HP G6 Battery Dead/not charging
HP Pavilion G6 A5H09EA#ABU
Windows 8 Pro 64bit
Error: Bios Battery Replacement Warning
Bought my laptop in January 2012 and now my battery is dead. I know batteries deplete with time but not like what happened to mine. It lasted me 3.5hrs when new but dropped straight to 20-15mins and after two weeks time it was dead. I started getting startup Bios warnings about the battery needing replacing. I think I got a faulty battery because this is ridiculous.
What do I do?
This question was solved.
View Solution.
With adapters there can be odd situations where it would power the notebook but not charge the battery. You may be right, there may not be anything wrong with the adapter, but if you were to call HP Total Care to seek replacement they would have you follow a few steps to narrow things down and make sure its the battery. These steps can be found HERE.
I don't want it to sound like I'm saying it is not the battery, it certainly could be a defective battery and we would be happy to honor the warranty on your unit. If you would like to contact HP Total Care to seek a part replacement for an in-warranty computer you can reach technical support in English at 1-800-474-6836.
The best of luck to you, guggli. I sincerely hope everything works out.
I work for HP. - Consumer Notebook and Desktop Expert
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Please click "Accept As Solution" if you found my response helpful.
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ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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Welcome to the Apple Support Communities!
I understand that it can be concerning when your battery is not functioning as you would expect. There are several steps that I would recommend in this situation to troubleshoot. Troubleshooting the MagSafe adaptor and possibly resetting the SMC would be two of these steps. Please read over the attached article for instructions and more information on troubleshooting batteries.
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