ftp://www.compaq.com/pub/softpaq/sp63501-64000/sp63852.exe
Please test the same with HP System Event Utility
ftp://www.compaq.com/pub/softpaq/sp63501-64000/sp63805.exe
Newest IDT November 11, 2013
ftp://www.compaq.com/pub/softpaq/sp63501-64000/sp63940.exe
deactivate or remove antivirus application for installation, Download Select the correct manufacturer and remove the software
Say thanks by clicking the "Kudos! Star" which is on the left.
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

HP ENVY TouchSmart Ultrabook. I accidentally deleted my audio.

Product/Model: HP ENVY TouchSmart 4-1115dx
3rd generation Intel Core i5-3317U
I was cleaning up my laptop by uninstalling things from the control panel, and I accidentally uninstalled my audio drivers and everything that has to do with audio. I tried to exit out, knowing that I pressed the wrong thing to uninstall, but it wouldn’t let me exit or press cancel. So now in the bottom right side on the desktop layout on the audio icon it says: No Audio Output Device is installed. It also has an X circled in red that appears on the icon. In addition when I go to the HP Utility Center, my Beats Audio icon doesn’t appear. When I go to the troubleshooting report for playing audio it states:
Check audio device
Issue not present There might be a problem with your audio device.
One or more audio service isn't running
Issue not present Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.
I would very much appreciate it if I could somehow re-install my audio back! It’s essential.
Thank you.

Jman,
Welcome to the HP Forum.
You are not the first one to become a bit overly enthusiastic about Housekeeping chores. Smiling.
First, try using your Recovery Manager to reinstall your original Audio Driver.
Using Recovery Manager to Restore Software and Drivers (Windows 8)
Restart the computer after the driver loads.
You may have to complete / check the settings, see the Guide at the bottom.
You can also get your Driver from your computer's support webpage:
HP ENVY TouchSmart Sleekbook 4-1115dx Drivers
Look in Category Driver - Audio
Select the most recent driver revision
Download and Install the driver
Restart / Reboot the computer and log in
More Help:
Notebooks - No Sound from Speakers (Windows 8)
Good Luck!
Click the Kudos Star!
It is a great “Thank You” to the HP Experts who are here to help!
Kind Regards,
Dragon-Fur

Cannot detect any wireless networks on my HP ENVY TouchSmart m7 j120dx

Hello,
My laptop won't pick up any wireless networks at all - I'm having what seems like a few different problems:
1. Because the laptop won't pick up any wireless networks, I can't of course connect to the internet without using my ethernet cable.
2. When I try to turn my adapter on using the F12 key, all it does is toggle airplane mode - which isn't going to help me connect to the internet.
3. When I go to 'Network' under PC Settings, I can toggle airplane mode but the bluetooth is greyed out and can't be toggled and it doesn't even give me an option to turn back on my wifi adapter.
4. When I went into the Network and Sharing Center to enable the adapter that way under 'Change Adapter Settings', I couldn't even see the adapter listed there. All it showed was Ethernet and Hamachi because I use LogMeIn Hamachi on my computer.
By this point, I was like "Oh, great - the adapter might somehow not even be there even though it was last night," (I was online wirelessly the night before) so I went into the device manager and then expanded Network Adapters I only saw the same two Ethernet and LogMeIn adapters.
5. So next, I tried downloading the adapter - but the problem is, I have no idea what kind my laptop is supposed to have. Going to the download drivers section in the support area of the hp website, I found many options and none of them seemed to work. I also tried redownloading the Wireless Button Driver (whatever that's called) and that didn't work.
5. I even tried doing a system restore to a point of about a week ago - this also did not solve my problem because the same things were happening and the same things I tried above still are not solving the problem either.
I know countless other people have had the same problem(s) mentioned above (simple Google search told me that) with their HP ENVY Notebook PCs, so I'm hoping that someone can help me and finally solve this problem for me.
The model is HP ENVY TouchSmart m7 j120dx, the model number is E8A11UA#ABA, and my computer is running Windows 8.1 64-bit.
On another note, here's the names of the only 2 adapters that show up in my device manager list (one is for LogMeIn Hamachi);
Realtek PCIe GBE Family Controller (Ethernet)
LogMeIn Hamachi Virtual Ethernet Adapter (Hamachi)
The wireless was working fine before with Hamachi installed, so I doubt that has any significance.
If there's any other information you need that I did not mention above, feel free to ask me. I look forward to someone replying as soon as possible and being able to find a solution to this problem for me!
EDIT: One other thing I should mention is that the wifi in my location is working fine for every other device I try (phone, gaming console, other people's laptops/desktops, etc.

Hello dginther,
Welcome to the HP Forums!
I understand wireless is not working properly. If the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore
Next, please try the steps in this HP document: Troubleshooting Your Wireless Network and Internet Connection (Windows 8)
These steps should be enough to resolve the issue. If not, you can try a manual reinstall of the driver:
1. Go into Device Manager, then Network adapters.
2. Right-click on the wireless driver, and select "Uninstall".
3. Restart the computer. This will force the driver to reinstall itself.
Please let me know the results of your troubleshooting. Thanks!
Mario
I worked on behalf of HP.

10.6.5 and screen flickering on MacBook Pro Mid 2010

Ever since i got my 15" laptop (about 2 months ago) i would get screen flickering on external monitor once in a while (once or twice an hour). This did not bother me that much and i just accepted it. Flickering issues always happened only on external monitor. I keep my laptop closed, so internal display is off.
10.6.5 upgrade escalated this issue from one or two an hour to one flicker every few seconds. This is annoying. Very annoying.
I tried to delete all caches (user, library, system), reset PRAM, re-applied 10.6.5 combo update, repair permissions and delete windowserver preferences (user and library). Nothing helped. Unchecking "Automatic graphics switching" makes no difference.
The only thing that made a difference was to open the lid. Once i have both (external and internal) working, flickering stops.
Any ideas on other troubleshooting things to try?

I have quiet similar problem as described but it is on my macbooks screen. It blinks while I am working and sometimes blinks instead of dimming the display. It also flickers at 40% to 50% brightness while going dim, which camera won't capture.
I am sending you links to the two videos I was able to make, most of the time it won't blink when I video it.
http://www.youtube.com/watch?v=eRP0I4VgQZY
http://www.youtube.com/watch?v=b5gdqY0ONyA
Lucky to have some proof. But Apple guys still denying it to be a problem at this stage, I have got its display changed twice and logic board replaced. But the problem persists.
Help! me to understand and explain the issue.

HP ENVY TouchSmart m6-k025dx screen flickering

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