HP G62 DVD Drive Manufacturer

ImgBurn would like to know the manufacturer for my ts-l633n. I've looked all over the boards, and the internet and couldn't find a manufacturer. Big, big, big help needed.
Thanks in advance, Amrinder
This question was solved.
View Solution.

TSST Corp
TSSTCorp is a joint venture company of Toshiba and Samsung that serves as the original equpiment manufacture (OEM) of optical storage devices for Toshiba and Samsung computers. TSSTCorp only develops and manufactures optical storage devices. CD, DVD-ROM and Blu-ray drives are types of optical storage devices that TSSTCorp produces. All Samsung and Toshiba computers are equipped with TSSTCorp optical storage devices. TSSTCorp optical storage devices utilize device drivers developed by TSSTCorp specifically for TSSTCorp optical storage devices.

Similar Messages

Removing the DVD drive fixed my 5x blink boot issues

Hey,
in the past few months or so i increasingly ran into the problem of my Probook 6470b refusing to boot and blinking 5 times which points to a system board malfunction.
I have had this PC for 1.5 years now, and in the beginninig this ocurred maybe once in a month, so i didn't care much about it. This increased drastically lately - statistically speaking my laptop refused to boot every fifth time or about every 20th when trying to force it by powering it up and down continuously.
The issue can be described as the following:
Caps Lock and Num Lock flashing in patterns of five, the screen displaying the HP logo and the DVD drive making some intense noises. After two minutes the PC usually continued to boot through. Alternatively one could remove the battery and try it again.
Due to the drastically increased occurances of this i contacted my countrys HP support and the store, but both refused to look into it because of the german 'revisal of the burden of proof' after six months. So i deciced to look into it myself.
This issue seems to be quite common accross a wide range of HP laptops, with some weird suggestions on how to fix it on the internet. In my opinion you have to differentiate between faulty soldering connections or burnt through chips and my described issue.
Similar accounts can for example be found here: [1] [2] [3] [4]
As this issue occurs on business laptop variants still on sale i think HP should be quite interesting in fixing this.
After a long preamble, here's the fix i found:
because the DVD drive made some noises usually not heard when booting as expectedi removed my Drive.
I tried powering the laptop on 30 times directly afterwards without problems and have been running this for 1.5 weeks or 25 successful power ups now (i kept a tally list). If it should fail eventually i will update this post.
Without the dvd drive the laptop looks a bit ghetto and is quite prone to dust, but i am thinking of buying a dummy drive that can be used to mount a second HDD.
As this issue increased after time my guess is that this is because of some BIOS update that assumes an error when the DVD drive isn't responding fast enough on boot.
Could a HP engineer please look into this?
I have the B6P73EA variant running BIOS 68ICE Ver. F.61 of 01/21/2015 with a DVD Drive manufactured in January 2013 by PLDS; P/N 6757534-HC1
Thanks very much!<script src="chrome://YTAutoHDDE/content/YTAutoHDDE.js" type="application/javascript" charset="UTF-8"></script>

Probook 6470B is the model.
As part of the POST process the computer will poll the drives and it is not unexpected that a bad optical drive will cause the whole process to hang before the computer boots. That is normal behavior. This is a peer to peer Forum by the way and the HP Engineers (other than those who choose to participate) are not monitoring the activities here.
I am glad you figured out the problem. A replacement DVD drive should not be too expensive or, as you suggest, you can use an optical to hard drive adapter. I believe HP also makes a blank for that space which ought to be really cheap.

DVD Drive doesn't detect DVDs on Satellite 1900-303

My CD-RW/DVD drive is refusing to play DVDs, acting as though there is no disc in the drive no matter what I try. I haven't used the machine regularly in a while and have just started to discover this.
It also has a problem with burning to blank discs, if that's of any interest. I've bought a lens cleaner but it will not work as the laptop still doesn't recognise the disc. Also, I've never fiddled with the region control, and have already tried re-installing the driver, but to no avail.
It's a S1900-303, model number PS192E-00G1N-EN.
Any help anyone can give is very much appreciated, this is really inconvenient.
Thanks a lot.

Hello guys
First of all if there are any problems with CD or DVD burning you have to test different CD or DVD. Not every CD or DVD is compatible and can be used in the drive.
Therefore check different CD/DVD from different manufactures.
But if the drive will be not able to burn or read any CD/DVD so I assume the drive has a malfunction and only the device replacement could help.
@Judith: You unit seems to be new and the warranty should cover the drive replacement.
But before contacting the ASP in your country check the different medias.
In the user manual you should find a list with compatible and tested CD and DVDs.

Bug - Lightroom 3 - CD/DVD drive corrupted

I have an issue that has been tested and proven to be Lightroom related whereas installing Lightroom, and updating to v 3.3 has caused my cd/DVD RW drive to be lost and corrupted.
The following notes and timeline are a little long, but they fully explain the situation. If anyone has had this issue or knows about a fix I would appreciate a reply:
I will also add that I am a little peeved at the tech for Adobe customer support because he tried to brush me off after a few basic steps and told me the problem was a Windows issue. He said that Lightroom was installed on thousands of PC’s, and if the problem was Adobe’s there would be other people with the same issue… That was a presumptuous statement; as there is always the first case of a bug, and just because I was the first one to either have or report this problem, it did not justify Adobe leaving me cold. There is now a case number on this issue after further testing and my insistence that he escalate the case because I had already determined that it occurred at the precise moment I installed Lightroom. the Adobe Case # is 0181989673
Problem Timeline:
After installing Lightroom 3, I discovered that CD/DVD Re-Writer drive was not working for Lightroom exports, I was seeing the notice at the bottom of theexport window stating “Disc Burning is not supported by lightroom on this computer” (The same as in the V 2.2 Bug)… As well, I looked in Windows > MyComputer, and the CD/DVD RW drive was missing. I looked to the device manager. The CD/DVD Writer was listed in the tree but had a yellow exclamation notice. I Confirmed Error Code (I beleive it was code 31) for Driver not loading properly or corrupted.
I did some research and found the following information at http://support.microsoft.com/kb/982116
I followed the instructions as listed below (inset)... Timeline continued after.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs:
Problem description;
Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.
Windows XP
   1. Click Start, and then click Run.
   2. In the Open box, type regedit, and then click OK.
   3. In the navigation pane, locate and then click the following registry subkey:
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE 10318}
   4. In the right pane, click Upper Filters.
      Note You may also see an Upper Filters.bakregistry entry. You do not have to remove that entry. Click UpperFilters only.If you do not see the Upper Filters registry entry, you still might have to remove the Lower Filters registry entry. To do this, go to step 7.
   5. On the Edit menu, click Delete.
   6. When you are prompted to confirm the deletion, click Yes.
   7. In the right pane, click Lower Filters.
      Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
   8. On the Edit menu, click Delete.
   9. When you are prompted to confirm the deletion, click Yes.
10. Exit Registry Editor.
11. Restart the computer.
Now go to the "Did this fix the problem?" section.
Did this fix the problem?
Is the drive listed?Windows 7 Click Start , click Computer, and then see wheth...
Is the drive listed?
Windows 7
Click Start
Collapse this imageExpand this image
Start button
, click Computer, and then see whether the drive is listed.
Windows Vista
Click Start
Collapse this imageExpand this image
Start button
, click Computer, and then see whether the drive is listed.
Windows XP
Click Start, click My Computer, and then see whether the drive is listed.
If the drive is listed, try to play or access a CD or DVD.
If you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
    * iTunes software by Apple
    * Nero software by Nero Inc
    * Roxio Creator software by Sonic Solutions
    * Zune software by Microsoft
After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
After performing above procedures the CD/DVD drive loaded (Plug and Play) successfully and was recognized at a basic level. I re-installed the authoring software (Ashampoo Burning Studio 6). At this time I could read and write to DVD via Ashampoo; but still, I could no longer write to either CD or DVD via Windows XP.
Also at this time; I could still no longer write to CD or DVD via Lightroom 3.3 using export and choosing CD/DVD… Lighroom was still listing at the bottom of the export window “Disc Burning is not supported by lightroom on this computer”.
This brings me to the point at which I called Adobe Support; Case # 0181989673
Adobe tech had me perform the following:
Pull     the preferences folder out of Lightroom 3.3 folder and re-start Lightroom…     Problem still present
Open     Lightroom from the Administrators User account; import a photo and try to     export and burn to CD/DVD… Problem      still present
At this time the tech told me it was a Windows issue; NOT an Adobe issue; and that I would need to take it up with Microsoft, or just export to hard drive and burn to CD/DVD afterward using authoring software.
I immediately told the tech that was NOT acceptable because this issuewas caused by installing Lightroom 3.3; and although the problem now existed in Windows; that did not wash Adobes hands of it. I requested that the case been escalated to a senior tech… I did not at all appreciate the idea of being left in the middle and I also did not appreciate the notion of having a CD/DVD writer that was buggy and not performing as it should.
He told me "Lightroom was installed on thousands of PC’s, and if the problem was Adobe’s there would be other peoplewith the same issue"… To me, that was a STUPID statement; as there is always the first case of a bug, and just because I was the first one to either have or report this problem, did not justify Adobe leaving me cold.
The     tech decided to try creating a new Windows XP user account as     administrator and re-test Lightroom for burning to CD/DVD… Problem still present
Tech     instructed me to un-install and Re-install Lightroom. I un-installed     Lightroom. After taking screen shots of my preference settings (since I     would need to re-set all settings again). I uninstalled Lightroom.
At     this time; though the tech did not think of doing it; I decided to try and     burn to CD/DVD via Windows to see if the problem was gone after removal of     Lightroom. Now, with Lightroom removed, I can write to CD/DVD in the     conventional way using drag and drop via Windows.
I      told the tech what I had done; proving that this was in fact related to      Lightroom. He stated the case would be escalated and gave me the case      number.
I hope this taught the tech a lesson in troubleshooting and hope he will not be so quick to assume “Not an Adobe issue” as the exact cause of this anomaly has not been determined yet... Now I have not re-installed Lightroom yet. I would like for the senior tech who takes this case to contact me to give me further instruction because I have no reason to believe re-installation will not cause me problems again and want the tech to witness the result.

This problem has been resolved. I haven't heard from anyone else who has had the same issue, but in the event anyone does I can say what corrected it and I have a theory of what might have happened. Originally I installed Lightroom from the disk and after installation chose to update. After this is when the problem with the CD/DVD drive showed up. The tech at Adobe said they did not know what could have caused it, but recommended re-installing Lightroom to see if it happened again.
I did some research and found information at Peachpit: Having trouble burning CD/DVDs in Lightroom 2.2?
about a bug that was present in version 2.2 where the installation executable was accidentally installing the 64 bit drivers on the 32 bit system... The 64 bit drivers were corrupting the installation... On a hunch that it could be a similar issue, I downloaded Lightroom version 3.3 from Adobe and installed it rather than installing from the original CD. I did the install following the same instructions on the Peachpit post which was to double-click the Adobe Photoshop Lightroom 2 folder, then double-click the setup32.exe file rather than double clicking the default installation executable.
I did not prove the above theory of the version 2.2 bug to be the cause, but the problem I had with the CD drive appeared after the original installation and went away after I uninstalled that installation of Lightroom. Now after re-installing as explained; the problem is gone.

Missing CD/DVD drive after installing iTunes w/ Windows Vista

I have a Toshiba Satellite A135-S4427 laptop. The problem I am having is when I install iTunes my CD/DVD drive disappears. The drive is listed in the device mananger but it is corrupt ( yellow triangle). I can restore the drive by going back to system restore before iTunes was installed.It was sugested by Toshiba that I wait for the Windows Vista/ iPod fix. It has been sometime and there has been no word of a fix. I just bought my laptop in march and my iPod last month and I can not use it unless I load all of music one time and do a systems restore and loose it. It has become very fustrating as all the hot fixes do not apply to Vista but XP. I really need some support from someone. Microsoft charges 95 bucks a hour ( I think) and Toshiba says it is a Apple/Windows problem.
Thanks-

Here is the Diagnostics for my drive. I want to make a correction to my last post. I am only showing lower filters in the Redgit.
Microsoft Windows Vista Home Edition (Build 6000)
TOSHIBA Satellite A135
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is not an administrator.
Video Display Information:
Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family
Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family
Connected Device Information:
DiskDrive, TOSHIBA MK1234GSX ATA Device, Channel 0, Target 0, Lun 0
CDROM, PIONEER DVD-RW DVR-K17A ATA Device, Channel 1, Target 0, Lun 0
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: PIONEER DVD-RW DVR-K17A, Rev 1.50
Drive is empty.

DVD-Drive is too slow on Satellite A100-507

the dvd-drive mat****a dvd-ram uj-841s of my satelite a100-507 is too slow. (~1000 Kb/s - much too slow to watch a movie - and it dosn't depend on the player.)
the technical specifications of the manufacturer is 8x read + write for DVDs, even i can write DVDs up to 2.4x
is this a software problem? (i'm using Windows XP)

Hi
Are you not able to watch DVD on your notebook or what is the problem?
I have investigated a little bit and found some drive specifications:
Maximum read speed:
CD-ROM 24xMax
DVD-ROM 8xMax
Maximum write speed:
CD-R 24xMax
CD-RW 4xMax
HS CD-RW 10xMax
US CD-RW 10xMax
US+ CD-RW N/A
DVD-R 8xMax
DVD-R(Double Layer) 2xMax
DVD-RW 4xMax
DVD+R 8xMax
DVD+R(Double Layer) 2.4xMax
DVD+RW 4xMax
DVD-RAM 5xMax
So you info about 8x read + write for DVDs is not exactly true. It depends on the DVD medium.
Additionally its important to mention that these are the max values.
Sometimes the drive reads or writes with lower speed. It depends on a cache status.

Can't install CS3 Upgrade on NEW iMac 24". An Imac DVD drive issue?

My CS3 Design Premium Upgrade CD fails to install Photoshop on my BRAND NEW iMac yet it is able to install everything else on the CS3 disc. I just bought this iMac yesterday and CS2/CS3 Upgrade are the FIRST things I installed (besides updates) when I turned it on. I'm still using 10.4.10.
I searched through the Adobe forums and the internet as to how others with the same issue have dealt with the problem, but it seems the most common reason is that people had installed Photoshop CS3 beta previously as well as older Flash/Acrobat plug-ins conflicting with the installation process. Further, these causes seem to be effecting Windows users.
So a few hours ago I tried to COPY the upgrade CD contents to my hard disk, I get the message:
"The Finder cannot complete the operation because some data in 'AdobePhotoshop 10en_US.dmg' could not be read or written. (Error code -36)."
This procedure of copying to the disk (and the resulting error message) is SPECIFICALLY addressed in the Adobe support pages TechNotes:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401429&sliceId=2
The page says that it may be a drive issue that is causing the problem. Of the 7 possible solutions given on the page, I've narrowed it down to only 1 option left (but I can't try it since I don't have another Mac!):
"*Solution 4*: Copy the software to the hard drive of a different computer.
*If the software copies successfully, the model of DVD drive on your original computer might not be able to read the DVD. Contact the DVD drive or computer manufacturer for any updates that might be available.*"
But what's funny (or annoying rather) is, I had a 20" Alum 2.4 iMac earlier this year (returned because of screen problem), and the CS3 upgrade installed without any problems on it!..??? And according to the iMac specs, the 20" and 24" models both have the same DVD drive make right?
Any ideas??? Are there other 24" iMac users who are experiencing similar problems? If not, then I guess I may have to return yet another iMac...which I'm reluctant to do since this screen is PERFECT! I'm scared to get another iMac with the dreaded screen gradient issue.

I just solved the problem.
I tried copying the DVD files to the hard disk about 7-8 more times. The last try SUCCESSFULLY copied to the disk and I was able to install Photoshop CS3.
Yay.

Installed itunes 6 and now CD/DVD drive won't work at all

I just bought a new ipod and installed the software and now my CD/DVD drive won't work at all. Here is my info: Could someone please help!!!
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 5160
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: ASAPIW2K (6.0.2.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX Go5200 \GeForce FX Go5200
IDE\DiskFUJITSUMHT2080AH_______________________006C___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
SCSI\CdRomROXIO__DVD-ROM_EMULATOR___, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD+-RW DW-D56A, Rev PDS7
Drive is empty.
E: ROXIO DVD-ROM EMULATOR, Rev
Drive is empty.
If anyone has a solution for this stupid problem that would be great.
Thanks

Yes, I suspect that it's the virtual drive emulator software you have there. I know nothing about that software and it doesn't look like the Roxio support page even mentions it, so it's probably software old enough that they're not supporting it anymore.
To uninstall any software, I would start with the "Add and Remove Programs" Control Panel. Uninstall it there, and then use the Microsoft Installer Cleanup Utility —
http://support.microsoft.com/default.aspx?kbid=290301
Download and install that. Run it and find the drive emulator software on the list and remove it there. And reboot and see if that has successfully removed it.
There is a work around that if we just remove the iTunes CD driver, you'll probably get your drive back, but you'll only be able to rip CDs, you won't be able to burn them without the iTunes CD driver installed. You do have some Pinnacle CD burning software installed. Are you currently using that or is that leftover cruft as well?

Installation of leopard from one mac mini to another with dead CD/DVD drive

Is it possible to install Leopard on to an older mac mini that has a nonfunctioning CD-RW/DVD-ROM drive but otherwise works fine for what it is
Hardware Overview: Machine Model: Mac mini
CPU Type: PowerPC G4 (1.1) CPU Speed: 1.25 GHz
L2 Cache (per CPU): 512 KB Memory: 256 MB
Bus Speed: 167 MHz Boot ROM Version: 4.8.9f1
Serial Number:
TOSHIBA MK4025GAS:
Capacity: 37.26 GB
Model: TOSHIBA MK4025GAS
Revision: KA100P
Serial Number:
Removable Media: No
Detachable Drive: No
BSD Name: disk0
HARD DISK:
Capacity: 37.13 GB
Available: 9.02 GB
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s3
Mount Point: /
MATSHITA CD-RW CW-8123:
Manufacturer: MATSHITA
Model: MATSHITA CD-RW CW-8123
Revision: CAD4
Serial Number:
Drive Type: CD-RW/DVD-ROM
Disc Burning: Apple Supported/Shipped
Removable Media: Yes
Detachable Drive: No
Protocol: ATAPI
Unit Number: 1
Socket Type: Internal
FROM a mac mini that HAS a functioning CD/DVD drive
Model Name: Mac mini
Model Identifier: PowerMac10,1
Processor Name: PowerPC G4 (1.2)
Processor Speed: 1.42 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 512 MB
Bus Speed: 167 MHz
Boot ROM Version: 4.8.9f4
Serial Number:
MATSHITA CD-RW CW-8124:
Firmware Revision: DACD
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw
Media: Insert media and refresh to show available burn speeds
I thought maybe I could do it with firewire but no luck...
any help would be greatly appreciated
Message was edited by: Moderator

k...
Boot the mini into TD mode
Connect it to the "other" Mac
Insert the install disk in the "other" Mac
Start the installer which will reboot the "other" Mac
Once the "other" Mac has restarted and is running from the install disk, you should be able to select the Mini's drive (the FW disk) as the install destination. If not, go into the Disk Utility (under the "Utilities" menu) and check out the FW disk. You may need to "repair" it, repair permissions or reformat it depending on the condition of the disk and the type of partition it contains.

Another dead CD/DVD drive

Hi all,
My G4 PowerBook has decided that it won't play CDs or DVDs anymore. Actually, I can't even get THAT far because it won't grab discs either!
In the System Profiler, it says that there is no DVD drive in the laptop. So it's knackered. Probably something simple, but by the time I send it off to be repaired/replaced, I might as well get an external DVD re-writer.
Which I did. (I need a dual-layer burner anyway...)
The external re-writer burns and reads both CDs and (data) DVDs fine, iTunes works, etc, etc, etc but will DVD Player work with it? Nope
If I insert a commercial DVD into my external drive, it comes up on the desktop, I can see the Audio_TS and Video_TS folders fine and - heck! - when I double-click on it, DVD Player opens, but I then get an error message come up saying there is no DVD drive.
And I can't find a way to 'force' DVD Player to read discs from the external drive.
Can anyone a. recommend a patch to do the above or b. suggest some software that will enable me to play DVDs from my external drive?
Ta!!

I suggest you go to the external DVD manufactures web site and make sure that you have the latest updates and drivers for your model.
Don't forget to go to System Prefrences and make sure that you have your external selected to open when a DVD is inserted. Be sure to read the options from the externals web site.

CD/DVD drive won't work!

I've been having problems with the optical drive on my iMac. This evening I tried to put a disc in, and it simply wouldn't acknowledge the disc. It wouldn't even suck the disc in... it just didn't do anything at all.
I searched these forums, and found a few suggestions (such as unplugging the computer and then restarting), but nothing seems to work.
Then, after a bit more trying, the disc I was using got stuck in the drive. It still won't read it, and now I can't even eject it. I've tried restarting a number of times, and the only thing that has happened is once it displayed the "You have inserted a blank CD, what do you want to do?" screen. However, it wouldn't let me eject the disc from here either.
Any suggestions?
Also, on previous threads, people suggested that this could be an issue with the individual discs. This shouldn't be the issue here. I tried a couple of different discse-- one was the Aperture install disc (brand new), and the other one I tried was my 10.5 install disc. We're not dealing with irregular sized discs or burned discs-- just normal DVD/CDs manufactured by Apple.

If I have to bring it in to get it replaced I'm gonna be very upset. This shouldn't be a problem. If all they can tell you is to do "numerous restarts and shutdowns" to fix it, then there's really something wrong. I've done the restart/shutdown thing and even did some PRM(I don't know if this is right) restart thing I read in some other posts about a malfunctioning superdrive. It seems to help the iMac recognize the Superdrive. But after successfully burning a music CD in iTunes, the superdrive fails again when attempting to burn another CD. Then I have to do another reset to get the Superdrive functioning again. It's not like I overuse my superdrive. I've only burned maybe 10 music cds and 5 movie dvds. Don't get me wrong...I love my iMac but having a wack superdrive is unacceptable for this machine.
I don't have AppleCare because I didn't expect the superdrive or anything in this machine to malfunction so quickly. If my best option is to buy an external drive then so be it. I won't overpay to have another wack Matsu(piece-of)****-a replace the old one.

Satellite A100-447 - DVD drive won't read some discs

Hi,
I have a 4 month old Satellite 100-447 (PSAAN), came pre-loaded with Vista Home Premium, and has a Mat****a UJ-850S super-multi DVD/CD drive.
The DVD drive is not functioning correctly. It will recognise some blank DVD's, but never DVD-R and will not recognise any burned DVD's at all. It's fine with CD's, and with DVD movie discs. It's just recordable DVD's where there's a problem.
Also when attempting to write to a DVD when it does choose to recognise one it errors out half way through.
What can I do?
Thanks for your help.
Adam

Hi,
you can do the follwowing:
Go to this website http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp ,
download the latest firmware update for that drive, install it and then try it again.
Sometimes the manufacturer have to update their drives for the newest recordable media and so I think it can be possible that your drive is simply not up-to-date.
Greets

DVD Drive Module, Identify?

I got one of these
http://cgi.ebay.com/APPLE-POWERBOOK-G3-4X-DVD-ROM-DRIVE-MODEL-SR-8173-C_W0QQitem Z130018660882QQihZ003QQcategoryZ31565QQrdZ1QQcmdZViewItem
on eBay, for my Lombard, because it said G3 and I could see it wasn't the one for a Wallstreet. But it doesn't fit. When I emailed the seller, he said he got these and was told they would fit a Powerbook G3 so that's what he listed.
On the back it says 4x dvd-rom drive. On the side with the yellow sticker it says manufactured: December 1999 and model number among other things.
Does anybody recognize it?
Mac OS X (10.4.3)

From what I understand, the Wallstreet is indeed fatter (I have a couple) but the drive modules for the Lombard and Pismo are interchangeable, a drive for the Lombard will fit a Pismo, a battery for the Pismo is also for the Lombard, etc. The Wallstreet's DVD drive module is just rectangular, the one for the Lombard/Pismo has an irregular polygon shape, which is why from the picture, I concluded that must be the one I could use on a Lombard.
**Sure those weren't named after Carole Lombard and the Pismo clam?**:)

DVD drive problems.

I have a Rev. A 17" G5 iMac with 1 Gig memory running OS 10.4.5. In the past few weeks my internal DVD drive, a Matshita UJ-825 has started acting flakey. I keep getting a different error message each time I try to record a disc; e.g.:
"Unable to burn "XXX.img" - The device failed to calibrate the laser power level for this media"
"Unable to burn "YYY".img" - The device failed to respond properly, unable to recover or retry."
"The drive reported an error: Sense Key = Hardware Error Sense Code = 0x03" plus a few others I didn't write down.
I'm using Verbatim DVD-R 8X discs and trying to burn at 2X (though the drive says 4X is possible). My external LaCie DVD drive (based on a Pioneer DVR 106 mechanism) records the same data on the same media flawlessly.
I contacted Apple support - I have Applecare - and their "DVD specialist" told me that all these is meaningless since I'm not using Apple branded DVD discs. This explanation sounds bogus to me. When the manufacturer of the DVD drive (Panasonic) sold it to other OEMs it certainly did not specify that their users had to use only Apple discs for reliable operation! I'm tempted to order a Pioneer K05 but since I paid for the Applecare I don't want to give up so easily.
Any suggestions?

I am appalled.
Call back and talk to someone else. That "not Apple disks" is pure BS - sorry to be so blunt. How did you not burst out laughing when their "specialist" told you that?
I love Apple, but there is no way that I would have accepted this as the answer. Apple doesn't make optical disks. All quality brand disks are made to international industry standards. If I am not mistaken, Verbatim makes the disks for Apple anyway.
Have you tried a simple reboot. I have had many things act wierd that were then solved by rebooting.
In any case, it sounds to me that the drive is dead or bying, so try again and maybe you will get someone who actually wants to help you out.

Problem booting from external DVD drive on Lenovo S10e

Hi,
I recently purchased a new Lenovo S10e ideapad, a few weeks prior to that I purchased an external DVD rewriter drive manufactured by LG, the drive works perfectly on every computer I try with the exception of the Lenovo ideapad S10e.
The thing is that the drive is being recognized and installed by the Windows XP Home Edition the S10e came with but when I try to boot a bootable CD using then drive on the S10e ideapad I almost alwasy fail to do so.
I set the S10e BIOS to have the USB CDROM as first boot device, in addition I used the F12 key to use the boot menu to choose the boot device, in 9 out 0f 10 atempts my external drive will not show in the boot menu and when choosing the enter setup option I see that the BIOS do not list it as the USB CDROM, instead it says "USB CDROM:" rather than have the drive name after it.
In the 1 time out of 10 it does work the BIOS seem to be identifying the drive and it shows in the boot menu, however I cannot work with it for a more than 1 minute without it stopped being recognized again.
The problem seems very strange to me as the drive works under the windows operating system and do not have any problem whatsoever on other computers, I have tested the external drive on my PC, another Mini Laptop from LG and a GIGABYTE Laptop (Normal one), all of which had no problems recognizing the external drive and booting from it.
I will really appreciate if I can get some help with the problem.
Thanks.

I've had a similar issue with X61 and the external DVD drive from Lenovo.
In my case, it was the power issue. On the back of the drive, there is a small table says that the drive needs a 3.0A 5V power input. One USB 2.0 port can only provide 0.5A. I don't know if the drive has any special, low power mode, but I suspect that even if it has, 0.5A is still not enough to fully power it. I've checked the current with the multimeter, and at peak times, the drive draws 550mA. Even then, it makes a stuttering sound for a few seconds, before finally spinning the DVD disk. I've also noticed that the DVD works most of the times when it's connected to the left USB port. That may be because of how the laptop's internal power circuicity is laid out (+separate USB host controller for each 'side' of the laptop). Another thing that seems to help is to disable all 5V driven devices that the laptop uses: the wifi card, bluetooth, any additional devices connected to the USB bus / to the ethernet port / SD card port (I'm not actually sure which of the devices are 5V and which are 3.3V, but the best option is to disable all of them), maybe even remove the battery (if it's charging). Finally, the DVD drive works better if the laptop was turned on and runnig for some time, rather than it being turned on "a minute before". Also, in the BIOS, there is a setting that changes the speed of the DVD drive, but switching it to "low" didn't seem to affect the external drive (at least not before Windows boots up).

HP G62 DVD Drive Manufacturer

Similar Messages

Maybe you are looking for