HP G62 System Recovery hangs or not?

Hi, I have a HP G62 laptop Windows 7 that I am recovering with 4 recovery cd's. Everything went well untill the 4th cd, the progress is stalled at 76% but the estimated time remaining is changing, its currently at 65 minutes. Should I be worried, is this not a bit too long?

Hi, I left it over night and eventually it gave me an error! 0xe0ef000e. I then tried to restart the computer now its saying
"BOOTMGR is missing
Press Ctrl Alt Del to restart"
A friend attempted to reboot with a bootable usb and alls ok now! Does that mean my recovery cds are of no use now?, if so how can I make new recovery cd's.

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Hp the system recovery media does not support this computer, WIN7 GS72 Notebook

HProduct: GS-B66US (17" I3 notebook)
OS: Win7
Bios Rev: F.47
Error message: "hp the system recovery media does not support this computer. You are not able to restore this system"
Changes made to system: Updated bios (I think).
Getting error messages (at system boot, as windows start, and from the intel hard drive controller) warning me to backup data and hard drive my fail.
I replaced the harddrive and inserted the first of my 4 recovery DVDs (created before I updated the bios). After booting from the first recovery disk I get the following message
"hp the system recovery media does not support this computer. You are not able to restore this system with the media"
The computer still boots with the old hard drive (with drive failure imminent messages) I do see support assistant offering another bios update but I did not install it with the hard drive problem
PLEASE HELP
TIA

Hi,
I think there could be two possible reason. wrong media or systemboard is changed.
did you create any recovery media yourself or you ordered the recovery media from hp? also, was there any systemboard replacement done before?
media created on some other computer (same model) may not work on your computer.
you can order the media from hp.com here.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00810334
also once systemboard is replaced you need to get the configuration settings done for BIOS(only HP can do it).
hope it helps
Regards,
WW
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System Recovery media does not support the computer. HELP!!!

Ok problem here the recovery discs that were created do not work. And this is where I'm stuck.
First the details. It's a DV7-6163CL Laptop with windows 7. The discs were created shortly after we got the computer. The reason we have to try and recover the computer is hard drive #1 failed and failed hard. Hard drive was replaced. Now after trying to use the recovery discs we get the error message after a few windows loading screens in Recovery Manger.
"The system recovery media does not support this computer. You are not able to restore this computer with the media."
Well Hp doesn't support his platform anymore due to its age.
Is there anything I can do next to formatting the computer and getting a new OS?

Many times this error is caused by missing info in BIOS. Can you enter BIOS-F10 at power on- and check for serial number,etc?
Sometimes a new hdd requires prepping with Cyberlink Utility cd first. Download and Save the file. Once download is complete, put a blank cd in your drive and click the file to create a boot cd. Boot with this cd and wait until you get a green check mark indicating hdd is ready. Remove the cd , insert first Recovery Disk and restart the laptop.
http://ftp.hp.com/pub/softlib/software11/COL32372/pv-80183-1/sp44645.exe
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AD contains system Recovery Key, but not showing in MBAM.

I am in an environment with MBAM 1.0 installed. I built the MDT 2013 system here and am currently trying to figure out why the bitlocker keys are showing up in AD but not MBAM.
In MDT, I have disabled the "enable bitlocker" options so there shouldn't be a case where that the TPM ownership is wrong (I think). I do however set the
bios password with CCTK, then apply the default bios configuration with an ini via cctk. The bios sets and activates tpm just before the hard disk is formatted by LTI.
q1. Could setting the TPM without restarting cause the TPM ownership to be set to the PE in some weird way.
q1.1. would I clear the tpm if this is the issue?
So MBAM client is installed on the reference image and captured by MDT. The WIM is then deployed to a system using a standard TS with the bitlocker disabled like
I mentioned above. I do not make any changes to reg for mbam in the reference image. For testing, I tried adding the mbam recovery key location url to the reference image reg. I still need to test that but a few other tests I did makes me believe this
is not the case.
MDT binds the system to a default OU in the domain. After the system is configured, I start Bitlocker. (Sometimes I start bitlocker when the system is in the default
OU, sometimes I start it after I move them into the right ou for the role). I am almost positive the default OU has the mbam settings (I do not have access to this gpo), since the manage-bde -status comes back AES 128 with diffuser (as compared to regular
aes 128).
After bitlocker finishes, the key is found in AD but not mbam.
I think the major questions I have are:
How can I force MBAM to take ownership of the TPM after the os is bitlockered? (about 100/700 machines are not reporting to mbam but are to bitlocker because of this new deployment system)
If I turn TPM on and activate while I was in the PE, would that mean the PE has the TPM ownership? (or bitlocker in this case, since mbam is not installed on the PE)
- Could I install MBAM on the PE and use that to manage the tpm? (MDT 2013) (I have seen some documents that cover this but it largely comes from wanting a pre-provisioned bitlocker.)
** I think the most manual way of correcting the issue I am having, is to either clear the tpm and rebitlocker, or
.. when a system is about to image, turn tpm on but leave it deactivated. (If I leave the tpm deactivated, every system will need to be manually rebooted and f10 will need to be pressed to continue the bitlocker process. this includeds
a user login too)

Keep the MBAM out of the .wim! Install it in task sequence.
MBAM Client has its own log files in event viewer, there you perhaps find the reason why recovery key is not stored in DP. But fix your image first, keep it thin.

HP System Recovery DVD is not working

I've downgraded my HP 15-e0001ed from W8 to W7. I removed EVERYTHING from Windows 8, including the recovery partition en I did not make a recovery disk/back up (or something else) to eventually restore my OS to W8.
During the use of W7, i noticed that the fan was blowing really loud. I checked the HP website, and i noticed that all the drivers weren't compatible with W7. I installed some of the drivers anyway, but the problem with the blowing fan seems still there now and then. I then downloaded the ISO file from this topic and this is an evalution version of W8, which can be used for 90 days. I still want to use my 'original' W8 version, so I ordered a System Recovery DVD set.
When I insert the disk I can only open the content of the disk, but there is no autorun file or something like that. I then loaded the DVD's from the system recovery mode (when you press ESC during the start up of the laptop en you have the option to go to the BIOS). When the DVD then loads, I get the following error message:
This computer is not supported bij de System Recovery Media. You will not be able to continue to recover this system with these Media.
Error: 0130-ABH-UUW.
Anyone knows what to do to get the recovery disks to work?
Thanks!

Re: fan blowing loud all the time.. check in the BIOS in system configuration to ensure that the fan always on option is not enabled.
Is the wireless led shown as being enabled? (white=enabled amber=disabled) It needs to be enabled
You should be able to boot from disk one of the set. If that is not possible when you have selected the DVD as the first item in the boot list by using the F9 key then contact HP. The disk set may be faulty.
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System recovery creator does not include applications option, Qosmio f60-126

I have created recovery discs using Toshiba Media recovery creator. However I noticed there wasn't an "applications disc" check box, only the "system recovery media" was available.
I fear that I may have only have half a set of what I need to return my pc to a out of box state. Does anyone know if perhaps the "system recovery media" included the apps or not?
If not how do I burn a disc for the apps?
Thanks in advance.
Oh and please leave simple and clear directions, I'm a bit of a computer noob. xD

The applications disc is actually redundant, as it creates the disc from the "Toshiba Application Installer" (TAI) directories on the hard drive. If the TAI program was uninstalled from the computer, you wont have the option to create this disc. Luckily, the Toshiba Application Installer is created with a full system recovery.
On a side note, if you have a virus on the system that can infect zip files or the TAI executable, you run the risk of putting the virus on the Applications disc because of the way that the Recovery Disc Creation program works.
Overall, Its better to just create the Recovery Discs, do a full system recovery from those discs, then once you have a stable system with a fresh recovery, create the Applications & Drivers Disc.

System Recovery hangs on "Windows could not complete the installation"

Just purchased the recovery media from HP (3 DVD + App/Driver DVD, see below), followed instructions on clean recovery and the install hangs at first Windows login with the following error:
"Windows could not complete the installation. To install Windows on this computer, restart the installation"
Well, I've started fresh 3 times now with the same results. (3 hours each time)
I was able to start task manager at this error, I even tried to hold down shift and click restart. Doing that, I get the message windows can't be installed in safe mode. I was thinking of doing a plain Windows install but there is no product key on the laptop
Thoughts?
-David

Problem resolved. Make sure you use the boot from DVD UEFI option.

Windows 7 x64 System Recovery Product Key not same as COA sticker

I have restored my Satellite P775-S7232 with Windows 7 Home Premium x64 to the out-of box condition by booting from the Sysyem Recovery Partition. Afterwards during the process of re-installing all my other software, I happened to install Belarc Adivisor and when I ran it, it came up with a different Win7 Product Key than what is shown on the OEM COA sticker on the bottom of the laptop.
What is the reason for this and will either product key work in the future to re-install Windows 7? If for instance, should I decide to re-partition the drive, eliminate the Restore Partition and re-install Win7 x64 from scratch from a Win7 DVD, should I only use the Product Key from the COA sticker? In case anyone is wondering, I have made a complete Toshiba DVD Recovery Set for this system, just in case.
Solved!
Go to Solution.

Satellite P775-S7232
The key that keyfinders come up with is the key used by OEMs during installation. It won't work for activatation.
Magical Jellybean explains it here.
Q: Why doesn't the product key returned match the one on my sticker?
If you purchased your PC with Windows already installed from a large manufacturer such as Dell or HP, it's likely that Windows was installed using an OEM key instead of the actual key for your PC. This saves them (and you) money because it's much more efficient for these large companies to install Windows once and then clone the drive.
-Jerry

Yoga 3 Pro - Accessing BIOS, boot menu and System Recovery

The following tutorial will explain the following topics
How to access the BIOS Setup
Choosing a boot menu
Start a system recovery
It is not the idea to explain every single option of the above, since many of them are complex and it would be too extensive for such a tutorial like this.
To execute any of the tasks above you need to press the button marked with the red arrow in the picture below:
Press the button when the Y3P is off! Use a small pointing device, I use the tablet pen of one of my Thinkpad tablets
Once you press the button you will be presented with the following screen:
Use the cursor keys to move up and down, press Enter to choose an option.
1) BIOS Setup
The BIOS is where you can get technical information about your device, as well to change boot parameters and setting up security passwords. Be very careful when changing certain values, since it can affect the way the Y3P works and/or affect performance and security settings.
Information Screen
It gives the hardware details of the Y3P, like CPU, installed RAM, SSD capacity and so on. This is a display only screen, no settings can be changed here:
Configuration Screen
Time and date can be changed in this screen. Furthermore to deactivate the Wireless LAN and enable the Intel Virtual Technology. If you plan to use Virtual Machine software in your Y3P this setting must be enabled
Passwords can be set up in this section. Secure Boot settings can be changed here.
Primarily designed to protect users from rootkits and other malware attacks by blocking unauthorized executables and drivers from being loaded during the boot process, it must be deactivated if you plan to install Linux or having paralel operating systems
Boot Screen
Boot modes can be selected in this screen, you can disable booting from a USB stick or from a network for example
2) Boot Menu
This option is useful if you have Linux installed (using managers like LILO, GRUB, etc).
If you only use Win8 or higher there 's no much you can change.
3) System Recovery
This option will allow you to restore the system to either its factory setup, or to a previous backup done within Windows
A factory set up will leave the Y3P as it was shipped from Lenovo your private data and installed apps and/or programs will be wiped out. So make sure you have an external backup before such a reset

OK article. Doesn't answer my questions.

System recovery from partition fails after first boot

I just purchased and recieve the following notebook: Pavilion DV7-6C95DX. I went through setup and then created recovery DVDs.
After playing with it for a short while, I decided to try restoring it to factory condition using the recovery partiton and F11 during boot. This started the recovery manager, which (according to its checklist) reformatted the Windows partition, copied required files and restored file to the hard disk. Then it prompted me to continue to reboot and finish the process, which I did.
Upon boot, it reported it immediately reported "Windows failed to start... Status: 0xc000000f ... a required device inaccessible"
I pressed Enter to contine and the screen said "Choose an operating system to start ..." and it gave me only the option "Ramdisk Options [EMS enabled]" Choosing it takes me back to the previous screen and so on.
So, I tried using the recovery media I made earlier. That booted Windows and Recovery Manager reported the following: "The system recovery media does not support this computer. You are not able to restore this computer with the media" There was a code below it that read "0110-A6X02UAR#ABA-A6X02UA#ABA"
There are apparently two problems -- the reecovery partition does not work and the recovery media does not work. I do not know if they are related, but, in any case, now the computer is unusable. It is less than a week old.
Thanks in advance for any advice for correcting this.
This question was solved.
View Solution.

Hi Lance,
This error can occur if there are any USB devices or media cards connected to your notebook. If this is the case, remove everything connected to your notebook and try the Recovery process again.
If the above is not relevant, I would try the following to rule out a potential Hardware issue.
Before trying the following, make sure you can read the Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
Assuming that this is just a software problem with the Recovery process, there is a straight forward work around if you have ( or can borrow ) a retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need.
If you don't have access to a retail disc, you can create an installation disc yourself using another PC - just download the correct Disc Image from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source, however there are only limited versions available.
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers you may need can be found starting Here.
If this also fails to install Windows, I would simply return the notebook to the retailer it was purchased from and get a replacement while you are still within the time frame where this is an option.
Regards,
DP-K
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HP G62-B50SA Recovery Manager failed and can't restart Windows 7

Yesterday I launched the recovery manager to re-install an out of the box version of Windows 7.
At 1% of the installation I got the following error Error code: 0xe0ef0003
After this error, I could not start Windows anymore BOOTMGR missing
I tried to press escape and then F11, but once again the process failed
I had also created recovery CD's ( in Total I have 4 ), I try to reinstalled with them by going to F9 and putting the CD to be boot first.
I get the following error "The system recovery media does not support this computer. You are not able to restore this system with the media".
What should I do next?
Thanks in advance for your help,
Regards
This question was solved.
View Solution.

Hi,
Here's an alternative option you could try.
Before trying the following, make sure you can still read the entire 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
An example of a COA Label can be seen Here.
You can create a Windows 7 installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version that originally came with your notebook - this is listed as Windows 7 Home Premium 64bit ) from the link below and use an application such as ImgBurn ( Note: You may want to de-select the additional software offerings during the installation of ImgBurn ) to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. The Windows Image source is Digital River.
Windows 7 Home Premium SP1 64 bit.
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Additional drivers and software you may need can be found Here.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Can't recover my system using the system recovery media

Last month my computer started reporting an imminent hard disk failure. So I created a set of system recovery discs, purchased a new hard drive, and tried to start the recovery process. But in the process my DVD drive failed, and then my BIOS chip had to be replaced. Finally I'm ready to try to recover my system using an external DVD drive, but after booting to disk 1 and looking like Windows is starting, I get the error message:
HP Recovery Manage
The system recovery media does not support this computer. You are not able to restore this system with the media.
0110-QF521EA#ACB-QE360UA#ABA
0130-ACB-ABA
What's going on here and I how to I recover my system?

I liked Paul Tikkanen's suggestion of downloading an ISO file and booting to that (http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/System-Recovery-Restore-and-All... The system starts a Windows boot but soon asks me to install a CD/DVD driver. I can't find one and the installation will not let me proceed without one. I am getting pretty frustrated!

".. recovery disks do not support this computer.." and I deleted my recovery partition

So I dutiful created Recovery Disks, a set of 4 DVDs. I than resized my Windows 7 partition and deleted the Recovery Partition; to make room for Ubuntu. I want to recover my laptop to original install using the Recovery Disk set.
My laptop boots from the Recovery Disk and reports:
"The system recovery disks do not support this computer. You are not able to restore this system with these disks."
My system is stock:
HP Pavilion dv4 Notebook PC
BIOS F.0C - 3/30/2010
This will teach me not to buy original Windows OS CDs!
Ideas?

I don`t know if this will help you ,but if you have had your system board replaced your original recovery disks won`t work as they look for the serial number ex factory,as i had a similar problem,and ended up getting new disks from hp with my new serial number from the bios.Hope this helps.

How do I restore my backup (.wim files) after running HP System recovery on a G62 with windows 7

I had to do a system restore after getting a blue screen and I backed up the files on my external drive. after restoring the system I tried to restore my files from my external with Recovery manager but it didn't see my external so I couldn't restore. I copied and pasted the backup folder on my g62 desktop and tried again with no results. As far as I can tell the restore was done because my free space on the g 62 decreased by the same size as the backup, but when I open the c:\ drive I can't see the transfer. these are .wim files and I even tried to call tech service (my warranty juse expired) and they were trying to sell me extended warranty for the next year to help me. the problem exist with HP if they had good programs that follow up what it was meant to do maybe Today I wouldn't be here looking for help. when I restored the system, recovery told me the it would install my backup, but nothing happened leaving me hanging.NEED HELP!!!!!!!!!!!!!!

If you call AppleCare they will be more than willing to help you. Use the appropriate phone number on this page. Tell them you need a support related fulfillment - replacement disks. As shldr says there will be a small charge, but you will be able to install your system again.
Best of luck.

Toshiba L305-S5968 will not let me do a system recovery

Toshiba L305-S5968 will not let me do a system recovery. It started out just an occasional vista crash. Then it became more often then even mpore often. Went to microsoft becasue I thought it was a vista problem as so many people was having same issues. Tried some suggestions (disabled superfetch svc) checked event log but was always something differenent that made it crash. No new hardware was installed. Went to western digital and HDD diagnostic said harddrive was good. Well now I cant even boot into safe mode maybe I waited to long to try and do the recovery. I did a full recoery about a week ago but it still did the same thing. when I run a system file check after doing a full recovery it says,"WRP found corrupt filesbut was unable to fix someof them.Details are included in the CBS.Logwindir\Logs\CBS\CBS.log." I was unable to view files because it said programs unable to view. Now I cant even get safe mode as it start loding the drivers it hangs on \windows\system32\Drivers\Avgidshx.sys everytime. then will bluescreen. I've tried to get there by pressing 0 on keyboard and power it up. but after a few it asks for the hdd password to continue so i have to stop pressing the 0 key and then doesn't ever go to recovery. Please help.

But Jerry why would i immediately after the full recovery still have the corrupt files i have managed to see what files they through advice if microsoft on how to view the protected files and i'll post the results because they don't really tell me much, here they are :2012-07-25 02:16:02, Info        CSI    000001b5 [SR] Repairing 1 components
2012-07-25 02:16:02, Info        CSI    000001b6 [SR] Beginning Verify and Repair transaction
2012-07-25 02:16:02, Info        CSI    000001b8 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-07-25 02:16:02, Info        CSI    000001ba [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-07-25 02:16:02, Info        CSI    000001bb [SR] This component was referenced by [l:158{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-49_neutral_GDR"
2012-07-25 02:16:02, Info        CSI    000001bd [SR] Repair complete
2012-07-25 02:16:03, Info        CSI    000001be [SR] Committing transaction
2012-07-25 02:16:03, Info        CSI    000001c2 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

HP G62 System Recovery hangs or not?

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