HP G71-343US

Is there a "dock" for this laptop and if so what part # do I try ordering it?

Learn12 wrote:
Do you know where is the loction of BIOS chip on HP G71-343US? Can you help?
If your your thinking of messing with it doesn't matter if you find it you can't reset the password if you don't have the unlock code. And if this is a Business or Elite model that requires you contact HP support to send you a firmware to reset that password.
I am a Volunteer to help others on here-not a HP employee.
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Two External Monitors - HP laptop G71 343US

Good afternoon,
I have the aforementioned hp laptop G71 343US. I work from home and I use a single external monitor almost everyday connected via the VGA port. I happen to come across another external monitor and was looking on amazon at some parts, and on youtube for videos, etc.
Bottom line question, can I hook up two different external monitors AND use my laptop screen? can this be done in such a manner than the desktop is extended and not duplicated?
I assumed that the VGA splitter i saw on amazon would create a duplicate display on both externals, but i saw videos proclaiming that a usb to VGA adapter could be used to create the desired effect. further investigation revealed that this is a "displayport" to VGA adapter.... i don't even know if i have a 'displayport.'
anyway i'm a little confused and couldn't find a concrete answer to my question. so i came here
thanks for your input!

Hi,
I've got a setup in front of me now using one of my old laptops (nearly 5 yrs old), 2 full HD monitors and one USB dock
The following image show my laptop screen (#1) has my Yahoo (Yahoo7 in my country) homepage, left screen (#2) is a Photoshop session and right screen (#3) has my normal desktop background which is my grandson.
In short: you can, I don't have HP device to test but using a Lenovo DisplayLink with 2 DVI ports from work.
Regards.
BH
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Where is a location of bios chip in HP G71-343US?

Do you know where is the loction of BIOS chip on HP G71-343US? Can you help?

Learn12 wrote:
Do you know where is the loction of BIOS chip on HP G71-343US? Can you help?
If your your thinking of messing with it doesn't matter if you find it you can't reset the password if you don't have the unlock code. And if this is a Business or Elite model that requires you contact HP support to send you a firmware to reset that password.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

AUDIO THROUGH LCD TV

pr oduct name hp notebook pc VR757UA#ABA
MODEL G71-343US
OPERATING SYSTEM WINDOWS 7
ERROR MSG -NONE
ANY CHANGE MADE BEFORE THE ISSUE-NO
WHEN I CONNECT THE PC WITH THE LCD TV THROUGH HDMI CABLE , I AM ABLE TO GET THE VIDEIO BUT THERE IS NO AUDIO FROM THE TV.WELCOME ANY SOLUTION.THANKS

Hi,
Connect the notebook to the Tv via your HDMI cable. Right click the speaker icon in the Taskbar and select 'Playback Devices'. Left click the Intel HDMI Output once to highlight it and then click the 'Set Default' button - has this made any difference?
Regards,
DP-K
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Graphics card upgrade for HP G71-340US

Hello, I have a HP G71-340US running Windows 7 Home Premium 64-bit with a Intel GMA4500MHD. I know that this graphic card has a very low performance rate, so is there any alternate graphics available for me to purchase to put it in this system. With the discrete card, I will be able to multitask without any gridlocks. Thank you very much.

I would think it is wise to purchase a new laptop. My parent owns a G71-340us and the model is pretty old. HP will charge a lot of money just to replace the motherboard. You could spend a little more money for a new laptop with better specification. Plus, count the time and money that they have to dismantle the system, take all the parts out, and reinsert it again. If you still want to look for the part, there is a link for parts in the HP website. http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=VM114UA

HP G71-340us With Several Power Issues

My wife's HP G71-340us developed a problem with the power "brick" that came with the computer. The part that plugs directly into the side of the notebook cracked open, exposing the wires inside the cord. The cord itself began to fail, only supplying power to the notebook on an intermittent basis.
Finally, after struggling with that power adapter for quite awhile, it had finally failed, completely, so I ordered a replacement. The replacement arrived today - uncovering a new layer of problems. Problems that I'm not sure how to troubleshoot.
The details:
AC cord plugged into the wall and connected to the power adapter "brick", the adapter then plugged into the side of the notebook: the light where the adapter plugs into the notebook comes on, solid blue. Great!
The "charging" light on the front of the notebook blinks - 1 short blink, 1 long blink.
The battery does not charge
When turning on the computer, it boots to Windows, only to lose power and turn off after a minute (or less).
To try to troubleshoot, I removed the battery and tried turning on the computer under AC power - it will not even turn on.
I then put the battery back into the computer - it boots to Windows, then loses power.
It is obvious to me that somehow, the computer is not getting the power it needs. But, what confuses me is that the light by the area the adapter plugs into the notebook turns on steady blue, giving me the impression that it is, indeed, getting power.
That is where I am at... and I am at a loss. If you need more information, or clarification, I'd be happy to give you what you need. If you have any ideas as to what is wrong, or how to continue, I'd be grateful to hear your recommendation!

Something cracked the power jack on the AC adapter open...it was not in the passive voice just "cracked". It takes some accident or event, When that happened and you kept using it you fried the motherboard. The pwer The laptop needs the motherboard replaced. I could try to sugarcoat, but that would not be honest. The power jack inside the laptop is not bad, it is the internal charging circuitry of the motherboard. So the light turns blue but nothing happens from there to the battery and to the motherboard itself.

Questions RE: Using System Recovery Discs on HP G71-358NR (Options?)

I bought my HP G71-358NR Notebook in Dec 2009. It has Windows 7 Home Premium x32/x64 ). I am on my second hard drive (had to replace in Feb 2012), and I do have the HP System Recovery DVDs (there are 2 of them), and the HP Driver Recovery CD (1 disc).
Short version (my actual question) - obviously I did a "clean re-install" the first time, since it was a brand-new hard disk, so everything on the Recovery Discs was used, and I don't remember exactly what happened during the install. But is there a way to do a "short version" - re-installing JUST the Windows OS (or "repairing" just that) - so that I don't have to also re-install everything already on my laptop (which all seems to be working fine - the only thing is I can't do the Windows/MS security updates, or any of their updates at all - but everything else seems to be working as normal - I did get my HP Support Assistant back, which runs and always tells me there are no problems to report). I don't remember if the Recovery discs ask you if you want to "ire-nstall or repair only the OS" or "do an entire, clean re-install" or not.
Here's the long version - as to what happened - in case anyone cares to read it - because it may give some insight, and since it involves 3 original HP software programs being "Uninstalled" - even though the HP Support Asst. is now back and seemingly running, maybe my problem stems from one of the other 2, and there IS something simpler I can do to fix this - I will tell you what I found that is "now wrong" in my laptop, how it got that way, and what I've already tried, obviously to no avail):
About 2 months ago my niece's boyfriend decided to "help me out" and make my computer faster, by looking at things - he looked at my programs, and for some of them he would ask me what it was and/or if I used them at all. He did not bother to ask me about the HP ones (which, up to this point, I had not removed because I did actually like them and find them useful - I had no idea he wouldn't ask me about them first, before arbitrarily uninstalling them). I wasn't exactly sure what he deleted at first (as I was busy chatting with my niece and sister). Right before he "cleaned things up," he also installed a new keyboard and screen. I dropped my laptop on cement a few weeks prior, and the screen broke (it was "blank" when I turned the laptop on, and completely unuseable). Also, I had gotten water in a few of the keys approx. 1-1/2 yrs ago, so a few keys didn't work right, so for any "major" writing, I used a wireless keyboard - so I figured that since I had to replace the screen I may as well also buy the keyboard to replace at the same time.
Everything worked fine after he replaced the screen and keyboard - I used my laptop for a few hours afterword, then turned it off. Before it turned off, it installed 28 updates (there were so many because I had not used my laptop for about 2-3 weeks, from the time my screen broke until I got it replaced). The next day it was working fine, but suddenly I was getting the message that I needed to Activate my Windows 7 Home Premium (that I may be using a "pirated" version, etc.). In trying to figure out what happened, I noticed that he "Uninstalled" 3 HP programs/software. The reason I know exactly which ones is because I decided to just do a "System Restore" to the time right before he messed around with things. At some point in my "looking around" in my laptop, I noticed that the BIOS wasn't right - I don't know a whole lot about it, so I rarely go in there, but I did notice one thing - that a lot of information was "missing" - info I KNOW should have SOMETHING there. When I ran the restore from the function key (F10?) I think it worked the first time - I believe that may be how I got my HP Support Assistant back - but when I tried it again a week or two later, it kept running the same 2 things (the "hard disk scan" and something else, I can't remember off-hand) over and over and over - each time saying that there were no problems.
The 3 he "Uninstalled" each had a "Restore Point" (I'm not sure if he put them there, of if HP automatically does it, as a "precaution"). The 3 are: 1) HP Setup, 2) HP Update and 3) HP Quick Launch Buttons. I tried using the System Restore several times - each time, it went through all the motions, but at the last step, when it "restarts" the laptop, it restarts and I get the message that "the System Restore was NOT successful," etc. And it tells you to try turning off your antivirus, etc. I did whatever it says to do, and it kept being "unsuccessful." I tried (again, several times) putting in my Product Key - which I KNOW for a fact is correct - but MS won't accept it. I cannot make out about 3-4 digits/characters of the COA - it's on the bottom of my laptop and they are "worn" to the point that I'm not sure exactly what they are (just those 3-4 ones, the rest I can read). I now know that there is a difference between the OEM-SLP and the COA-SLP keys (which I DO have a copy of the OEM-SLP key, from running a Belarc Advisor shortly after receiving my new laptop - mistakenly thinking that that was the only "Product Key" I ever needed - I was not aware of the COA-SLP, or the importance of saving it somewhere, until just recently, after all this happened). I don't really want to "change the Product Key" to the COA-SLP one, anyway, because during my research, I found one website that said:
“COA SLP: This is the Product key that you see on the sticker on the side or bottom of your computer. It is a valid product key, BUT SHOULD ONLY BE USED IN LIMITED SITUATIONS (such as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer.”
(Note, other than those 3-4 digits/characters of the COA-SLP key, I can read everything else - Model #, Serial #, etc. - nothing else seems to have rubbed-off)I have been troubleshooting (researching and), ever since this happened approx 2 months ago. I have run the MS Genuine Advantage Tool (have the printout), ran the "scannow" (whose results said, “Windows Resource Protection did not find any integrity violations.” - ? Go figure), and even one solution that said to "Rebuild the license store" - which again did absolutely nothing. I have tried every "fix" except reinstalling via my Recovery Discs. At some point I became suspicious that my problem, was, in fact, due to him uninstalling any or all of those 3 HP programs. Then I found an answer to just about my same exact problem on an MS Windows troubleshooting page - they said:
“the HP OEM OS requires information in the HP motherboard to cause the OS to activate”
then it also listed WHY - it gave a couple examples from what the person's "Microsoft Genuine Advantage Diagnostic Tool" printout says - and those examples/results are EXACTLY what my printout says.
So I'm concerned that one of those HP programs contained information crucial - that communicates with BIOS/Motherboard, and tells them that my Windows 7 Home Premium x64 not only exists on this laptop, but is also LEGAL. If that's correct, is there a way to remedy it (and putting back those programs/software) via the HP website, without having to do a clean re-install and lose everything? Again - don't forget, the System Restore won't work, either (which I assume has something to do with the BIOS info being gone?)

If your BIOS is missing critical info which id's it as an HP machine, such as model,serial,etc it usually requires service from HP to correct it. I will try a contact I have to see if he can help. He stays quite busy so it may take a few days before I know anything.
The fact that your Windows is requiring activation would cause the failure of Windows updates, etc since MS thinks you re running pirated software. The info in BIOS is what defines whether or not you are legally running OEM Windows. This is when the COA license would help, since it would replace the OEM key used to install at the factory -which "appears" to be running illegally now if pertinent info is missing in BIOS.
I have seen it suggested that sometimes you can make out all of the numbers by focusing a bright flashlight on the COA label
Removing the HP software you mentioned should not have any affect on BIOS info. However you can install/reinstall most software/drivers from your Support page:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4080...
OR-by using Recovery Manager-Reinstalling Drivers/Software>> Windows 7
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Can I change out the processor in a HP G71

I've been told that the current processor, a Intel Celeron CPU 900 @ 2.2GHz 2.19GHz, can NOT be taken out... as it's one that has been soldered in. Is this True ?? I would REALLY like to upgrade to a Intel Core 2 Duo 3.06 GHz processor if it's possible.
ANY help would be Greatly Appreciated !!
Thanks,
Jeff

Did some inquiring and your only going to get a couple of frames per second at best upgrading with any CPU. Don't spend the money on the one you were going to upgrade to, it's very expensive and it won't really make any difference.
The video card is key to gaming and the one in your G71 isn't up to the task.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01860425&tmp_task=prodinfoCategory&cc=us&dlc=en...
Intel graphic cards were never meant for gaming.
Gaming laptops are quite expensive and only the most costly have upgradable video cards, they start at around 1200 to 1500 dollars. I tell people to go for a desk top if they can, it's way more practical and a new desk top can be easily upgraded including the video card.
Go to Intel and run their automated driver application and see if you have some improvement. Make sure you do a manual Windows restore point before installing a new video driver, or any driver for that matter.
http://www.intel.com/p/en_US/support/detect

"This copy of windows is not genuine.Build 7601". G71-333CA Notebook PC

Hi,
Few days ago I got the blue screen and after reboot I got the message ""This copy of windows is not genuine.Build 7601". Error code 0x8007007E.
I tried to restore the system to a previous state but it didn't work.
Now, after rebooting I log in and all I get is a black screen with a small text in the right low corner as mentioned. No other command works.
How can I recover the system without reinstalling windows?
Product number: VM115UA#ABC, G71-333CA, Windows 7
Thank you,
Dan
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podan wrote:
What is the difference between a purchased recovery disk and the ones that I created?
I don't understand why HP installs a different key than the label one. Why bother to place a label with a product key that is not real? I would have knew about all this twist I would have bought a proper Windows licence (at least I would have had the installation kit) and laptop without all the HP useless applications (which proves that if you are in trouble they cannot help at all).
Thank again,
Dan
1. Recovery discs from HP perform the same recovery but take longer to do the recovery than the one's you make yourself.
"HP shipped media covers multiple series and many different configurations. (One set of discs may cover a series that has 10 or even many more unique configurations)
Because of this the process first lays down a 'base' image, and then customizes the image for that specific configuration.
The F11 and customer created media recoveries are specific to that model PC, and are quick because it is laying down an image that is designed only for one configuration.
The last phase of the HP shipped recovery is installing and customizing the software for that specific model. This last phase can take a very long time, can have popup windows (that should not be clicked), and can involve multiple reboots. Specifically around 12%-19% on the display is where this occurs.
Please don't interact with the PC during this time.
Don't click on any popups unless the system completely stops for significant time.Unless there is a unknown error, the recovery process is actually designed to handle this.
For notebooks, this process can take 4-6 hours on certain configurations."
2. All OEM PC manufacturers use what is called a Volume License Key (VLK), it makes it much easier to install and activate 10's of millions of Windows installations. By Law they have to give your a Single User License key because you paid for the OS when you purchased the PC, so they put that key on the sticker, this is an Industry wide standard.

Error message Internal Battery 601. How do I get a replacement? HP G71 Notebook

I have 2 HP G71 Notebooks - with WIN 7; 4:0 GB; 64 Bit and both dispaly the Internal Battery 601 error message. How/where do I get replacement batteries?

Replacement battery is a HP EV06
you can buy it from HP or Amazon, beware of really inexpensive non HP batteries, they do not last.
http://shopping2.hp.com/en_US/home-office/-/products/AC-Adapters-and-Batteries/Laptop-Batteries/KS52...
http://www.amazon.com/HP-462889-761-462889-542-462890-542-462890-761/dp/B006LPMGT6/ref=pd_cp_pc_1

I have a HP G71 Model#G71-329WM. I need to replace the optical drive. What is the part Number?

My HP G71 Model#G71-329WM will not load a CD or DVD so I need to replace the optical drive. What is the correct Part number? Thanks
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Hi:
Below is the link to the service manual for your notebook.
http://h10032.www1.hp.com/ctg/Manual/c01713747.pdf
Replacement optical drives with HP part numbers can be found in Chapter 3, page 33.
You can also read the instructions in chapter 4 on removing the drive and getting the part number off of it which will be normally found on a white sticker. A 6 digit-3 digit part number (123456-001)
You can search by the part number on eBay for a used but working device or you can probably buy one new from HP by entering the part number at the link below.
http://h20141.www2.hp.com/hpparts/Default.aspx?mscssid=6287767FBDD34F3696CF3D0837BDBC96
Paul

My speakers on my G71 have a very low output

I bought my G71 laptop and the speakers have never have any kind of valume the only way i can realy listen to any thing is to plug in mty ear phones i heard this was a problem frome the manufacture. what do i got to do to get this fixed. oh PS. no adjustments will make it any louder please help im on windows 7

Thanks Bazzakuda
Even highlighted my entire playlist and it seemed to fix all volume problems
hungaryjohn

HP G71-448CL activation issue

Long story short, I've had an HP G71-448CL sitting around for a year since I upgraded, and decided to dig it out and set it back up. My sticker had rubbed off on the bottom, and the OS (Win7) came installed on the HD. I used a program to pull the registration info, key, etc.. from my registry before wiping, and did a "clean" re-install using the iso from Digital River. I can't seem to get it activated, and from what I've learned around the net it seems to be something about an OEM key vs a CD key or something along those lines.
I'd like to just buy the recovery disks if they're not too outragous, but couldn't find a reference of them on HP's site. I may have overlooked it, but it would be appreciate if someone could point me in the right direction. I did find something on computersurgeons, but have never used them before.

Hi,
Pkease use the following link:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bph07143
Regards.
BH
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On G71-340US: very low volume when using DVD player, but OK when using Windows Media Player.

Just purchased new laptop G71-340US. Volume (at full tilt) is decent when using Windows Media Player, but when using DVD player, volume is so low I can't really hear volume on a movie unless room is completely quiet, and I am right in front of laptop. Any suggestions, or is it really this bad?

I don't have the answer, but I certainly agree. The G71-340us is severly under powered in the audio department. You would think with the extra room in the 17in. chasis they could have put a sound system with a lot more power. Other than that it's a great machine.

Audio Service not running G71-445US Notebook

Hi, Just observed last night that there is a little X on the speaker icon on my toolbar. The sound still plays. I tried following the instructions on another post for another model of this laptop, and do not see Audio Service listed under services . The other 3 things..Multimedia Class Scheduler,Windows Audio and Windows Audio Endpoint Builder are all listed as started. I just wonder if this means the drivers are missing.
This is a G71-445US notebook and the operating system is Windows7.
Also have an issue with Intel Graphics driver as advised by a little flag on my tool bar. I know there is a problem because the screen goes blank, and recently, the computer shuts down now. I have tried troubleshooting but everytime i look into this, a window comes up and says "the solution could not be downloaded"..
The problem with the Graphics driver has been about 4 months,, the audio issue just appeared yesterday.
Also, the pc is now getting VERY hot in a short period of time. I have compressed air and intend to dust it out today. Just wondering if that is related to either of the above issues.
Thank you for your time,
Melanie

Hi Melanie9,
Welcome to the HP Support Forums!
I see you having a few issues with your HP G71-445US Notebook PC. I would suggest that we deal with the overheating issue first.
Follow the steps in this document for Troubleshooting an Overheating and Auto Shutdown Issue. If this helps, then try this document for Resolving Video Graphics Issues to see if this resolves the graphics issue.
If you are able to get the visual back up on your Notebook display screen, then try Using Recovery Manager to Restore Software and Drivers (Windows 7) to restore the original drivers.
If this does not resolve your issue then please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link to get the support number for your region. Contact HP Worldwide.
I hope this information helps, please let me know how it goes or if you have any questions.
Good luck and have a great day!
I worked on behalf of HP.

HP G71-343US

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