Hp G62 cannot reinstall windows 7

Hello i got recovery disc from HP but i cannot install them everything goes smooth till it installs intel HD display driver then it shows no video it works in safe mode or disabled driver

Please uninstall the video driver from add remove application in safe mode.
now get the latest driver from hp.con and boot pc to normal mode to install the same. steps to get driver.
Please visit www.hp.com/in and select suport & drivers>drivers & softwares> type the the complete model of your PC such as dv6-6100 dv6-3100 etc... select your computer model (if listed), or select the CTO(such as dv6-6100 CTO) model(which works for whole series) now select the OS you are running. you have the list of drivers for your PC.
if the PC does not work even with this, its an issue with GPU and need to be repaired. contract HP support if needed.
hope it helps, Good Luck !!!
Regards,
WW
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This question was solved.
View Solution.

sorry retail version
PROBLEM SOLVED
It was in fact the monitor that was the problem!
when i was reinstalling windows the monitor would not drop that low so the screen went black - had to use an old monitor until windows booted up then it was ok
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Could you see the power icon on the screen after you press Ctrl + Alt + Delete?
If yes, you may press Shift and hold it , then click the power button and select restart.
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Windows Recovery Environment (Windows RE) Overview
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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