HP HDX 16 Blu-Ray discs will not play!

I have researched this Blu Ray issue for days without a real solution.  I am running Vista and notice many people feel upgrading to windows 7 was the issue, but I do not believe it is since I am still on Vista, with the same Blu-Ray disc issuey here.  Also I do not have Itunes another popular fix.  I did upgrade all the drivers I could and all the software I could from HP but did not resolve the issue.  I can play regular dvd discs but not the Blu-Ray ones with the exception of 1.  Surprisingly it is a newer one also.  Updating the Media Smart has also caused a problem with not being able to use the keyboard light at the top to open the dvd drive.  (one problem at a time though.) 
The DVD Lightscribe drive shows as:  HL-DT-ST-BDDVDRW CT10L ATA Device
After years of this issue being a problem does anyone have a real fix solution? Or  Does the Blu-Ray player need to be replaced and with what. 

Try this document and also run this tool. 
Fix problems with CD or DVD drives that can’t read or write media
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
THX

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