Hp ink advantage 2545 clogged printer head / nozzle

hi, could anyone tell me how to fix the clogging on this 2545 series printer?
I've tried the steps by hp on their youtube tutorial viedos, but it won't fix my problem, as their's are mostly to fix the ink problem due to paper/debris jam the ink clogged already. my other brand printer has the automatic option to clean and test print the paper afterward. i kinda half regreting buying this model.
Before i follow the tutorial, the ink still came out about half of my original supposedly printed area, now (on the last few test print done following the many steps in their tutorial) no ink came out at all, so i guess it totally clogged now.. i won't try printing anymore before cleaning it.
Can anyone help me? I'm in the verge of returning this troubled printer, since i'm still in the one year warranty period.

Hi there eldfows, welcome to the forums
I read your post about the printhead or ink cartridge problem you are having. I am unsure of which steps exactly you have tried so I would like you to check out the guide below for the steps I would suggest for you. If the problem persists, call HP directly as you mentioned you are under warranty. They may see fit a replacement part or unit for you.
'Cartridge Problem', 'Incompatible Cartridge', or 'Cartridge Missing or Damaged' Message Displays On...
If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Enjoy your Tuesday
R a i n b o w 7000I work on behalf of HP
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HP Deskjet Ink Advantage 2545 All-in-One Printer

Hello everybody,
got a problem. I bought a new printer. It is a HP Deskjet Ink Advantage 2545 All-in-One Printer.
Everything is running pretty good. But when I use the copy function it is not scanning the whole page so I miss maybe 1-2 cm. I can see how the slide stops 1-2cm before the A4 mark.
When I just print something no problem. The printer is able to print the whole page. So it is not the printer I guess.
When I scan something over the PC it is no problem it is scanning till the A4 mark.
The problem just occures during copy.
Thanks in advance for your information and support.

Hey there @emelia , welcome to the forums
I would suggest trying the troubleshooting steps in the guide I've posted below for you (except for changing the cartridges if that is not necessary). If you are still unable to print in proper A4 format, the printer hardware may have an issue and I'd recommend calling HP technical support to see about a replacement unit.
Fixing Print Quality Problems for the HP Deskjet 2540 and Deskjet Ink Advantage 2545 All-in-One Prin...
Best wishes to you
R a i n b o w 7000I work on behalf of HP
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HP Deskjet Ink Advantage 2545 Printer driver for windows xp x64

Hi,
Can anyone provide me driver to install HP Deskjet Ink Advantage 2545 Printer on Windows XP 64 bit o/s? This printer comes with XP 32bit driver only.
Thanks,
Chinmoy

Hello Chinmoy247, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are looking into driver options. I would like to help.
I would recommend downloading and running the HP Deskjet 2540 All-in-One Printer series Full Feature Software and Drivers for Windows XP.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
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Jamieson
I work on behalf of HP
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HP Deskjet Ink Advantage 2545 all in one not "scanning" properly

I just received my printer today - HP Deskjet Ink advantage 2545. I was so psyched to use the scanner, and when I finally did, I learned that this printer/ scanneer doesn't really scan docs or pictures properly - parts of the scanned docs are covered in black (see sample below). I tried several times, even cleaned the glass (even if it's new, fresh out of the box) but the same thing keeps on happening. Is this printer defective? should I return it to?

Hi @VitoCLN,
Welcome to the HP Support Forums! I see your HP Deskjet Ink Advantage 2545 is not scanning properly, I appreciate the screenshot.
I would like you to perform a Hard Reset on the 2545 and retry the scan:
1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.
2. Unplug the other end of the cord from the power source.
3. If there is a power module on the power cord, disconnect one end and reconnect it.
4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).
5. Plug the power cord into the back of the printer.
6. The printer should automatically power back up. If it doesn't, turn it on with the power button.
7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.
8. Connect any other needed cables to the printer.
Now continue here with Solution One only: Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans
Were you able to complete the scan successfully?
I hope to hear from you soon.
Thanks,
HevnLgh
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Lose Internet after installing HP Ink Advantage 2545

After I connect the HP Ink Advantage 2545 to the router's wireless network to start the wireless printing, then I lose the wireless connection to internet. The hardwire connection is still there but not the wireless connection, even from my mobile device.
The following been tried but still can;t fixed the problem.
1. Assign a static IP to Printer outside router's DHCP IP range.
IP Address : 198.162.1.253
Subnet Mask : 255.255.255.0
Default Gateway : 192.168.1.1
2. Reboot the Printer, CPU and Router
Printer : Deskjet Ink Advantage 2545
Router : DSL -2750E
Wireless Security : WPA-PSK
OS : Windows Vista
It is much appreciated if someone can help on this.
This question was solved.
View Solution.

When you set a static IP address also set an external DNS for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Claim Code for HP Deskjet Ink Advantage 2545

I am having a very difficult time getting a claim code for my new Deskjet Ink Advantage 2545. I have tried printing all pages that I can and none have a code. Could someone please point me in the right direction. I have spent over 2 hours working on this so far. Thanks in advance for your help.

Hi bkjones,
Welcome to the HP Support Forums. I gather that you would like to learn how to setup the ePrint feature of the Deskjet Ink Advantage 2545 printer.
This printer does not support HP’s ePrint feature so there won’t be a claim code. I have included the Deskjet Ink Advantage 2545 Printer Specification for reference.
Regards,
Happytohelp01
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Can´t install new cartridges HP Deskjet Ink Advantage 2545 All-in-One

Hello!
I´m trying to install new cartridges in my HP Deskjet Ink Advantage 2545 for the very first time.
However, it is quite impossible to install them in the correct position. They are supposed to click in place...
It was very easy to remove the old ones, but now I can´t get them in place either.
What am I doing wrong? I do as shown in the manual.... Getting crazy soon!!!!
This question was solved.
View Solution.

Hi Isamarie,
Here is a document and a video from hp.com on how to install the ink cartridges for this printer.
Let me know if this solves your problem!
Thanks,
-hjs_19 *I work on behalf of HP
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HP deskjet ink advantage 2545 All-in-One Series

Bought a brand new one in October but then discovered the paperwork and CD included was for the 2540 model and not the 2545 one which I have. Couldn't take it back to the store (in Riyadh, Saudi Arabia) where I purchased as I have misplaced receipt! Have spent ages online trying to see if I can download the software or get the right CD but to no avail. So posting this message as a last resort to see if anyone can please help. As I can't do any scanning in the meantime :-(
This question was solved.
View Solution.

Hello there! Welcome to the forums @Belinda1 !
The drivers are the same for the Deskjet Ink Advantage 2545 and the 2540 models, so you can install the full feature driver (if available for your operating system), and should be able to scan successfully.
Here is the direct link to the drivers: HP Deskjet Ink Advantage 2545 All-in-One Printer Drivers
If there is still an issue when you try to scan, respond to me with which operating system you're running and I will do my best to assist.
Have a great day!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp deskjet ink advantage 2545,Colour goes on rubbing the photo

I have purchased HP DESKJET INK ADVANTAGE 2545 recently,I am really happy with the performance..but faced an issue with it,the colour goes from a glossy photo paper after printing..i am really confused now...what is the correct solution for it ! Do reply

So the ink rubs off the paper? Is it HP paper or another brand?
Thanks
Although I am an HP employee, I am speaking for myself and not for HP.
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HP DESKJET INK ADVANTAGE 4625 WONT PRINT AFTER INSTALLING NEW CARTRIDGES

Please help my printer HP Deskjet Ink Advantage 4625 wont print at all after installing all new cartridges?

Hi @sherylboswell
It seems you are having troubles with your ink.
Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, If the issue persists, I would suggest calling HP Phone Support regardless of whether it is in or out of warranty as you may require a replacement printer.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know the outcome of your call to HP.
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Sunshyn2005 - I work on behalf of HP

Photosmart 6520 clogged print head

I tried an ink cartridge refill service and I think I have clogged up the black print head on my hp Photosmart 6520. The 'clean print head' tool has proven ineffective after numerous tries. Is there any way to remove and manually clean the print head on this device. The black ink us not printing at all. Thank you for any help.

The document here may help resolve the issue. The printhead in the Photosmart 6520 is not removable.
Be aware that damage caused to the printer caused by third party ink is not covered by HP warranty.
Bob Headrick, HP Expert
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Is anyone having issues with ink leaking from the printer head area? hp officejet pro 8000

HP Officejet Pro 8000 Wireless, Windows 7 64-bit. Printer is leaking from the printer head area. The problem doesn't seem to be coming from the heads but maybe another connection?????

docrobin
I would suggest you called into HP Technical Support for repair options as you may have a hardware issue.
Here is the link to contact options for laptops purchased in the US.
Here is the link to contact options for laptops purchased outside the US.
Please feel free to re-post if you have any further questions or concerns.
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Dunidar
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Deskjet Ink Advantage 2545 and Mac 10.7.5 wireless print fail

I've a USB modem/router, a MacBook Pro laptop running 10.7.5, and a new HP Deskjet 2545.
Everything works great using the USB cable. Nothing works on my wi-fi network.
Both the printer and the laptop are on the network. The router has assigned the printer the IP no. 192.168.1.100
All seems to be in order. HP software congratulates me on a successful installation.
But I can't print wirelessly.
Any suggestions or requests for clarifying information would be welcome.

Hi elotrowa,
Thank you for your response.
Is their a way you could get a home router (Ie: Netgear, Linksys, Belkin)?
Try using wireless direct for printing, but beware that you will not have internet connection, when connected to the printer's network.
Here is a link to your printer's User Guide. I would download the guide, then look at page 53 with the title of: Connect wirelessly to the printer without a router.
Hotspots will assign a new IP Address everytime, and due to them being on a cell phone networks, they can be unreliable. This method will allow you to always be able to print.
Hope this helps, and have a great day.
RnRMusicMan
I work on behalf of HP
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Trouble using replacement cartridge in HP Deskjet Ink Advantage 2545

So finally the original black ink cartridge that came with the printer had to be replaced - HP 662. Of course I looked for the same product but the store didn't have it. They told me to get the HP 650 instead which, it says on the packaging, can be used in 1015, 1515, 2515, 2545, 2645, 3515, 3545 and 4515 models.
Got home all excited as I had a lot of stuff to print. I replaced the black cartridge as instructed... but could not print. Got an error message saying "Device Error Detected - Ink supply failure." Do I need to change the color cartridge too? Is that the reason why this is happening?
Please help! Thanks...

Hi AliceRedQueen,
Welcome to the HP Forums!
I see that you are getting a message that says, "Device Error Detected - Ink supply failure." I am happy to help you with this issue!
It is possible you may need to change the color cartridge too. What I would do first is to go through this incompatible ink cartridge guide. An 'Incompatible Ink Cartridge or 'Ink Cartridges Missing' Error Message Displays on the Computer.
Hope this helps you, and have a great day!
RnRMusicMan
I work on behalf of HP
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Deskjet Ink Advantage 2545

Hi Folks,
I recently purchased an HP Deskjet InkAdvantage 2545 All-in-One wifi printer. I follwed all the instructions with respect to installation and have it on my home wifi network. I assigned it a static IP address also. However whenever i want to print, the printer always seems to be "offline" I usually have to restart it manually and then resend my document to print. This, to me defeats the purpose of having a wifi printer, if everytime i have to print i have to get up and manually restart the printer in order to print.
now when it's restarted, everything works well, I used the HP print and scan doctor utility and everything seems to be in order as it returns to warnings or errors.
I've checked the setting as well that determines when the printer goes to sleep and i have set it to never go to sleep, however this problem persists.
Could someone help me? Is it possible that i have a defective device or am i doing something wrong?
Kevin

Hi @Kevin_Cadogan
I am sorry to hear the issue remains unresolved
Rest assure, I am still here and happy to help.
Let's try the following;
Download and install update KB3000461.
Go to Microsoft's A wireless, high-quality print job to a WSD port is automatically canceled on a Windows 8.1 computer (in English).
Click Hotfix Download Available, and then follow the on-screen instructions to download and install update KB3000461.
- Source
if this still doesn't resolve the issue, please open the link I sourced above, scroll down to and click on 'Workaround', and follow the steps presented.
Please click the Thumbs up icon below to thank me for responding.
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Hp ink advantage 2545 clogged printer head / nozzle

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