HP Imaging Device Functions

Officejet 4500 - G510g
error 0x00000570
Tried downloading software from HP site, along with updates and diagnostics and still unable to use my printer. Any suggestions?

Hi @Ingerst,
Welcome to the HP Forums!
I understand that you are getting the message "error 0x00000570," on your HP Officejet 4500. I am happy to look into this for you!
As I saw in your other post, you are using Windows Vista with a USB connection right? If not, please reply with the Operating System you are using and the version number. If you do not know the Operating System you are using, please visit this website. Whatsmyos.
Where do you see this error? On the computer during the install? On the printer? When you are scanning/printing?
Does it say anything else beside the error? Such as: ie: "Fatal Error" or "Problem with printer or ink system"?
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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This question was solved.
View Solution.

First of all, i am sorry to hear your having a problem with your Scanning Feature on your PC. How is the computer and printer connected together?
Please download and run the following tool. This is what we call the HP Scan Diagnostic Utility. After downloading and running the tool, can i have you reply with the problems (if any) it finds. Thanks so much!
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-96509-1&cc=us&dlc=en&lc=en&...=
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an HP Employee.

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HP Imaging Device Functions

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