HP imagining device is not found

Hello ,
I've facingthis problem for such long time
I've installed the HP scanjet 8270 software and plugged it in but when i open any scanning software it gives me error that it's not detected , even HP software gave me the same error 

Update: I seem to have fixed it. Not 100% certain what the trouble was but there appears to be a known issue with HP Websmart and Internet Explorer (some versions) and I suspect a further issue with HP Photosmart.
One really useful answer I found suggested removing all HP software and cleaning the registry, so for about the 4th time I tried that. Then only loading the basic drivers ... which don't give the full HP Solution Centre features.
So I reloaded the full software but did NOT load Websmart or Photosmart.  Solution Centre now works and the scanner is being recognised again.
Not installing Websmart also seems to have solved the problem of not being able to print from Internet Explorer. 

Similar Messages

  • Can some one help me with diagnostic test result " apple mobile device driver not found"?

    I bought an iPhone 4gs 32gb from Singapore. iso 4. I'm living in Chennai, India. To connect it to my computer (windows XP,), I have downloaded iTunes 10.6.1.7. Unfortunately iTunes is not recognizing my iPhone.  I had tried to troubleshoot it by reinstalling iTunes (2 times). I have restarted the apple mobile device from control panel. I try connecting my iphone in another usb port. but no use. I don't know what am I missing?.  iTunes opens on my computer. but doesn't recognize my device. when I click on help. it says an "unknown error has occurred. your computer is not connected to internet. please check your internet connection and try again later". I don't know what to do? could you please help me? thank you so much for your help and time.
    when I update the usb driver (C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.Double-click the usbaapl file.) I followed the procedure from this site. http://support.apple.com/kb/TS1538 when I finished, it says "the specified location does not contain information about your software"
    I did the apple's diagnostics test on my computer. I'm pasting the result for your info.
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    System manufacturer System Product Name
    iTunes 10.6.3.25
    QuickTime not available
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0013AC2C08548378
    Current user is an administrator.
    The current local date and time is 2012-06-28 15:23:45.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel(R) G41 Express Chipset
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
    Description:            Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
    IP Address:             192.168.1.3
    Subnet Mask:          255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:      Yes
    DHCP Server:         192.168.1.1
    Lease Obtained:     Thu Jun 28 15:17:19 2012
    Lease Expires:       Fri Jun 29 03:17:19 2012
    DNS Servers:         192.168.1.1
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    iTunes has never successfully accessed the iTunes Store.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    G: Optiarc DVD RW AD-7220A, Rev 1.01
    Drive is empty.
    **** Device Connectivity Tests ****
    iPodService 10.6.3.25 is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB.  Device is working properly.
    Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    I have the same problem. I think that someone tried my iphone before me because when I want to reset it, I'm invited to enter a password that I didn't set. Also, when I go the Map application, the iphone indicate that I'm locateded in China while I'm in Tunisia. Now, I can't connect to my iphone to itunes, and I can't reset it because it ask me to enter a password that I didn't set.
    This is my post:
    https://discussions.apple.com/thread/4063223
    Please, we need your help.

  • Old iPod mini can't be recognized after formatting, and iTunes 'Apple Mobile Device Driver not found.'

    My roommate gave me an old iPod Mini a few days ago. It was working fine 'til I plugged it into my computer and it asked me to format it. I did, and now it cannot be recognized by iTunes or my computer. My computer views it as a "removable disk" which cannot be accessed. In devices, it is listed as an Apple iPod though, so I'm hoping not all is lost. I have tried many quick fixes I've read on internet (including changing disk letter) but to no avail. I have reinstalled the new iTunes and now that is telling me it has not installed properly, and when I ran diagnostics, it reads that the Apple Mobile Device Driver not found. I will copy & paste all the info from the diagnostic run below, and if anybody can help me with my new (old) iPod, I'd be everly greatful!
    Thanks!!
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    TOSHIBA Satellite L775D
    iTunes 11.0.1.12
    QuickTime 7.7.3
    FairPlay 2.2.32
    Apple Application Support 2.3.2
    iPod Updater Library 10.0d2
    CD Driver Not Available
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.1.3
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number
    Current user is not an administrator.
    The current local date and time is 2013-01-08 11:16:27.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., AMD Radeon(TM) HD 6520G   
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 11.0.1.12 (x64) is currently running.
    iTunesHelper 11.0.1.12 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller.  Device is working properly.
    Standard Enhanced PCI to USB Host Controller.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod mini running firmware version 1.4.1
    Serial Number:    JQ******S42
    <Edited By Host>

    OMG same thing here; rather annoyed and now have set up accounts on 2 comps(both 64 vista ultimate); about to try my 32 bit vista on my lappy; we'll see... i don;t have high hopes thoush.
    What i knew about iPhone before buying it:
    What You Need
    To use iPhone, you need:
    A new two-year wireless service plan with AT&T
    A Mac or a PC with a USB 2.0 port and one of the following operating systems:
    Mac OS X version10.4.10 or later
    Windows XP Home or Professional with Service Pack 2 or later
    Windows Vista Home Premium, Business, Enterprise, or Ultimate edition
    iTunes 7.3 or later, available at www.itunes.com
    An iTunes Store account
    An Internet connection
    You must be at least 18 years old to open a new AT&T wireless account. You will need a
    major credit card to open a new iTunes Store account.
    Yeahyeah check all that stuff;
    Oh well; just when i thought i'd finally cross over to the beautiful packaging of APPLE. I remember in design school that form follows function. Thanks.
      Windows Vista  

  • My ipad mini says to connect to itunes, and I try to restore it, but after its done extracting a message comes up saying that device is not found, is there anyway i can fix this? I don't care if i don't get my stuff back

    My iPad mini says to connect to iTunes, and I try to restore it, but after its done extracting a message comes up saying that device is not found, is there anyway i can fix this? I don't care if i don't get my stuff back, i just want my iPad restored to its starting settings.

    If everything else that you try fails, I would try using another computer. Since you don't care about saving any data, any computer that is running the latest version of iTunes might be able to restore the iPad. You could make an appointment at an Apple Store Genius Bar and they can do it for you.
    If that isn't feasible for you, try using a different cable, a different USB port. reboot the computer, and reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Then try again.

  • HP Officejet Pro 8500 A909G – The HP Imaging Device was not found

    I have a HP Officejet Pro 8500 Wireless A909G.  My operating system is Windows 7 Home Premium 64bit that was upgraded from the original Windows Vista 64bit that came installed on my HP Pavilion Elite m9400t CTO Desktop PC.
    After performing the Windows 7 upgrade I installed OJP8500vA909_Full_13 to support the 8500, and everything worked fine.
    I recently noticed that the scanner function had stopped working from Solution Center, and uninstalled V13.  I downloaded and installed OJP8500vA909_Full_14.  The install completes without error, but then I get scanner error “The HP imaging device was not found”  with extended error code 8, [(1,0, -2147221164)].
    I have performed all the suggested Solution Center steps to resolve the error without success. Including:
    1) Updated the firmware to OfficejetPro8500A909g_R1006B_ENG
    2) Ran OJP8500vA909_Corporate_Scrubber_14
    3) Uninstalled all programs, deleted %temp% files, and changed the startup using MSCONFIG.
    4) Deleted all other imaging programs including camera software, and reinstalled.
    5) Performed HP Update and installed network fix.
    I have performed these steps many times and keep getting the same error.   The scanner works using the front panel function “Scan to network folder.
    Please help.
    This question was solved.
    View Solution.

    First of all, i am sorry to hear your having a problem with your Scanning Feature on your PC. How is the computer and printer connected together?
    Please download and run the following tool. This is what we call the HP Scan Diagnostic Utility.  After downloading and running the tool, can i have you reply with the problems (if any) it finds.  Thanks so much!
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-96509-1&cc=us&dlc=en&lc=en&...=
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an HP Employee.

  • Windows 7 64 bit, Apple Mobile Device Service not found.

    Hi First post, sorry sorry if this is in the wrong place
    I have a dell Laptop running Windows 7 X64 and Apple Mobile Device Service is not installing and cannot be found in services.
    note the account has Admin privildges (the logging below is wrong) and UAC and Virus protection has been switched off.
    I have used the apple processes to uninstall everything and then reinstall multiple times. I am defintly trying to install the latest 64 bit version.
    Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
    Dell Inc. Inspiron 1545
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number D67ADF69AA323879
    Current user is not an administrator.
    The current local date and time is 2010-01-11 16:46:14.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device Service not found.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.
    thanks

    I am having the same problem for three-four months now. When I called the help-desk of apple, they said windows 7 x64 wasn't compatible with itunes, and they told me that I had to wait for a newer version of itunes.

  • HT4097 The Pad "iPad" could not be restored. The device could not found

    I try to update my Ipad IOS in ver6. Every thing was fine but in the last stage after software extraction i am having message "The Pad "iPad" could not be restored. The device could not found"
    Please give me a solution.

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Can anyone help pls, my computer says 'device drivers not found?? ;-(

    can anyone help pls, my computer says 'device drivers not found?? ;-(

    Is the latest version of iTunes installed?

  • Bluetooth peripheral device driver not found-samsung fascinate

    I have a samsung fascinate and a brand new dell inspiron laptop.  I cannot get these two together via bluetooth.  The laptop states the "bluetooth peripheral device driver not found." 
    Are there any solutions for this?
    Thanks!

    Sure! Try this: First, make sure you have activated Bluetooth pairing on your Fascinate. You can do this by going to your home screen, select Menu > Settings > Wireless & Networks > Bluetooth. Once Bluetooth is on, have your Fascinate scan for your computer by going to Bluetooth settings > Scan for devices. You might be able to pair them that way, instead of trying to find the phone using your computer. 

  • Apple Mobile Device Driver not found. ...

    Nor Itunes neither my PC can view my Iphone, what is more, it is completely discharged.. Here's the diagnostics...
    iTunes 10.3.1.55
    QuickTime 7.6.9
    FairPlay 1.11.17
    Apple Application Support 1.5.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver not found.
    Bonjour 2.0.5.0 (214.3)
    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34
    iTunes Serial Number 0012B2100AAF8C28
    Current user is not an administrator.
    The current local date and time is 2011-06-30 20:40:04.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce GT 220M  
    **** External Plug-ins Information ****
    Plug-in Name:          MiniLyrics Visualizer
    Plug-in Loaded:          Yes
    Plug-in Version:          0.8
    Plug-in File Version:          Unknown
    Plug-in Path:          C:\Program Files\iTunes\Plug-ins\iTunesMinilyrics.dll
    Plug-in Name:          Last.fm AudioScrobbler
    Plug-in Loaded:          Yes
    Plug-in Version:          1.0.4
    Plug-in File Version:          3.0.4.0
    Plug-in Path:          C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
    Genius ID: 46b8dbeb48d2ea73f185160d9ef3debd
    **** Device Connectivity Tests ****
    iPodService 10.3.1.55 is currently running.
    iTunesHelper 10.3.1.55 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Note: I simply unnistalled all apple programms, when my Iphone had errors, and installed the newer version... Maybe it is the reason why my Iphone is not being seen...

    I have the same problem. I think that someone tried my iphone before me because when I want to reset it, I'm invited to enter a password that I didn't set. Also, when I go the Map application, the iphone indicate that I'm locateded in China while I'm in Tunisia. Now, I can't connect to my iphone to itunes, and I can't reset it because it ask me to enter a password that I didn't set.
    This is my post:
    https://discussions.apple.com/thread/4063223
    Please, we need your help.

  • LAPTOP SHOWING BOOT DEVICE IS NOT FOUND.

    sir,
           my laptop showing BOOT DEVICE IS NOT FOUND. and i didn't get my hp care pack service certificate. 
           prodect serial number [Personal Information Removed]. PLEASE SENT MY SEVICE CERTIFICATE .  
          

     Contact HP Support. If you live in the US/CA, contact HP info Here. If you live in another part of the world, start here>>Contact HP 

  • Wireless OOB NACissue : OOB Error: connected device client_MAC not found.

    Dear all,
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    Dear all,
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  • Bluetooth Peripheral Device Driver "Not Found"

    Hi Experts,
    I am using a
    HP Pavilion dv6-6093ex
    Windows 7 64-bit operating system
    i am having a problem with my bluetooth peripheral device driver. in device manager, under other devices, i see a yellow icon displayed beside bluetooth peripheral device. i tried to update it but it says "Windows was unable to install your Bluetooth Peripheral Device". When i click SCAN FOR HARDWARE CHANGES it refreshes the drivers and i get a balloon in my notifications area saying"Installing Device Driver Software" but after sometime it says "Bluetooth Peripheral Device     No driver found"
    what should i do???
    can i uninstall this device from device manager???

    AbdulQuadeer wrote:
    Hi Experts,
    I am using a
    HP Pavilion dv6-6093ex
    Windows 7 64-bit operating system
    i am having a problem with my bluetooth peripheral device driver. in device manager, under other devices, i see a yellow icon displayed beside bluetooth peripheral device. i tried to update it but it says "Windows was unable to install your Bluetooth Peripheral Device". When i click SCAN FOR HARDWARE CHANGES it refreshes the drivers and i get a balloon in my notifications area saying"Installing Device Driver Software" but after sometime it says "Bluetooth Peripheral Device     No driver found"
    what should i do???
    can i uninstall this device from device manager???
    What you need to provide is a P/N to verify what it has for driver.
    How Do I Find My Model Number or Product Number?
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

  • HT204074 The "Manage Devices" function not found in iTune

    I cannot find the "Manage Devices" function in the iTune Account Information screen.  Any help?

    The Function not found error is thrown when the OS can't provide the pointer to the function in the library to LabVIEW for some reason. For more information and common solutions see:
    http://digital.ni.com/public.nsf/websearch/44E40ACF1644DB77862562990054D672?OpenDocument
    The only reason I can think of why the first time it works correctly is that the DLL is not correctly clean-up by the close functions. Thus causing a second request for the pointer to fail due to this. (closing LabVIEW will remove the DLL form memory and thus probably clearing the error).
    Hope this Helps
    Kind regards,
    Karsten
    Applications Engineer
    National Instruments

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