HP G62 Shutdown after a few seconds from start up

Hello, I have an G62 laptop with amd processor. The problem I experience is the following: the laptop starts and after a few seconds (it does not make it to windows loading screen) shuts down without any warning. It does not overheat, the cooler works properly and it is clean. Dont know if the HDD works properly, doing a self check is not possible. 

Hi Viper_com,
Welcome to the HP forum!
Thank you for your query, I will do my utmost to help.
I understand that you have an auto shutdown issue.  Here is a link to Troubleshooting an Overheating and Auto Shutdown Issue.
You can also run the diagnostics on the computer. On startup, press f2 approximately once every second to enter the bios.  You should be able to choose diagnostics as an option.  Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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    2   libsystem_c.dylib                       0x92dca0a1 pthread_cond_wait$UNIX2003 + 71
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    9   libsystem_c.dylib                       0x92d29cee thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib                  0x9a6309ae kevent + 10
    1   com.adobe.Acrobat.framework             0x00ff22a7 0xd6000 + 15844007
    2   com.adobe.Acrobat.framework             0x00f63b4d 0xd6000 + 15260493
    3   com.adobe.Acrobat.framework             0x00f6075b 0xd6000 + 15247195
    4   libsystem_c.dylib                       0x92d3f557 _pthread_start + 344
    5   libsystem_c.dylib                       0x92d29cee thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0xbff30328  ebx: 0x00000000  ecx: 0x0000060b  edx: 0x00000000
      edi: 0x79c70960  esi: 0x9325f3ce  ebp: 0xbff31328  esp: 0xbff312f0
       ss: 0x00000023  efl: 0x00010202  eip: 0x9325f673   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000613
    Logical CPU: 2
    Binary Images:
       0xce000 -    0xcefff +com.adobe.Reader (11.0.01 - 11.0.01) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
       0xd6000 -  0x1900ff7 +com.adobe.Acrobat.framework (11.0.01 - 11.0.01) <5943BCA3-CFED-3163-A6E3-4EC1935AF1D8> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
    0x1a52000 -  0x1ba4fe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x1bb1000 -  0x2186ff7 +com.adobe.AGM (AdobeAGM 4.28.131.1 - 4.28.131.1) <E8FD37B8-99A8-3BCE-B16A-92C1ADEEFBF3> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x21f1000 -  0x220fff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x2215000 -  0x2512ffb +com.adobe.CoolType (AdobeCoolType 5.11.131.1 - 5.11.131.1) <A984C39B-E5BE-33A7-8918-71BAD9E45982> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x2545000 -  0x2663ff3  com.apple.WebKit (8536 - 8536.26.14) <C98F734D-D579-3F89-9A58-9EE890B1748E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x2714000 -  0x272dff7  com.apple.ScriptingBridge (1.3 - 61.2) <74397541-E4DD-3DCA-BA5F-F7AAF145819A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
    0x273c000 -  0x33cbff3  com.apple.WebCore (8536 - 8536.26.14) <82E97E6B-3F31-39A7-B41F-CD308E6EF238> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x3b4e000 -  0x3b4eff7  libffi.dylib (18) <362F6C27-6407-388E-9521-8A2A0845188C> /usr/lib/libffi.dylib
    0x4de1000 -  0x4deeff3  com.apple.Librarian (1.1 - 1) <88A55A5E-40FF-3234-8394-2317120B79AB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
    0x5f7b000 -  0x5f83ffc  libcldcpuengine.dylib (2.1.19) <E5429AB3-FE28-3C0C-8942-686BB4191A9E> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
    0x5f8a000 -  0x5f8cfff  libCoreFSCache.dylib (24.4) <A089ED2E-0156-3937-BE32-5BED76DF4066> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
    0x73ee000 -  0x7456ffa +AcroSQLite (1) <8667FF2C-186C-33E6-96FD-ECED266933F1> /Applications/Adobe Reader.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
    0x7544000 -  0x7544ffd +cl_kernels (???) <8A6ECA54-9F6A-4BFA-B41E-528431ECAAF6> cl_kernels
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    0x8fecd000 - 0x8feffe57  dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
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    0x90294000 - 0x90294fff  libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
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    0x9036a000 - 0x90380fff  com.apple.CFOpenDirectory (10.8 - 151.10) <3640B988-F915-3E0D-897C-CB04C95BA601> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x9066d000 - 0x906e7ff3  com.apple.securityfoundation (6.0 - 55115.4) <8A3DA1FE-1985-3ECB-945A-6B1E853B4BDC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x906e8000 - 0x90743ff7  com.apple.AppleVAFramework (5.0.18 - 5.0.18) <4BA2AAEA-4936-375C-B4D8-4BBE2EDC7FF5> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x907d2000 - 0x90857ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x90858000 - 0x908f8ff7  com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x908f9000 - 0x90961ff7  com.apple.framework.IOKit (2.0.1 - 755.20.4) <12C97562-CBBD-3255-A998-28A341128FC8> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90962000 - 0x9097fff7  libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
    0x90980000 - 0x9098afff  libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
    0x9098b000 - 0x90a88ff7  com.apple.DiskImagesFramework (10.8 - 344) <FE0D97D0-BF16-3C5E-860E-6D3DB681F4EC> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
    0x90a89000 - 0x90a89fff  com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x90a8a000 - 0x90a8bfff  libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
    0x90a8c000 - 0x90ae7fff  com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x90ae8000 - 0x90aeafff  com.apple.securityhi (4.0 - 55002) <79E3B880-3AB7-3BF3-9CDF-117A45599545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x90af5000 - 0x90bcbfff  com.apple.DiscRecording (7.0 - 7000.2.4) <BCFA6387-F4B4-3B16-A46E-B7E77C8FB769> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x90bcc000 - 0x90d44ff5  com.apple.QuartzCore (1.8 - 304.0) <D9E018B8-6E5F-3FFA-A1B2-2B1BC1E03CA2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x90d47000 - 0x90d47ffd  com.apple.audio.units.AudioUnit (1.8 - 1.8) <4C13DEA2-1EB0-3D06-901A-DB93184C06F0> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x90d48000 - 0x90d49fff  libremovefile.dylib (23.1) <98622D14-DAAB-3AD8-A5D9-C322BF572A98> /usr/lib/system/libremovefile.dylib
    0x90d4a000 - 0x90d53ffd  com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x90d54000 - 0x90d78fff  libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x90d79000 - 0x90d99ffd  com.apple.ChunkingLibrary (2.0 - 133.2) <FE5F0F1E-B15D-3F76-8655-DC2FE19BF56E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
    0x90d9a000 - 0x90db6ff7  libPng.dylib (845) <14C43094-C670-3575-BF9B-3A967E05EAC0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x90db7000 - 0x90deaff5  libssl.0.9.8.dylib (47) <3224FBB3-3074-3022-AD9A-187703680C03> /usr/lib/libssl.0.9.8.dylib
    0x90deb000 - 0x90ef8057  libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
    0x90ef9000 - 0x90f29ff3  libtidy.A.dylib (15.10) <F2F4E000-E305-3089-91E6-3DB0ED07E74A> /usr/lib/libtidy.A.dylib
    0x90f2a000 - 0x90f90fff  com.apple.print.framework.PrintCore (8.1 - 387.1) <F8CF762B-B707-3021-958F-BB8D33DB3576> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x90f91000 - 0x90fbaff7  libRIP.A.dylib (328.0.4) <00D3148A-C70D-3D5A-B60B-C23F2ACE99FE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x90fbb000 - 0x90fe7ff7  libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
    0x90fe8000 - 0x90ff2fff  libCSync.A.dylib (328.0.4) <A875CE4A-EB89-309F-B160-F3CC8BBF0A11> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x90ff3000 - 0x90ffafff  libsystem_dnssd.dylib (379.34) <885F324F-43A3-30A9-8A6B-3665065CC588> /usr/lib/system/libsystem_dnssd.dylib
    0x90ffb000 - 0x9138effb  com.apple.MediaToolbox (1.0 - 926.62) <7290B07B-4D03-3B46-809C-64C8FB97B40C> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
    0x9138f000 - 0x91392ff3  com.apple.AppleSystemInfo (2.0 - 2) <4639D755-8A68-31C9-95C4-7E7F70C233FA> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
    0x91393000 - 0x9160fff7  com.apple.QuickTime (7.7.1 - 2599.13) <FE609160-E1EF-341D-9B6A-205D3E03A4D2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x91610000 - 0x916aafff  com.apple.CoreSymbolication (3.0 - 87) <1A13CC83-4635-3AC6-9A86-E8DCE99562B5> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
    0x916b7000 - 0x916c0fff  com.apple.DiskArbitration (2.5.1 - 2.5.1) <05EF69BB-5D55-3A9E-9E5E-2EF9F84B3985> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x916c1000 - 0x91729fe7  libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x9172a000 - 0x9176afff  com.apple.MediaKit (14 - 685) <64028790-49E5-31C8-8577-F98FA09CF490> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x9176b000 - 0x91878ff3  com.apple.ImageIO.framework (3.2.0 - 845) <BF959BCB-C30A-3680-B7C2-91B327B2B63B> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x91879000 - 0x91889ff2  com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x9188c000 - 0x91cceff7  com.apple.CoreGraphics (1.600.0 - 328.0.4) <E1D5CF68-B1CB-370E-A326-DA4292C0C096> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x91ccf000 - 0x91cf4ffb  com.apple.framework.familycontrols (4.1 - 410) <5A8504E7-D95D-3101-8E20-38EADE8DEAE1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x91cf5000 - 0x91d4efff  com.apple.AE (645.3 - 645.3) <6745659F-006D-3F25-94D6-DF944E9A01FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x91d4f000 - 0x91d79ff9  com.apple.framework.Apple80211 (8.3 - 830.18) <DCCC8813-A9D8-3C01-8BC9-646EA954F986> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x91d7a000 - 0x91dd3ff7  com.apple.ImageCaptureCore (5.0.1 - 5.0.1) <541529F7-063E-370B-9EB2-DF5BE39073E6> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
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    0x91dd6000 - 0x91de6ff7  libsasl2.2.dylib (166) <D9080BA2-A365-351E-9FF2-7E0D4E8B1339> /usr/lib/libsasl2.2.dylib
    0x91de7000 - 0x91e06ff3  com.apple.Ubiquity (1.2 - 243.10) <D2C9F356-1681-31D2-B292-5227E2DDEB0B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
    0x91e07000 - 0x91e3effa  com.apple.LDAPFramework (2.4.28 - 194.5) <8368FAE7-2B89-3A7D-B6EE-7184B522CB66> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x91e3f000 - 0x9225cfff  FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
    0x9225d000 - 0x922c1fff  com.apple.datadetectorscore (4.0 - 269.1) <3EFFB8D8-CD46-3BB2-9B9F-2F757B9EC998> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    0x922c2000 - 0x92307ff7  com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x92308000 - 0x92400ff9  libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
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    0x92410000 - 0x92452ffb  com.apple.RemoteViewServices (2.0 - 80.5) <60E04F2F-AFD8-3B1F-BF07-8A3A7EABB8E9> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    0x92453000 - 0x92453fff  com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x92454000 - 0x92454ffd  libOpenScriptingUtil.dylib (148.2) <907E25B1-4F50-3461-B8D5-733C687EB534> /usr/lib/libOpenScriptingUtil.dylib
    0x92455000 - 0x924ddfff  com.apple.PDFKit (2.7.2 - 2.7.2) <7AE7BAE9-4C21-3BFB-919E-5C6EEBBDFF75> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x92857000 - 0x9285efff  liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
    0x92864000 - 0x92913ff7  com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
    0x92944000 - 0x9294bff3  com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x9294c000 - 0x92956fff  com.apple.DisplayServicesFW (2.7.2 - 357) <434461ED-E2AF-3F01-9793-128F368E8595> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x92957000 - 0x9295bffc  libGIF.dylib (845) <714E9F0D-D7A3-3F58-B46E-FCBE0F144B23> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x92a14000 - 0x92a16ffb  libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
    0x92cb1000 - 0x92d15ff3  libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
    0x92d16000 - 0x92d1afff  com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x92d1c000 - 0x92d28ffa  com.apple.CrashReporterSupport (10.8.2 - 415) <BAE9900A-51E7-3AD4-A7FB-7E6CCFFB2F21> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x92d29000 - 0x92de6feb  libsystem_c.dylib (825.25) <B1F6916A-F558-38B5-A18C-D9733625FDC9> /usr/lib/system/libsystem_c.dylib
    0x92de7000 - 0x92e09fff  libc++abi.dylib (24.4) <06479DA4-BC23-34B6-BAFC-A885814261D0> /usr/lib/libc++abi.dylib
    0x92e0a000 - 0x92e4bff7  com.apple.framework.CoreWiFi (1.1 - 110.11) <571FD499-4B2F-305E-A43E-DCF961966CE5> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
    0x92e7b000 - 0x92e7ffff  com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x92e80000 - 0x930d8ff1  com.apple.JavaScriptCore (8536 - 8536.26.7) <75629E05-65FE-3699-8CDC-80C95015CF42> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x930d9000 - 0x93197ff3  com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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    Under what circumstances does this version of Reader crash?
    Opening a specific PDF document from the filesystem.
    Opening any PDF per 1.
    Attempting to view a PDF within Safari.
    Attempting to view a PDF as helper from Firefox.
    Launching Reader from QuickLook.
    When did this problem occur?
    First PDF access after initial installation (reproducible)
    Was working and then began failure.
    Same as 2. but after other software installation.
    Your 12C3006 is either the special build for late-2012 hardware or it is the developer release of 10.8.3 -- I don't have those build numbers handy, so I don't know which it is. If it is a 10.8.3 developer release, all bets are off that Acrobat Reader 11.0.01 will work, and may need recompilation by Adobe.
    This version of Reader works reliably in 12C60 (for all other h/w) on my machine. It would seem that if this were a common issue with late 2012 machines, there would have been a storm of reports about it. I haven't noticed any, though I could have missed some.
    I think something else has clashed with Reader 11.0.01 on your machine. Post back.

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