HP EX485 Mediasmart server restore problem

Hopefully someone can help with this. The problem is this. I was unable to connect to my home server with either the connector, nor with RDP. So, I restored the system. Afterword, all three status lights breath aqua as well as the hard disk light. I still can't connect to it. I powered off the machine and mounted the system drive on my pc. the PC sees everything fine and it sure looks like the OS is there. Any ideas?
joe

Did you try to ping the IP? If you can ping it then it's probably a DNS issue...

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Hi Shatterglass,
Your HP MediaSmart Server EX485 is a commercial product and to get your issue more exposure I would suggest posting in the commercial forums. Here is a link to the Commercial Notebook forum.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

HP Mediasmart server keeps disconnecting from shared library

Hi
Just move to an Imac from a windows machine so I hope someone could assist me?
I have a HP mediasmart server that stores my music and under the shared headings in Itunes it recognises it, clicking on it shows "loading HP mediasmart server" for about 10 seconds then it disappears and keeps looping round.
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regards

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Itunes 10.6.1.7 - HP Mediasmart server access issues in itunes

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Fault Module Name: softpub.dll_unloaded
Taken at face value, you're having trouble with a Windows operating system file there.
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After a fatal HDD crash and rebuild, my ADE was working fine but now it's not. I purchased a book from Google, it starts to download to ADE then I get the ADE message "Error Getting License. License Server Communication Problem. E_ADEPT_DOCUMENT_OPEN_ERROR. Can anyone help? I've re-booted and re-authorized with no success. My wife is all over me to get this fixed so she can read the book. Thanks.
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I was unable to download the book so I couldn't open it. However, I've been doing some experimenting and have finally got the book downloaded to ADE with some challenges. Here's what happened.
Prior to my HDD crash my Digial Editions library was on C:drive. When I restored my lost data it put it back on the C:drive. I copied it with all my other data to the new My Document on F:drive, pointed my existing My Documents to the F:drive.and re-installed ADE. It worked but VERY VERY slow loading. (4 minutes and not the only program to slow down. I checked drive share and everything should work well but it doesn't). Fine, I then pointed My Documents back to the C:drive and the original ADE library. Voila! It loads right away like it used to but now I get the open document error. This morning I redirected My Documents back to the F:drive which is where it was when I set up ADE. It again took many minutes to load but then allowed me to download the book.
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HP MediaSmart Server EX475 Backup stopped working

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All of a sudden the backups of Herb stopped and I can't restart them. Even "backup now" doesn't work. I can sometimes log into the media server from Herb otehr times in tells me that I have no network connection. I have had no problem accessing the internet or getting email. When I access the Backup service on the Media server I can see both computers but H is greyed out and I can't perform any of the functions. Any ideas

It sounds like a Local Area Network (LAN) issue where you have this MediaServer installed (home, small office),
A LAN Router REBOOT may be necessary to clear .. and assign a TCP/IP address to the HP MediaSmart Server.
HP EX490 MediaSmart Server
Support Page
HP MediaSmart Server Setup Poster
Assure that your MediaServer is obtaining a TCP/IP address from your LAN Router.
You may need to login to the Router's Adminsitrative Page to check this.
This is covered in Chapter 2 of the User's Manual.
HP MediaSmart Server User Guide

Error getting license. License server communication problem. E_ADEPT_DOCUMENT_OPEN-ERROR

I get this error message when I try to add an ACSM file to the Adobe Digital Editions library: "Error getting license. License server communication problem. E_ADEPT_DOCUMENT_OPEN-ERROR."
I have no idea what this means.
How do I resolve this error so I can open my ebook?
Thanks.

I was unable to download the book so I couldn't open it. However, I've been doing some experimenting and have finally got the book downloaded to ADE with some challenges. Here's what happened.
Prior to my HDD crash my Digial Editions library was on C:drive. When I restored my lost data it put it back on the C:drive. I copied it with all my other data to the new My Document on F:drive, pointed my existing My Documents to the F:drive.and re-installed ADE. It worked but VERY VERY slow loading. (4 minutes and not the only program to slow down. I checked drive share and everything should work well but it doesn't). Fine, I then pointed My Documents back to the C:drive and the original ADE library. Voila! It loads right away like it used to but now I get the open document error. This morning I redirected My Documents back to the F:drive which is where it was when I set up ADE. It again took many minutes to load but then allowed me to download the book.
So I guess the real questions is this: How can I move my ADE 4.0.3 library from the F:drive back to the C:drive without getting this kind of error? In absence of any better suggestion I'm going to uninstall ADE, point My Documents back to the C:drive which contains the original restored ADE library and re-install ADE. Do you think that makes sense?
Thanks for your help.

Can't access ex495 mediasmart server

My HP EX495 media smart server is runnng Windows Home Server. The device went off-line the other day and I could not connect to the device through ethernet nor USB. The nick has a solid green light and a flashing yellow lignt. My guess is it is sending out a signal but not receiving one. Any idea how to fix the problem? I've tried rebooting; sending WOL messages; reseating the drives; but still can not access it.
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Try this? HP MediaSmart Server EX490 - Solution to LAN going offline at boot-up ‎05-18-2013 03:09 AM After swapping out a defective Netgear router, I started to experience problems with my MediaSmart server going offline immediately after boot-up. I could also see from the router stats that the EX490 established an Ethernet connection at 10Mbps when powered off, but not following boot-up. I could even use WOL to start the server, but it would drop the LAN connection shortly afterwards, without ever coming online. I tried various Cat-5 cables and 3 different routers, but I could not get the aqua LAN LED to stay on for more than about 30 seconds after boot. I could see the yellow LED on the RJ45 NIC port flash very occasionally, but that was about it. I managed to establish a PC to EX490 direct connection and so could get into the server via Remote Desktop, which again suggested there was nothing fundamentally wrong with the NIC port or cables. I tried upgrading the Realtec PCIe driver to no effect, checked there were no conflicting LAN addresses, DHCP services, etc., etc., and even considered doing a server rebuild. Eventually, I found a solution that works for me. Using the peer-to-peer LAN connection and Remote Desktop, go to the EX490 Device Manager, select the Realtek PCIe GBE Family Controller Properties, Advanced Tab and scroll down through the Property window to Speed and Duplex. Change Auto Negotiation to 100Mbps Full Duplex, save and reboot the server. It seems in my case that the EX490 is no longer coping with negotiating connection to a Gigabit LAN (still not sure why), but slowing the card down to 100Mbps is giving me a rock-solid connection. I hope this post will help others who may be contemplating using their MediaSmart as an expensive bookend or doorstop.

HP MediaSmart Server ex470 Upgrade.

I would like to know if I can exchange my MediaSmart Ex470 server for a MediaSmart Ex485 server?
HP was committing to transfer the same product innovations in the Ex48x series to the Ex47x series but they have yet to do so.
The newest update (like the 3nd or 4th to the ex48x series) is about to be released -- http://www.engadget.com/2009/04/13/firmware-update-brings-file-conversion-iphone-access-to-hps-me/.
I purchased my Mediasmart ex470 just before ex485 was annouced, I called HP and they assured me that the same updates to Ex48x series would be applied to the Ex47x series. So I did not return my Mediasmart server.... big mistake.

Are you and HP employee?
I bought extra memory at the time of purchase and was ready for the vaporware a year ago. Still waiting for the reality to catch up with the hype.
The reality is that they say you will have to "reconfigure and reload the server". So what is that going to take? Will users have to save everything to an alternative backup source, reload from scratch, then resave everything back to the server? Do you have an extra 2TB+ sitting around and the time to save to that device? How long does it take to transfer 2TB+ via USB anyhow? Then you have the nightmare and timesink of trying to get the MacAfee security software to work again. This is a whole separate nightmare and tons of hours wasted.
Starting from scratch is what I had to do when HP pushed the bad update to users. I am really afraid of what I am going to be forced to do to make the transition to the upgrade if it ever happens.
PoGoPlug is a much better, cheaper alternative to the HP MediaSmart (MediaLackingStupid) server. One cannot even stream video from this MediaStupid pig or upload directories of photos to it for sharing. Both of which are an elegant snap with PogoPlug!
Another great alternative is the Linksys router with StorageLink.
Bottom line, don't waste the money or time on this albatross of a HP MediaSmart Server box.

Question about HP MediaSmart Server and Time Machine

I just got an EX490 MediaSmart server to use for backups and as a media server. I set up the server to serve as a Time Machine backup device, and it seems to work fine. However, when the server is connected and appears as a Share in the Finder, if I use the Finder to navigate to the "Mac" folder on the server, I don't see any files inside. Actually I searched through all visible files on the server and didn't see any files that might be a backup file. I tried turning on Invisible file viewing but that didn't make any difference. I'm assuming that the Time Machine backup file on the server is somehow hidden from viewing.
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Thanks.

I have been looking at similiar HP NAS model, which now appears to have beome a prior model -
HP EX485 MediaSmart Home Server
http://www.amazon.com/gp/product/B001OI2ZG4/
The prices have gone up slightly, too. The reviews on the above EX485 were almost like a mini review and informative. I assume you've created accounts and perhaps have (need?) a PC to configure Windows Home Server R2 fully? I was waiting for full Windows 7 support which is still in beta.
From what I read, one of the "Missing Bible" for WHS or something helps to get the most out of it and help with setup (though generally that just takes 15 minutes if you know how).

MediaSmart Server v1 Reboot on Connection

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Hello johntweir,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues connecting to your MediaSmart Server. I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at HP Enterprise Business Community - Servers.
I hope this helps. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Mediasmart server EX495 Blank Contents screen

Ofr the last week or so, I can not get the content screen to show after connecting from any of my clients. I getthe password screen when I try to get to the console. then the progress screen appears. But then instead of the console screen I get the background screen only no matter how long I leave it be. It never goes beyond that.
At the same time, using any of the MS Office applications to load an office document from the shared folders on the server freezes the applicaton. Even Outlook 2007 freezes just opening it (I have Outlook email to the shared folders on the server).
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I wanted to provide an update. Spotify 1.0.1.1060.gc75ebdfd appears to have changed behavior. HTTP proxy support appears to be removed now (I can't even play music using my previous prefs). I can enable my HTTPS proxy by editing the prefs file as before. I should be able to do this now through Spotify's settings, but it looks like there's a bug in the settings panel where it seems to require a username and password before saving (my proxy doesn't require a username and password). This time, change the @http back to @https. Here's how my proxy settings now look under 1.0.1.1060.gc75ebdfd:
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Has anyone compiled the performance or speed of the Mac Mini Snow Leopard Server?? The one thing that worries me is the 5400 RPM hard drives in the server.
I'd like to know what the throughput is for this device and using it as central storage.
I'm coming from an HP MediaSmart Server and I am happy with it's speed but it's feature set doesn't match what I'd like from Snow Leopard Server.

The one thing that worries me is the 5400 RPM hard drives in the server.
Whether or not that might be a problem would depend on exactly what you intend to use it for and what kind of load you expect in terms of users.
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Did you try this? Not sure, but might work.
Write your mySQL server start-up sequence commands as a batch file and excute it from within your Java program.

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael

HP EX485 Mediasmart server restore problem

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