Hp G72 series with windows 7 will not recognise burned audio cd

I have a HP G72 c55DX notebook. I tried to play a CD that was burned from Itunes and it came back as the disc was blank. I have played the disc in my car and on a cd player. I tried another disk that was burned on a different computer with Windows Media Player. It did not work either. I contacted Best Buy where I bought the notebook and their answer was some notebooks won,t let you play burned audio disks and I should contact HP. Anyone witha little help would be appreciated.
This question was solved.
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Resolved the issue by uninstalling the DVD drive and shutting down notebook. When restarting the drivers were installed and then it worked

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Hp G72 series with windows 7 will not recognise burned audio cd

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