HP G62 B50SQ CPU Whine [HELP PLEASE]

Hello,
I have one HP G62 B50SQ laptop 2 months old now. Two weeks ago, it didn't powered on anymore so I sent it for warranty. They replaced the motherboard and the AC adapter. Ever since the laptop is emitting one very high pitch sound from the processor area which, as I identified on the Internet, I suppose it is CPU whine. The sound gets really annoying if I connect any USB device to the laptop (mice, or external hdd). Also the sound is present with the same intensity on AC or DC. I confess that it is very disturbing because I work most of the time in a quiet environment and I would like to know how it is possible to fix this. I've read on the Internet about disabling C4 state in BIOS, but the BIOS version that I currently have (F.47 , 2/15/2011) does not have this option. Also, If I send it back does the warranty apply or it is something that I should be supposed to live with? Thank you for your replies.

Hi,
My suggestion is to send it back, they must fix this for you
Regards,
BH
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    0xffffff80f6143c00 : 0xffffff7f83464ab4
    0xffffff80f6143c50 : 0xffffff7f83463798
    0xffffff80f6143da0 : 0xffffff7f83455dd6
    0xffffff80f6143e30 : 0xffffff7f834548ed
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    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
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    Kernel text base: 0xffffff8002400000
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    System uptime in nanoseconds: 259144459246
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    com.spsys.driver.ENKEDriver          1
    com.logmein.driver.LogMeInSoundDriver          1.0.3
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    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AGPM          100.14.15
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleHDA          2.6.0f1
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleMikeyDriver          2.6.0f1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleThunderboltIP          1.1.2
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.GeForce          8.2.4
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleIntelHD5000Graphics          8.2.4
    com.apple.driver.AppleIntelFramebufferAzul          8.2.4
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.driver.AppleSDXC          1.5.2
    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AirPort.Brcm4360          831.21.63
    com.apple.driver.AppleUSBXHCI          670.4.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.6.0f1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
    com.apple.iokit.IOAudioFamily          1.9.5fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOBluetoothFamily          4.2.3f10
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleHDAController          2.6.0f1
    com.apple.iokit.IOHDAFamily          2.6.0f1
    com.apple.driver.AppleThunderboltEDMSink          2.1.3
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.7.0d10
    com.apple.driver.AppleSMC          3.1.8
    com.apple.iokit.IOAcceleratorFamily          98.14
    com.apple.nvidia.driver.NVDAGK100Hal          8.2.4
    com.apple.nvidia.driver.NVDAResman          8.2.4
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.AppleGraphicsDeviceControl          3.4.35
    com.apple.iokit.IOAcceleratorFamily2          98.14
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.driver.AppleUSBHIDKeyboard          170.15
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.iokit.IOUSBHIDDriver          660.4.0
    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
    com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.driver.AppleThunderboltNHI          2.0.1
    com.apple.iokit.IOThunderboltFamily          3.2.7
    com.apple.iokit.IOEthernetAVBController          1.0.3b4
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IO80211Family          630.35
    com.apple.driver.mDNSOffloadUserClient          1.0.1b5
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBFamily          675.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
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    Graphics: NVIDIA GeForce GT 755M, NVIDIA GeForce GT 755M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 0 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    Thunderbolt Bus: iMac, Apple Inc., 23.10

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    System.out.println(buffer.toString());
    return buffer.toString();
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  • Hi i want to upgrade my iMac from Snow Leopard 10.6.8 to OS X Mavericks or OS X Yosemite. My software update menu dosnn´t find any updates available. Help please, what can i do to upgrade to OS X Mavericks or newer version?

    Hi i want to upgrade my iMac from Snow Leopard 10.6.8 to OS X Mavericks or OS X Yosemite. My software update menu dosnn´t find any updates available. Help please, what can i do to upgrade to OS X Mavericks or newer version?

    Open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, the computer's also incompatible with Mountain Lion and Mavericks; if desired, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
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  • Help please!!! with AMD 3200+

    Just Purchased a brand new xp 3200+ to run on my K7N2 Delta ILSR, I had been running a 2500+, Anyway at this point the system is totally unstable at default (200) mhz fsb, It will not even last one cycle with sisoft sandra's burn in wizard and reboots just logging into the system.
    However when I set it up to run bios setup defaults it's solid as a rock.  But it's recognizing the processor as an xp  2500+ and running at 1.8 ghz, with the 333 mhz fsb.  I originally thought this might be a ram problem, so I took out each stick and tried to run it at 3200+ one at a time, same problems all over again.  tried turning off agp fast write, loosening the memory timings, every thing i can think of.
    Do i need to re-install windows??? any help at all would be greatly appreciated I would hate to think i just paid all this money and have to run at 1.8 ghz
    My System:
    MSI K7n2 delta l ilsr
    xp 3200+ barton
    1.5 ghz pc 3200 ram micron technology dual channel 400mhz
    slk 900a heatsink, 3000 rpm fan, 43c idle 48 load
    PSU hercules 420w
    windows xp professional sp 2
    Bios version 7.8
    seagate barracuda 120 g primary hd
    maxtor 80g diamond max back up
    video card nvidia geforce 5200 with 256 on board mem

    As I said in the post, I tried Loosening the memory timings, to no avail, Heat is not a problem here, temps are staying in the 40's at default settings, I have a huge leaf blower fan on the processor (tornado) along with the slk 900a bios is 7.8, I am not concerned with Sisoft sandra scores at all, the only reason I ran it is to try to determine the problem by putting first the processor and then the memory, then the video under load, when I say it's unstable I mean it's rebooting when I'm trying to type this message, I tried to include as much info as possible in this post, about the system, including the part about the ram, timings i've loosened them to 11,4,4, and the cas latency to 3,
    kudos to the guy who said to bump the voltage, i'm at 1.7 cpu core and it's only restarted once in the last hour so it seems to have stabalized a bit I just think it's ironic, that I went from the 2500+ to this cpu so I wouldn't have to OC to get it above 2g and now tha't what i'm having to do,,,,it has however upped the temps about 5 degrees to 48 idle, and 53 load,  how high can i take the core voltage without damaging the cpu???
    Help please!!! with AMD 3200+  
    Just Purchased a brand new xp 3200+ to run on my K7N2 Delta ILSR, I had been running a 2500+, Anyway at this point the system is totally unstable at default (200) mhz fsb, It will not even last one cycle with sisoft sandra's burn in wizard and reboots just logging into the system.
    However when I set it up to run bios setup defaults it's solid as a rock. But it's recognizing the processor as an xp 2500+ and running at 1.8 ghz, with the 333 mhz fsb. I originally thought this might be a ram problem, so I took out each stick and tried to run it at 3200+ one at a time, same problems all over again. tried turning off agp fast write, loosening the memory timings, every thing i can think of.
    Do i need to re-install windows??? any help at all would be greatly appreciated I would hate to think i just paid all this money and have to run at 1.8 ghz
    My System:
    MSI K7n2 delta l ilsr
    xp 3200+ barton
    1.5 ghz pc 3200 ram micron technology dual channel 400mhz
    slk 900a heatsink, 3000 rpm fan, 43c idle 48 load
    PSU hercules 420w
    windows xp professional sp 2
    Bios version 7.8
    seagate barracuda 120 g primary hd
    maxtor 80g diamond max back up
    video card nvidia geforce 5200 with 256 on board mem

  • Hardware Interrupts HELP please

    Hello,
    My problem is this: when i open my PC everything works perfect, but when i execute a "heavy" programme(like games or a full system scan etc) after a while the CPU reaches 100% and the system is responding really slow(30-45 sec after the mouse click).I have downloaded the processexplorer and clearly the problem is the Hardware Interrupts.
    I had the same problem 6 months ago, i formated the HD and everything was normal again.Yesterday the Hardware Interrupts started again.I couldn`t find anything to do(i`ve searched a couple of forums) so i decided to format the disk again hopping that everything was going to fix again(at least for some months) but unfortunately today and after trying to play Command and Conquer Tiberium Wars the system crashed and (based to processexplorer) the hardware interrupts was the problem again.
    Somebody help please and thanks for your time

    First of all thank you very much for your very quick response.
    I also thought that maybe the Video Card or the CPU temperature is increasing and causes the hardware interrupts but the CPU temperature doesn`t go higher than 37-38 degrees Celsius and the SYS temp is 1 or 2 degrees lower. For example right now i am copying some files from a DVD and the Hardware interrupts are using avg. 30% of the CPU and the CPU temp is avg. 32 degrees Celsius and the SYS temp is avg 29 degrees Celsius. The temperatures are taken from the Core Center programme from MSI.If there is any other way to see my CPU`s and system`s temperature please tell me to check it.
    As for the Hard Disks I am checking now one of them and there may be a problem.I will do some tests and i will inform you as soon as i can.
    Thank you very much

  • Advice: CPU whine

    Hi all,
    I've noticed over the last couple of months that my beloved MacBook Air (purchased June 2009) has developed an annoying CPU whine, more commonly associated with the early MacBooks and some MacBook Pros.
    Just to clarify, the noise resembles a static crackle and originates from the left side of the keyboard, in the vicinity of the 'tab' key. It is easily differentiated from the gentle hum of the system fan, located in a more central location. Varying the fan speed using smcFanControl doesn't appear to affect the whine, which also persists regardless of power source - AC or battery. Just as a troubleshooting step, the noise disappears with QuietMBP set at 80 or 90. Tellingly, the frequency of the noise varies with the slider setting in QuietMBP as well. Unfortunately, this has the detrimental side-effect of increasing system idle temperature by 7-8C. :'(
    I can't remember whether my beloved has always exhibited this noise, which then proceeded to get louder and discernable over time, or if it followed the application of an OS update. I first noticed it when running 10.6.1 though, and it is beginning to drive me nuts.
    I will have some time soon to get it looked at by an AASP. What I'm wondering then is if anyone has had any experience with this problem, specifically with their MacBook Air, but also in general. Any advice or insight would be muchly appreciated by a poor graduate student being driven ever so slowly to the point of insanity. Oh, let the crackling stop...
    Yang

    My Macbook 13" does it and has since I purchased it in late November. I've brought it to the Mac store, spoken to "geniuses" and scoured the net looking for other people reporting the problem, and hopefully someone with a solution. I have found little of the former and none of the latter. The previous comment seems to make sense to me though. What I can contribute is that it seems to me be related to power consumption. The whine actually starts when my Mac is using little power, such during idle moments or low CPU usage. Crank the CPU up and the noise seems to go so that it is less noticeable or maybe even gone. My theory is that there is a power saving feature that when it gets engaged produces the noise.
    I refuse to install the quiet program because I'd sooner return the machine. This is a defect and if it cannot be fixed then I will hold Apple accountable to their warranty. If you ask me, Apple is aware of the problem and is not making it known. Call me a conspiracy nut, but I found this thread through Google. When I went to click through to it, it mysteriously was not available as if it didn't exist. Other threads on the discussions board worked fine. So I loaded the Google cached version. Today the thread is loading. Go figure.
    Additionally, I am contemplating trying a SMC and/or PRAM reset but I'm unsure of any possible side effects of trying those out.
    Please anyone with additional info post. The whine is incredibly annoying and interrupts my actually being able to get work done, thanks.
    Message was edited by: macattacksnacklacks

  • Analyzing the "idle CPU whine" issue

    Hi All,
    I have been waiting for a solution for the "idle CPU whine" issue since I returned my MacBook Pro because of the whine.
    First of all, we need to filter out all the posts where a person says that he does not have the whine but has not heard a whining unit. So, we need to focus only on experiences of people who hear the whine or do not hear whine but have heard the whine in another unit.
    Secondly, I think that the build week number has no significance on the whine issue. More interesting would be to have people sending here the last part of their serial number, which supposedly is some kind of configuration code, and stating if they have the idle CPU whine or not. Maybe we could get some new information out of that.
    Do also state, if you have actually compared a whining and a non-whining unit. If you have not compared the no-whine opinions are useless as they are merely opinions without a reference to a faulty unit.

    This was posted on MacFitIt today (www.macfixit.com)
    " Mike, I thought you might find this reply from Apple regarding my contacting them with a noise issue with the MacBook Pro. I noticed that if I were to disable a processor core the noise immediately stopped and this is Apple's reply.
    Eric"
    Begin forwarded message:
    "Hi Eric, I heard back from engineering and was informed that this normal behavior for the MacBook Pro. When the processors are idle a capacitor on the logic board will take on additional power loads causing the capacitor to vibrate, thus creating the noise. Turning off the second processor and/or using better energy saver settings reduces the load on the capacitor causing the noise not to occur.
    For more information check out http://www.apple.com/support/macbookpro/. Please feel free to contact me if you have any additional questions..."

  • T510 on its way-- CPU whine question

    The CPU whine ( likely inductor noise ) that I keep reading about makes me a bit concerned that I may have made an error in judgment .
     Does anyone know what percentage of units have this problem ?  Also what are most people doing to help reduce the noise level ?
    Thanks, Bob

    Yes, there are (my friend ordered a T510- the same one I have) and has no problems with whine.
    I think it's a bit "luck of the draw", but if it whines, tell them to send you another one.
    You do have a 14-day money-back guarantee on it (I believe this covers free replacement as well), so if you have the whine, tell Lenovo they can ship you another one- if they do it for hard drives (ship you a drive, you ship your old one back AFTER replacement) they should do it for full units too.
    I would, however, call their sales desk and make sure of the time period to exchange a laptop (I believe it is 14 days but I could be wrong) and make sure you can keep your laptop while they ship one out to you.  Continuously exchanging them should do the trick if they all whine/have any other problem- maybe it will spur them to actually fix the problem after they have to pay lots and lots of shipping charges.
    I don't know when the T520/T420 (based on Intel Sandy Bridge processors) is coming out, but I certainly hope it doesn't have the same problems.

  • CPU WHINE FIX

    I'm wondering if anyone out there had their macbook sucessfully repaired for the CPU whine issue. I'm sending in my macbook tomorrow and I'm wondering if when it comes back - it will whine again (sooner or later).
    If you got yours fixed - can you tell me please what components were replaced?
    Thanks a lot - Trying to get this thing fixed once and for all - If it wasn't for this issue I'd be 100% satisfied as opposed to 50% NOW

    no one? Not a single person got their MacBook fixed for the whine issue?

  • Constant rebooting, help please!

    Constant rebooting, help please!
    Since suddenly yesterday, my computer reboots itself always
    during the Windows XP start-up, right before it should
    display "Welcome" (Choose user profile) screen. This started
    yesterday when I was just surfing the net and listening to
    some mp3s, I hadn't installed anything new for a while.
    Now I can't get the system running even in safe mode, nor does
    System restore help. After the progress bar of Windows XP
    Home Edition, the machine just beeps and reboots.
    There seems to be no heat problem (specs below), because I
    can get to the bios settings by pressing Del, and I can
    browse them as long as I want.
    I am pretty sure that there are no viruses, my McAfee
    updates itself very often. I have a ZoneAlarm firewall to
    protect agains hacking.
    I've had some reboots earlier, maybe twice a week. This
    began after I changed my processor to AMD Athlon XP 3000+.  
    But now something made my setup completely unstable.
    I know I don't have the latest bios drivers, the old ones
    did not work (had to use System Restore to get the PC
    running after installing them, but I didn't have a chance to
    install the latest ones before this catastrophe happened).
    Should I do a repair install of WinXP using the install cd?
    What should I do, and what might be causing the problem? Any
    help is greatly appreciated. Specs are below:
    CPU:AMD Athlon XP 3000+
    MOBO: KT4V
    OS: WinXP Home
    GC: ATI Radeon 9600
    HD: Hitachi 120 Gb
    RAM: 1024 DDR (2 x 512)
    Power: Nexus NX3500 (350 W) - AC Input 115/230V - 10/5A, 60/50Hz
    Heat:
    CPU 51 C
    System: 34 C
    CPU Fan Speed: 3813 rpm
    Volts:
    VCore: 1,648 V
    +5V: 4,975 V
    +12V: 12,106 V
    -12V: -11.743 V
    -5V: -4,976
    Battery: 3,360
    +5 SB: 4,921
    Frequency/Voltage Control:
    Spread Spectrum disabled
    CPU FSB 166 Mhz
    CPU Ratio x12,5/x13
    CPU Core 1,650
    DDR Voltage Auto
    Termination Vol Auto
    AGP VOltage Auto

    Hello.
    You motherboard does not support an XP3000+ unless you have BIOS 1.8.
    Do you have any BIOS updates? I recommend the latest one.
    http://www.msi.com.tw/program/support/bios/bos/spt_bos_detail.php?UID=362&kind=1
    ====================================
    "I know I don't have the latest bios drivers, the old ones
    did not work (had to use System Restore to get the PC
    running after installing them, but I didn't have a chance to
    install the latest ones before this catastrophe happened)."
    ====================================
    You mean CHIPSET drivers, VIA 4in1? BIOS is not part of OS  
    The AMD XP3000+ CPU that you have, is it the 333Mhz FSB version or the 400Mhz FSB version?
    You board does not support the 400Mhz FSB version.
    You RAM, are they the same make and model
    Are they both PC2700 or PC3200?
    Have you tried 1 stick at a time?

  • I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

    I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

    There are no updates to either OS 10.5.8 or Safari 5.0.6.
    If you need a later version of Safari you must first upgrade your operating system to a later version of OS X.

  • At the end of my IMovie I want to write some text: as in" Happy Birthday Mandy we had a great time with you. etc..  How do I go about this? Which icon in IMovie lets me have a place to write text?? help please

    Please see my ? above: Im making an IMovie and need the last frame to just be text (can be on a color). I don't know how to go about doing this.  Ive already done all my photos and captions. Need to have it ready for TOMORROW: Friday May 23rd. Help please!
    Thanks

    You can choose a background for the text from Maps and Backgrounds.  Just drag a background to the end of the timeline, adjust to desired duration then drag title above it.
    Geoff.

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