HP ePrint Home & Biz failing to find Business Inkjet 1200 on wireless network

I am trying to set up printing from my phone over my local network to an HP printer.
I have downloaded the HP ePrint Home & Biz app onto a Samsung SII runningAndroid  v4.0.4 the app cannot find the HP Business Inkjet 1200 (C8156A) on the wireless network.
1) The printer is functional and other devices can print to it
2) The phone is able to conect wirelessly to the printer via a browser connection
3) The printer is on a fixed IP number
4) The BI 1200 is listed on the supported models page for ePrint Home & Biz app
5) I have registered the app with ePrint but should be able to connect via the local wireless network
I tried to use the Connect Manually option but it is tring to get me to supply an ePrint e-mail address. Do I really have to register the printer on ePrint to get this app to work?
As someone else said why not have an app that just formats the print job and sends it to the local printer?
Zeb
This question was solved.
View Solution.

The app can actually do what you want and print over the local network.
It sounds like what you are doing is going to settings, and then manage eprinters, and trying to add the device there. This section is only for eprint capable devices, and allows you to print to them even when you are not at the same location.
Go back to the home screen of the app.
Select a photo or document from within the app.
Simply push on the area near the bottom of the screen that may show a printer, or if its never printed it may just have a down arrow.
From here you should be able to click on printer and choose your printer.
The above method will simply search the local network for supported devices, and does not require any registration of the app.
Jon-W
I work on behalf of HP
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