Hp g62 Black screen caps lock on and wifi button on

Hello,
My friend is having a problem with his laptop hp g62 which is 1 1/2 years old. This happened out of no where and have no idea why. Here is what happens: We power it up, fans turns on, caps lock stays on and Screen stays blank. Again we have no clue why this is happening. Any help will be apreciated.

Hi,
It's always worth trying a Hard Reset as follows.
Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery, plug in the AC Adapter and see if the notebook will start.
Regards,
DP-K
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    Microsoft MVP - Windows Experience

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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