Hp g62 and windows 8.1- rebooting loop

Hi,
I have a hp g62-b16st. It's a remarketed product with Intel core i3 2,4, 500GB HDD, 4gb RAM, integrated Intel HD graphics and dedicated ATI Mobility Radeon card (5470 hd I believe). This setting worked pretty well with 64-bit Windows 7 but recently I switched to windows 8.1 64-bit and now my hp isn't working. From what I gathered dedicated graphics drivers seem to be a problem. After installing updates, computer started to reboot itself continuosly. I restored windows to the state right after system installation and tried again- the same thing happened. Then I tried to install drivers from ATI- Catalyst Control Center didn't work. Every time I tried to install it (I downloaded multiple files, older and newer) I got the same failure of loading driver package. Then I found BETA drivers (amd-catalyst-14.6-rc2-windows-june23) and the restarting loop stoped but only due to the fact that ATI graphics weren't working properly and windows switched automaticaly to integrated Intel graphics.
That was all yesterday. Today, some update got downloaded and asked to restart my computer. when booting windows it said it is installing updates and I should wait for it to finish. Once it said 100% it started with the loop again. In safe mode I found out that windows figured out it is a good idea to install different driver that seems to be recognized as properly working one. And now the restarting loop is back. So I uninstalled that driver and disabled ATI graphic card for now but honestly I have no idea how to make win 8.1 work.
Oh, and I checked in BIOS- there is nothing I can do about it there.
Is there a way to make both graphic card and integrated graphics work on windows 8.1? If not, is there a way to turn ATI graphics entirely off?
cheers,
Martin

Hi Vanscin,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP G62-b16ST Notebook and graphics not working correctly. Here is a link to the HP Support Assistant, The HP Support Assistant will do the updates for you. I would check the Microsoft Compatibility Center. Some systems are not able to update drivers for Windows 8. You could try this driver.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

  • Unable to stop applications and windows reopening after reboot Yosemite

    I am wondering if my system became corrupted about a week ago after working well since upgrading to Yosemite when it was first released. When I reboot my system a number of applications open windows including Mail, iTunes, Excel, Adobe Reader, Calendar, Chrome, and VMWare. A window pops up asking for my iCloud password and it usually requires more than one attempt to enter the password before this disappears.
    I have searched online and tried all the usual remedies. I have selected "Close windows when quitting an app" under "Settings, General". I have ensured that these items do not appear under "Login items" in "Settings, Users & Groups". I have tried selecting and unselecting "Reopen windows when logging back in" on the "Restart badge" that appears when requesting restart.
    I also tried reinstalling Yosemite and later tried a "clean install" of Yosemite. In the latter case, I did restore my applications from Time Machine backup so it is not really a "fresh" system.
    Does anyone have any idea how to approach this problem short of doing a clean install of Yosemite and then reinstalling all my applications?

    I am wondering if my system became corrupted about a week ago after working well since upgrading to Yosemite when it was first released. When I reboot my system a number of applications open windows including Mail, iTunes, Excel, Adobe Reader, Calendar, Chrome, and VMWare. A window pops up asking for my iCloud password and it usually requires more than one attempt to enter the password before this disappears.
    I have searched online and tried all the usual remedies. I have selected "Close windows when quitting an app" under "Settings, General". I have ensured that these items do not appear under "Login items" in "Settings, Users & Groups". I have tried selecting and unselecting "Reopen windows when logging back in" on the "Restart badge" that appears when requesting restart.
    I also tried reinstalling Yosemite and later tried a "clean install" of Yosemite. In the latter case, I did restore my applications from Time Machine backup so it is not really a "fresh" system.
    Does anyone have any idea how to approach this problem short of doing a clean install of Yosemite and then reinstalling all my applications?

  • 890GXM-G65 windows 7 Setup - Reboot Loop

    This is wierd.
    I have:
    MSI 890GXM-G65
    AMD Phenom II 955BE
    Geil 2x2Gb DDR3 1333 (Model GV34GB1333C7DC)
    Pioneer DVR-218BLBK
    WD Caviar Black 1TB Sata 6.0Gb/s HD
    New self-build. Everything is installed, Bios reset, Bios configured (ver1.6). Auto Settings, no overclocking.
    I try to install Windows 7 x86 from DVD or USB. It goes through the first Black and White window extracting files, then it proceeds to the first 'Starting Windows' and reboots. Tried Safe mode, and it fails on DISK.sys and reboots everytime.
    I have checked all settings in the bios, tried disabling C&Q, disconnected the DVD and tried from just USB. Replaced Sata cables, tried different Sata ports. Tried with 1 DDR3 module. Same result.
    I did a google and found some people had issues with their PSU, they replced it and resolved the issue, however my PSU is a cheapo 500w, not the same as mentioned by other people.
    Anyone have a solution for reboots caused by DISK.SYS during install?

    There is no such board [890GXM-GD65]
    Do memory check with >>Memtest86<<

  • Bug with GTX 780, reboot loop 2 seconds

    My X510 is el diablo ! lot of problems... lot lot lot... I have a GTX 780 KFA², it's a good, very good... but when reboot x510 (restart windows/computer) is reboot loop every 2s... windows off... power supply make 'clac' (i suppose 'off') 1s... power supply 'clac' (on) and i have not time to see lenovo logo on display, power on approxymatively 2s ... and power supply 'clac' (off) 1s... power supply 'clac' (on) ... loop mode.... i do unplug the power cable for 20 secondes and replug to restart correctly the x510...  

    You have to switch to a ME8 bios (latest) or the GTX780 won't work. Alternatively buy a newer Z77 board. Older bios versions of your board are too outdated for latest generation GTX7xx boards. Indeed oc will be limited with a ME8 bios howerver but besides not using the vga or using a different board there is no other option.

  • MSI Z87-GD65, Freezing while gaming, then reboot loop/bsod/total failure.

    Hey fellow MSI'ers
    Im hoping to find a solution for my problem i have been getting. I build a custom gaming rig a few months ago (specs below)
    Sinds a couple of days iv been getting wierd problems, System runs fine, i can do everything watch movies do work stuff. But when i start gaming it will work great for about 15-30 minutes, then i hear a click/beep thru the sound system, and a total pc freeze, screen freezes nothing works.
    So i hit the reboot, then the system decides to turn itself off and get into a reboot loop, turning on for few seconds then turning off again for a few back on for a few, etc etc.
    Only way i can get it running is pull the power, make sure the Motherboard has no charge left, then wait a bit and replug the power. Most times it will boot up fine and story starts at part 1 again.
    First off i thought it would be temperature, tho im running a almoost ull watercooled system, (Ramm + cpu + video) and i put up temp controlls on my seconds screen, and they never got above 35, on any of the components.
    Now seeing my build it is extreemley hard to quickly test a diffirent component, been running memtest with no problems, But when i do graphx/cpu stresstest/benchmark i get the same issue.
    As i stated before it has been running perfectly for few months.
    I read that PSU might be a problem, compatability wise with Haswell, tho then it wouldnt have worked for so long and just now giving these strange problems.
    What i tryéd so far:
    -Reinstall windows
    -Flash bios
    -clear bios
    -unplug as much as possible
    -diffirent ramm
    -Running with or without crossfire enabled.
    All same problems, i hope somebody has a idea without having to pull apart my custom build.
    Specs:
    -Cooler Master HAF XB
    -Intel Haswell 4770k
    -MSI Z87-GD65
    -2x Asus 7970 in Crossfire.
    -Corsair Dominator GT 2x4gb
    -Corsair ForceGT 128GB SSD
    -Antec TruePower 1200
    -2x 512gb Seagate MomentusXT

    Hi again,
    Quote from: robinvanesch on 03-October-13, 04:33:35
    UPDATE: Been running bencharmks/stresstest from onboard graphix, both cards disconnected. (lots of towels to be sure) and runs without problems, tho reallo low fps but thats expected.
    Going to see if i can run 1 card at a time, see if i can cause the problem to happen again.
    So did you agtually try it?
    Yep, bleeding is nice job and dooing it right on all steps is needed so yeah great, but if your CPU can handel the stress and you have tested the PSU then i cant see other way.
    Tip: take the hard loop,pipe, bridge(betwean the blocks away and add two 90angle fittings with long tobe, so you can rest each card away the pc 1 at time that way you dont need to bleed the system bitwean.
    (allso rest of the toops needs to be so long that it can be far away...)
    And yes you need reg edit your SATA drivers like xmad sayd, if you like to change IDE to RAID.
    P.s. nice build! Hope you get it working 
    Edit: You dont need to insert that PSU in the case, just connect wires whrere they need to be, at the momen for testing.
    Edit2: My current needs little service and update( add backplate, water change, delid cpu and moving GPU to bottom slot).
    Edit3: Wait that one 120mm low Rad keeps your sytem 32c??? Damn you have great chips, cold house or software issue. need for delid main is the heat i dont like and i have hmm 10 times that space to get heat off :D

  • ASA 5550 - Continuous rebooting loop

    we have a Cisco ASA5550 and stuck into continuous rebooting loop. it show an error :assertion "_vf_mode_init" failed: file "vf_api.c", line 99
    Earlier it has an 4GE SSM module, for some reason we want to utilize 4GE SSM module and we unpluged and after that we face this issue. could some advise in the right direction.
    error message file is attached.
    Much Appricated.

    Seems like the ASA is crashing, it is better to open a case with TAC to decode the crash file, most likely you will need an upgrade, if it is failing to boot, you will need to pull the file from rommon mode.
    Regards,
    Felipe.

  • Reboot loop after software update

    My phone is also in constant reboot loop since the update. I tried deleting app after app  with no luck. What is going on? Is there anything I can do? I also have  tried the master reset, I highlighted recovery pressed the volume up and  it went into reboot loop mode again. Any suggestions??

        I know its frustrating to have a phone that  is rebooting constantly Jimlpn. I'm sorry the steps provided in the other thread did not work. Is your phone damaged? Replacing the phone may be the next step. You can also take your phone to a corporate store location for a hands on evaluation. Is your phone under the 1year manufactures warranty and do you have insurance?
    KinquanaH_VZW

  • P67A-GD65 reboot loop issues

    Seems like whenever I try to overclock my RAM or mess with the bios my tower would shut off and go into a reboot loop.
    What does this mean?
    Is my motherboard defective or is this what it does when a bios setting is messed up? The only way to fix the loop is to switch off the power supply and restart it that way. I've noticed it also does this if I use the MSI control panel to overclock my CPU sometimes.
    I'm starting to use MSI control panel and having much better luck overclocking compared to the MSI Bios. Is my chipset defective or is MSI's bios really this crappy...So annoying when it starts doing the reboot loop after adjusting acouple settings in the bios.
    I'll admit I'm not really an experienced OC'er so I might just not know what I'm doing. I tried upping the ram voltage to 1.65ish and OCing to 1600 with auto ram timing, but it just does the reboot loop after saving and exiting the bios. I haven't tried OCing my ram via the control panel, but upping my bclk on the control panel works well up to 105.5 bclk so far, while upping the bclk in the bios to even 100.1bclk does the reboot loop crap...I know upping the bclk is not reccomended, but I've had it at 105 on my other motherboard for over a month with no problems. I just got this board today and I'm having lots of issues with the bios...
    Anyways, I'm trying to get a ram oc of 1600. Could anyone help me in this regard thats savy with this motherboard?

    Quote from: LivingChampion on 10-March-11, 04:56:51
    I also have my ram sticks on the first and third slot if that makes any difference.
    Not really, but the blue slots are the recommended slots to use. From what I am seeing, there is no XMP profiles for your RAM. What that means is, reaching a stable 1600 RAM speed may be a bit of a challenge, or possible. Recommend with setting 1600, to try CR 1 (or 2), 9 9 9 25, tRFC 88 (or maybe 103), @ 1.60-1.65v's & give it another try.
    Added: Actually, running the RAM at the settings shown in the Memory Tab, is not a bad thing. Having done a few tests, the performance difference between RAM at 1333 & 1600 is pretty low. Sometimes only a few FPS.

  • Windows 2008 Server boot loop and unable to log on in Safe mode

    The Situation: I used msconfig to reboot Windows 2008 Server r2 into safe mode. On rebooting, boot progresses ok and the log in screen appears very quickly, then disappears and the machine reboots. I've tried typing the password very quickly and whether
    I get it wrong or just can't get enough typed in time, I don't know, but the reboot loop continues. So, i can't log on and can't change safe boot back to normal.
    I know Server 2008 uses bcdedit and no longer has a boot.ini, so I don't know if it is still possible manually to amend a boot file so it starts in normal mode again. Can anyone help me to break out of this boot loop without having to resort to anything
    major, such as reinstallation?
    Just to make clear, I haven't updated the system and the only change made was with msconfig to require safe boot on restarting.
    Thanks

    from the safemode try this syntax
    Syntax: bcdedit /deletevalue {default} safeboot
    http://technet.microsoft.com/en-us/library/cc721886(WS.10).aspx
    http://www.virmansec.com/blogs/skhairuddin
    How on earth is that a good answer?  Sorry for the necrosis here of bringing up a post 9 months later, but I just ran in to this issue again.  The OP said that he was STUCK IN A BOOT LOOP having placed himself in SAFEMODE already.
    How is he supposed to type this in if he can't log in?
    What worked for me was to keep striking F8 like a cobra during boot and telling it to use the Last Known Good Configuration option, after the 4th autoreboot, it let me log in and let me switch it back out of the safe mode and back to the normal boot. Yes,
    I am aware this is quite lucky and now I don't have to rebuild all my server set up, and that your mileage may vary here, but, keep trying, you might be lucky.

  • Windows 8.0 Volume License machines reboot and windows 8.1 is installed??

    We are a small private university with 484 computers running Windows 8.0 with MAK key.
    This week we have had 2 Windows 8.0 computers spontaneously upgrade to Windows 8.1.
    Since we do have a windows 8.1 MAK key all we had to do was enter the correct key and the computers were fine but everything I am reading about Volume Licensing says that this is not an upgrade path for Windows 8.1.
    Is Microsoft pushing out Windows 8.1 slowly to volume licensed computers on Windows 8.0, or is this just some sort of anomaly that may happen occasionally.
    One of our operators reported that the usual blue banner prompting upgrade appeared the day before but did not have an option on the banner to deny the upgrade.  The next morning when she booted the computer, Windows 8.1 installed and we had to enter
    the 8.1 MAK key and all appears to be well.
    This is not really a complaint, just that we were VERY surprised when it happened, hoping it was not some sort of hack by a third party.
    Jim Smith[REMOVED]
    Lubbock Christian University
    Technology Services
    [removed]

    Hi,
    I don't know how useful this information will be for that many machines. This was also observed on 8.1 Pro, not Enterprise, but here is what I found while doing multiple different upgrades... just so I could figure out how to stop them...
    Windows Update KB2973544 triggers Win 8.1 to automatically install.
    http://support.microsoft.com/kb/2973544
    In addition, KB3008273 appeared in Nov. 2014, which is also related to the automatic installation of Win 8.1...  It actually replaces KB2973544.
    http://support.microsoft.com/kb/3008273
    Windows Update KB2871389 makes Win 8.1 available in the Store, and is a prerequisite for  KB2973544 and\or KB3008273. You might uninstall it also.
    https://support.microsoft.com/kb/2871389/en-us
    I have found that the installation of KB2973544 and\or KB3008273 create Scheduled Tasks in Task Scheduler under *** Microsoft \ Windows \Setup***
    They are...** 8.1 Auto Install Ping** and **8.1 Auto Install V2**. They are scheduled for 8pm Daily.
    I clicked on both and selected "RUN", as I didn't want to wait several hours to see what happened... A download started immediately.
    After downloading for about an hour, I restarted the machine to see what would happen... The download resumed quickly after the restart.
    After the download started again, there were two more Scheduled Tasks added to the same location....   **Windows AutoUpdate Setup Resume Task**... which was running, and  
    **Windows AutoUpdate Setup Store Resume Task**... which is *Ready*, but has NEVER run.      There was a Service *Modern Setup Host* running in Taskmanager.
    ***I have found that the only way to stop the installation of Win 8.1 once the Scheculed Task ....   **Windows AutoUpdate Setup Resume Task** is indicating "At Logon" for it's Trigger,
    is to end all the tasks showing, starting with that one, and then the ** 8.1 Auto Install Ping** and **8.1 Auto Install V2**.
    After Ending the tasks Delete them...
    After deleting the Tasks, I had to go to C:\ $Windows.~BT, which is a Hidden File, and delete anything that has a recent date... especially the .esd file (Install.esd) of 2.67GB..
    I deleted anything that was newer than one week. You could probably delete everything inside the *Sources*, *Support*, and *Drivers* folders...
    Also uninstall the mentioned KB's, starting with the newest, and doing the KB2871389 last, as it requires a reboot.
    Any attempt to reboot the machine before doing this results in the installation of Win 8.1 starting...
    If you were to End the tasks and disable or delete them while the **Windows AutoUpdate Setup Resume Task** is still showing a
    Date and Time for it's trigger, deleting the $Windows.~BT files may not be necessary.
    The biggest issue with this process is that you may be denied access to the $Windows.~BT folder. If that is the case, you will need to take Ownership of it.
    If you disable and delete the Scheduled Tasks, and uninstall the previously mentioned KB's shortly after selecting *Remind Me Later*
    THE FIRST TIME, the process will be stopped, and it won't be necessary to delete anything in the $Windows.~BT folder.
    You should have about 24 hours to do this.
    After uninstalling the KB's and deleting the scheduled tasks, a new scheduled task has appeared.
    It is *Pre-Staged GDR Notification*, and is scheduled to run at  *8PM of Every Thursday of Every Week*. My guess was that this is to remind you to install the Win 8.1 Update.
    It actually causes another task to be created... *Windows Upgrade Notification Task*... It runs at the *Log On of Any User*
    I couldn't get this task to show a notification. The task ran when I did it manually, but generated an error message in the log... *Specified Module Could Not Be Found  (0x8007007E)  Windows Upgrade Notification*      
    This is most likely because the KB's have been uninstalled.
    I'm sure they can be disabled as well, if you want to stop\prevent the reminders.
    I know that once Win 8.1 Update actually installs, those scheduled tasks no longer exist. In fact, the entire SETUP folder disappears.

  • I was told by itunes my phone needed an update to 6.1.2.  I did it, and now my phone is stuck in a reboot loop, and no wifi, phone, or bluetooth.

    I connected my 3gs to my computer, and got a popup from itunes saying there was an update for my phone.  Well i like to keep everything up to date, so I did the update.  After it completed, I no longer have phone, Wifi, and bluetooth.  It also is stuck in a reboot loop.  I really do not know what I can do.  I tried to restore it as a new phone, since i had all my data backed up.
    Any help or ideas is greatly appreciated.

    ccsoh wrote:
    okay i may have called it wrong, we got the unlock from AT&T when our contract was up.  We did this because we were thinking of switching to another carrier.
    I checked the hosts file, and there is nothing refering to gs.apple.com.  Should there be?
    Is it possible to restore it back to 6.1?
    No problem; it's just that many people buy what they think are "factory unlocked" phones, but the "factory" is the back room of the shop where they bought it.
    gs.apple.com should not be in the hosts file (the only reason it might be there is if some hacking tool had been used on the computer in the past; not just jailbreaking tools, but tools to downgrade the OS and perform other unsupported functions).
    You cannot restore back to 6.1; you need to resolve the problem with the latest version. Even if you could revert it would not solve the problem. You need to figure out why iTunes can't communicate with the activation servers. If you have another computer, try restoring on that, or take the phone to an Apple store and let a "genius" deal with it. Or, if your antivirus is Kaspersky, delete it completely, as it's impossible to turn it off completely, and it has taken a dislike to things Apple.

  • I purchased a new camera with an Adobe Photoshop Lightroom 5 disk.  I have a windows pc with windows 8.1.  I have downloaded and removed about 5 times.  It says installed correctly but every time i hit the icon the pc freezes and I have to reboot  HELP

    I purchased a new camera with an Adobe Photoshop Lightroom 5 disk.  I have a windows pc with windows 8.1.  I have downloaded and removed about 5 times.  It says installed correctly but every time i hit the icon the pc freezes and I have to reboot  HELP

    uninstall your lr 5.
    install lr 5.7.1 and use your serial number to activate.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • My Mac G4 came unplugged while running and now when I start it up all I get is a continuous reboot loop.

    While sliding my Mac G4 tower out from under the desk it came unplugged. It was running at the time. After plugging it back in all I get is a continuous reboot loop. I have tried the Shift and the Command Option P R boots to no avail. What am I missing here? I have had no problems in the past with this system. I am running Panther.

    I have tried the Shift and the Command Option P R boots to no avail.
    Are you using an Apple keyboard or something else. It is rather common for non-Apple boards, especially those pulled from a PC, to not respond to the traditional Apple startup key command combos.
    Take the computer off wall power again then press and hold the power button for about 20 seconds. Then restore power and try a normal start. That worked for me when I had a similar failure to start with my G4 MDD.
    If you have never replaced the internal backup battery ("PRAM" battery) it is, by, now surely extremely dead and it could not preserve the needed start parameters when power was unexpectedly cut. If you get the computer going, consider installing a new PRAM battery so you won't replay today's issues. tomorrow. The batteries are cheap and replacing one is a three-minute at-home job:
    NewerTech 3.6v Lithium 1/2 AA PRAM Computer Clock Battery

  • Out of the blue my sim card is no longer recogniced and i got a "sim invalid" window. once i reboot the phone everything goes back to normal

    Out of the blue my sim card is no longer recogniced and i got a "sim invalid" window. once i reboot the phone everything goes back to normal. What can i do to solve this trouble?

    Replace the sim card

  • How to fix iPad 3G frequent crashes and going to reboot loop

    II'm having problems with my iPad 3G iwi-fi it always crashes while using and sometimes it goes to a reboot loop. I tried everything reset, pressing the home and power buttons, and even restored it many times but still the problems can't be fixed. Is there someone knows what to do?

    If anyone has faced this issue and was able to fix it, I am hoping from you to share your fix.
    If no fix is there, so i can take it to be fixed since it is not under warranty, and wehre i live it will cost a lot for fixing

Maybe you are looking for

  • Adobe Bridge CS5 and CS6 need to uninstall

    I have Adobe Bridge CS5 and CS6 that I need to uninstall off my mac I do not have Adobe Uninstall in the Utilities folder. Question how do I uninstall the applications

  • Portal Runtime Error for "toolAreaiView"............??

    Hi all, We are using EP6 SP11 Patch3 installed on UNIX. We are getting following error message after some time: Portal Runtime Error An exception occurred while processing a request for : iView : pcd:portal_content/com.lti.I-1192_fldr_01/ com.lti.I-1

  • Usb undetected in mac

    i recently updated to Yosemite, now my pendrive isnt woking in mac, iphone is working fine bt pendrive gets detected in disk utility bt not showing up in the desktop, i did format the pendrive several times from disk utltiy bt it didnt show up in the

  • It freezes when I push on "iTunes & App Store"

    What could be the problem?

  • Centro won't sync with Vista

    I can sync my Centro to Palm desktop using my office PC (running XP) with no problems.  But when I try to do so at home, on my laptop running Vista 32 bit, the sync stalls out while allegedly syncing the calendar.  I have uninstalled and reinstalled