HP HD-4310 Webcam registration not recognised.

Sorry to double post this, you know how it is when you're running round. 
HP HD-4310 Webcam
I buy a product over the counter in the UK and register it with HP, I cannot download drivers as the HP UK site does not recognise the serial number I registered???
I pay out money but actually get nothing accept 3 hours unpaid work navigating the bloated complexity of "support" ???.

A predictable response, you get loads of "kudos" for that.
Where's the button for "No Kudos" then?

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    A predictable response, you get loads of "kudos" for that.
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