HP envy Trackpad unresponsive and glitchy.

I have had this laptop for about 6 months now and the bug began almost a month after I bought my device.
I didn't think it was as important of an error initially because I tend to carry a mouse with me ususally.
Now it has rendered my device unusable when I don't carry a mouse (which is really annoying).
I really don't know what to do to fix this issue.
Please help.
Cheers.

Hi @ArturoJOrtiz ,
Welcome to the HP Support Forums! I hope you enjoy your time with us.
I saw your post regarding the TouchPad being unresponsive. I will be happy to help you with that. Let me start by getting your product number as there are a number of different models in the Envy 15 series.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

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This question was solved.
View Solution.

@gwatanaj ,
Hello and thank you for posting on the HP support forums. Here is a link that you may find useful.
HP Notebook PCs - Using and Troubleshooting the TouchPad or ClickPad (Windows 8)
What you are trying to do may not work with your touchpad. Normally when gaming it is best to use a mouse. The hardware is built different and you would find it easier to work with.
If you need further help please post back. First check out this link.
Advice for asking the "Very Best Question"
As well please include your Full Model and Product Number.
I hope to hear back from you soon.
Thank you again and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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HP envy Trackpad unresponsi​ve and glitchy.

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