HP G4-2275dx left two usb ports not working after OS install.
Hi all.
I had to remove my windows 8(Upgraded to Pro before) install due to compatibility with certain programs and I was not very satisfied with the results.
So I had an extra cd key for windows 7 x64 home premium.
Everything went smooth.
I had all my drivers installed.
I installed Direct X also.
But when I tried to use my tutle beach headset it would not install the driver for the headset or even make the sound when a device is mounted.
So I checked device manager and I saw three yellow excelemation errors.
two were "Universal Serial Bus(USB) controller"
one was "SM bus controller"
I have installed the catalyst drivers multiple times but no dice.
Any help will be appreciated.
Happy Holidays.
This question was solved.
View Solution.
Hi,
Download and install the Chipset driver from the following link.
http://support.amd.com/en-us/download/chipset?os=Windows%207
When done, restart the notebook.
Regards,
DP-K
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