HP G62 touchpad scroll not working after Windows 10 update

Hello, As many, I am having a problem with my touchpad scroll. It stopped working after upgrade to Windows 10. I have an HP G62 Laptop and the touchpad listed is Synaptics PS-2 port. Can you please provide information on how to fix? Best,

Hi there , Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I have read your post on the HP Support Forums. I understand that your TouchPad is not working correctly since you upgraded to Windows 10. I did some research and came up with a couple different documents that may help you with the TouchPad.
1. HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10)). 2. Using and Troubleshooting the TouchPad or ClickPad (Windows 8): You can customize and adjust how you scroll using one finger or two fingers and how the TouchPad or ClickPad responds to gestures near the edge. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating for Windows 10. The Windows 10 drivers will become available on the HP Drivers and Downloads Page for your product as they become available to HP. There are some drivers available there currently. Have a great day!

Similar Messages

Touchpad scroll not working after Windows 10 update

Can you help? I am having a problem with my touchpad scroll. It stopped working after upgrade to Windows 10. I have an HP G62 Laptop and the touchpad listed is Synaptics PS-2 port. Can you please provide information on how to fix?

Hi there ,  Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I have read your post on the HP Support Forums. I understand that your TouchPad is not working correctly since you upgraded to Windows 10.  I did some research and came up with a couple different documents that may help you with the TouchPad.
1. HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10)). 2. Using and Troubleshooting the TouchPad or ClickPad (Windows 8): You can customize and adjust how you scroll using one finger or two fingers and how the TouchPad or ClickPad responds to gestures near the edge. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating for Windows 10. The Windows 10 drivers will become available on the HP Drivers and Downloads Page for your product as they become available to HP. There are some drivers available there currently.  Have a great day!

Lenovo B560 touchpad scroll not working on Windows 7

As the title says, the vertical touch-scroll is not working in certain programs. It works in my browser, but not with OneNote or PDFs. It also works on Microsoft Word. The touch scroll actually did start working for a few days randomly, but then went back to not working. I didn't update anything during either of those times. When I do attempt to use the touch scroll, a cursor icon appears that looks like a little scroll bar.
I have tried updating the drivers, which did not work. I have made sure all setting are correct and that touch scrolling is enabled. This problem is really driving me nuts, so any suggestions are appreciated.

Hi Kukari. If you are experiencing the same issue on the same computer in the same operating system, unfortunately there are no Windows 8.1 drivers available for the HP Pavilion dm4-3050us Entertainment Notebook on the HP driver download page.
HP offers version 16.2.10.12 which you can try to reinstall (if you have not).
Synaptics TouchPad Driver (Windows 8.0)
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-109924-1&cc=us&dlc=en&lc=en...
Synaptics offers version 17.0.19, although it may not be compatible with your TouchPad.
Windows 8/7/XP/Vista 64/32-bit Edition v17.0.19:
http://www.synaptics.com/resources/drivers
If the loss of functionality occurred after the Windows 8.1 update, you can either wait to see if the appropriate drivers are released for your notebook, or revert back to Windows 8.0.
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Lenovo G510 touchpad scrolling not working in windows 7

I have a windows 7 - 64 bit operating system on a Lenovo G510
I have installed Touchpad driver for windows 7 from Lenovo site but i found very annoying problem which is the touchpad scrolling function not working .....
Please Help
Solved!
Go to Solution.

hi Shady710,
Welcome to the Forums.
If you have a Synaptics Touchpad, can you check if you have a One Finger / Two Finger Scrolling feature under Mouse Properties.
- Link to picture
Let me know how it goes.
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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[SOLVED] Touchpad Synaptics not works after last update of xf86-input

after this packages
xf86-input-synaptics 1.8.0-2 <<< works
xf86-input-synaptics 1.8.0-3 << not works
https://projects.archlinux.org/svntogit … 54796cff46
dmesg|grep input
[ 0.866883] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input0
[ 1.842679] input: HID 04f3:0103 as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/0003:04F3:0103.0001/input/input2
[ 1.842756] hid-generic 0003:04F3:0103.0001: input,hidraw0: USB HID v1.10 Keyboard [HID 04f3:0103] on usb-0000:00:14.0-1/input0
[ 1.843934] input: HID 04f3:0103 as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.1/0003:04F3:0103.0002/input/input3
[ 1.844001] hid-generic 0003:04F3:0103.0002: input,hidraw1: USB HID v1.10 Device [HID 04f3:0103] on usb-0000:00:14.0-1/input1
[ 2.169742] input: A4TECH USB Device as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/0003:09DA:9066.0003/input/input4
[ 2.169933] hid-generic 0003:09DA:9066.0003: input,hiddev0,hidraw2: USB HID v1.11 Keyboard [A4TECH USB Device] on usb-0000:00:14.0-2/input0
[ 2.171262] input: A4TECH USB Device as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.1/0003:09DA:9066.0004/input/input5
[ 2.171357] hid-generic 0003:09DA:9066.0004: input,hidraw3: USB HID v1.11 Mouse [A4TECH USB Device] on usb-0000:00:14.0-2/input1
[ 10.099521] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input6
[ 10.099624] input: Power Button as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input7
[ 10.099692] input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input8
[ 10.398671] input: PC Speaker as /devices/platform/pcspkr/input/input9
[ 11.840489] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input10
[ 12.211308] input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:3a/LNXVIDEO:00/input/input11
[ 12.212530] input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:01/input/input12
[ 13.254950] sound hdaudioC0D0: inputs:
[ 13.580490] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/sound/card0/hdaudioC0D0/input13
[ 13.580985] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input14
[ 13.581106] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input15
[ 13.581224] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input16
[ 17.274881] input: WebCam SC-13HDL11939N as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4/1-1.4:1.0/input/input17
journalctl -b |grep input
ago 21 09:02:37 drog-laptop kernel: input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input0
ago 21 09:02:37 drog-laptop kernel: input: HID 04f3:0103 as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/0003:04F3:0103.0001/input/input2
ago 21 09:02:37 drog-laptop kernel: hid-generic 0003:04F3:0103.0001: input,hidraw0: USB HID v1.10 Keyboard [HID 04f3:0103] on usb-0000:00:14.0-1/input0
ago 21 09:02:37 drog-laptop kernel: input: HID 04f3:0103 as /devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.1/0003:04F3:0103.0002/input/input3
ago 21 09:02:37 drog-laptop kernel: hid-generic 0003:04F3:0103.0002: input,hidraw1: USB HID v1.10 Device [HID 04f3:0103] on usb-0000:00:14.0-1/input1
ago 21 09:02:37 drog-laptop kernel: input: A4TECH USB Device as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/0003:09DA:9066.0003/input/input4
ago 21 09:02:37 drog-laptop kernel: hid-generic 0003:09DA:9066.0003: input,hiddev0,hidraw2: USB HID v1.11 Keyboard [A4TECH USB Device] on usb-0000:00:14.0-2/input0
ago 21 09:02:37 drog-laptop kernel: input: A4TECH USB Device as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.1/0003:09DA:9066.0004/input/input5
ago 21 09:02:37 drog-laptop kernel: hid-generic 0003:09DA:9066.0004: input,hidraw3: USB HID v1.11 Mouse [A4TECH USB Device] on usb-0000:00:14.0-2/input1
ago 21 09:02:40 drog-laptop kernel: input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input6
ago 21 09:02:40 drog-laptop kernel: input: Power Button as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input7
ago 21 09:02:40 drog-laptop kernel: input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input8
ago 21 09:02:41 drog-laptop kernel: input: PC Speaker as /devices/platform/pcspkr/input/input9
ago 21 09:02:42 drog-laptop kernel: input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input10
ago 21 09:02:42 drog-laptop kernel: input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:3a/LNXVIDEO:00/input/input11
ago 21 09:02:42 drog-laptop kernel: input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:01/input/input12
ago 21 09:02:43 drog-laptop kernel: sound hdaudioC0D0: inputs:
ago 21 09:02:44 drog-laptop kernel: input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/sound/card0/hdaudioC0D0/input13
ago 21 09:02:44 drog-laptop kernel: input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input14
ago 21 09:02:44 drog-laptop kernel: input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input15
ago 21 09:02:44 drog-laptop kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input16
ago 21 09:02:47 drog-laptop kernel: input: WebCam SC-13HDL11939N as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4/1-1.4:1.0/input/input17
ago 21 09:02:52 drog-laptop acpid[589]: starting up with netlink and the input layer
ago 21 09:02:53 drog-laptop systemd-logind[585]: Watching system buttons on /dev/input/event7 (Power Button)
ago 21 09:02:53 drog-laptop systemd-logind[585]: Watching system buttons on /dev/input/event11 (Video Bus)
ago 21 09:02:53 drog-laptop systemd-logind[585]: Watching system buttons on /dev/input/event10 (Video Bus)
ago 21 09:02:53 drog-laptop systemd-logind[585]: Watching system buttons on /dev/input/event6 (Power Button)
ago 21 09:02:53 drog-laptop systemd-logind[585]: Watching system buttons on /dev/input/event5 (Lid Switch)
cat /usr/share/X11/xorg.conf.d/50-synaptics.conf
# Example xorg.conf.d snippet that assigns the touchpad driver
# to all touchpads. See xorg.conf.d(5) for more information on
# InputClass.
# DO NOT EDIT THIS FILE, your distribution will likely overwrite
# it when updating. Copy (and rename) this file into
# /etc/X11/xorg.conf.d first.
# Additional options may be added in the form of
# Option "OptionName" "value"
Section "InputClass"
Identifier "touchpad catchall"
Driver "synaptics"
MatchIsTouchpad "on"
Option "TapButton1" "1"
Option "TapButton2" "2"
Option "TapButton3" "3"
# This option is recommend on all Linux systems using evdev, but cannot be
# enabled by default. See the following link for details:
# http://who-t.blogspot.com/2010/11/how-to-ignore-configuration-errors.html
MatchDevicePath "/dev/input/event*"
EndSection
Section "InputClass"
Identifier "touchpad ignore duplicates"
MatchIsTouchpad "on"
MatchOS "Linux"
MatchDevicePath "/dev/input/mouse*"
Option "Ignore" "on"
EndSection
# This option enables the bottom right corner to be a right button on clickpads
# and the right and middle top areas to be right / middle buttons on clickpads
# with a top button area.
# This option is only interpreted by clickpads.
Section "InputClass"
Identifier "Default clickpad buttons"
MatchDriver "synaptics"
Option "SoftButtonAreas" "50% 0 82% 0 0 0 0 0"
Option "SecondarySoftButtonAreas" "58% 0 0 8% 42% 58% 0 8%"
EndSection
# This option disables software buttons on Apple touchpads.
# This option is only interpreted by clickpads.
Section "InputClass"
Identifier "Disable clickpad buttons on Apple touchpads"
MatchProduct "Apple|bcm5974"
MatchDriver "synaptics"
Option "SoftButtonAreas" "0 0 0 0 0 0 0 0"
EndSection
xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ HID 04f3:0103 id=11 [slave pointer (2)]
⎜ ↳ A4TECH USB Device id=12 [slave pointer (2)]
⎜ ↳ A4TECH USB Device id=13 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=16 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Power Button id=9 [slave keyboard (3)]
↳ HID 04f3:0103 id=10 [slave keyboard (3)]
↳ WebCam SC-13HDL11939N id=14 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=15 [slave keyboard (3)]
synclient
Couldn't find synaptics properties. No synaptics driver loaded?
lsmod
Module Size Used by
bbswitch 12878 0
nls_iso8859_1 12461 1
nls_cp437 16553 1
vfat 21231 1
fat 61984 1 vfat
fuse 87446 5
uvcvideo 78952 0
videobuf2_vmalloc 12816 1 uvcvideo
ath3k 12685 0
videobuf2_memops 12519 1 videobuf2_vmalloc
videobuf2_core 47787 1 uvcvideo
ecb 12737 1
v4l2_common 12995 1 videobuf2_core
btusb 25625 0
bluetooth 394557 3 ath3k,btusb
videodev 126443 3 uvcvideo,v4l2_common,videobuf2_core
media 18365 2 uvcvideo,videodev
6lowpan_iphc 16588 1 bluetooth
snd_hda_codec_hdmi 45117 1
snd_hda_codec_realtek 67127 1
snd_hda_codec_generic 63126 1 snd_hda_codec_realtek
nvram 13034 0
joydev 17063 0
mousedev 17272 0
ipt_REJECT 12465 1
xt_comment 12427 2
arc4 12536 2
xt_LOG 17156 5
ath9k 94538 0
ath9k_common 21746 1 ath9k
ath9k_hw 403753 2 ath9k_common,ath9k
ath 26067 3 ath9k_common,ath9k,ath9k_hw
mac80211 514630 1 ath9k
r8169 68119 0
mii 12675 1 r8169
cfg80211 454161 4 ath,ath9k_common,ath9k,mac80211
snd_hda_intel 26327 4
snd_hda_controller 26727 1 snd_hda_intel
snd_hda_codec 108552 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
i915 864723 4
drm_kms_helper 49262 1 i915
snd_hwdep 17244 1 snd_hda_codec
snd_pcm 88487 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
iTCO_wdt 12831 0
iTCO_vendor_support 12649 1 iTCO_wdt
coretemp 12820 0
hwmon 12930 1 coretemp
led_class 12859 1 ath9k
intel_rapl 17356 0
rfkill 18867 3 cfg80211,bluetooth
x86_pkg_temp_thermal 12951 0
psmouse 102792 0
drm 258005 6 i915,drm_kms_helper
intel_powerclamp 17122 0
kvm_intel 143217 0
snd_timer 26614 1 snd_pcm
shpchp 35210 0
lpc_ich 20768 0
mei_me 17941 0
intel_gtt 17848 1 i915
kvm 413027 1 kvm_intel
crct10dif_pclmul 13394 0
crc32_pclmul 12915 0
crc32c_intel 21809 0
ghash_clmulni_intel 12978 0
cryptd 18553 1 ghash_clmulni_intel
microcode 22061 0
evdev 21544 29
pcspkr 12595 0
mac_hid 12633 0
i2c_algo_bit 12744 1 i915
i2c_i801 16965 0
mei 75033 1 mei_me
serio_raw 12849 0
i2c_core 50152 7 drm,i915,i2c_i801,drm_kms_helper,i2c_algo_bit,v4l2_common,videodev
tpm_tis 17134 0
thermal 17559 0
fan 12681 0
battery 13356 0
snd 69340 16 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
soundcore 13031 2 snd,snd_hda_codec
tpm 31467 1 tpm_tis
video 17995 1 i915
button 12909 1 i915
processor 27777 0
xt_limit 12601 7
wmi 17339 0
ac 12715 0
xt_tcpudp 12527 11
xt_addrtype 12557 4
nf_conntrack_ipv4 17706 7
nf_defrag_ipv4 12483 1 nf_conntrack_ipv4
xt_conntrack 12681 7
ip6_tables 26025 0
nf_conntrack_netbios_ns 12445 0
nf_conntrack_broadcast 12365 1 nf_conntrack_netbios_ns
nf_nat_ftp 12460 0
nf_nat 22338 1 nf_nat_ftp
nf_conntrack_ftp 16783 1 nf_nat_ftp
nf_conntrack 87324 7 nf_nat_ftp,nf_conntrack_netbios_ns,nf_nat,xt_conntrack,nf_conntrack_broadcast,nf_conntrack_ftp,nf_conntrack_ipv4
iptable_filter 12536 1
ip_tables 26011 1 iptable_filter
x_tables 27104 10 xt_comment,ip_tables,xt_tcpudp,xt_limit,xt_conntrack,xt_LOG,iptable_filter,ipt_REJECT,ip6_tables,xt_addrtype
ext4 497695 2
crc16 12343 2 ext4,bluetooth
mbcache 17171 1 ext4
jbd2 86460 1 ext4
hid_generic 12393 0
usbhid 44507 0
hid 102220 2 hid_generic,usbhid
sd_mod 44356 5
sr_mod 21903 0
cdrom 47479 1 sr_mod
crc_t10dif 12431 1 sd_mod
crct10dif_common 12356 2 crct10dif_pclmul,crc_t10dif
atkbd 22254 0
libps2 12739 2 atkbd,psmouse
ahci 29195 4
libahci 27158 1 ahci
libata 181553 2 ahci,libahci
ehci_pci 12512 0
scsi_mod 142915 3 libata,sd_mod,sr_mod
xhci_hcd 152990 0
ehci_hcd 69939 1 ehci_pci
usbcore 199328 7 ath3k,btusb,uvcvideo,ehci_hcd,ehci_pci,usbhid,xhci_hcd
usb_common 12440 1 usbcore
i8042 18002 1 libps2
serio 18282 6 serio_raw,atkbd,i8042,psmouse
EDIT:
cat /var/log/Xorg.0.log| grep Synap
[ 301.566] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event9)
[ 301.566] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall"
[ 301.566] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad catchall"
[ 301.566] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "Default clickpad buttons"
[ 301.566] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall"
[ 301.566] (II) Using input driver 'evdev' for 'SynPS/2 Synaptics TouchPad'
[ 301.566] (**) SynPS/2 Synaptics TouchPad: always reports core events
[ 301.566] (**) evdev: SynPS/2 Synaptics TouchPad: Device: "/dev/input/event9"
[ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Vendor 0x2 Product 0x7
[ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Found 3 mouse buttons
[ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Found absolute axes
[ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Found absolute multitouch axes
[ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Found x and y absolute axes
[ 301.566] (--) evdev: SynPS/2 Synaptics TouchPad: Found absolute touchpad.
[ 301.566] (II) evdev: SynPS/2 Synaptics TouchPad: Configuring as touchpad
[ 301.566] (**) evdev: SynPS/2 Synaptics TouchPad: YAxisMapping: buttons 4 and 5
[ 301.567] (**) evdev: SynPS/2 Synaptics TouchPad: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
[ 301.567] (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD, id 16)
[ 301.567] (II) evdev: SynPS/2 Synaptics TouchPad: initialized for absolute axes.
[ 301.567] (**) SynPS/2 Synaptics TouchPad: (accel) keeping acceleration scheme 1
[ 301.567] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration profile 0
[ 301.567] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000
[ 301.567] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4
[ 301.567] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse1)
[ 301.567] (**) SynPS/2 Synaptics TouchPad: Ignoring device from InputClass "touchpad ignore duplicates"
(EE) [dix] SynPS/2 Synaptics TouchPad: unable to find touch point 1
EDIT2:
SOLVED!
just remove /etc/X11/xorg.conf.d/10-evdev.conf
Last edited by drog (2014-08-21 13:29:49)

lordheavy wrote:
X reads first configuration in /usr/share/X11/xorg.conf.d then /etc/X11/xorg.conf.d
When you copy 10-evdev.conf file into /etc/X11 you completly override previous system configuration. It's the reason copying synaptics configuration file into /etc/X11 fixes the issue
Defining default system configuration in /etc/X11 with previous xorg was a mistake, now it's fixed.
Wiki should be fixed. It's not a packaging bug, but a configuration bug.
@lordheavy
I agree with you that the new xf86-input-synaptics package is using the right configuration scheme, however it is breaking the functionality on every installed system. It was a packaging bug, which is now fixed, but it has to be handled manually by most users of previous versions. That's why I won't re-open the bug report FS#41589. Instead, I am asking here: shouldn't this change be notified to the users just like it has been done for most breaking changes on archlinux frontpage news?
By the way, thanks for your great work.

Access 2010: ListBox (Forms 2.0) not working after Windows Update

After one of the updates attached was installed the following VBA-Code line causes an error on Windows 7 using Access 2010:
Me.lbCountries.AddItem rst("Country")
lbCountries is a ListBox (Forms 2.0) using
class: Forms.ListBox.1
OLE: Microsoft Forms 2.0
MultiSelect: Multi
ListStyle: Option
The code is still working using Win8 (x64) and Access 2013. On Win7 (x32) and Access 2010 the following error is displayed:
„Object doesn't support this property or method“
(Error Code 438)
After manual deinstallation of the mentioned updates the VBA-code executes as expected. ListBox seems to be unusable after one of the updates. All other workarounds trying to fill the ListBox cause the same error.
Fast Help is very appreciated.

Hi,
Would you please to tell us which KB caused this issue? As far as I know, after installing
MS14-082 (part of December 2014 Public Updates for Office) you might get the error run-time
error '438': Object doesn't support this property or method, when clicking on the enable content button.
If you have installed MS14-082, please try to install the hotfixs that released in the March 2015:
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2014/12/13/forms-controls-stop-working-after-december-2014-updates-.aspx
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
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Keyboard mouse not working after Windows update

Question was asked and supposedly answered b4, but didn't tell how to work around no keyboard or mouse. Ie: how do u get to device manager without keyboard/manager? I unplug to reboot and up down keys work in startup. However, when I open in safe mode, keyboard and mouse still don't work.
Windows 7- 64 bit
could an external mouse wk?

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
According to the message you have posted I suspect this could be because of the recent changes made if any
Note: You can use an External USB Keyboard and Mouse if in-built Notebook Keyboard is not working
Please perform the below shown steps to resolve the issue:
Step 01. Turn OFF the PC
Step 02. Power ON the PC and keep tapping F8 Key
Step 03. Select "Last known good configuration" from the Advance Boot Option list
Note: Wait till you get to the Windows Desktop
Step 04. Please remove unwanted startup items and uninstall unwanted applications
Step 05. Please reboot/restart the PC the normal way
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Satellite c55 - wifi not working after windows update

Laptop is running windows 7. Laptop rebooted itself and did a windows update, once i logged into it, the wifi is not located. This is the update that ran today. Update for Windows 7 for x64-based Systems (KB2952664)Installation date: ‎7/‎28/‎2015 11:44 AMInstallation status: SuccessfulUpdate type: RecommendedInstall this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.More information:
http://support.microsoft.com/kb/2952664Help and Support:
http://support.microsoft.com Help!

Kim, a Restore point should have automatically been made by Windows BEFORE processing the update. You should run System Restore using that restore point and then HIDE that update so that it isn't ever installed again.

Wireless router not working after Windows update

I have a WRT54G V.5 wireless router. Windows Vista Home Premium did an auto update. Now wired connection works, wireless does not. Asks for key, but when entered nothing happens. Diagnosis states action was canceled. I have disabled and enabled, does not fix. Any help will be appreciated!
Solved!
Go to Solution.

Take not of the Wireless Settings(SSID and WEP/WPA Key) on your Router...
To know the Wireless Settings follow this link
Once you know the Wireless Settings attempt to connect to your Wireless Network...
XP :
Click on Start and goto the Control Panel and double click on Network Connections, right click on Wireless Network Connection and click on Properties.
Now on this window, click on the second tab Wireless Network and give a check mark on "Use windows to configure my wireless" and then remove all the network names present in the Preferred Networks Window. Then click on OK...
Right click on the Wireless Network Connection again and click on View Available Wireless Networks and try to re-connect to your network...
Now it will give you the opportunity to put the network/wep key, make sure you enter the correct network key and confirm it...
It will connect...
Vista :
Click Start >> Control Panel >> Network and Sharing Center >> Manage Wireless Networks, here remove all the networks present and close the Window...
Click on Connect to a Network and try to re-connect to your Network, it should ask for your Network Key/Password, enter the correct password/network key and click Connect...
It should connect...Once you are connected you should restart the computer, it should connect to Internet...

My laser jet 100 color MFP M175nw is not working after windows 8.1 upgrade,

my laser jet 100 color MFP M175nw is not working after windows 8.1 upgrade, driver on your website fails to setup at 83 % with an error message

Welcome to the HP Forums MillaMagia,
I see by your post that the USB isn't being recognized.
I can help you with this issue.
Are you using the same USB cable? (known good USB cable)
You want to use the normal USB slot 2.0 cable and not the latest USB 3.0.
USB 3.0 are supposed to be backwards compatible.
Try another USB port on the Laptop, some of the USB ports are more powered then others.
I have provided a document to see if the printer is partially recognized in the device manager, which is causing the printer not to be recognized again. (the uninstall from the CD should have removed the entry and the printer from the registry)
Leave the printer turned on and the USB cable connected directly to the computer and the printer's power cord directly into a wall outlet.
How do I get into Windows Device Manager?
Here is a document for Identifying problems in Windows Device Manager.
Check to see if there are any hardware driver conflicts, you might see a ! mark or a red x beside a device with a conflict or unknown device, look under universal serial bus controllers, look for USB printing support or mass storage device, delete the entry by right clicking and select uninstall, OK.
Let me know how it was listed. (screen shots welcome)
If this is a Laptop then check the power management settings.
Access the device manager. Windows 8-How do I access the Device Manager.
Select universal serial bus controllers from the list, for each USB root hub, right click and left click on properties, for power management remove the check mark for "Allow the computer to turn off this device to save power". It allows the computer to limit or turn off power for this device.
Disconnect the USB, run the full uninstall and reinstall the printer software again.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Fingerprint Reader not working after windows password reset

Hi There
I was using windows login (single admin user) and fingerprint reader to login to my Thinkpad T510. Yesterday night I changed windows password and I didn't update finger print. Unfortunately I am not able to login when I tried to login using windows login today, I forgot the password and when I tried finger print reader it is just throwing error.
Why finger print is not working after windows password reset? What should I do to login?
Help would be appreciated!!

I just called the tech support just now? I just asked the 'why the finger print reader not recognizing the finger print after changing windows password?', and he gave the following answers
1. You should change fingerprint while changing windows password. I don't understand the reason behind it, btw is this true?
2. We can't do anything for this issue.

Beats Audio Control Panel software not working after Windows 10 upgrade.

Beats Audio Control Panel software not working after Windows 10 upgrade. the Beats sound enhancement is useless in WIndows 10. When opening the Windows 10 sound properties I'm getting this box message: Auido enhancement problem Windows has detected the audio enhancement for the following device are causing problems: Speakers / Headphones (IDT High Definition Audio Codec) Woud you like to disable driver enhancement for this device? IDT High Definition Audio CodecBeats Audio Control Panel version6.10.6491.02013.11.2009:43:18 Please provide some kind of fix for this?

Well, it has been a long road on the Win 10 upgrade. At first I got the same error message as above, but after deleting the Dolby Advanced Audio v2 in Win 10 using Control Panel Programs and Features and rebooting, I got into the continual BSOD upon reboot. Here are the steps I took to at least get stable on Windows 10. First, I rolled back to Windows 8.1 using the advanced feature in the BSOD recovery options. Once back in Win 8.1, I deleted the Dolby Advanced Audio v2 using Add/Remove Programs in Control Panel. Then I downloaded the Win 10 update and re-installed it. Once that completed, I updated the Intel Graphics driver under the display adapters (on my G780 it is an Intel HD Graphics 4000, and the driver can be found at https://downloadcenter.intel.com/). Currently I am running version 10.18.10.4252 for my machine. Then, under the Device Manager, I updated the Conexant SmartAudio HD driver under the Sound, video, and game controllers. That driver is currently at 8.66.4.50 and was automatically downloaded from the web when I requested to update driver. I also changed several others settings such as Notify to schedule restart after updates are installed instead of automatic (under Settings --> Update & Security --> Advanced Options) and Do you want Windows to download driver software and realistic icons for your devices? --> No, let me choose what to do, never install driver software from Windows Update. After that, I shut down the machine, waited a moment and booted back up. I have no idea why this helped or if it is overkill, but I am stable and running without a fear of rebooting now. Hope this helps if someone else is having this same issue.

Touch screen not working after windows 10

Touch screen is not working after windows 10 was down loaded. Also the zoom keeps changing on it's own. Does anyone know how to fix this?

Could you provide the unit's Model name/number?

Mic Jack not working after Driver Update, Console unavailable, can't install

LMic Jack not working after Driver Update, Console unavailable, can't install? I've had nothing but problems after downloading the latest updates via the auto-updater.
I'm currently using the Creative SB X-Fi Pro Series card. I've had it for close to 6 months and have not had any issues until I ran the auto-updater last night, and while it downloaded over 250Mb of updates, all of them failed to install as described below.
I'm running on Windows Vista Ultimate, 64-bit
My main issue is the fact that my microphone is no longer working. I've done a lot of searching and I think the problem has to do with flexijack not being a microphone jack, but instead is an 'in-line' jack. I can no longer find my audio control console, which allows me to switch between gaming and entertainment modes, ect. The solution I found on the KB says that you can switch the blue jack on the back of the card from an in-line jack to a mic jack within the Audio console. I tried downloading it, but while going through the install, I get an error saying the files could not be found and a prompt which asks for a disk or file location. The same thing pretty much happens with all of the items I attempted to download and install.
I was able to run console fine, as well as use my mic yesterday before I attempted any updates. I attempted the updates because since I've had the card, I've had issues where after I exit a game, all my sound will become crackly and static. Before, I would simply open up the console and switch back-and-forth from gaming to entertainment, which would fix the problem most of the time. If that didn't work, a restart would fix it, but now I've opened up a whole new set of issues.
Any help would be greatly appreciated.
I also want to say that the support tickets should not require a serial number to submit a new ticket. My product is registered, so I got rid of the box which contains all that information, leaving me at the mercy of these boards...

Hello all. Fisrt of all, this are my specs: Yoga 2 pro 13". WiFi card: Intel(R)Dual Band Wireless-AC 7260. I bought it from Best Buy on November 27, 2014. If you aquired your Yoga before this date, you may have the single band WiFi card. As many of you have experienced, I also had a bunch of issues with my WiFi connectivity and this is how I was able to solve it. At least it has been a couple of days that I haven't had any issues. The first symptom was the usual connection drops every X amount of time. For me it was about every 2 hours. I first unchecked the "Allow the computer to turn off this device to save power" option in the Power Management tab of device manager and disabled U-APSD support in the Advanced tab of device manager. This action did not solve the problem. I then downloaded and updated the driver from the Intel web site (http://www.intel.com/p/en_US/support/detect) and this seemed to solve the drops; however, a new problem arised: Everytime my Yoga would wake up from sleeping mode, all my wifi networks were gone and the adapter showed as disabled in Device Manager. I would have to anable it to have my networks back. It was a solution but a pain the butt to have to do this everytime. After hours of reading post after post in several forums, I read a repy from Lenovo asking to try leaving the "Allow the computer to turn off this device to save power" CHECKED if you were using the latest version of the driver. I went back to device manager and checked it back and that seems to have solved the problem. So far I haven't had any drops and everytime my laptop comes back from sleeping mode the WFi connection is still there! Here is a recap of how everything ended up: -The driver version I installed is 17.1.0.19-The driver date is 7/21/2014-In device manager|Advanced, U-APSD support is Disbled.-In device manager|Power Management, "Allow the computer to turn off this device to save power" is checked. Hope this helps somebody else.

Phone not working after OS update, phone not working after OS update

phone not working after OS update, phone not working after OS update

I do have a questiion. I started the most recent iOS update on my iPhone last night and before it was ever completed a message appeared on my screen. It is a pic of the docking/charging cord with an arrow pointing to an iTunes logo...HELP!!!!! I have tried holding down the home key and power button several times and the same message continues to appear.

HP G62 touchpad scroll not working after Windows 10 update

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